...Using ‘Person Centred’ Communication Skills and Models to Help Clients Admitted for the First Time to a Mental Health Hospital Introduction Communication is one way of exchanging information and feelings from one person to another (Bach and Grant 2009). It is transmitted through verbal and non-verbal behaviour. Communication is an essential and fundamental aspect of nursing care (Timmins 2011). It is a major and important part of daily nursing practice in the nurse-client relationship (Sheldon et al. 2006). Communication in nursing is unique and it is different from communication between healthcare providers because nurses are at the start of the healthcare service as they spend more time with the client than other healthcare professionals (McCabe and Timmins 2006). Therefore, nurses have to pay more attention to improving their communication skills for better client care. In order to establish a positive relationship with the client, it is necessary to communicate effectively and subsequently improve the quality of nursing care (McCabe and Timmins 2006). Effective communication is key to a therapeutic relationship with the client. It is defined as a ''purposeful form of communication used in the helping relationship'' (Ruesch 1961 cited in Arnold and Boggs 2007, p18). It is developed by the nurse for the purpose of assessing, planning, implementing and evaluating client care (Arnold and Boggs 2007). The establishment of a nurse-client relationship was a key element...
Words: 5688 - Pages: 23
...PUEBLO COMMUNITY COLLEGE NURSING NUR 211 Psychiatric-Mental Health Nursing Supplemental Learning Guide Course Objectives * Relate the minimum requirements for the course. * Illustrate the use of competencies for learning. * Formulate own needs and responsibilities relative to meeting course competencies. * Relate course/clinical assignments and evaluation * Distinguish how the major concepts (see Nursing Student Handbook) of the program are affected by the variety of conditions and diseases within this course for all age groups. Outline A. Orientation to course 1. Course descriptions 2. Course outcomes/competencies 3. Textbooks B. Course Requirements 1. Student assignments and responsibilities 2. Minimum level of achievement 3. Evaluation tools C. Course/ Clinical Assignments and Evaluation D. Major Concepts 1. Caring 2. Clinical judgment, clinical reasoning, and nursing judgment 3. Clinical microsystem 4. Collaboration 5. Critical thinking 6. Cultural competence and Diversity 7. Ethics 8. Evidence-based care 9. Healthcare environment 10. Human flourishing 11. Informatics and Information management 12. Integrity 13. Knowledge, skills, and attitudes 14. Leadership 15. Nursing and Nursing Process 16. Nursing-sensitive indicators 17. Patient and Patient-centered care 18. Personal and Professional development 19. Professional identity ...
Words: 13462 - Pages: 54
...quite magical. It's complexities stretch beyond our own horizons of comprehension and reach out into the mystic of the unknown. The mind possesses powers unrivalled by anything else - powers which extend to the self-healing of the human body with no aid other than faith - alias `the power of thought!' The use of the Placebo in medicine and pharmacy harnesses this incredible power and instigates the phenomenal self-healing process. The `Placebo Effect' has been used extensively throughout the history of medicine. Physicians have discovered the power of the human mind in healing and have tried to utilise this to it's full potential in all applicable aspects of therapeutic intervention. This report aims to discuss the Placebo Effect, it's power and history in relation to other forms of therapy, Case studies, the Ethical issues involved and whether they should be used or not. The `Placebo Effect' was defined by Wolf as "any effect attributable to a pill, potion or procedure but not to it's pharmacodynamic or specific properties" (Wolf, 1959. Cited by H.Brody, 1980). To date, the placebo has played a dynamic role throughout the history and development of medicine. Substances with no perceivable pharmacological benefit such as spiders, crocodile dung and human excrement have been prescribed up until the beginning of modern scientific medicine to treat various maladies. Obviously each of these substances induced a `Placebo Effect' in order to achieve the desired result...
Words: 2215 - Pages: 9
...Communication with clients having hyperthyroidism Insert Student’s Name Insert Institution’s Name Introduction Communication is an important aspect in the client – healthcare provider relationship because it builds a foundation and the doctor or nurse can provide useful and timely diagnosis that the client sorely needs (Doenges & Moorhouse, 2012). Communication is also imperative in building trusting relationships with patients and their families. Such relationships are built upon honest communication between the two parties involved. The value of communication between these parties is also highlighted fact that it produces a therapeutic effect for the client as has been validated in a controlled studies. The following essay examines the situation whereby a particular condition impacts a client's ability to communicate and the effects the condition may have on the patient’s ability to communicate including the psychological and the physical impact of the disorder. The condition, hyperthyroidism, is examined in order to determine its effects together with the role of a speech therapist in helping such clients impacted by the condition in the health environment. The patient has had a thyroid gland surgically removed. Furthermore, the means and the strategies that the professional may employ in facilitating effective communication in order to build therapeutic relationships is examined. The strategies may include basic communication skills and non-verbal. Hyperthyroidism ...
Words: 1300 - Pages: 6
...children with Autism Spectrum Disorder and its degree of effectiveness in helping children to better develop social and communication skills. All of the sources discussed used improvisational music therapy to conduct different types of studies that address the usefulness of music therapy. Researchers used different methods of measuring children’s responsiveness to music therapy. A majority of the authors claim music therapy has a considerably positive effect in treating children with autism; however, some results indicated there is not enough evidence to confirm music therapy has a significant impact or that it is the best form of treatment for autistic individuals. There is a need for further research in order to determine whether or not music therapy is the most effective form of therapy. Future studies may be more strategically designed to minimize the difficulty in analyzing such complicated results. In addition, there should be studies that have clinical value and contain a larger number of participants so that the results may be better generalized. Introduction For years, scientists, doctors, psychiatrists, and several others have been trying to determine the cause of autism as well as a cure for the disease. Autism is a type of Pervasive Developmental Disease that is characterized by an inability to form normal social relationships and communications skills with others. Symptoms of autism generally begin to develop in individuals around the age of three; therefore...
Words: 2904 - Pages: 12
...placebo effect was anything but discredited - the power of the human mind in it's self-healing was deemed by clinicians as `voluminous'. It is quite profound, for instance, how a patient will commonly react much better when they are administered with a placebogenic injection as opposed to a lesser response from a tablet or capsule. This infers that the reaction received will vary in proportion to how potent the patient feels their treatment really is; obviously with the injection seeming to be the most potent agent. It is in conjunction with these hypotheses that the therapeutic sciences such as psychotherapy are formulated. It is also through the application of various forms of these `insight therapies' (communication therapy) that the use of the placebo effect becomes evident in real-life medicine and pharmacy. Psychotherapy (a form of insight therapy) relies heavily upon good communication. The interaction between the therapist and patient builds an environment in which the patient is helped to come to terms with his/her feelings and inner conflicts. The use of the placebo effect in therapy is quite relevant to...
Words: 1732 - Pages: 7
...Case-Based Treatment Plan Child and Adolescent Counseling Abstract Catie is a 7 year old girl experiencing troubles getting along with her peers and siblings. After completing the history intake the therapist does some working hypothesis of what may be the causes of Catie’s misbehavior and therefore he creates a treatment plan based on the Child-Parent Interaction Therapy, according to which both parents and the child improve their communicational skills through play therapy. Case-Based Treatment Plan In this paper the case of Catie, who is a 7 year old girl, is going to be examined. Through the first phone contact with her mother, the therapist gathered some basic information about the present situation in Catie’s life. The mother mentioned that she is divorced with her husband for a year now and she lives with her three daughters. Catie is the middle child, as she has an older sister, who is 10 years old, and a younger sister who is 4 years old. The mother also mentioned that she works full time but after the divorce she has depressive symptoms and anxiety. As fas as Catie is concerned, the mother is lately concerned about her daughter’s social behavior. She started showing social awkwardness with her peers and siblings, she cannot make easily friends and she is either distant and isolated or she gets into conflicts. She considers herself lost between her two sisters, as the older one seems to be the “good child”...
Words: 1747 - Pages: 7
...Communication Style Case Study University of Phoenix HCS/350 Communication Style Case Study In communicating, “The words you choose and the way in which they are delivered to the delegate make the difference between a successful and a frustrating episode in delegation” (Hansten & Jackson, 2009). The three communication styles in the case studies are passive, aggressive, and assertive. An analysis of the first scenario reveals that Robin, RN, used aggressive communication while Rashad, the assistive staff used passive aggressive communication style. In order to accommodate therapeutic communication that would improve the outcome, the scenario would change as follows: Robin, RN sends out an announcement of a staff meeting to discuss roles, responsibilities and expectations of the assistive staff. Robin, RN opens the meeting by stating, “The purpose of the meeting is to review roles, responsibilities and expectations of our assistive staff, please take a copy of the job description so that I am circulating so that we can review together.” Rashad, Assistive personnel stated, “My role is to anticipate the needs of the patients for toileting and personal hygiene right?” Robin, RN, in a inquiring voice, restated, “Rashad, do I hear you asking if your role is just to anticipate the needs of the patients for toileting and personal hygiene?” Rashad, acknowledged “Yes, I need to know what else I may have to do.” Robin, RN, in a calm, but professional and...
Words: 1528 - Pages: 7
...in such circumstances). Generally, for a counsellor to give advice is going against the principles of what counselling is about or intended to be (if used correctly) A core idea of counselling as a general rule of thumb is for the client (or person receiving counselling) to grow in him or...
Words: 985 - Pages: 4
...colgate Meg Carey Max Jayapaul Julie Longmuir Kate Lynch Rani Marom Liz Sansone Marketing 9703 Dr. Chattalas Colgate-Palmolive Case Analysis April 10, 2002 COLGATE-PALMOLIVE COMPANY: THE PRECISION TOOTHBRUSH SWOT Strengths ColgateColgate-Palmolive is recognized as the world’s leader in personal care sales which included oral hygiene products like toothbrushes and toothpastes. In 1991, its sales topped at $6 billion and profits at $2.76 billionand as it cornered 43% of the world’s toothpaste market and 16% of the world’s toothbrush market. In the United States, the world’s largest market, ColgateColgate-Palmolive holds the number one spot in toothbrush sales with a market share of 23%. From these statistics, one of Colgate-Palmolive’s main strengths is being the market leader inpersonal oral care products. is one of Colgate ColgateColgate-Palmolive’s extensive overseas reach is another main strength. Based on the data in the case study, ColgateColgate-Palmolivehas introduced 275 new products worldwide and setup manufacturing facilities in China and Eastern Europe, breaching the new emerging economies inof the 21st century. On top of that, international sales accounted for 64% of total sales andand profits from international operations account for 67% of the total profits for ColgateColgate-Palmolive.-Palmolive ColgateColgate-Palmolive hasa very large an...
Words: 9369 - Pages: 38
...becoming a professional. Reflective practice is noted as being fundamental to development as a professional. To protect anonymity and maintain confidentiality the patient focused on this assignment will be known as patient A, furthermore consent was gained from patient A and they were provided with clear information on what would be included in this assignment and where informed that no recognisable information would be given, this is done in accordance with the Nursing & Midwifery Councils Code of Professional Conduct (2002) guidelines. Nursing assessment is considered to be the first step in the process of delivering individualised nursing care which is defined by A Dictionary of Nursing (2008) as care that is planned to meet the particular needs of one patient, as opposed to a routine applied to all patients suffering from the same disease. Every person is an individual they may share things in common with others, but they are unique in the way they carry out their everyday life. Particular attention needs to be given over to their individual way of carrying out their everyday activities, and involvement in deciding what their individual goals are and how they will achieve them with the encouragement of the health professional. The nursing...
Words: 3173 - Pages: 13
...to loss. While some can adjust to the conditions of loss in others it can intensify to the point where the individual is unable to cope with the loss (Gibson, 2012). The inability to cope with grief can yield undesirable effects such as: depression, anxiety, insomnia, increased use of alcohol or drugs, and decreased social interaction (Potocky, 1993). This is why it is necessary for the nurse to facilitate the grieving process. Jean Watson’s theory contains relevant concepts that nurses can incorporate into their care of the older adult experiencing grief. Nurses can fulfill their role in facilitating the grief process through the application of therapeutic communication techniques in the appraisal of grief, by preventing isolation through social support, and promoting hope as a coping strategy. The use of therapeutic communication techniques will aid the nurse in making a valid appraisal of the patient’s grief. This involves assessing the value of the patients loss; in other words, determining the significance of their loss (Yancey & Hunter, 2014). For example, two elderly persons whom have both lost their adult child in death may identify different aspects of that loss as significant. One may report missing the friendship and emotional support the relationship provided; the other may mention the loss of financial and physical support as...
Words: 1566 - Pages: 7
...Introduction Davies and Bhugra (2004) noted that, the humanistic and cognitive-behaviour approaches to therapy share little more than a resounding belief in the need for a strong therapeutic alliance to affect positive and lasting change in behaviour, thoughts and attitude of clients seeking therapeutic intervention. The difference lies in the application of the techniques and the beliefs underlying the origins and treatment of psychological problems, which are associated with the physical illness and biological abnormalities of one sort or another. (Davies, and Bhugra2004). According to Barker (2003) a therapeutic alliance is a situation in which patient and psychotherapists are bound together in working towards mutual communication and understanding. This means that the professional hopes to engage with and effect change in a patient. In addition, Gabbard (1994) noted that the essence of therapy is a transaction between two collaborating human beings with the goal of helping the patients, and that there is no right treatment approach. Different theoretical models and treatments strategies may apply flexibly over the course of treatment. This essay will compare and contrast humanistic approach and cognitive behaviour approach, and discuss their relevance to psychiatric nursing practice. Both approaches will be applied to the management of anxiety. The humanistic approach According to Bugental (1967), the humanistic approach is concerned with the...
Words: 3084 - Pages: 13
...[pic] Marketing and SWOT Analysis Marketing Management 522 Tuesday November 25, 2014 Abstract: Youth Evaluation and Treatment Centers (YETC) is a non-profit organization that started in 1974. The company is a state-contracted children’s behavioral health care provider whose authority comes from the Regional Behavioral Health Authority, Maricopa County. Their goal is to nurture troubled youth back to positive mental health, teach them positive behaviors, and assist them in leading healthier lives. The company provides six different services: Outpatient, Project Next Step, Autism, Outpatient Substance Abuse, Specialty Interventions, and Project Star. Table of Contents |Company Overview |2 | |SWOT Analysis |2 | |Strengths |2 | |Weaknesses |2 | |Opportunities |2 | |Threats |2 ...
Words: 1610 - Pages: 7
...mechanisms of all patients. The relationship between humor and health dates back to the bible: “A cheerful heart is good medicine, but a crushed spirit dries up the bones” (Proverbs 17:22, New International Version). Research across many disciplines has shown humor to be an important tool in facilitating these coping skills Humor is an integral part of everyday life and, therefore, also a component of the care and treatment of patients in the modern health care system. The purpose of this paper is to examine and analyze the concept of humor along with laughter in the healthcare arena as well as serve as a vehicle in providing a clearer understanding of the thought and its therapeutic value in nursing. Review of Literature Don’t forget to summarize here!!!! Nursing Discipline A quantitative study was conducted by Astedt-Kurki & Liukkonen (1994) to illustrate the occurrence and meaning of humor in the nursing process, as described and experienced by professional nurses. Because humor can create a more relaxed atmosphere in nurse-patient interaction, it can also encourage feelings of togetherness, closeness, warmth, and friendliness can be fostered. Humor, they found, while helping forge a mutual relationship which can help the patient cope with difficult situations or tolerate unpleasant procedures, is also an underutilized resource in...
Words: 3532 - Pages: 15