...Business Plan – International Urgent Care Clinic Karen Hernández Marisela Rodríguez Carlos Fernández ENTR 360 July 10th, 2012 Prof. Harold Chittenden International Urgent Care Clinic - Business Plan Executive Summary As part of its constant efforts to improve access to urgent care in touristic areas, International Urgent Care Clinic will be open its facilities in International Drive in Orlando, Florida. The clinic will be owned and managed by Dr. Carlos Fernández, Dr. Karen Hernández and Dr. Marisela Rodríguez as a partnership. They will be responsible for ensuring the general health of their patients and creating a viable and profitable business medical practice. Throughout the first year, the doctors will work with their capital to get the clinic on a good financial and operational stability, using this urgent care clinic business plan as a guiding management tool. The doctors will focus on diagnosing and treating urgent care conditions of all ages while emphasizing on the overall health and wellness of their patients. The clinic will utilize new equipment and a trained staff that will be able to improve the care of each patient. Internantional Urgent Care Clinic will try to provide the most complete medical care possible in order to optimize the care and well-being of each patient. The marketing strategy involves a combination of print media advertising, website development, networking, and promotional events, all aimed at tourist and residents living within...
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...com/shop/week-11-assignment/ Scenario: A city-based community hospital is looking at adding an urgent care facility in a rural area. Urgent care is the delivery of ambulatory care in a facility dedicated to the delivery of unscheduled, walk-in care outside of a hospital emergency department. Development of the Rural Urgent Care (RUC) facility will facilitate access to care providers through extended service hours within closer geographic proximity to patients, families, and caregivers. RUC will act to alleviate demand for emergency department services by shifting lower acute patients to a less resource-intensive environment. This project is in response to the shift from volume- to value-based health care. Payers and purchasers are interested in improving economic efficiency by shifting utilization from emergency department to lower cost settings, such as RUC. Several competing hospitals have hired emergency department physicians, as part of their integration strategy to participate in accountable care organizations (ACO) contracts. The hospital needs to respond to the competitive situation by making a sound investment in the RUC facility that addresses both financial and economic situations. The facility will be staffed with physicians and will include a radiology suite, laboratory suite, and other health-related ventures to help the hospital grow. You must help the board develop a business plan for this urgent care unit. To prepare for this assignment: • Examine the provided scenario. • Refer...
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...com/shop/week-11-assignment/ Scenario: A city-based community hospital is looking at adding an urgent care facility in a rural area. Urgent care is the delivery of ambulatory care in a facility dedicated to the delivery of unscheduled, walk-in care outside of a hospital emergency department. Development of the Rural Urgent Care (RUC) facility will facilitate access to care providers through extended service hours within closer geographic proximity to patients, families, and caregivers. RUC will act to alleviate demand for emergency department services by shifting lower acute patients to a less resource-intensive environment. This project is in response to the shift from volume- to value-based health care. Payers and purchasers are interested in improving economic efficiency by shifting utilization from emergency department to lower cost settings, such as RUC. Several competing hospitals have hired emergency department physicians, as part of their integration strategy to participate in accountable care organizations (ACO) contracts. The hospital needs to respond to the competitive situation by making a sound investment in the RUC facility that addresses both financial and economic situations. The facility will be staffed with physicians and will include a radiology suite, laboratory suite, and other health-related ventures to help the hospital grow. You must help the board develop a business plan for this urgent care unit. To prepare for this assignment: • Examine the provided scenario. • Refer...
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...I am the current general manager and Chief Executive Officer of A+ Urgent Care Clinic of Honolulu specializing in providing a variety of health care services to the residents and guests of Oahu, Hawaii. Our team of board certified physicians and medical professionals are available to serve all your health care needs and provide an alternative to the lengthy hospital and urgent care visits. We operate a state of the art facility providing quality health care for all ages with a comprehensive diagnostic testing laboratory located on site. We officially opened our doors in 2002 with a staff of 12 and have now grown to 52 employees operating 5 comprehensive departments including Administration, Finance, Marketing, Ancillary, and a Training department. As the general manager I am responsible for ensuring that our 5 departments are fully staffed and fulfilling all requirements in order for our facility to meet our mission of providing the best quality health care that our patients deserve. In order to achieve this goal I employ many different management styles and provide the accountability needed to manage this organization. In order to be an effective manager I first have to understand the function and duty of each of my departments. The administration department at A+ Urgent Care Clinic manages all medical records for all patients. This department is essential to providing quality health care as every office visit must be well documented and filed correctly with the patient’s...
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...workforce, staff and other stakeholders. It is highly critical that all organizations frame an effective disaster recovery plan and allocate an estimated number of human and financial resources to ensure continuity of business at the time of emergencies and disasters. While it is extremely challenging for small businesses because of limited resources, it is reasonably difficult even for the large organizations. Definition A disaster recovery...
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...MEMO Evaluation of the Urgent and its financial feasibility has been conducted to determine if Tulsa Memorial Hospital should continue to maintain and operate this division of our business. The Urgent Care is currently seeing an average of 1230 visits per month creating $47,000 in net revenue. A breakeven analysis shows that the center should see 1460 visits per month at its current staff and cost (see appendix). In order for the center to break even, they would need to see an additional 230 patients per month or 8 patient per day. I have approached our marketing department to identify what financial impact would have if we launched a program to drive business directly to the Urgent Care. Here are some of the numbers before we consider this approach: * $7000/month= for marketing program * $7000/30days=$233.33/day needed to run the program * $38.25= the approximate amount each patient is charged * $5.00=variable cost per patient * The urgent care would need to see an additional 7 patients/day simply to pay for the marketing program. Although 7 patients per day does not sound like much, a majority of the loss would be from the additional staffing. The addition of 1 patient could cost $663. ($465 additional staffing+$233 marketing 1 day-$35 revenue from the patient.) According to my calculations, in order for the marketing plan to be successful, the clinic would need to see an additional 30 patients per day. It would give the clinic a $275 profit...
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...Technology and Health Care Paula A. Bennett HCS 521 April 21, 2014 Dr. Rachael Kehoe Technology and Health Care Health care is an evolving industry that requires providers and organizations to continuously adapt to new practices. Technology changes the face of health care on a recurring basis. One type of technology that is becoming more prevalent in health care is the use of telemedicine. Telemedicine consultation allows providers to assess patients at the bedside while not being physically present. While it is not a practice that should it replace face-to-face care, utilizing telemedicine is beneficial for urgent consultations in appropriate settings. The primary purpose in telemedicine consultation is expert assessment and assistance with care decisions. A successful telemedicine program is part of a health care network, rather than a stand-alone system (LeRouge & Garfield, 2013). The purpose of this paper is to describe an innovative approach to health care using current technology and discuss its impact on an organization and the quality of care. Phone Doctor RX Phone Doctor RX, (PDRX), founded by Dr. Paul Bulat in 1999, offers state-of-the-art health care technology through implementation of telemedicine services (Phone DoctoRX: An Innovative Telemedicine Company, 2011). The purpose of the organization is to provide medical consultation services using the technology of video conferencing, like that used in business meetings. In 2005, Dr. Bulat’s mother...
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...Long-term care home complaint process Swathilal Kaippampally Sambasivan 6657290 NURS8785-15S Mary Lou Walton 31July2015 At the time of admission to a long term care home, a person or their substitute decision-maker must also receive copies of the procedures for making complaints to both the home and the Ministry of Health and Long-Term Care. The ministry will respond quickly to urgent complaints in some cases, on the same day. For non-urgent complaints, contacting home directly is often the best and fastest way to address a problem. (long-term-care-home-complaint-process, 2015) Types of complaints The way you make your complaint depends on the type of complaint. There...
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...Wee-Care Urgent Medical Website Plan 1909 Oak Bluff Trail Austell, Georgia 30122 770-942-3199 weecare.com Monifa Mwangi January 4, 2011 Executive Summary One of the top complaints of individuals seeking non-critical emergency services is wait time. For emergency room visits, a patient may spend 2-3 hours in an emergency waiting room for non-critical treatment such as fever, cough, sprains, etc. Quick2treat is an online concept developed to allow consumers access to WeeCare’s current office wait times and allows the patient to schedule an appointment, or hold their place in line for urgent care treatment. Once the patient has confirmed the appointment time, the patient is guaranteed to be seen within 15 minutes upon arrival. Internet registration for non-life threatening emergency department services that allows patient and family to avoid dreaded time in a waiting room. The concept of Quick2treat follows current technology for real-time online status reporting used by the airport industry, amusement parks “fast pass” system and online reservation services in restaurants. The market indicates that there is a significant need for quality “urgent” care other then emergency services provided by area hospital’s emergency rooms. Currently, the clinic employs competent, well-educated physicians and support staff to respond to the current needs of patients, however, there is room for growth. WeeCare has developed an excellent reputation with many of patients, through...
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...Why of change The What of change 3 5 8 10 14 16 17 the booklet is based on HLsP’s experience in supporting individuals and organisations in several countries including nigeria and Russia. Most recently, HLsP designed a successful change management programme conducted for over 400 Iraqi clinicians, administrators and policy makers during 2007-2009. the aim of this programme was to assist participants to become Agents of Change in re-establishing their healthcare system1. there is a wealth of tools and techniques to help with planning and achieving change. Based on HLsP’s experience, the team refined the approach and focused on the tools that really help clinicians to formulate, sell and negotiate their vision of change, and then to plan for successful implementation. the tools presented in this booklet are the ones that clinicians and managers participating in change management programmes considered most helpful. We recommend that you read the Introduction since this summarises the key issues and approach taken. thereafter you have a choice. either follow the booklet from beginning to end, or go to the sections where you feel you will get the most benefit. The Who of change The How of change The What If of change Case studies 1 For more information watch the film...
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...HOW TO USE CLASSICAL MANAGEMENT APPROACH IN UTILIZING ACCIDENT &EMERGENCY DEPA RMENT? BY ZAHRA AHMED EBRAHIM Master in Business Administration General Management Organization and Business Management Open Asia e University 2011 Introduction Background of the Study A number of approaches to the structure and management of organizations developed during the late 1800s and early 1900s .The early philosophies are traditionally labelled classical theory while the later approaches include systems theory and contingency theory. The classical approach to organization focuses efficiency through design. Eleanor and Phillip (2009) kept four elements to build classical theory: division and specialization of labour, chain of command, organizational structure, and span of control. The first element emphasised about dividing the work reduces the number of task that lead to proficiency and specialization. The second element is the chain of command which is meant the hierarchy of authority and responsibility within the organization. However, the collaboration between staff and there managers improve the efficiency and productivity of the unit. Moreover, the third element is organizational structure that describes the arrangement of the work group. The design of the Organization is intended to faster the organization survival and success. Finally, the span of control addresses the pragmatic concern of how many employees a manager can effectively supervise. The later approaches...
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...EXECUTIVE SUMMARY: Pramanik Containers Private Limited (Pramanik) is an aerosol manufacturer which faces a problem of mismanagement of printing plates and maintenance of record which in turn increase overtime bill and emerged urgent orders. This mismanagement also has reduce the productivity of machines. Due to all this Bansilal, owner of Pramanik, was in dilemma about entering in new business. To resolve this problem of mismanagement it is better suited to use laptop of Piyush, son of Bansilal, to maintain record because it is highly efficient machine and able to track record in optimal time thus reduce tracking time and expenses. Word Count: 98 SITUATIONAL ANALYSIS: Pramanik Containers Private Limited (Pramanik), a family run and buyer to buyer business, was established by Bansilal Mehta. Pramanik emerged through Bansilal’s networking personality to gain an order of aerosol cans from ABC Pharma and became heart of ABC’s supply chain. His opportunist capabilities has helped to expand business by providing aerosols to other industries like personal care, health care and cosmetics industries. Pramanik was providing customized product with high quality and fast service. Aerosol manufacturing process is two steps process, firstly, production of customized cans and then decoration of cans...
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...available channels to use the ramifications of a misunderstood message could be detrimental to all parties involved. This in turn can make communication in a health care organization quite complex. For example, an individual can use a hard copy letter, an e-mail; verbal or nonverbal/body language and if multiple channels are combined and used for the sending of the message, interpretation may become more complex and the receiver may need extra time to understand the direction being given unfortunately in a health care setting time can be of the essence. Health care organizations distribute health information and communicate with patients in a variety of ways, both internally and externally. These varieties can be but are not limited to memos, e-mails, letters, telephone, and direct person to person contact. It is important to point out that the different communication channels all have strengths and weaknesses. For example, in a face-to-face scenario a staff member may not speak to a patient the same way they would another staff member. This is due to a patient not being able to understand some of the medical terminology used as another staff member would. Most health care organizations tend to apply one or more channels of communication to make messages easily understood by all parties. In the multitude of health care positions available an organization determines and employs the use of...
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...Hospital Corporation of America vs. Tenet Healthcare Heather Darling 22-BA-5080-002 Summer Semester, 2014 SUMMARY Hospital Corporation of America as of now is the biggest player in the hospital care sector. Headquarter in Nashville, TN HCA has been very aggressive in acquisitions and developing all around the United States and in England. They are very quick to turn down a deal with another hospital if they believe that it will not be a profitable deal. One of the things that HCA has done to improve profits that not many other companies have done is to send customers that are not profitable to neighboring public health hospitals. This has increased their profits as well as their wait times in emergency rooms. On the other hand, Tenet Healthcare Corporation is a competitor to HCA, but has been slower to develop in the profitable ways of HCA. Tenet has taken a diversification approach recently in the urgent care business. They have recently opened 23 urgent care facilities, the first company in the hospital sector to do so. Many competitors, including HCA, are waiting to see how TCA does before also going this route. As of now Tenet owns the market in urgent care facilities but as profits increase, other hospital companies may go this route as well. The deal Tenet made with Vanguard is the biggest transaction Tenet has made and signals a shift from the company's problems over the past 10 years. Several Tenet-owned facilities underwent investigations in the early 2000s...
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...HYGEIA HEALTH CARE Easy Access, More Choice, Quality Care Introducing selective care Hygeia Health Care solution is a Managed Care Organization established in 2011 in Connecticut Ohio. Hygeia is a HMO based organization dedicated to helping people achieve health and financial security. The HMO plan type is Open-Access HMO, which usually refers to a benefits plan most closely resembles a hybrid of both POS plan and an EPO. We make sure that health care is affordable and of good quality for all. MISSION STATEMENT: * Hygeia Health Care is dedicated to help people to achieve health and financial security by providing easy access to safe, cost-effective, high-quality health care. * We believe in integrity to do right thing in right way, excellence in providing high quality care, caring by acting with insight and compassion and inspiring each idea to make the world better place to live. STATEMENT OF OBJECTIVES: * To reduce the escalating costs of health care delivery system. * To provide healthcare access to all and be responsive to the needs of patients, physicians and employers, and offer clients the product that best suits their needs. President and CEO Evan Frazer ORGANIZATIONAL STRUCTURE Medical Director Emily Williams IT Director Kenny Brown ...
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