...Understanding Organisations and the role of HR CIPD Level 3 Certificate in Human Resources Practice Rufaro Masawi Briefing Note: an Introduction to Priory Farmfield CIPD Number 45163345 2193 Words Priory Farmfield is a part of the Priory Group of services. Farmfield specialises in providing a forensic mental health service on behalf of third parties such as the NHS, Local Authorities and Prisons. The NHS is one of Farmfield's main commissioners they fund the patients stay at Farmfield. The goals of the service are to provide an exceptional service in order for them to attract more customers which will result in the company gaining a profit. External factors that can impact the business activities of the organisation are legal, political, economic and environmental. The main legal aspects that affect Farmfield are regulating bodies. Farmfield is regulated by the Care Quality Commission (CQC) who monitor, inspect and regulate all health and social care services in England. The CQC conducts inspections of all health providers in England and they publish their findings online. Commissioners such as the NHS are able to read these reports when making decisions about referring their patients to Farmfield. An unfavourable review can be detrimental to current and future business. If the hospital is found to not be operating according to the set standard by the CQC they can be shut down immediately...
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...Question 1 In your own words, provide a definition of ‘Human Resource Management” and the benefits it provides for both organisations and employees The definition Human Resource Management (HRM) is the management function of an organisation where its goal is to maximise their Employees production in service with the organisations strategic objective to achieve a goal or mission. This plays a vital role in the organisations effectiveness and survival. The benefit of HRM is that it aligns HRM functions and business strategies of the organisation in order to reach their mission and goals. It gives clear instructions and purpose for employees to perform their tasks in accordance with the organisations strategy; therefore not wasting the organisations resources, time and money. The benefits of HRM for Employees are that it is not only to maximise their effectiveness but is also there to improve the employees work life. HRM promotes employee satisfaction & personal development and ensure that the Employee has a safe working environment. It also contributes to the personal needs and wants of employees. Question 2 In your own words, describe the various roles of the ‘Human Resources Practitioner’. The various activities that a Human Resource Practitioner performs are the management of Employee performance management; recruit, select & induction; workforce planning; OH&S and Risk management; remuneration; separation and termination; and industrial relations. ...
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...this report I will demonstrate my understanding on what is required to be an effective Human resources practitioner. I will look at the HR Professional Map explaining the core professional areas, professional areas, the bands and behaviours. I will look at one professional area that is relevant to my HR role and identify areas for development. I will also identify how a HR Practitioner should ensure the service they provide is of a timely and effective manner. I will outline customer needs, effective communication and effective service delivery. Activity one Summarise the Human Resources Professional Map The HR Map can be found on the CIPD website. It is an on-line self-assessment tool created for HR professionals. It creates a flexible framework for career progression and is a convenient way to assess strengths and weakness. The map shows how HR is linked to sustainable organisational performance. Covering 10 professional areas and 8 behaviours, set out in 4 bands of competence, the Map covers every level of the HR profession, from Band 1 at the start of an HR career through to Band 4 for the most senior leaders. 2 Core Professional areas The two core professional are relent o any HR professional regardless of their position within an organisation. * Insights, Strategy & Solutions This area defines that the HR person needs to have an understanding of the business activities, strategies and goals. They...
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...Introduction Organisation development is not only about maximising profit but is also about implementing change and keeping employee motivated towards set standards. Over the period things are changing quick in paced moving business environment, the role of HR manager to recruit staff effectively and provide them sufficient training to face challenge of change in organisation. Organisation Development The goal of organisation development is to increase performance of organisation and enhance life of their employees. In simple word organisation development is a physician to a human body that diagnose important priorities within organisation and suggest and guide management through necessary change. To understand the definition one has to understand each word and its meaning, “organisation” means people and resources within organisation and “development” means necessary changes and growth, to summarise it “planned and system wide effort by top management to increase overall performance through necessary change”. "Organization development is a system-wide application of behavioural science knowledge to the planned development and reinforcement of organizational strategies, structures, and processes for improving an organization's effectiveness." (Cummings & Worley, 1997) "Organizational development is a long-term effort led and supported by top management, to improve an organization's visioning, empowerment, learning, and problem-solving processes, through an...
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...learning and development, and succession planning. Talent Management is defined differently by a number of individuals, some regard talent management as the proven practice of using interconnected human resource processes to provide a simple fundamental benefit for any organization[Taleo n.d.], simplistically it is ensuring that capability matches organisational commitments. It should be noted that talent management should be an integrated process. This integration would ensure that an organization has a continuous supply of highly productive individuals doing the right job, at the right time and towards a common purpose. The goal of the talent management process is to increase the overall workforce productivity through improved attraction, retention, and utilization of talent. The talent management strategy is superior not just because it focuses on productivity, but also because it is forward looking and proactive, which means that the organization is continuously seeking out talent and opportunities to better utilize that talent [Rice, A (2010)] to meet growing consumer demands. Many organisations place talent management as one of their key priorities primarily because they recognise that an effective talent management and developmental strategy can aid significantly in gaining a considerable competitive advantage. City lodge’s talent management strategy...
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...Functional Areas of Human Resource Management (HRM) HRM has five functional areas that include: Staffing, Human Resource Development (HRD), Compensation and Benefits, Safety and Health, and Employee and Labor Relations. Staffing Achieving organizational objectives requires having the proper number of employees with the appropriate skills. Staffing accomplishes this objective through four tasks. The first task is job analysis, which examines specific job functions in determining the skills, duties and knowledge required for each position. The second task is ensuring that the required numbers of employees, with the appropriate skills, are available when needed organizations engage in Human Resource Planning (HRP). The third task is recruitment, which is the process of attracting enough skilled people to apply for jobs in the organization. Fourth, the last step in the staffing process, is selection. This involves choosing the best suited individuals to fill the open positions in the firm. Human Resource Development (HRD) Six functions, including training, development, career planning, career development, organization development and performance appraisal, make up Human Resource Development (HRD). * Training: is a process designed to provide employees with the knowledge and skills needed for their present job. Focusing on long-term learning needs is development. The ongoing process of career planning sets career goals for employees and identifies the means to achieve them. Career...
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...Change agenda THE CHANGING HR FUNCTION THE KEY QUESTIONS Introduction The HR function and its evolution have been identified as key areas within the CIPD’s research programme. Despite a wealth of information that exists on the HR function, its role and its structure, and a vast amount of literature on the link between people management practices and organisational performance, there is little definitive evidence, either from the CIPD or from academic researchers, which gives a clear indication of the impact of HR structure and staffing on organisational outcome or performance. In particular, as many organisations embrace and implement the so-called Ulrich model, questions on the extent to which it meets their particular needs and what difference it has made to HR performance, stakeholder satisfaction and HR staff aspirations, have not been answered. This Change Agenda is based on the scoping stage of a larger piece of work, and it examines what we know about the impact of new structures and roles on the HR function, on the implications for skills and development of HR staff, and on the relationships with line managers. We will also look at how HR has measured its performance against this background. The result of this exercise will be to throw up a number of unanswered questions that will form the basis for the next phases of research. Phase one For this segment of the project we have undertaken two main pieces of work: we have explored the literature around the...
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...Understanding organisations and the role of human resources Unit 3HRC Workbook Cullen Scholefield Maxwelton House 41 Boltro Road Telephone: 0800 0185 052 Fax: 01444 459 221 Haywards Heath West Sussex Website: www.csgconsult.com Cullen Scholefield Limited a company registered in England No: 3298304 RH16 1BJ United Kingdom eMail: develop@csgconsult.com Contents Introduction 4 New qualifications 4 Overview of 3HRC Understanding organisations and the role of HR 6 Section one - Organisation context, purpose, aims and objectives 7 Section two - Different types of organisation 13 Section three - Understand how HR activities support an organisation 20 3HRC © Cullen Scholefield Page 2 of 27 This page is intentionally blank 3HRC © Cullen Scholefield Page 3 of 27 Introduction New Qualifications The Chartered Institute of Personnel and Development (CIPD) has introduced new qualifications in 2010 to reflect the knowledge and skills specified in the CIPD HR Profession Map and revised membership criteria The changes offer greater flexibility to you and providers, introduce a whole new suite of Intermediate level qualifications, and will meet the requirements of the new Qualifications and Credit Framework (QCF). What is the QCF? The QCF is a new way of recognising achievement through the award of credit for units and qualifications. At present, it is hard to understand all the different types of qualification...
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...consumers and prove themselves to be the superior company. With most of the products and services being similar among competing companies, it can be a tough task for one company to differentiate themselves and become more successful than their peers. One of the most prominent ways that companies differentiate themselves is by the use of strategic human resources management. HRM plays an essential role in developing a company's strategy as well as handling the employeecentered activities of an organization. Progressive HR Departments are strategic in nature. In order for an organization to be strategic in their approach to Human Resources, the HR department must be closely aligned with the goals and objectives of its organization. Traditionally, companies used HR as a clerical entry level position that focused on items such as staffing and payroll among other things. Strategic Human Resource Management involves aligning initiatives involving how people...
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...Unit 1 – 3HRC A list of what the organisation produces or the services that it offers to its Customers: Intamarque Ltd is an award winning British distributor of health, beauty, household, and medicinal products. We offer a wide range of products to our Customers and they benefit from the best promotional prices. We work with some of the UK’s top Manufacturers to bring our customers leading brand names such as; * Oral B, * Pampers * Listerine * Elvive * Lynx * Dove * Nivea Not only do we give our Customers the opportunity of such great offers and deals we offer a complete package. Each Customer is assigned to a highly skilled Sales Representative and Sales Support Representative that is on hand to deal with any problems they may have, also we have a Logistics team that will deal with the order to ensure it is safely delivered to our Customers preferred destination, safely and at a low cost. Other services that we offer to all of our customers: * Field Sales Force – A team of 6 Sales Representatives with over 100 years combined experience & Knowledge that will go to Customers and discuss their needs. * Customer Services throughout and after the order process – A team of 5 Sales Support to deal with any queries that customers may have. * Warehouse & Logistics – We have a fully integrated 80,000sq FT Warehouse stocked with over 10,000 lines to enable quick dispatch straight to our Customers. * EDI Invoicing – Our Customers...
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...PA R T 1 The role of human resource management Part contents 1 Introduction to human resource management 2 Human resource planning and resourcing 3 Work and job design 1 41 74 Chapter 1 Introduction to human resource management LEARNING OUTCOMES After studying this chapter, you should be able to: identify the historical developments and their impact on HRM outline the development and functions of HRM understand the differences between HRM and personnel management evaluate ‘hard’ and ‘soft’ approaches to HRM understand how diversity is an issue in HR practice consider the HRM as an international issue. The opening vignette gives a somewhat pessimistic view of the role of people in the workplace. Often it is the job of the human resource manager to develop policies and practices that serve the organisation, but she or he also needs to think about the people. If the people are nurtured then the organisation can develop. As can be seen below, this was not the case with Enron. Enron: something’s got to give Human beings are not governed purely by their own self-interest, so our management and HR systems should not assume they are. For more than a year, Andrew Fastow – the erstwhile chief financial officer of Enron and the key architect of the off-balance-sheet entities that caused Enron’s sudden death – ran rings around the prosecutors investigating the collapse of the energy giant. 3 4 CHAPTER 1 INTRODUCTION TO HUMAN RESOURCE MANAGEMENT Suddenly, he...
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...PA R T 1 The role of human resource management Part contents 1 Introduction to human resource management 1 2 Human resource planning and resourcing 41 3 Work and job design 74 Chapter 1 Introduction to human resource management LEARNING OUTCOMES After studying this chapter, you should be able to: identify the historical developments and their impact on HRM outline the development and functions of HRM understand the differences between HRM and personnel management evaluate ‘hard’ and ‘soft’ approaches to HRM understand how diversity is an issue in HR practice consider the HRM as an international issue. The opening vignette gives a somewhat pessimistic view of the role of people in the workplace. Often it is the job of the human resource manager to develop policies and practices that serve the organisation, but she or he also needs to think about the people. If the people are nurtured then the organisation can develop. As can be seen below, this was not the case with Enron. Enron: something’s got to give Human beings are not governed purely by their own self-interest, so our management and HR systems should not assume they are. For more than a year, Andrew Fastow – the erstwhile chief financial officer of Enron and the key architect of the off-balance-sheet entities that caused Enron’s sudden death – ran rings around the prosecutors investigating the collapse of the energy giant. 3 4 CHAPTER 1 INTRODUCTION TO HUMAN RESOURCE...
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...MANAGEMENT IN PUBLIC ORGANISATIONS IN NIGERIA By Prof. Fab Obeta Onah Professor of Public Administration and Local Government University of Nigeria Introduction The increasing importance of people as the primary sustainable source of competitive advantage makes it even more important that dedicated resources and thinking time are applied to the strategies through which people are developed and managed. - CIPD, 2001 I remain honoured, and humbled by this opportunity given to me to share my experiences with distinguished personalities here present. I thank God for making this lecture possible and even thank Him more for making it possible for all of us to be present here today. Issues in human resource management concern all of us if we remember that at one time or the other we are challenged to take a second look at the responses, attitudes, interests, competencies, etc of people associated with us. Sometimes, we are also required to be in control of other people whose behaviour is always intangible, unpredictable and subjective. The world in which human resource managers exist and in which they interact, is continually changing, generating new issues and conundrums to consider. While in most cases, managers have a fair degree of choice about how to deal with new ideas and new sets of circumstances, the choices themselves are often difficult. Attempt is made in this lecture to clearly define and contextualize Human Resource (HR) Management in complex organisations. Some measure of...
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...International Human Resource Management product: 4273 | course code: c252|c352 International Human Resource Management Centre for Financial and Management Studies, SOAS, University of London First Edition 2008, 2010 All rights reserved. No part of this course material may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, including photocopying and recording, or in information storage or retrieval systems, without written permission from the Centre for Financial & Management Studies, SOAS, University of London. International Human Resource Management Course Introduction and Overview Contents 1 Course Objectives 3 2 The Authors 4 3 Course Structure 4 4 Learning Objectives 5 5 Study Materials and Resources 6 6 Teaching and Learning Strategy 6 7 Assessment 7 International Human Resource Management 2 University of London Course Introduction and Overview Centre for Financial and Management Studies 3 1 Course Objectives This course aims to introduce you to the study and practice of International Human Resource Management (IHRM). To benefit from this, you need, of course, to have a basic understanding of Human Resource Management (HRM) itself. HRM has developed from personnel management, but instead of concentrating primarily on the hiring and firing of staff, it is the strategic and coherent approach to the overall management of an organisation’s most valued assets – the people working there who contribute...
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...International Journal of Humanities and Social Science Vol. 3 No. 8 [Special Issue – April 2013] Implications of Retrenchment on Human Resource Personnel and its Functions: A Case of Mines in Masvingo Province Maunganidze F Faculty of Social Sciences Great Zimbabwe University Zimbabwe Mupezeni L Pfebeni G Faculty of Applied Social Sciences Zimbabwe Open Univesity Zimbabwe Abstract The study focused on the implications on human resource personnel of conducting and driving the retrenchment exercise. The research study was prompted by the economic and social decline which Zimbabwe was subjected to for the past couple of years. This scenario necessitated the need for many organisations, including mines to engage in some retrenchment exercises. Previous studies have largely focused on how the retrenched would be affected before, during and after the retrenchment exercise. It has been a norm for organisations to try to cushion their departing organisational members from possible financial, social and psychological effects of the retrenchment exercise through some workshops such as stress management and entrepreneurship. The retrenched were viewed as the only victims of the retrenchment exercise. This study however took a different approach by considering the effects of the retrenchment exercise on the drivers of the program, the human resource personnel, taking into consideration the fact that some bonds would have been existing among employees, especially having in mind the collective...
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