...Management Information Systems MANAGING THE DIGITAL FIRM Chapter 1 Managing the Digital Firm Kenneth C. Laudon Jane P. Laudon 9th edition PEARSON Prentice Hall 2006 www.prenhall.com/laudon Chapter 1 Managing the Digital Firm Objectives: After reading this chapter, you will be able to: 1. Explain why information systems are so important today for business and management. 2. Evaluate the role of information systems in today’s competitive business environment. 3. Assess the impact of the Internet and Internet technology on business and government. 4. Define an information system from both a technical and business perspective and distinguish between computer literacy and information systems literacy. 5. Identify the major management challenges to building and using information systems. Discussion Questions: 1. Why is it important to understand the difference between computer literacy and information literacy? 2. Discuss the three elements of an information system (hardware, software and persware) that managers must consider. Which of the three do you consider the most important? 3. What are some of the new roles information systems are playing in organizations? 4. Discuss the changes in the business environment brought about by technology in the last five years. Use Table 1-1 and your own personal experiences to formulate your answer. Managing the Digital Firm Computers are changing every aspect...
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...Lecture 2 questions (it began lecture1) 1. What is HRIS (human resource information system)? It is a computerized system that provides current and accurate data for purposes of control and decision making. It not just hardware-software, includes people, forms, policies, procedures and data. The purpose is to provide service, and it has many users, such as Strategic, Tactical and Operational decisions. HRIS has many benefits; for example. * Store and retrieve of large quantities of data * Combine and reconfigure data to create new information. * Institutionalization of organizational knowledge. * Easier communications * Lower administrative costs, increase productivity and response times. 2. What are the 4 types of HRIS? Cloud based HRIS functionalities Hybrid HRIS ERP based HRIS MSS/ESS 3. What are the core activities of HRM人力资源管理的核心活动是什么 There three activities such as Transformational, Traditional and Transactional and etc. (it has more strategic) 那里三个活动,如转换、 传统和事务处理等,(它具有更具战略性的) Transactional (65%-75%) it benefits administration, record keeping, employee services Traditional (15%-30%) recruitment, selection, training, performance management, compensation and employee relations. Transformational (5%-15%) knowledge management, strategic redirection and renewal, cultural change, management development. and Added value. SAP R/3 client server concept(不全) What are the benefits of SAP R/3? The R/3 software package is designed to allow...
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...The systems development life cycle (SDLC) is the traditional systems development method that organizations use for large-scale IT projects. This system is designed to help the flow of information from department to department. The three major advantages of SDLC are accountability, error detection and control of the information being processed. SDLC is typically made up of eight sections. They are: systems investigation, systems analysis, systems design, programming, testing, implementation, operation, and maintenance. Systems investigation is a feasible study in which a business will decide on which three options they will conduct with their business in order to stay relevant. They are: (1) do nothing and continue to use the existing system unchanged, (2) modify or enhance the existing system, or (3) develop a new system. This step is carried out by the board members, or a committee that is driving the process. If they are not present, then management would step in to make the decision. A systems analysis is the examination of a business problem and that the company or organization plans to solve with an information systems and are carried out by a systems analyst. Systems design describes how the system will accomplish its tasks. This is basically the blueprint of how the system will be integrated in the organization; including hardware, software, personnel, procedures, and user interfaces amongst other things. This step is typically carried out by the project managers...
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...ASSIGNMENT ON MANAGEMENT INFORMATION SYSTEM Air Asia has passengers that have reached more than 50 million passengers by now. This achievement s would not have been possible if not through IT technology, management and organization combined effort. Unlike MAS that provided costly but quality service, Air Asia provides quality and cheap service. These actions are accomplished not just through the strategic steps undertaken by Air Asia’s management but by the right use of information system in its organization. The online ticket reservation system is one example of how information system is applied with technology to achieve its goal of its organization. The online sales are no longer done through agents but through websites in the internet and therefore its easy and accessed worldwide. The number of clients increased in huge number due to easy access through the websites as transactions are done online. The operational management level to the executive level never lose out in keeping their communication intact. The information system manager have kept track by giving the right information to the executive and decision support officers and at the same time making sure of the cheap cost of the flight as well which is not easy to do at this competitive age. Air Asia can use management information system in other areas as well. It can employ both traditional as well as IT technology to further improve its services. I recommend that a person is employed to meet their potential clients...
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...REFLECTION PAPER ON “THE IMPACT OF EMERGING INFORMATION TECHNOLOGY ON AUDITING” In our modern world today, everything is possible... Everything is faster. But based on this fact, do we really know the influence of evolving “Information Technology” on our society specifically in the dynamics of businesses nowadays? To respond with this, IT has affected many sectors or aspects especially auditing. Audit is an evaluation of a person, organization, system, process, enterprise, project or product to enable the auditor to express an opinion whether the financial statements are prepared, in all material respects, is in accordance with the applicable financial reporting framework. The use of computers in the process of auditing is what we called “Accounting Information System” which is wildly by the auditors today. In a business context, information technology (IT) is defined as "the study, design, development, application, implementation, support or management of computer-based information systems". The prompt growth in information technology (IT) competencies and the longing of businesses of all sizes to obtain competitive advantage have led to a dramatic increase in the use of IT systems to make, process, store and communicate information. Today, employees at all levels use IT systems in their daily activities. Electronic records have replaced traditional paper documents. In fact, there are few companies that don’t rely on IT to at least some extent to achieve their financial...
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...electronic storage versus the traditional method of document storage? There are several advantages of electronic storage; the first one is the ability of accessing the information and the searching speed. Some years ago companies use to store information in hard disks and file cabinets. Employees use to lose information and were not able to access the information within the entire company and use to lose time because going to find the information rather than just opening the information by accessing one computer. The data can be store regularly and uniformly. The old storage or disk recovery had sometimes duplicate entries, now there are ways to store the information. The old type of storage was kept in an office, now companies can have a small server with the entire company’s information stored and update frequently. A lot of users can access the data at the same time, as before, only one person was able to access the information. For me there are three main disadvantages of the new way of electronic storage data corruption, stole information and editing. The information can be change at any time and sometimes it is hard to find the corruption of the data. Theft can find the way to access records and steal the company’s records. O’Brien, J.A. & Marakas. G.M. (2008) Management information systems (8th ed). New York: MacGraw-Hill. • Bagranoff, N.A., Simkin, M.G., & Strand Norman, C. (2008). Core concepts of accounting information systems (10th ed). New York: Wiley &...
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...Logical Modeling in Systems Analysis Table of Contents Topic Page Chapter One Abstract . . . . . . . . . . . . . . . . . . . 3 Chapter Two Introduction . . . . . . . . . . . . . . . . . . 4 Information Systems . . . . . . . . . . . . . . . 5 IS Analysis Phase . . . . . . . . . . . . . . . . 5 Modeling Definition and Concepts. . . . . . . . . 5 Traditional Approach Logical Models . . . . . . . . 7 Object Oriented Approach Logical Models . . . . . . 9 Chapter Three Current Topics in Data Modeling . . . . . . . . . . . 12 Bibliography . . . . . . . . . . . . . . . . . . 14 CHAPTER ONE Abstract Today’s organizations are utilizing their core competencies while exploiting the core competencies of subcontractors to produce highly differentiated and high quality products at a lower cost. Business process reengineering has played a key role in remaining competitive, enabled through information technology. Existence of the automated information system, developed through Systems Analysis and Design, has become a requirement for survival of today’s companies. Process requirements...
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...Chapter 11 Building Information Systems and Managing Projects Student Objectives 1. Identify and describe the core problem-solving steps for developing new information systems. 2. Evaluate alternative methods for building information systems. 3. Compare alternative methodologies for modeling and designing systems. 4. Determine how information systems projects should be selected and evaluated. 5. Assess requirements for successfully managing change created by new systems. Chapter Outline 11.1 Problem Solving and Systems Development Defining and Understanding the Problem Developing Alternative Solutions Evaluating and Choosing Solutions Implementing the Solution 11.2 Alternative Systems-Building Approaches Traditional Systems Development Lifecycle Prototyping End-User Development Purchasing Solutions: Application Software Packages and Outsourcing Rapid Application Development for E-Business 11.3 Modeling and Designing Systems Structured Methodologies Object-Oriented Development Computer-Aided Software Engineering (CASE) 11.4 Project Management Project Management Objectives Selecting Projects: Making the Business Case for a New System Managing Project Risk and System-Related Change Managing Projects on a Global Scale 11.5 Hands-on MIS Key Terms The following alphabetical list identifies the key terms discussed in this chapter. The page number for each key term is provided. |Acceptance testing, 376 ...
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...Chapter 1 1. How are information systems transforming business and what is their relationship to globalization? E-mail, online conferencing, and cell phones have become essential tools for conducting business. Information systems are the foundation of fast-paced supply chains. The Internet allows many businesses to buy, sell, advertise, and solicit customer feedback online. Organizations are trying to become more competitive and efficient by digitally enabling their core business processes and evolving into digital firms. The Internet has stimulated globalization by dramatically reducing the costs of producing, buying, and selling goods on a global scale. New information system trends include the emerging mobile digital platform, online software as a service, and cloud computing. 2. Why are information systems so essential for running and managing a business today? Information systems are a foundation for conducting business today. In many industries, survival and the ability to achieve strategic business goals are difficult without extensive use of information technology. Businesses today use information systems to achieve six major objectives: operational excellence; new products, services, and business models; customer/ supplier intimacy; improved decision making; competitive advantage; and day-to-day survival. 3. What exactly is an information system? How does it work? What are its management, organization, and technology components? From a technical...
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...PHASE 3.1. Determining System Requirement The analysis phase is to define the problem for planning phase. The system requirements are studied, structured and examined in greater detail with thoroughly studies by the Heritage Hotel current system procedures. Since our system is approved by top management, our Information Systems Development Team has started to determine what system requirement that users expected. During requirement determination, we used several methods to gather current system information and system requirement for Hotel Reservation system. The methods are divided into two categories which is traditional methods and modern method. Traditional methods included interviewing, questionnaire, observation and documentation review. While, modern method includes Joint Application Design (JAD). 3.2. Data Gathering Techniques Analysis is a detailed study of the various operations performed by a system and their relationships within and outside of the system. Analysis was conducted to understand the proposed project, to ensure that it will support business requirements, and build a solid foundation for system development. During analysis phase, all the data will be collected whether in traditional method or modern method or both of them. The traditional approach is to organize and convert the data though system flowcharts, which future developments of the system and simplify communication with the user. 3.3.1. Traditional 3.3.2.1....
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...Otis and the Central Role of Information and IT May 18, 2011 I. Key Business Objectives Bousbib developed several key business objectives in response to the changing operational landscape of elevators, escalators and moving walkways industry. No longer would Otis be considered an “old-line industrial company.” Among these key initiatives and changes were: * Vision: Become the “recognized leader in service excellence among all companies – not just elevator companies – worldwide.” * Culture: Change the norms, values and processes of Otis – how they do business – so that the company focus shifts from a manufacturing company to that of a service company. Become the number one service company in the world. * Systems/Functions: Both systems and business functions need to be changed to align their processes and procedures with the new company vision and culture. This included integrating pre-existing systems already established in the company such as Otisline and REM and go from managing the flow of products, to managing the flow of information. * Growth: Provide excellent service in mature elevator regions as service and repair account for 75% of revenues in these locations. Expand to key growth areas and emerging markets such as China in order to win new business and stay ahead of their competitors. * Redefine Services: Go beyond traditional support tools such as Otisline and REM and include new equipment design, supply chain, new equipment delivery...
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...Development of Hospital Information Systems: A deeper look at What goes on First, I would like to assessment the history of hospital information systems and how it has changed to the point where analytics is so important. When I have an opportunity to join the industry, which will be hopefully in 2016, I will see just so many of these changes that will occur, and I believe that a data warehouse, along with analytics tools, is a essential module of any CIO’s application portfolio. This might make more sense with some past viewpoints. They need to review the trends in health information systems decade by decade. I’ll list the main influence that was driving healthcare, then the driver for the IT, and finally the resulting health information technology (HIT) innovation: *1960s: The main healthcare drivers in this era were Medicare and Medicaid. The IT drivers were expensive mainframes and storage. Because computers and storage were so large and expensive, hospitals typically shared a mainframe. The principal applications arising in this environment were shared hospital accounting systems. *1970s: One of the main healthcare drivers in this era was the need to do a better job communicating between departments (ADT, order communications, and results review) and the need for discrete departmental systems (e.g., clinical lab, pharmacy). Computers were now small enough to be installed in a single department without environmental controls. As a result, departmental systems boomed. Unfortunately...
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...an essential skill for a systems analyst. A systems analyst uses the concept of analysis and design to maintain and improve their information systems. The main goal of systems analysis and design is to improve organizational systems, typically through applying software that can help employees accomplish key business tasks more easily and efficiently (citation). The first steps that need to be taken in systems improvement are research and analyzing the scope and feasibility of a new project. Systems Analysis Approach The information-gathering technique and design method proposed for this project is the Rapid Application Development method, acronym RAD. The RAD methodology is a process in which research of user requirements is compiled before producing any detailed system design documents. Using this approach decreases the time needed to design and implement new systems. Factors of Successful Analysis The Rapid Application Development method incorporates using three different approaches of systems analysis. These sub-approaches are Prototyping, Computer-Assisted Software Engineering Tools, and Joint Application Design. By using the three different perspectives, RAD streamlines the entire systems analysis and design process. Prototyping Prototyping is the building of a raw and small-scaled working model. This model is an easily modified and extensible representation, simulation or demonstration of a planned software system, likely including its interface...
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...THE IMPACT OF INFORMATION TECHNOLOGY ON THE ACCOUNTING PROFESSION IN NIGERIA By: Idongesit Efiong Utah ABSTRACT This research focuses on assessing the impact of information technology on the Nigerian Accounting profession by examining four areas: Impact on the public and private sector, the challenges and reaction to the challenges posed by information technological innovation and information technologies enhancing effect on the Accounting profession. INTRODUCTION It is evident that we are in information driven age where information technology is a driving tool in the public and private sectors. The replacement of mainframe computers with personal computers which were affordable to most users has ushered us into an era of proliferation of information, speed of assess to and ability to disseminate information. The information technology revolution has brought about a drastic change in the business environment, its structure and the business process. Information technology has become a strategic tool that drives the strategic initiatives of organizations and businesses. Manual processes have been replaced with automated processes, routine bookkeeping and recording of financial information is being done electronically, and the ease and speed of transacting business has greatly increases. The accountant as a major player in the public and private sectors cannot afford to be left out. To function properly and competently the accountant must take the changes brought about by information...
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...|Subject Name |FIN3024 Accounting Information Systems | |Topic |Introduction to Accounting Information Systems | |Week |1 | Chapter Overview This chapter explains some fundamentals of accounting information systems and the historical development of it until the need to have one become so essential to meet the competitive environment. In addition, it discusses the role of systems within the organizational setting as well as accountants’ roles in using, designing and auditing the accounting information systems. Learning Objectives ▪ Explain the historical development of corporate accounting information systems ▪ Explain the nature, context and purpose of corporate accounting information systems. ▪ Explain the business information support systems. ▪ Examine the role of accountants and information systems. Learning Outcomes: On successful completion of this topic students should be able to: Describe the major influences changing the nature and context of accounting information systems; Demonstrate an understanding of business information support systems. Illustrate an awareness of the role of accountants...
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