I am the current general manager and Chief Executive Officer of A+ Urgent Care Clinic of Honolulu specializing in providing a variety of health care services to the residents and guests of Oahu, Hawaii. Our team of board certified physicians and medical professionals are available to serve all your health care needs and provide an alternative to the lengthy hospital and urgent care visits. We operate a state of the art facility providing quality health care for all ages with a comprehensive diagnostic testing laboratory located on site. We officially opened our doors in 2002 with a staff of 12 and have now grown to 52 employees operating 5 comprehensive departments including Administration, Finance, Marketing, Ancillary, and a Training department. As the general manager I am responsible for ensuring that our 5 departments are fully staffed and fulfilling all requirements in order for our facility to meet our mission of providing the best quality health care that our patients deserve. In order to achieve this goal I employ many different management styles and provide the accountability needed to manage this organization. In order to be an effective manager I first have to understand the function and duty of each of my departments.
The administration department at A+ Urgent Care Clinic manages all medical records for all patients. This department is essential to providing quality health care as every office visit must be well documented and filed correctly with the patient’s insurance provider. Proper management of this department insures that patient’s records are accessible in a timely manner in the event of an emergency while at the same time ensuring that the privacy and personal data of each patient is kept confidential and safeguarded. Another critical task this department is responsible for is to manage the daily schedule for the clinic and schedule