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Transformational Leadership: Improving Job Satisfaction to Facilitate Commitment Toward Change

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Quinn (1996) provides a narrative and defines technical, transactional, and transformational leadership. Accordingly, transformational leaders are motivated by a vision and are guided by a moral system based on a set of core values. They are action oriented, strive to maintain integrity, and are often unconventional. Transformational leaders work toward a vision in spite of what could be consequential for them – pursuing what they deem right for the collective. Tsai (2011) researched the relationships between organizational culture, leadership, and job satisfaction. Based on the research results, Tsai (2011) concluded that to influence the behaviors and attitudes of individual contributors such that they acknowledge the organizational vision, a leader must increase the contributor’s job satisfaction. Job satisfaction can be influenced either through promoting a particular type of organizational culture or by changing leadership behavior.
Both Quinn (1996) and Tsai (2011) present valid theories on change management. Neither of these theories act independent of the other. Tsai (2011) conceptualizes organizational leaders to be supportive, encouraging, trusting, visionary, consistent but flexible, and a facilitator for open communication and group interaction. These leadership characteristics are consistent with Quinn’s (1996) definition of a transformational leader. Transformational leadership essentially can lead to higher levels of job satisfaction, and in turn, positively influence the behaviors and attitudes of individual contributors towards change. Further, there is one question that is unaddressed by Quinn’s (1996) paradigms that Tsai (2011) indirectly clarifies. The Brubaker anecdote re-counted by Quinn (1996), gives the impression that the transformational leader is radical, die-hard, extreme. From Tsai (2011), there is a more nurturing and

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