...Contents What transferable skills should students develop during their time at university? 1 1. Introduction 1 2. Research Objectives 1 3. Summary of Findings 2 4. Commentary on findings 2 Oral Communication 2 Fluency in a Second Language 3 Presentation skills and time management 3 Skills considered of least importance 3 5. Recommendations 3 What transferable skills should students develop during their time at university? 1. Introduction Transferable skills can be described as ‘skills developed in one situation which can be transferred to another situation’ e.g. problem-solving, decision-making, or communication skills. These skills are also known as ‘soft skills’, ‘key skills’ or ‘generic skills’ and are essential in all areas of life, not just in learning or work situations. In recent years Higher Education institutions have begun to identify particular transferable skills they wish their own graduates to develop during their time in third-level education. However, an essential part of identifying important skills for students to develop is to seek the opinions of students themselves. The focus of this HEA-funded project is on modern language students. Hence this survey was conducted with this student cohort only, rather than with a cross-section of the student body. Most surveys undertaken to ascertain students’ opinions on the important transferable skills for them to develop, have been surveys of diverse student populations. It is interesting to note that...
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...Communication It's nearly impossible to go through a day without the use of communication. Communication is sending and receiving information between two or more people. The person sending the message is referred to as the sender, while the person receiving the information is called the receiver. The information conveyed can include facts, ideas, concepts, opinions, beliefs, attitudes, instructions and even emotions. Communication Network in Business organization A communication network refers to how information flows within the organization. Information within an organization generally flows through a system, rather than being a free flow. In the words of Adler, “Communication networks are regular patterns of person-to-person relationships through which information flows in an organization.” This means that the flow of information is managed, regulated. and structured. Communication networks may be formal or informal. We will deal with each of these in some detail. Formal Communication Network – A formal communication network is one which is created by management and described with the help of an organizational chart. An organizational chart specifies the hierarchy and the reporting system in the organization. Therefore, in a formal network, information is passed on only through official channels such as memos, bulletins and intranet (email within the organization). The organizational chart implies that information can flow in any of three directions – vertically...
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...Demonstrative Communication Nicole Smith BCOM/275 May 14, 2012 Louise Stelma Demonstrative Communication Demonstrative communication Communication can be described in many different ways and mean many things. Communication is the process of transmitting, relaying, or sending and receiving messages. The communication process conveys thoughts, ideas, data, and messages either thru speech, writing, body singles, behavior, or kinesics (Cheesebro, Rios, & O'Connor, 2010). Communication can be transmitted verbally and non-verbally. Verbal communication combines written and oral communication while nonverbal communications is express thru body language, facial expressions, eye contact, and gestures. The key to effective communication is the shared understanding of the information between the receiver and sender. It involves the shared understanding of thoughts, feelings, wants needs, and the intentions of the communicators, which may not be openly expressed with words (Cheesebro, Rios, & O'Connor, 2010). The communication process is completed when the receiver understands the message being sent by the sender. This paper will deliberate demonstrative communication, a style of communication that deals with nonverbal and unwritten communication. This paper will discuss how demonstrative communication can be positive and negative, effective and ineffective, and how it is mutually for the sender and receiver. It will also discuss nonverbal cues, the functions of nonverbal...
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...Introduction Communication has incontestable importance in organizational structure. The significant importance of verbal and nonverbal communication will be briefly highlighted in different situations. In order to make the process of communication effective, different theories will be discussed such as role of body language and facial expressions. Some general information regarding communication will be revealed then essay would be concluded. Importance Communication is defined as exchanging of messages, concepts and information by using different mediums such as speeches, actions and writings (Clegg, Kornberger and Pitsis, 2011). It does not only mean to pass on information but it is a way to develop and maintain relationships, sharing values and cultures as well as setting objectives and their successful accomplishment. Communication plays a vital role to improve the performance of employees by helping them to focus on their assigned tasks (Whetten and Cameron, 2011). Two way communication is very important in organizational structure which helps to minimize the stress within the organization especially when organization is under the process of change. It acts as a catalyst to speed up the change process and helps the managers to implement the change process effectively. Theories There are various theories of communication proposed by various authors. In one theory proposed by Whetten and Cameron (2011) Communication is the process of encoding and transmitting...
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...Communication Process William Fitchett COM/295 11/16/2015 University of Phoenix ELLEN STOKES Directions: Review the steps of The communication process in chapter 2 in business communication. Describes each step using your own personal or business example in sentence format in the table. For example, you may be the sender with an idea in step one. After completing the steps in the Communication Process, write a analysis on the importance of effective communication to your career and to the companies where you work. Reminder: 3 references require for all assignments. Steps of communication model | Personal or business scenario | 1. Sender has an idea. | There should have a six effective interpersonal communication inducle: Encodes, sender produces, sender transmits, Audience receivies, Audience decodes, respond, and provides feedback very importance the key of idea in personal or business scenario. The sender is the person attempting to communicate some sort of information right the way and sending information very an esstenail. | 2. Sender encodes the idea in a message. | The encodes the idea in a message, what if they are sent to my puzzle because I recevicer will understand, I’m encoding it for the example, many symbols have universal meaning red circles with the red line thought it to denote no or skip and add some image or symbol such as P is mean no Parking. | 3. Sender produces the message in a medium. | This is defied are most of medium is a...
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...different work cultures in different companies of different countries. In my company we had to follow the long chain of hierarchy, and the decisions were taken very slowly, by following a long methodological approach. But, as soon as a decision is taken, it is implemented in a very smooth and swift way. Lot of importance is given to timelines and deadlines. It is a relationship-driven company, wherein the oral commitments were given as much importance as the written communications. But, at the same time, while negotiating with the business partners we had to keep in mind their ethos also. On one hand the work culture was completely bureaucratic in the Indian public sector undertaking, as each and every decision took months to get materialised and no importance was given to timelines and deadlines. So, in such a situation, to complete the project on time, I started planning months in advance. On the other hand, while dealing with French business partners, there was a lot of courtesy and formality involved. Though the project with them began and ended in a very smooth way, they used to analyse each and every detail of the project, and even the minute ones. The written communication with the French was formal and very direct. In order to negotiate with these people I had to put in lots of effort to know the tiny details of the project as they were used to ask a lot of questions. With the American multinationals, meeting and negotiations were direct and straightforward. These...
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...2013 Executive summary This paper is written to analysis the individual and team’s experience and results according to three course concepts 1) Communication; 2) Groups and Teams and 3) Leadership. It examines the theories on these three topics both form the course and outside the course combining personal experience. It has found that communication, although with many different forms. Writing skills, oral presentation and interpersonal communication are usually more valued. Organisation nowadays generally divides employees into groups and teams in order to achieve higher productivity and effectiveness. Lastly, leadership, despite the different theories relating to it, they all emphasise the importance of leadership in an organisation and it is always desirable. Table of contents Catalogue Title Page 1 Executive summary 1 Table of contents 2 Introduction 3 Body 3 Communication 3 Groups and Teams 5 Leadership 6 Conclusion 8 Appendices 9 Goals on Track 9 Team contract 9 Reference List 12 Introduction Throughout out the course of MGMT 1001, our assigned team with 7 members has conducted two simulations, during which each participant played different roles as climbers attempting to reach the summit. Both of the simulations were conducted face- to-face to in a computer lab to avoid communication problems. However during the second simulation, one issue arose. One of the teammates due to personal issue cannot show up. But having the previous...
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... |Portfolio evidence reference | |LA1: Personal, social and cultural factors influencing language, literacy learning and development | |LA1.1 |The different factors affecting the acquisition and development of language and |Diploma | | | |literacy skills | | | |LA1.2 |The importance of English language and literacy in enabling users to participate in |Diploma | | | |public life, society and the modern economy | | | |LA1.3 |Potential barriers that can hinder the development of language skills |Diploma | | |LA1.4 |The main disabilities and difficulties relating to language learning and skill |Diploma ...
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...Objective Summary 1 2.1 Assess effective oral communication skills. The readings from week one had many good points about oral communication skills. That is important to keep a clear concise wording to attract the audience and deliver good results (D’O Brian 1994). This is in tune with the college of education. Many presentations must be made. Skill pertaining to speaking is necessary to have an effective relationship with colleagues, students, parents and professors devoid of misunderstandings. Of course this is not achieved overnight; practice makes perfect (Charles, 2002). The readings also emphasized body language to keep the audience interested. For example eye contact and good form of posture can suggest confidence and control which are key to successful presentation (Woolf, 2001). Effective oral communication in classroom setting determines how much students will understand and succeed. 2.2 Plan and implement strategies for managing Learning Team dynamics. In COM/516 we ended up forming learning teams that are going to be with us until we complete the program. 30 % of the student’s grade comes from team work. And it is important to be team player because future education career requires that we would be able to work with other employees and especially students. In learning team B we set certain ground rules such as deadlines that must be met. How many meetings will be held per week, who will be in charge of projects, essay or presentations....
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...Personal Growth Opportunities in Communications in the Health Care Setting HCS/350 February 8, 2015 Personal Growth Opportunities in Communications in the Health Care Setting In the health care setting many opportunities for growth in our communication skills will be established. This assignment will discuss personal growth in communication written, oral and nonverbal communication skills and that are vital tools for professional advancement. In the health care setting proper communication written skills are essential. The majority of written work is within a legal document, all the rules of grammar need to apply. Ways in which one can achieve personal growth, with written skills, is to ask a co-worker to proofread your notes and use available computer resources to check for spelling and grammar. Secondly, by improving one’s own written communication skills, it can benefit the patient’s care and allow nurses to be better health care providers. As a new nurse, we try to narrate our nursing assessments to ensure that we paint a picture of the patient’s presentation, for the reader. However, we attempt to do this by using as few sentences as possible because we don’t want the patient’s assessment to be paragraphs long. A study performed by Jefferies and Nicholls (2012) concluded, “Clinical handover produced a comprehensive picture of the patient's condition and care whereas nursing documentation tended to present a series...
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...Communication Channel Scenarios In business and social environments good communication is vital. It is therefore of great importance to produce viable channels of communication when addressing situations, to effectively transmit a message clear from barriers that may cause distortion. Author Robins (2011) presents three scenarios requiring a proper form of communication to address each situation. The first scenario presents a situation requiring a formal channel of oral communication conveyed through group discussion. This would be the most efficient means of communication to best facilitate strategic planning within the time frame given as stated in the first scenario. This channel of communication proves to be most beneficial, because it is direct and promotes speed and feedback with the least amount of distortion among team members. The composite of team ideas should then be placed in the written format of a marketing plan. Author Robins (2011) suggests that “written communications are more likely to be well thought out, logical, and clear.” Once completed, the final written layout of execution should be submitted to the Vice President of Operations by email. The second scenario presents an IT issue affecting all levels of a business. I would contact the IT department utilizing the channel of oral communication to efficiently address the issue, while receiving immediate feedback. I would then relay the new login name and password to all employees by channel of written...
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...------------------------------------------------- Communication Process Definition of communication The sharing of meaningful information between two or more people with the goal of the receiver understanding the sender's intended message. In business, the effectiveness of a company's internal and external communication process is often very important to its overall success. Communication can best be summarized as the transmission of a message from a sender to a receiver in an understandable manner. The importance of effective communication is immeasurable in the world of business and in personal life. From a business perspective, effective communication is an absolute must, because it commonly accounts for the difference between success and failure or profit and loss. It has become clear that effective business communication is critical to the successful operation of modern enterprise. Every business person needs to understand the fundamentals of effective communication. Communication is a dialogue not a monologue. So, a communication is said to be effective only if it brings the desired response from the receiver. Components of Communication 1. Context 2. Sender/Encoder 3. Message 4. Medium 5. Receiver/Decoder 6. Feedback * Context Every message (Oral or written), begins with context. Context is a very broad field that consists different aspects. One aspect is country, culture and organization. Every organization, culture and country communicates...
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...The Art of Interpersonal Communication Brian Senecal Liberty University ABSTRACT The art of interpersonal communication is vital to success in the business world. With the increasing amount of digital communication the skills involved in interpersonal communication are diminishing. However, the business world is made up of people and there is no way to avoid interpersonal communication. There are many forms and uses of interpersonal communication and the mastery of each will enable one to succeed greatly in the business world. Interpersonal communication is an essential aspect of business management. There are many varied methods of communication and today’s business person is sending more electronic messages than ever before. In order to perfect your leadership skills, however, one must possess a strong ability to send and receive information from employees, upper level managers, and other businessmen and women using the almost lost art of interpersonal communication. There are many arguments for the importance of mastering the art of interpersonal communication. The Encyclopedia of Communication Theory lists several good reasons in their article, “Interpersonal Communication Theories.” “IPC is important to study for a number of reasons. First, people create meaning through communication—we learn who we are through communication with others and, more importantly, our communication with others influences how we think about and feel about ourselves. Second, IPC is...
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...Topic name: why do business need communication? Assignment no: 1 Submitted by: Abdullah al mamun Id: 2012-2-10-230 Submitted to: Jannatunnesa Designation: senior lecturer Department of business administration BUS: 231 Section: 7 Submission date: 14-09-2014 Every business is an economic and social system. They have to communicate with their suppliers,employes,customers,service and government agencies to coordinate their activities. These activities are done through communication. The first step in communicating a message is creating the message. This requires that the individual sending the message decide what he wants to say, and selects a medium through which to communicate this information. If the medium he selects is a written one, he must compose a concise and clear message that others can understand. If the medium is oral, he must plan out a clear spoken message. After transmitting the message, the communication duties change hands and fall upon the receiver of the message. This individual must obtain the message either from the written format the sender selected or by listening...
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...Regnier Denois, V., Poirson J., Nourissat A., Jacquin J., Guastalla J. P, & Chauvin F. (2011) European Journal of Cancer Care 20, 520-527. Adherence with oral chemotherapy: results from a qualitative study of the behavior and representations of patients and oncologists. This study was conducted to evaluate the importance of partnership between the patient and the prescriber in oral chemotherapy adherence. 42 patients taking Capecitabine for the treatment of metastatic breast or colon cancer and 10 oncology prescribers were interviewed to evaluate the practice behavior of the prescriber and assess patients’ understanding of therapy adherence. The study aimed at obtaining the perspectives of both patients and the prescribing oncologists. The findings of this study show that patients did not deliberately ignore to take their medication, it shows poor adherence to treatment schedule, poor or failure to report adverse effects and toxicity was the most important finding. It also shows there is no standard of practice for the process of prescribing and educating the patients. Each prescriber selected the patients based on available treatment guidelines and individual experience. Problem Statement The use of oral chemotherapy is increasing as more new targeted therapy drugs are developed. Oncologists prescribe oral chemotherapy based on the disease, recommended guidelines and patients are selected based on the prescriber’s past experiences. The weight of the responsibility...
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