...2010 International Conference on Science and Social Research (CSSR 2010), December 5 - 7, 2010, Kuala Lumpur, Malaysia 2010 CSSR 2010 Final Submission Learning from Kmart’s Mistakes: New Improvements on Mydin Hypermarket’s Business Strategies Normah Binti Omar, Zuraidah Mohd Sanusi, Norilmiah Abdul Aziz and Nor Ashikin Ismail Accounting Research Institute & Faculty of Accountancy, Universiti Teknologi MARA, Malaysia Abstract— In Malaysia, the hypermarket business is an extremely competitive venture. Beside the high amount of capital that one needs to invest in, the business also exposes new players to global and well– structured competitors such as Giant, Carrefour and Tesco, to name a few. The current paper explores and describes the experiences of one Malaysian player, the Mydin Hypermarket in its quest to champion the local consumer market. A 2003 publication of a US bestseller entitled KMart’s Ten Deadly Sins had a tremendous impact on the business strategy and future direction of the Mydin business in this country. Originally built in the 1990s to emulate the then highly successful K-Mart Superstore in the United States, the Mydin Business had to immediately change its business strategic direction. Premised on interviews, site visits, observation and document analysis, this article provides a qualitative narration and a discussion on the various counter strategies undertaken by the management of Mydin Hypermarket in order to avoid having to...
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...2010 International Conference on Science and Social Research (CSSR 2010), December 5 - 7, 2010, Kuala Lumpur, Malaysia 2010 CSSR 2010 Final Submission Learning from Kmart’s Mistakes: New Improvements on Mydin Hypermarket’s Business Strategies Normah Binti Omar, Zuraidah Mohd Sanusi, Norilmiah Abdul Aziz and Nor Ashikin Ismail Accounting Research Institute & Faculty of Accountancy, Universiti Teknologi MARA, Malaysia Abstract— In Malaysia, the hypermarket business is an extremely competitive venture. Beside the high amount of capital that one needs to invest in, the business also exposes new players to global and well– structured competitors such as Giant, Carrefour and Tesco, to name a few. The current paper explores and describes the experiences of one Malaysian player, the Mydin Hypermarket in its quest to champion the local consumer market. A 2003 publication of a US bestseller entitled KMart’s Ten Deadly Sins had a tremendous impact on the business strategy and future direction of the Mydin business in this country. Originally built in the 1990s to emulate the then highly successful K-Mart Superstore in the United States, the Mydin Business had to immediately change its business strategic direction. Premised on interviews, site visits, observation and document analysis, this article provides a qualitative narration and a discussion on the various counter strategies undertaken by the management of Mydin Hypermarket in order to avoid having to face the same fate as...
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...project charter is a very important deliverable at initialization of the project, it can be defined basically as a document which officially starts or authorizes a project. It acts as a reference for the future. Any charter should roughly define the business case, scope, objectives, stakeholders and risk and responsibilities. With project management practices getting more organized and more defined, the importance of the project is now well known but, there seem to be some disputes over the structure of a project charter, when it should be created and who should be creating the project charter. This paper aims at finding these answers with the help of information available. Various proposals given by different experts are considered and each proposal is analyzed to determine what would a perfect project charter look like and when it should be created and by whom. This research paper is concerned with defining an ideal structure for a project charter. FINDINGS What is a project charter? The Project Charter is a document used for authorizing a project or a project phase. The project charter is usually formed in the initial phase of a project. A project charter can prove to be very powerful if it is used properly. A Project charter lists down all...
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...Understanding Machiavellianism and Narcissism Roshan Priyadarshi (B14103) Vishwajeet Goel (B14121) Madhur Maheshwari Tanveer Ali (B14118) Ankur Gupta Section B Abstract This paper tries to explore the concept of Narcissism and Machiavellianism and the effect of these on a person’s personality as a whole. Narcissism, personality trait of egoism, conceit, or simple selfishness and Machiavellianism, employment of cunning and duplicity in statecraft or in general conduct, if in excess seem to have a negative effect on a person’s behaviour. The characteristics of the person indulging in these traits are analysed through this research and also the effects of their presence in excess to . Machiavellianism and narcissism can be called to be some of the most important and governing constituents of one’s personality and thus governs the behaviour of people at their workplace or in their decision making to a great extent. Consequences of very high or very low Machiavellianism and narcissism can be grave and therefore effects of both these conditions are evaluated. Also methodologies to determine the level of Narcissism and Machiavellianism in an individual are discussed through this paper. Hopefully this research will provide insights to the positive and negative effects of Narcissism and Machiavellianism and assist the reader in avoiding or minimising the negative effects of these. Narcissism The term was coined by Freud after Narcissus who in Greek myth was a pathologically...
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...Postgraduate ProgramSubject Outline Faculty of Business and Management http://my.uowdubai.ac.ae Subject Code: MGMT949 Subject Name: Management (6cp) Year: 2013 Section: 1 Performance Session: Spring No of Credit Points:6 Pre-requisite(s): NA Co-requisite(s): NA LECTURE INFORMATION Day: Time: Monday 18.00 – 21.00 Location: Block TBA Room TBA Lecturer’s Name: Building & Office No: E-mail Address: Consultation Days and Times: Subject Coordinator: DR. PAYYAZHI JAYASHREE Block 16 Office 21-4 payyazhijayashree@uowdubai.ac.ae SUNDAY : 3 TO 6PM , TUESDAY : 3 TO 6PM DR. PAYYAZHI JAYASHREE 1 SUBJECT DESCRIPTION This subject addresses performance management, which is defined as an ongoing communication process that involves both the performance manager and employee. Key aspects of this process are examined. Topics include: identifying and describing essential job functions and relating them to the mission and goals of the organization; developing performance standards; giving and receiving feedback about performance; writing and communicating constructive performance evaluations, and planning education and development activities to maintain and improve employee work performance. 2 LEARNING OUTCOMES On successful completion of this subject students will be able to : 1. Describe the key concepts and techniques of performance management. 2. Explain the development of performance management as an area of growing importance for managers and employees. 3. Critically...
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...“Everyman” Research Paper COURSE # and TITLE: _ENGL 102: Literature and Composition_ SEMESTER OF ENROLLMENT: _Fall D04-2010_ NAME: _Nathalia Santos_ WRITING STYLE USED: _APA_ Thesis: The English morality play “Everyman” uses allegorical characters to represent what Everyman holds onto and values during his life. Everyman has neglected his spiritual life, but as the play develops Everyman repents of his sins on time. Summoned by Death, Everyman realizes that he is not ready and does not want to die alone. Thereafter, Everyman seeks to find a companion to go with him on the journey to give account of his life to God but to no avail, Everyman soon realizes that all of those who accompanied him on earth soon abandon him. Outline: i. Introduction ii. Summary of Allegorical Characters iii. Author’s Perception of Death iv. Conclusion i. Introduction “Everyman” is an English morality play and the author is unknown. This play first appeared in England in the 16th century. It is known to be early medieval play connected with church drama. The morality play “Everyman” is about a man who is content with his life when Death summons and tells him about his end. The author used symbolic names for characters to emphasize the moral of the play. “The characters in an allegory often have no individual personality, but are embodiments of moral qualities and other abstractions” (Allegory, 2010) ii. Summary of Allegorical Characters The anonymous author of the...
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...Strategy Implementation: An Alternative Choice of 8S’S STRATEGY IMPLEMENTATION: AN ALTERNATIVE CHOICE OF 8S’S Omar Khalid Bhatti Research Scholar International Islamic University, Malaysia “Execution, not strategy, offers an exclusive competitive advantage.” (Lippitt, 2007) INTRODUCTION Strategic implementation is an elemental step in revolving a company's vision and objectives into reality. To implement strategies successfully is critical for not only public but also for private organizations. Without proper implementation, even the most superior and fine strategy would not make the grade as established. In last few decades, a number of articles have been published to understand the significance of strategy implementation. Presenting not only models for better execution of strategies, as well highlighting factors that affect effective strategy implementation. As Aaltonen and Ikävalko (2002) and Zagotta and Robinson (2002) advocate that real value of strategy can only be recognized and accepted through execution. Hrebiniak (2006) also supports the opinion that without effective implementation of strategies no business strategy can succeed. According to Kaplan and Norton (2008) managers have always found it difficult to balance their near-term operational concerns with long-term strategic precedence. They further maintain that such pressure comes with the job and is an intrinsic tension that managers cannot avoid, yet must be addressed on a continuous...
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...Hinjawadi, Pune, Maharashtra, India E-mail: getkdas@gmail.com Jitesh Parmar Shrimad Rajchandra Institute of Management & Computer Application Gopal Vidyanagar, Bardoli Mahuva Road, Dist. Surat, Gujarat, India E-mail: jiteshsp@gmail.com Vijay Kumar Sadanand Bhoj Reddy Engineering College for Women Hyderabad Vinay Nagar Saidabad, Hyderabad - 500059 Andhra Pradesh, India E-mail: nenuvijay@gmail.com Abstract The current study explores the association between deployment of customer relationship management (CRM) best practices and loyalty of profitable customers in Indian retail banking sector. The study comprises two parts. The first part called the CRM best practices survey involves the use of descriptive research design. The second part viz. case study research involves the use of embedded customer loyalty survey. The hypothesis testing based on literal and theoretical replication is done using the concept of pattern matching. The findings reveal that there is no perfect bank, as yet, across the three bank types, which has deployed all the 29 CRM best practices to the fullest extent. The results of literal and theoretical replication done by using pattern matching technique indicates no strong association between deployment of CRM best practices in scheduled commercial banks and loyalty levels of both high and medium relationship value retail customers. The study develops a list of 29 CRM best practices, which may be helpful to the organizations toward achieving...
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...PROHIBITION OF RIBA FROM THE PERSPECTIVE OF FOUR MAIN SCHOOLS OF THOUGHT Introduction In the comprehensive and restrictive meaning, riba is defined as “any increment incurred upon specific ribawi (usurious) items originated either from debt or trading transactions”. Apart from its literal meaning of “increase”, classical Islamic scholars such as Ibn Arabi, Mujahid and Tabari interpreted riba as an ‘increase without wealth (mal) attached to it’, or as ‘compensation for waiting’ or ‘increase of amount owing to the lenders due to the deferment of payment resulted from extension of original loan tenure’. Such interpretation encompasses riba from debt transaction (i.e. riba ad-duyun) as well as riba from trading of the six ribawi items (i.e. riba al buyu’). The prohibition of riba appears in Al-Quran in four different revelations. The first of these is in Surah Ar-Rum ayyat 39 which emphasized on moral denunciation for those who gives riba and commendation for those who contribute tithe (zakat). The second revelation is in Surah An-Nisa ayyat 161 concerning riba and the Jews. It severely condemned the Jews who took riba despite they were forbidden to do so. The third revelation in Surah Ali Imran ayyat 130 enjoined the Muslims to keep away themselves from riba and the fourth revelation in Surah Al-Baqarah ayyat 275-278 delineate the strong verdict against riba especially the two excerpts from ayyat 275 which stated that “Those who devour riba will not stand except as one...
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... I. Romans 8: 1-17. “1 Therefore, there is now no condemnation for those who are in Christ Jesus, 2 because through Christ Jesus the law of the Spirit of life set me free from the law of sin and death. 3 For what the law was powerless to do in that it was weakened by the sinful nature, God did by sending his own Son in the likeness of sinful man to be a sin offering. And so he condemned sin in sinful man, 4 in order that the righteous requirements of the law might be fully met in us, who do not live according to the sinful nature but according to the Spirit. 5 Those who live according to the sinful nature have their minds set on what that nature desires; but those who live in accordance with the Spirit have their minds set on what the Spirit desires. 6 The mind of sinful man is death, but the mind controlled by the Spirit is life and peace; 7 the sinful mind is hostile to God. It does not submit to God's law, nor can it do so. Those controlled by the sinful nature cannot please God. 9 You, however, are controlled not by the sinful nature but by the Spirit, if the Spirit of God lives in you. And if anyone does not have the Spirit of Christ, he does not belong to Christ. 10 But if Christ is in you, your body is dead because of sin, yet your spirit is alive because of righteousness. 11 And if the Spirit of him who raised Jesus from the dead is living in you, he who raised Christ from the dead will also give life to your mortal bodies through...
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...Mitigating the Adversity of Outsourcing: Outsourcing from the Employee’s Perspective Schillen & Steinke Mitigating the Adversity of Outsourcing: Outsourcing from the Employee’s Perspective Sarah J. Schillen Seattle Pacific University USA sschillen@gmail.com Gerhard Steinke Seattle Pacific University USA gsteinke@spu.edu ABSTRACT This paper explores how outsourcing activities and decisions put the well-being of the remaining employees at risk, ultimately affecting productivity and creating further costs to the employer. It highlights four potential threats to remaining employees: trust, job satisfaction, motivation, and stress. The paper provides several suggestions for mitigating these impacts, including communication to retain trust, acting ethically to ensure satisfied employees, seeking an understanding of employee perspectives to build employee motivation, and providing good planning along with training and development to reduce employee stress. INTRODUCTION Globalization provides organizations with more options than ever before. Business leaders are continuously encouraged to adapt, reevaluate, and strategically improve processes and approaches. Best practices are reinvented rapidly in attempt to keep up with market trends. The quest to recognize new methods for increasing revenue has become the inspiration for exploring new management techniques and strategies. One such rising trend in the advent of global markets is that of outsourcing. Common purposes for outsourcing...
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...2/1/04 The Role of the Project Life Cycle (Life Span) in Project Management A literature review by R. Max Wideman (Updated February, 2004.) Introduction Patel and Morris have stated that "The life cycle is the only thing that uniquely distinguishes projects from non-projects".1 If that is true, then it would be valuable to examine just what role the so-called project life cycle plays in the conduct of project management. And, moreover, has this changed over the years as we improve our understanding of the complexities of project management. So, what is the project life cycle? According to the same source "The sequence of phases through which the project will evolve. It is absolutely fundamental to the management of projects . . . It will significantly affect how the project is structured. The basic life cycle follows a common generic sequence: Opportunity, Design & Development, Production, Hand-over, and Post-Project Evaluation. The exact wording varies between industries and organizations. There should be evaluation and approval points between phases often termed 'gates'."2 How does that make it different from normal operational corporate endeavors? For that we must understand the definition of project. According to Richard E. Westney: "A project can be defined as the work required to take an opportunity and convert it into an asset."3 In this sense, both the opportunity and asset are singular, with the implied use being for generating benefit – rather than consumed as a...
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...Paper Topic 3 There is a Time For Everything: An Exegetical Analysis of Ecclesiastes 3:1-15 Timing is everything. This is a statement that holds a great deal of truth. The difference between a good joke and a bad one is a person’s sense of timing. An appropriate pause makes a joke, an inappropriate pause can kill the same joke. Timing is essential when dealing with people. One must pick the right time to approach a coworker or friend about a problem. Timing is important in cooking. The moist cake in the oven is still runny batter if baked for too little time and a clump of charcoal if it is baked too long. Timing is important in medicine. If you catch a problem early you will be able to treat it more effectively. Timing is important in taking medication. If you take your medicine as directed it will be helpful. If you skip doses it loses its effectiveness. If you take extra doses it can be deadly. Timing is important in finance. When you invest in a particular stock and when you sell the particular stock will make the difference between whether you make money or lose it. We, as a society have time indicators hanging on the walls, built into our cell phones, computers, and cars. Timing is everything in today’s world, and society as a whole is very time-oriented. Timing is important in spiritual life as well. It is critical to live life with an acute awareness of God’s predetermined timing for life. The importance of timing is portrayed throughout Ecclesiastes 3:1-15. The book...
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...Running head: WORD SEARCH PAPER Word Search Research Paper COUN 711, Clinical Diagnosis Drugs and Alcohol Liberty University Abstract This document will explicitly explore the Reality therapy techniques and incorporate it into a new therapeutic technique called The Old Heart Replacement Intervention Therapy (OHRIT) to life’s issues. The goal of this document is to introduce the foundation of The Old Heart Replacement Intervention Therapy. Requires an individual to replace their old way of think and perceiving situations. One of the major emphases of the treatment plan is cognitive intervention and problem solving to get his life back on track. The focus of this document is to explain the purpose and intent of OHRIT, which is a combination of changing irrational perspective and soul care. The Biblical Word Search Condition of the Old Heart Every living human being will either be hurt or they have been hurt during the course of their life. By “hurt” I mean actions, words, tragedies, divorce, death, and attitudes that are intentional or unintentional, visible or invisible, hands-on or hands-off, other-perpetrated or self-inflicted, and barely survivable to hardly noticeable (Wilson, 2001). When a person is hurt it is difficult for that him or her to think clearly, to acknowledge the positive, or simply want to live another day. When a person encounters a crisis more than likely they are not prepared to handle the situation rationally...
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...Turn Prospects into Customers with Content Marketing a complimentary eBook by Joe Pulizzi and Newt Barrett Get Content. Get Customers. Joe Pulizzi • Newt Barrett How to Turn Prospects into Customers with Content Marketing What You Will Learn By Reading This eBook • • • • • • • • • • The 3 reasons traditional marketing isn’t working. Content marketing is the biggest industry you’ve never heard of. What content marketing really is and why it is important. Why using the B.E.S.T. strategy can be the litmus test for your content marketing efforts. Why you must think like a publisher today! The 6 reasons why you can communicate with buyers directly. The 11 biggest benefits of content marketing. The 7 deadly sins of content marketing. What MindJet, Best Buy and ThomasNet are doing to drive business through the use of great content. What content channels are available to launch content marketing efforts and when to choose the right one. and much more… 2 Get Content. Get Customers. Joe Pulizzi • Newt Barrett How to Turn Prospects into Customers with Content Marketing If you answer ‘Yes’ to these questions, this eBook is for You • Are you disappointed with results from traditional marketing efforts? • Do you have difficulty proving a return on your marketing investment? • Are you spending a lot of money on your marketing and you’re not sure if it’s working? • Do your marketing materials talk more about you and not enough...
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