...Question 1- Distinguish between e-commerce and e-business? (4 marks) E-commerce is an abbreviation used for electronic commerce. It is the process through which the buying, selling, dealing, ordering and paying for the goods and services are done over the internet. In this type of online commercial transaction, the seller can communicate with the buyer without having face to face interaction. Some examples of real world application of e-commerce are online banking, online shopping (Jumia.co.ke), online ticket booking (Jambojet.co.ke), social networking (selling goods on facebook.com). Electronic Business, shortly known as e-business, is the online presence of a business. It can also be defined as the business which is done with the help of internet or electronic data interchange. E-commerce is one of the important component of e-business, but it is not an essential part. E-business is not confined to buying and selling of goods only, but it includes other activities that are also part of business like providing services to the customers, communicating with employees, client or business partners can contact the company in case if they want to have a word with the company or they have any issue regarding the services, etc. All the basic business operations are done using electronic media. The major differences between e-commerce and e-business are; * Buying and Selling of goods and services through the internet is known as e-commerce. Unlike e-business, which is an electronic...
Words: 2616 - Pages: 11
...worldwide in more than 200 countries. In 1994, UPS began to investigate the potential of e-commerce and started an internal group focused on enabling e-commerce. UPS redefined its core business and found ways to change its structure and processes, forming new businesses to take advantage of new opportunities. Products and Services UPS is in the transportation industry. They move goods, information, and funds between individuals and companies. Their operations provide delivery by land and by air, and they offer services at customer shipping centers, as well as online through UPS.com. They operate in more than 200 countries worldwide, do business in 15 different languages and dialects, and deliver an average of 13.2 million packages per day. Catalyst for Change UPS was interested in finding ways to leverage their extensive infrastructure and expertise in basic transportation of goods, services, and information. They wanted to enter new markets and continue to grow. They also wanted to undergo a more fundamental change—to transform their company into an enabler of global commerce. Vision and Strategy In 1991, the company's vision was to be "the leading package delivery company." They were able to grow significantly toward that goal, but they weren't satisfied with just that. They wanted a larger challenge for the company. In 1999, they changed their vision statement to "the enablers of global e-commerce." It was at this time that their company purpose (vision), mission, and strategies...
Words: 1740 - Pages: 7
...COUNCIL OF EUROPE CONSEIL DE L’EUROPE A guide to project management Frank Heyworth European Centre for Modern Languages Centre européen pour les langues vivantes A guide to project management In 1994, upon the initiative of Austria and the Netherlands, with special support from France, eight states founded the European Centre for Modern Languages (ECML) as an Enlarged Partial Agreement of the Council of Europe. It was to become “a forum to discuss and seek solutions to the specific tasks and challenges that face them in the coming years and which will play a decisive role in the process of European integration”. At the time of writing, thirty-two 1 states subscribe to the Partial Agreement. Following a successful initial trial period (1995-1998), the continuation of the activities of the Centre was confirmed by Resolution (98) 11 of the Committee of Ministers. The aim of the Graz Centre is to offer – generally through international workshops, colloquies and research and development networks and other expert meetings – a platform and a meeting place for officials responsible for language policy, specialists in didactics and methodologies, teacher trainers, textbook authors and other multipliers in the area of modern languages. A guide to project management is the fourth in a series of publications edited within the framework of the first medium-term programme of the ECML (20002003). The ECML’s overall role is the implementation of language policies and the promotion...
Words: 7279 - Pages: 30
...suitable) PART I : GENERAL 1. Which is your current cellular service provider ? a. BSNL b. AIRTEL d. HUTCH e. IDEA g. RELIANCE INDICOM 2. Is it your first service provider ? a. Yes b. No c. BPL f. TATA 2.1 (If No) how many service providers you had used in past ? a. 1 b. 2 c. more than 2 2.2 (If No) Which service provider's service did you avail in past? a. BSNL b. AIRTEL d. HUTCH e. IDEA g. RELIANCE INDICOM c. BPL f. TATA 2.3 Why did you changed your past service provider(s)? 2.3.1 First Service provider ________ (pl. specify the name)? a. Excessive billing c. Poor Customer Care e. Limited services b. poor network coverage d. Excessive Call Drops f. Other Reason (pl. specify) _____ ____________________________________________________________________ A Study of Mobile Services From Customer’s Perceptive 236 Appendix I :Questionnaire ______________________________________________________________ 2.3.2 Second Service provider ________ (pl. specify the name)? a. Excessive billing b. poor network coverage c. Poor Customer Care d. Excessive Call Drops e. Limited services f. Other Reason (pl. specify) ___________ 3. Your Occupation; a. Civil servant b. Corporate employee c. Business d. Student e. Farmer f. Any other ……………… 4. Cellular mobile service to you is : a. Useful d. Status Symbol b. Essential c. Personal e. Any Other (Pl. Specify) _______ 5. What factors do you consider while choosing cellular services? a....
Words: 1455 - Pages: 6
...Questionnaire E-Bike 1- What is your day-to-day transport? a) Car b) Moto c) Bike d) Others 2- What distance do you do everyday? a) 0-5 km b) 5-10 km c) >10km 3- Which is your monthly cost in transport? a) 0-50 b) 50-100 c) >100 4- Are you interested in a motorbike (e-Bike) ? a) Yes b) No 5- Would you buy an e-Bike to take care about the environment? a)Yes b)No 6- Do you think it is useful? a) Yes b) No 7- What situation do you prefer? a) A motorbike with a license with its advantages and extra cost. b) An e-Bike without license and without extra cost. 8- Do you think 1000-1600 euros is a reasonable price? a) Yes b) No 9- If not, how much would you pay for it? a) <500 b) 500-1000 10- Would you change something of the e-Bike? a) Accessories b) Motor c) Design d) Others 11- Would be a good idea to design your own e-Bike? a) Yes b) No Learning aspects By writing the questionnaire we discovered that is quite difficult to do the right questions, because the questions have to be done thinking in the answer we want and the information we want to gather from the potential customer. Also, we figured out that questions have to be direct to the point and specific to have a straightforward answer. When doing the questionnaire we noticed that is hard to have people willing to answer you questionnaire, therefore we arrived to the conclusions...
Words: 483 - Pages: 2
...ABSTRACT This analysis of the information technology infrastructure at United Parcel Service (UPS) begins with a general overview of the company’s information technology (IT) environment to establish awareness of the size and complexity of this corporation. It includes a macro-level breakdown of the technology infrastructure of UPS ranging from the data centers to the PCs currently in operation. The study also more closely analyzes the software and database structure of UPS along with an analysis of the company’s E-commerce activities. It includes an interview with Tom Creech, the North Florida District E-commerce manager at UPS. Finally, research was conducted to evaluate the emerging technologies that UPS is implementing and employing to support the business strategy and maintain its competitive edge. INTRODUCTION A case study is a "published report about a person, group, or situation that has been studied over time." If the case study is about a group, it describes the behavior of the group as a whole, not behavior of each individual in the group. Case studies can be produced by following a formal research method. In doing case study research, the "case" being studied may be an individual, organization, event, or action, existing in a specific time and place. Case studies are analyses of persons, events, decisions, periods, projects, policies, institutions, or other systems that are studied holistically by one or more method. The case that is the subject of the inquiry...
Words: 3212 - Pages: 13
...you feel suitable) PART I : GENERAL 1. Which is your current cellular service provider ? a. BSNL b. AIRTEL d. HUTCH e. IDEA g. RELIANCE INDICOM 2. Is it your first service provider ? a. Yes b. No c. BPL f. TATA 2.1 (If No) how many service providers you had used in past ? a. 1 b. 2 c. more than 2 2.2 (If No) Which service provider's service did you avail in past? a. BSNL b. AIRTEL d. HUTCH e. IDEA g. RELIANCE INDICOM c. BPL f. TATA 2.3 Why did you changed your past service provider(s)? 2.3.1 First Service provider ________ (pl. specify the name)? a. Excessive billing c. Poor Customer Care e. Limited services b. poor network coverage d. Excessive Call Drops f. Other Reason (pl. specify) _____ ____________________________________________________________________ A Study of Mobile Services From Customer’s Perceptive 236 Appendix I :Questionnaire ______________________________________________________________ 2.3.2 Second Service provider ________ (pl. specify the name)? a. Excessive billing b. poor network coverage c. Poor Customer Care d. Excessive Call Drops e. Limited services f. Other Reason (pl. specify) ___________ 3. Your Occupation; a. Civil servant b. Corporate employee c. Business d. Student e. Farmer f. Any other ……………… 4. Cellular mobile service to you is : a. Useful d. Status Symbol b. Essential c. Personal e. Any Other (Pl. Specify) _______ 5. What factors do you consider while choosing cellular services? a. Coverage c. Quality Service b....
Words: 1455 - Pages: 6
...volumes, Lauren lives in Essex, Vermont, with her husband and three children. v Contents CHAPTER 1 Getting to Know the Writing Section of the New SAT Old versus New Strategies for Test Taking Scoring SAT Study Timetable 1 1 2 4 5 11 12 32 45 55 56 58 59 59 65 68 69 CHAPTER 2 The Multiple-Choice Section Identifying Sentence Errors Improving Sentences Improving Paragraphs CHAPTER 3 The Essay Strategies for Timed Essays Understanding the Prompts The Art of Persuasion Anatomy of an Essay Planning Your Essay Drafting Your Essay Essay Writing Workshop vii – CONTENTS – CHAPTER 4 CHAPTER 5 CHAPTER 6 Practice Test 1 Practice Test 2 Practice Test 3 75 103 133 viii SAT WRITING ESSENTIALS C H A P T E R 1 Old versus New Getting to Know the Writing Section of the New SAT For over 80 years, high school...
Words: 56306 - Pages: 226
...SAT WRITING ESSENTIALS SAT WRITING ESSENTIALS ® NEW YORK Copyright © 2006 LearningExpress All rights reserved under International and Pan-American Copyright Conventions. Published in the United States by LearningExpress, LLC, New York. Library of Congress Cataloging-in-Publication Data: Starkey, Lauren B., 1962– SAT writing essentials / Lauren Starkey. p. cm. ISBN 1-57685-532-5 1. English language—Composition and exercises—Examinations—Study guides. 2. SAT (Educational test)—Study guides. I. Title. LB1631.5.S785 2006 378.1'662—dc22 2005027520 Printed in the United States of America 987654321 ISBN 1-57685-532-5 For more information or to place an order, contact LearningExpress at: 55 Broadway 8th Floor New York, NY 10006 Or visit us at: www.learnatest.com About the Author Lauren Starkey is a writer and editor who specializes in educational and reference works. Her thirteen years of experience include eight years on the editorial staff of the Oxford English Dictionary. The author of more than ten volumes, Lauren lives in Essex, Vermont, with her husband and three children. v Contents CHAPTER 1 1 Old versus New 1 Strategies for Test Taking 2 Scoring 4 SAT Study Timetable CHAPTER 2 Getting to Know the Writing Section of the New SAT 5 11 Identifying Sentence Errors 12 Improving Sentences 32 Improving Paragraphs CHAPTER 3 The Multiple-Choice Section 45 The Essay 55 ...
Words: 55651 - Pages: 223
...Fi fo he God 2 - Ri e and Shine, he Clock i Ticking and he Da i Wa ing 3 - Comfo able? No Af e Thi 4 - Will Wanke , Le Me In od ce Yo o Bill Bada 5 - Yo Bod i a Weapon 6-D e o Imp e , D e fo S cce 7 - Do Wha Yo Need To Do 8 - S and Tall and P o d like a Lion 9 - No E c e , No E plana ion , No BS 10 - Keep Tho e Idea W i en Do n 11 - Yo P po e He e 12 - On he Se en h Da He Re ed (B No fo oo Long) Concl ion BOLD & DETERMINED 1 30 DAYS OF DISCIPLINE Introduction to 30 Da s of Discipline A young marine recruit w ill get off the bus at Parris Island, South Carolina. The young recruit w ill have led a life void of discipline, pride, physical fitness and strength of character. He has led a lazy life of w atching TV and eating junk food and surfing the internet to play games and w atch pornography. So far he has been unable to tame his vices or say no. He has been unable to stop snacking on fattening foods. He has been unable to stick to an exercise plan. He is not successful w ith w omen because he spends his time on the internet. He dresses sloppily and doesn't take pride in his appearance. When his family sees him after bootcamp it s like he is a brand new man. He stands up straight, proud and tall. His clothing is perfectly tailored, fitting, spotless. His fat is gone, replaced w ith muscles he never had before. He has been reborn through the pow er of DISCIPLINE. 30 Day s of Discipline is the bootcamp. Discipline is the required outcome. For 30 Day s there will be no...
Words: 7670 - Pages: 31
...malfunctions. Technology is not a good idea when one talks about jobs because that would mean more people getting fired. Therefore, the economy of the country would plunge down and become a second or third world country. Also, it would be expensive. It would be expensive because the amount of wires, heart-drives, mother-boards, etc….would cost more than ten people’s pay checks. One other bad thing about technology is that it can malfunction at anytime, which is bad because that means the consumer’s would be extremely upset for not getting their products. For example, a robot is packing a box. All of a sudden, the robot stops or starts throwing it. Then, the people who run the factory will be in big trouble, but also, embarrassed because their customer will not get what they ordered. Another example would be when one sends an e-mail. In one situation, he or she might accidentally send an e-mail to the wrong person, which can lead to good and bad things. For example, in my school, everyone is allowed to send e-mails to the whole school. One day, someone transmits an e-mail talking about buying the school t-shirt. Then, someone e-mails back, and he or she says, “I would like one medium.” The effect of that would be people sending e-mails back to everyone saying, “Stop!” It’s bad because it clogs everyone’s e-mail. Those are some ways technology can be bad. In my opinion, technology can be both good and bad because it will always get better. It’s good because without technology the...
Words: 469 - Pages: 2
...replaced by the complex world of the market place. Money standard weights and measures were developed to facilitate exchange.. Today, the market place allows products, processes and even ideas to be exchanged between nations. There are a member of reasons why international trade takes place. All the countries of the world cannot produce all the goods they need. So the common and primary reason is that the countries which have surplus commodities or unused resource try to export them to the countries where they are not produced or are not available. As we know at an early stage, trade was confined to only exchange of goods called barter. But barter had certain limitations because when a farmer wanted meat in exchange for his food-grains, the hunter did not need them. So man thought out a common means of exchange what we now call money. But as trade has become international, transaction between countries has become complicated too for their exit in different countries different kinds of money with different values. To solve this problem, mechanisms have been developed with much care and in great detail to effect transfer of payments from one country to another. By selling or exporting goods and services to other countries we earn foreign exchange. This foreign exchange is used in importing the goods and services we need. So in...
Words: 2759 - Pages: 12
...What eBay has Done For The E-commerce Business? CITN120-Introduction to Networking If you’re a consumer looking to buy or sell an item or maybe catch a fantastic bargain, you have probably heard of eBay. The company’s founder Pierre Omidyar started his journey on September 3, 1995, as a simple home page and a broken laser pointer and created something that had never been done before. Pierre simply intended the listing on his web page of a broken laser pointer to be a test more than a serious offer to sell at auction. He was shocked when he received a response, “I’m a collector of broken laser pointers,” and sold the item for $14.83. When Pierre received this answer back he knew that he had created something big and transitioned from one of commerce, buying and selling things, to one of e-commerce, connecting people around the world together over the internet. In 1996 Pierre and his hand picked business team set out with their vision, which was to create the first online auction website for consumers to buy and sell their items. Since the start up, eBay has become the market leader and pioneer in the on-line auction industry and its brand name has become synonymous with e-commerce. eBay doesn’t actually sell any goods itself, it is simply a meeting place where the merchandise is sold and delivered by third party sellers that are not employed in any way by eBay. This unique e-commerce business gives sellers a place to reach buyers, and gives buyers access to the world’s...
Words: 2424 - Pages: 10
...and progress. Having a team working together increases the chance to reach those goals, what we know about teamwork considering personality types, listening skills, and trust level among the team members. Therefore acknowledging the team member personality type will help to foresee for the best match to facilitate the role identification depending on each team member strengths and weaknesses. Perhaps in the other hand part of our personality also depends on how we communicate, and also depends on communication level among the team members. The good listening skills and good communication provides good positive feedback to the speaker. Group Communication Perhaps one of the toughest ways for any group to even begin to exchange all of their information, that needs to be exchanged. I s 1st to begin for-most with communication within the group. This may be done with a various amount of ideas. There for as using the new technology, which exists now. Perhaps the essential tools of communicating is by texting, emailing, calling, even all of you getting online together without even having to be in the same room together. And you can have a serious conversation. The information that needs to be exchanges can be as simple as what is in the team charter? Or exchanging ideas for the team papers, these ideas are effetely making group communication more acceptable for those that need for their ideas to be heard. There are tasks that need to be assigned within these chat sessions. And the...
Words: 963 - Pages: 4
...CHAP TER Separating Ideas and Shaping Content Writing Paragraphs 1. PURPOSE, AUDIENCE, TONE, AND CONTENT L E A R N I N G 1. 2. 3. 4. 6 O B J E C T I V E S Identify the differences between summary, analysis, synthesis, and evaluation paragraphs Identify the content in writing paragraphs Demonstrate how audience and tone influence content Apply purpose, audience, tone, and content to a specific assignment Imagine reading a poorly written review of a movie that you would like to see this weekend. You cannot follow the characters, action, or conflict because the author of the review rambles on and on. Without clear paragraphs, this review will likely lose your interest, and you may skip the movie altogether! When you are the writer, it is helpful to position yourself as a reader. Ask yourself whether you can focus easily on each point you make. Effective writers use a single paragraph for each new idea they introduce. Paragraphs separate ideas into logical, manageable, and distinct units. Each paragraph focuses on only one main idea and presents coherent sentences to support that single point. Because all the sentences in one paragraph support the same point, a paragraph may stand on its own. Each paragraph is shaped by Purpose: the reason why the writer composes the paragraph. < Tone: the attitude the writer conveys about the paragraph’s subject. < Audience: the individual or group whom the writer intends to address. < Content: the written material in the paragraph...
Words: 11739 - Pages: 47
