...David Kosak Written Assignment Week 4 MGT160 WHAT MAKES A GOOD MANAGER? The age old question of what makes a good manager has been around for as long as companies have been in existence. Throughout the years, with a shift from a predominantly industrial workforce to a more office centered workforce, ideal qualities for a manager have also shifted from more authoritative based to more communication based. Many various qualities make up what we now consider to be a good manager or supervisor. One of the most important qualities of being a successful manager is the ability to communicate with your employees. Nothing is worse than not being able to explain to your employees what it is you are looking for exactly. Often times, especially in the case of lower level managers and supervisors, you may need to communicate an idea that has been sent down through numerous people already and it is important that the message that is being sent does not get lost in translation. Employees will appreciate it if they can fully understand what their objectives are. Well-conceived, measureable employee objectives are a manager’s best friend and communication is the key to establishing those. Another important quality of a good manager is the ability to delegate to your employees. Every day, a manager receives a variety of tasks that he or she cannot just do on their own. They must assign certain tasks to certain employees. It is important to spread out the tasks in a manner...
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...What Makes a Good Project Manager? Introduction What makes a good project manager? When evaluating this question we can start by breaking the question down, and stripping some key words in it. In this case, the words project, and the word manage, by doing this we are able to start arriving at some assumptions. The Project Management Body of Knowledge defines a project as such: “A temporary endeavor undertaken to create a unique product, service, or result (Project Management Institute, 2008, p. 442). The word Manager most all of us can define this ourselves. It is someone in charge, a leader, a “shot caller”, descion maker, or thorn in our side. In answering the several question asked at the end of our reading assignment this week, we will be looking at what makes a good project manager, as well as problems they may face. In Answering Chapter Questions Characteristics listed in our text of a perspective list of a project manager consist of, “aggressiveness, confidence, poise, decisiveness, resolution, entrepreneurship, toughness, integrity, versatility, multidisciplinary, and quick thinking” (Meredith & Mantel, 2012). This list seems to be pretty extensive and no way could one person ever amount to all of these. Successful project managers will most defiantly have some of this if not most of these attributes. However, they can be a bit more simplified, and focused. Project Managers are great forecasters and projectors; they can operate ten steps ahead of the process...
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...Managers and what they go through Amber Pease South University Online Instructor: Antoinette Kohlman Managers and what they go through Being a Manager at Kroger entails a lot of work. A manager must be able to plan for the future effectively and be able to predict what would be the best decision for the store and the business to be both productive and run like it is supposed to. A manager must be able to set up resources that will help the company achieve the plans that will better the business as a whole. Even through the business part of being a manger, a manager must also step up and build positive relationships with all of the workers, make sure that the workers are aware of the plans to better the business and how they can help to obtain the goals of the business. When a manager makes plans for the future the manager must analyze the current situation of the company and develop goals to help the company strive to be better. After the goals are made up then the manager must evaluate and implement a plan to take action on the goals that will make the business better for the company. While the actions are taken place on the plans for a better business, then manager must then receive and monitor feedback from the course of action taken to see what should be done next. If the manager receives good feedback than the decisions made were obviously good ones, if the feedback was not good than a different course of action needs to be planned. If the feedback was both...
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...WOMEN ARE BETTER MANAGERS THAN MEN – AGREE OR DISAGREE? To determine if women are better managers than men, we will have to look at what qualities define a ‘good manager.’ While examining the qualities that make a good manager, we will have to be mindful that these qualities are ultimately decided by the perception of beholder. During this examination we will also have to look at gender and its impact relative to the qualities of a good manager, if any. Gender may or may not have an impact, but even then, one would have to decide how important each quality is in the scope of determining what makes a good manager as a first step. Each quality would then have to be weighed in relation to a male or female and what that means, if anything, to come to a conclusion on whether I would agree or disagree with the statement, “Women are better managers than men.” I believe that the first and most important quality of a good manager is the relationship that he or she builds and maintains with their staff. If a manager has a good relationship with their staff, then they will always have a solid foundation to build off of when performing job responsibilities such as pushing staff for optimal performance, delivering constructive criticism, motivating and invigorating staff, maintaining ethical and moral practices within the organization, developing staff skill set and providing career guidance, among others benefits. When led by an effective manager, all of these things combined can...
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...ASIGNMENT REPORT How to be a good manager Student Sunny 05/01/2013 I’ve known that good managers’ attributes that are useful are that they are always on top of what happens in the office. They make sure that the whole office runs efficiently by keeping an organized office. It is very important to be organized and to love what you do in order to make sure that the office is taken care of to the best of their ability. That is a reason why I’m interested in how to be a good manager. Firstly, a manager needs thirty skills to be successed: Communication, Listening skills, commitment for a truth, empathy, persuasion, leadership, focus, division of work, obstacle removal, heat absorption, uncertainty removal, project management, and administrative and Financial Skills. Communication, listening skills, and commitment for a truth are the most significant for a manager. Now, I would like to focus on communication first. There’s a lot of communication when you’re a manager. You have to communicate with each of your employees. You have to communicate “sideways” with your co-workers and customers. And you have to communicate upwards with your own manager or executive. You need some substance in the communication, of course — you need to have something worthy of being communicated. But substance isn’t enough — if you know what you’re doing and can’t properly communicate it to anyone else, then you’ll never be a good manager. Secondly is listening skills. This is a part of communication...
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...Qualities and Characteristics of a Good Manager Posted on October 19, 2011 by admin Do you work well with others? Are you a leader? If you have these qualities, you might make a good manager. However, you need just more than these two qualities to be a good manager. There are a number of factors that play into whether or not you would make a good manager. The good news is that you don’t have to rely solely on natural, inborn traits. It is possible to develop the qualities good managers possess. You can complete a management program to learn some of the necessary characteristics, and you can also develop many desirable qualities on your own. As you prepare for a job in management, keep in mind these 25 qualities and characteristics of a good manager: Personal Characteristics There are items that can help you improve yourself, and enhance your interactions with others. Desirable personal characteristics make a manager someone that others can look up to, and feel comfortable following: Self-Motivation: An effective manager can’t motivate others if he or she can’t self-motivate. Self-motivation, the ability to get yourself going, and take charge of what’s next for you, is a vital personal characteristic for a manager. You have to keep yourself going — and motivate those who work with you. Integrity: People trust a good manager because they know he or she has personal integrity. Workers need to know that you will fight for them, do what you say, and follow the rules. Dependability/Reliability:...
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...Operations Management Paper An operations manager is someone who watches over the day to day process of a business and has a certain role in that business. In this paper I will define what the role of an operations manager would be in a company. I also want to talk about how the use of a project manager is useful in a business. I will also state some jobs that an OM should be doing in order to be successful. I also want to talk about how and what a manager is. They are first and foremost a leader. We will explore what a leader is and how they are good at their job and the tools that they need in order to be successful at their job. When we look at a business what do we see? We see roles that are clearly defined. So let’s look at job where we see those roles and how an OM would be someone who can manage these people. What is the main purpose of an operations manager? They are someone who enforces and upholds the management process and that consists of planning, organizing, staffing, leading, and controlling. (Heizer and Render. Pg 7). We will talk about this in further detail and I will explain how I do this in a company. The job of a manager is not just his duties and his roles within the company but it is his responsibility to be a good leader and there is a lot more to it than just giving orders and good leader is someone who inspires others to follow. What is a manager’s responsibility? Well they need to be able to accomplish certain tasks through their...
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....0 INTRODUCTION Success of organization is depends on its effective management system. Every organization will use different method of management systems to apply in organization. Every organization must hired flexible and high credibility person to serve as a managers. This is because, managers is a person who will influence organization productivities especially workers. They will look their managers as their role model in work, as a friend and etc. So, we had interviewed for a manager to know more of his job and which skills he used in organization. Mister Jaunis Bin Kamin is a construction manager for the Sabah team project under Jabatan Kerja Raya Malaysia(JKR). JKR is important department for Malaysia development. His is 42 year old and come from Ranau Sabah. He already married and his missions in life is ‘to improve knowledge every single of time, to achieve target must put effort’. In 1981-1983,he was studying in Sekolah Menengah Kebangsaan Mat Saleh Ranau from form 1 until form 3. He has continued his study for form 4 until form 5 in Sekolah Menengah Kebangsaan Sains Bukit Padang. In 1989,he has taking Diploma’s in Architect at Universiti Teknologi Malaysia, Johor. he also has continued his studied in Degree’s in Architect also at same university in1997-2000. In 1989-1999,he has work as Designer at Supervision Site Office in architect firm at Kota Kinabalu. After that ,in 1999 he started worked for JKR head office in Kuala Lumpur. Then, he worked as...
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...Areas of Business sc MGT/521 December 7, 2013 rl Managing within the Functional Areas of Business Managers role in business today is as important in the fast paced business world as ever. Managing within functional areas of business, leadership, Human Resource management, law, and management has evolved significantly in recent years. With managers working in all levels of organizations, it is important to know who those managers are and what they are doing. With innovations such as the Internet and an environment of globalization, the roles of managers have grown exponentially. According to Robbins and Coulter (2012), "the dominant view in management theory and society in general is that managers are directly responsible for an organization’s success or failure" (Robbins & Coulter, 2012). Good managers can make the difference between harmony and chaos. Good bosses inspire and can make an impression on an individual that can last a lifetime making that individual a success in any organization. Conversely, a bad manager can make an impression on that same individual that can nurture a lifetime of bad work ethics. Managers are an important aspect of any organization as they are responsible for everything from planning, leading, implementing and controlling the aspects of everyday business practices. Without this managers, business would not work effectively. Managers ensure efficient and effective practices are in place in order for an organization to thrive. They are...
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...chose to interview was my Mary Kay Director, Tara Jines. She is a very important part of Mary Kay and is in a director position for a reason. She is good at what she does. When I asked her these questions, Tara was more than happy to answer them honestly and whole heartedly. Tara was honored that I would pick her to interview for this class. When asked if it was a great compliment if someone called her a good manager or a good leader she lit up. Tara’s response was that it is a great compliment, plus an even better honor to be called a good manager or a good leader. The reason being is that you are doing your position the way that it needs to be. You are being a good manager or leader in the eyes of the employee. Tara also mentioned that stepping up to help someone else out, is what also makes you a good manager or leader. She believes that yes, you can do both. In Tara’s line of business, Mary Kay Director, she has a manager above her. With that in mind, her manager, is a great manager for Tara, but also is a leader for Tara and her team. So, she does believe that someone can be both a good manager and a good leader. As a leader, Tara interacts with them as they are no different than her. Tara does the phone calls, text messages, and also does the email. She does what is convenient for the followers or team members. She knows what it is like to be a Mary Kay Consultant. Tara, herself before becoming a leader/Director, has to start off as a consultant. Everyone starts off as a...
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...Management and Leadership Paper Kayla Burton April 28th, 2014 MTG/230 Dana Parsons “It’s not just the creation of results that makes good leadership. Good leaders are able to deliberately create challenging results by enlisting the help of others” (SIYLI). We deal with the concept of leadership in our ever day lives whether it comes to our families, jobs, school, even social groups. We also have all dealt with a leader that shouldn’t have been put in charge and that’s why it’s important to acknowledge what it takes to be a good leader. Leadership is a complicated and all-encompassing task. There are several qualities that are the backbone of being a successful leader. Honesty When you are in a leadership position people are looking to you for example. The example you set is the one they will follow and that is why it’s important to make honest and ethical behavior a value in your business. Communication Leaders will have to delegate specific tasks, let people know of goals, keep their employees accountable and so communication is a must just like it is in any successful relationship. Communicating to your employees the when, what, why and how of tasks is going to minimize guessing and mistakes and allow your employees to feel secure in their decisions. Sense of Humor Not every day in business is going to be the best and most successful day and when the time comes that you lose a big deal or funds are tight it’s important to keep those stresses to yourself and...
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...The Manager as a Person Calvin H Cole III BUS 201 Dr. Amanyraoufpoor November 23, 2009 The Manager as a Person Why does the same retail store as another, within the same market area as another, do so much better than the first? The company is the same, the merchandise is the same, customers are the same, and prices are the same. The only thing different are the people who work in the two stores and the people who manage the two stores. Employees are the same almost anywhere you go. Some are hard workers, some are lazy, some are always on time, some are always late, some want to be at work, and others never want to be at work. What makes the difference between the two stores are the managers and their ways of managing. What makes manager’s different are their values, attitudes, emotions, and culture: The manager as a person. There are many things that make us become the person we become in life. These things include family, friends, special moments, tragic events, and just plain old every day life. All of these things help us decide who we are and what we become. Within each of us are values. Values are the ideas we have and that helps us to believe what is good, right, desirable, and beautiful as a society (Jones & George, 2007a, p. 60). These same values are what makes managers decide to manage the way they do, and make the decisions they make everyday to run a business. Their values are what makes them behave the way they do and the basis...
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...First Break All the Rules: Review Managers have nothing in common. They come from different races. They are of different age groups, and they employ vastly different styles. The only one thing that seems to be common in them is that, they tend to defy, challenge and if possible break the rules that govern our conventional wisdom. The author doesn’t recommend one to change their style of leadership, with the one recommended in this book, because the book encourages managers to challenge the standardized layout of rules. Great managers know that there is a certain boundary to how much a person can be molded. And they don’t try and push/thrust the change they desire into the recipient. They try to make people better at what they are already good at. A manager needs to be able to be good at selecting a person, setting up prospect, encouraging the person and the overall development of the employee. As a manager some people may fail as a good leader and vice versa. Good managers are those who are also exceptional leaders. The book is a result of two mammoth surveys that was conducted over a period of 25 years, by surveying close to 1 million people. The surveys gave way to some valuable insights which are as follows: * Talented people need great managers * The relationship that an employee shares with his immediate supervisor will determine the employee’s tenure and how productive the employee is going to be. Conventional wisdom is easier to follow, since it works on the...
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...MGT 100 PRINCIPLES OF MANAGEMENT Mohamet Ndiaye: Hello, my name is Mohamet Ndiaye. I am one of your employees and I am here to interview you for a paper that I have to write for my management class .What is your name and position in this company? Manager: My name is Kathy Goatskin and I am the laboratory administrator. Me: How long have you been a manager? Kathy: I have been a manager for about fifteen years Me: Tell me about your managerial experience and what type of business do you work for. Kathy: I have worked for Mayo in Minnesota as a manager for three years and then I received this job offer in 2005 to be a Laboratory manager for Elmhurst Memorial Hospital. I have been doing this job for five years with this company. Elmhurst is a community hospital and has three hundreds beds. The hospital has two thousands employees. Me: We have learned the functions of the managers in theory. Is it what managers do in real life? And what is your role within this organization? Kathy: Sincerely I do a lot and various things. I control everything that the employees do and make sure that things are going the way they are supposed to. I motivate the employees by involving them in the decisions making. I inform the employees so that they feel concerned and involved. I communicate with the employees and I listen to them. I tell my employees all the information necessary so that they can have their jobs done in the best possible way. Me: I see that you have a lot to do. ...
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...WHAT IS MANAGEMENT? Management is a universal phenomenon. It is a very popular and widely used term. All organizations - business, political, cultural or social are involved in management because it is the management which helps and directs the various efforts towards a definite purpose. According to Harold Koontz, “Management is an art of getting things done through and with the people in formally organized groups. It is an art of creating an environment in which people can perform and individuals and can co-operate towards attainment of group goals”. According to F.W. Taylor, “Management is an art of knowing what to do, when to do and see that it is done in the best and cheapest way”.Management is a purposive activity. It is something that directs group efforts towards the attainment of certain pre - determined goals. It is the process of working with and through others to effectively achieve the goals of the organization, by efficiently using limited resources in the changing world. Of course, these goals may vary from one enterprise to another. E.g.: For one enterprise it may be launching of new products by conducting market surveys and for other it may be profit maximization by minimizing cost. | Management involves creating an internal environment: - It is the management which puts into use the various factors of production. Therefore, it is the responsibility of management to create such conditions which are conducive to maximum efforts so that people are able to perform...
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