freight forwarder must be good, fluent and know how to build good trust, confidence, and relationship with her customer. They must maintain communication, control and manage through all the stages of the shipping in negotiating handling cost, transportation as well as contract. For example a customer that is relocating and want to ship all his property, I must be able to negotiate with the customer professionally with handling cost and other charged fee. During the shipping I must establish communication
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usually great communicators. Being able to communicate successfully when your vendors and employees is key. This can be done several different ways. By calling or sending out thank you notes to your clients will strengthen the relationship with your customers. Always take the time to greet everyone in your business. Being a really good listener is also a key. Listening to what your clients and employees are saying makes it easier to know what products and services that they are really looking for. It
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Structure and Organizational Design 5 Incentive Structure 6 Hiring Practices 7 Recommendations 7 Job Structure and Organizational Design 7 Incentive Structure 9 Hiring Practices 9 Strategy and Implementation 10 Conclusion 11 Appendix 12 1. Customer Survey 12 When Your Drain Won’t Go, Call DrainFlow 12 2. Original Survey 13 3. Sample Interview Questions for Interview Consistency 13 4. Financial Analysis 14 5. Current Process Map 15 6. Future Process Map 16 7. Current Org Structure 16
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Page | * Company name * Logo and/or tag line * Names of principals [Team Members] * Date | | Executive Summary | * Purpose of Business * Identify business opportunity * Market size and growth potential * Customer needs * Failing of competitors (if any) * Competitive Positioning * Summary of funding needed | What are the fundamentals of your business and why should anyone pay attention?Must grab the reader’s attention and include everything
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BIRCHBOX Case Analysis BIRCHBOX Case Analysis Section One: The Ecosystem 1. What entities (market and non-market) are important for understanding Birchbox’s ecosystem? There are many important entities in the Birchbox ecosystem. Those directly involved with Birchbox include the following: Suppliers * Packaging companies | * Cosmetic and skincare companies (and testing facilities) | Birchbox Employees * Founders * Packaging designers * Creators of initial
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Difficult customers come in a wide variety. There are those whose personality rubs you the wrong way. They may not be difficult for others, but they are for you. And then there are those who are difficult for everyone: picky people, know-it-alls, egocentrics, fault-finders, constant complainers, etc. Difficult customers deserve to be respected; however, they too must provide respect in return to the companies and /or individuals they are working with. Behavior of difficult customers can have a
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because over time you will be asked to make a decision this is supported because it is a fashion business so customers will ask how it looks and ask for your opinion. They would be looking for someone who is a quick thinker and be able to make good decisions. The reason for this is because over time you will be asked to make a decision this is supported because it is a fashion business so customers will ask how it looks and ask for your opinion. Must also have good time management when working to do
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position in the customers‟ mind that whenever they heard the name of Bata, a footwear with high quality comes into their mind. Bata has been serving its customers with wide assortments of products for about five decades and doing it successfully. It is very difficult to identify the customers‟ class of Bata Shoe Company. Bata touches almost every social class possible. Bata meets the footwear demands of the higher class and lower class simultaneously. However to stay closer to the customers, Bata shoe
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The vintage clothes’ values are getting high. The first time I went to Circa 77, I knew what I wanted to do. Janie was talking to the customers when I went to the boutique store. In addition, she helped the customer to find the products. After the customer bought the items that they love, they were very happy. I thought that I could feel the happiness from the customer. Everything about vintage attracts me. I am very interested in Janie’s job, and I hope I can have my own vintage boutique store in the
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personal and communication skills when it comes to working on the public view in the shop and serving customers; Costa coffee except a high level of interpersonal skills and a high level of spoken English when communicating with other members of staff and the general public this is needed because the public differ from person to person and having strong interaction skills help the staff and customers to work alongside one an another very well. Employability skills that Costa Coffee require are experience
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