...APPLYING THE LEARNING CURVE THEORY Applying the Learning Curve Theory The development of any organization is hinged on components such as technology, structure, documents, procedures and human resources. Viable competitive advantage on any given organization is acquired through organizational learning processes. The processes of attending to clients and preparing orders in Mario¶s pizzeria may be evaluated under the learning curve theory. Mario has the task of improving the service to its clients by reducing the waiting time and queue length while maximizing the benefits of the operation. As a conventional individual, Mario wants to improve the operation while maintaining the business. In the food service industry, the crux of the business is portrayed by customer service, the waiters, the cooks and chefs, the kitchen workers, and the quality food itself. During the first phase of the process modification, only the arrangement of tables was changed, ending with 10 tables for four and 8 tables for two. This modification reduced the waiting time from 9 minutes to 5.87 minutes and the average queue length to 2.54. Profits increased and the loss of sales was reduced. The deployment of the workers was not too high, leaving space for attending more clients. Mario was pleased with this modification since no workers lost their jobs and experience was was further conserved inhouse. After the new arrangement of tables, the equipment and technology used during the attending of clients...
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...applied Islamic business ethics: responsible halal business Muatasim Ismaeel UniKL Business School, University of Kuala Lumpur (UniKL), Kuala Lumpur, Malaysia, and 1090 Katharina Blaim Faculty of Business and Economics, University of Eichstaett/Ingolstadt, Ingolstadt, Germany Abstract Purpose – The purpose of this paper is to explore the opportunities of using halal regulation and certification as a mechanism for applying Islamic business ethics in contemporary world. Design/methodology/approach – The current practices of halal regulation and certification and literature on Islamic ethics were reviewed, to identify a practical approach for Islamic business ethics. Findings – Islam allows and accepts different levels of ethical commitment. A multi-level Islamic ethics framework and a multi-level halal certification approach are proposed to facilitate the implementation of Islamic business ethics in a relative context. Two major developments can enrich halal business practices: harmonization of global standards and governance structure, and integrating responsibility and ethical issues in halal standards. Practical implications – The proposed framework and developments can enrich halal regulation and certification practice. Originality/value – The paper emphasizes the importance of flexibility and adaptability in Islamic business ethics implementation, and proposes a new framework and approach to apply Islamic business ethics. Keywords Islam, Business ethics, Social responsibility...
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...Locating jobs Common methods of job hunting are: Finding a job through a friend or an extended business network, personal network, or online social network service Using an employment website Job listing search engines Looking through the classifieds in newspapers Using a private or public employment agency or recruiter Looking on a company's web site for open jobs, typically in its applicant tracking system Going to a job fair Using professional guidance such as outplacement services that give training in writing a résumé, applying for jobs and how to be successful at interview. Visiting an organisation to find out whether it is recruiting staff or will be doing so in the near future. As of 2010, less than 10% of U.S. jobs are filled through online ads.[1] Researching the employers Many job seekers research the employers to which they are applying, and some employers see evidence of this as a positive sign of enthusiasm for the position or the company, or as a mark of thoroughness. Information collected might include open positions, full name, locations, web site, business description, year established, revenues, number of employees, stock price if public, name of chief executive officer, major products or services, major competitors, and strengths and weaknesses. Networking Contacting as many people as possible is a highly effective way to find a job. It is estimated that 50% or higher of all jobs are found through...
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...Part A Utilitarianism When applying the consequentialist theory of Utilitarianism to Tom’s decision on whether to falsify information on his resume I have found exaggerating details on his resume be unethical. The table on the following page analyses the benefits and harms of each course of action for Tom. With a higher overall number of harms and lower overall number of benefits from falsifying information than if he is honest. In line with utilitarian theories when looking at the wellbeing of all stakeholders the ‘greatest good’ comes from Tom being honest. If Tom is to exaggerate the details of his employment he could cause a likely negative impact on all stakeholders from his family to his possible future supervisor and peers while only providing an uncertain benefit for himself and others. Being honest may reduce his chances in securing employment but will provide a bigger possible benefit to all stakeholders overall regardless of success or failure in securing employment. Tom ought to be honest in his work history; as the requirement of previous experience is only desirable he is still has a chance at securing employment, and will be fairer on all applicants, the hiring company and it’s employees thus providing the greatest good for the greatest number of people. ¬ Stakeholders Lie - Harms Lie - Benefits Truth – Harms Truth - Benefits Tom – employment could be halted due to misleading information – if unable to secure employment confidence for future...
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...Essay Question Compare and Contrast Two theories of motivation. Suggest how a team leader might use these theories to motivate their team. Motivation according to Vroom (1964) is based within the individual , which influences one to complete a task. It is important for team leaders to motivate their team in order to 'improve productivity' (Hyun and Oh ,2011, P103) and ensure that employees enjoy their jobs. Many theories of motivation have been developed, which allows team leaders use in work to motivate their teams The theory's which will be compared and contrasted in this essay are:- Herzbergs two-factor theory and Adams equity theory. Herzbergs theory, has become widely used as well as an respectable theory for explaining motivation and job satisfaction( Oscar,2005). Whilst Adam theory of equity explains the concept of perception of equitability and inequitability experience by the individual which determines how motivation they are. (Al-Zawahreh and Al-Madi 2012) Herzbergs (Herzbergs 1968) two factor theory of motivation was developed from responses of workers through the use of an 'critical incident' interviewing technique , in comparison to the equity theory which was developed through the use of the laboratory. (French et al, 2011). Hence the methodology issues raised in both questions the reliability of the theory's. This being, for the former (two-factor theory) although gathered data from real life industries of work,socially desirable answer may...
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...Engineering is a process of formulas and theories, while management is a process of practically applying theories, both working towards a greater end. As a mechanical engineering graduate, a career choice in engineering management and consulting allows me to satisfy my personal passion for engineering, while being a part of something bigger than myself. I am applying for admission to MSc program in engineering business management because I want a career in the field of servicing, consultancy and marketing. My undergraduate studies in Mechanical Engineering at University College London have given me a strong foundation of analytical skills, since the variety of courses I took, such as applied mechanics and stress analysis, involves a lot of complex and intricate calculations and the application of physics and mathematical skills. These skills and theories were put into practice in my final year project, which involved designing and creating a working three-dimensional simulation of the dynamic and static behaviour of a cricket bat when subjected to applied force. This virtual simulation was then evaluated by comparing it with a real life prototype. The results indicated that computer simulation can be very useful for testing and developing innovative designs without wasting vital resources, like time, money and manpower, which is an important managerial responsibility. These results symbolise how better engineering translates into better management and vice versa. Only through...
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...month, a warm bed, food, and good medical care. To make sure that these individuals are not exploited, the FDA requires that individuals participating in these tests give their “informed consent” and make a “truly voluntary and uncoerced decision.” (P. No. 73). This creates an ethical issue because people question whether being broke, homeless, and an alcoholic can have an effect on making an uncoerced decision. On the other hand, people would argue that these homeless men were given the chance to become addiction free, they would receive other benefits, and they were helping to get a drug approved that could be used to potentially save thousands of lives. This is a complex case involving an ethical issue, but the utilitarianism theory and rights theory can be applied to...
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...plan (refer the Appendix 2), there are two leadership theories will be identified, situational leadership and transformational leadership; which can help Jiamin improve the lack skills of working as a employee and to obtain the personal and career goals. In 1969, Paul Hersey and Kenneth Blanchard published the first edition situational leadership, named “life Cycle Theory of Leadership; and during the mid-1970s, it was renamed “situational leadership theory” (Graeff 1997). According to the task behavior and the relationship behavior that between leaders and followers, Hersey and Blanchard defined four styles in the situational leadership theory (Hersey & Blanchard, 1977). The first one is Telling; means the leaders has a high directive to underling, but offer a low support. The second one is Selling, which instead of the leader is high directive and high supportive. If leaders are low directive and high supportive, it is named “Participating”. “Delegating” means leaders are low directive and low supportive, thus employees can use their inventive powers. Meanwhile, in term of the ability and willing of employees, they also put forward the corresponding Maturity levels include four stages to the four leadership styles (Avery & Ryan, 2002). For instance, if employee who belong “able to do, and willing to do the task”, it will refer the “Delegating” leadership style. Applying the situational leadership to the facts, this theory will help Jiamin to fix the weakness that refers to...
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...situation? Is it possible to judge their relative importance? Whose rights matter most in this situation? (20 MARKS) 1.5 Select and apply two other normative theories to critically examine the current situation? (20 MARKS) NOTE: (Word guideline 1,500 words not including appendices) APPENDIX C: – A Sample exam SAMPLE EXAM Enterprise and Social Responsibility TIME ALLOWED: 2 Hours. Semester - Examination Answer any 2 questions: (Both questions carry equal marks) 1. What do you understand by the term ‘globalisation’? How can its components be examined, and what is its relevance to the ethics of business practice? 2. Explain and evaluate the concept of ‘Corporate Citizenship’? Why should commercial firms invest in activities not directly related to their profitability? 3. Using appropriate examples, discuss the value of personal and situational influences in assessing how and why business decisions are made. 4. Critically evaluate how the Combined Code has impacted on current approaches to implementing effective corporate governance. 5. Analyse the issue of ‘equal opportunities’ and affirmative action’ at work, applying relevant ethical theory. APPENDIX D: A Basic Methodology for applying Normative Ethical Theory to...
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...Motivation in the Healthcare Environment HCA 310 Health Care Strategic Management Introduction “Many business managers today are not aware of the effects that motivation can (and does) have on their business, and it is therefore important they learn and understand the factors that determine positive motivation in the workplace.” (ROK connect unlimited 2006) Why is this important? Motivated employees are needed in our rapidly changing workplaces to help organizations survive. Motivated employees are more productive which can help maintain efficiency. It takes hard work and insight to motivate employees to join the company, perform well and stay with the company. To be effective, managers need to understand what motivates employees within the context of the roles they perform. Of all the functions a manager performs, motivating employees is arguably the most complex and important. (Dunham 2004) This is due, in part, to the fact that what motivates employees changes constantly. For example, research suggests that as employees' income increases, money becomes less of a motivator and as employees get older, interesting work becomes more of a motivator. (Dunham 2004) This paper attempts to look at theories of motivation, determine what implications they have on the healthcare industry and demonstrate why it is such an important consideration for managers. Why is motivation important? “Employee motivation has a direct impact on a health services organization’s...
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...MHC608 Business Ethics for Hospitality Contents Introduction: 3 An overview of Bulgaria’s refugee’s crisis: 4 Stakeholders and Typology theories: 4 Definition of Stakeholders: 4 A typology theories of stakeholder: 4 Types of stakeholders: 5 Ethical Framework: 5 Applying stakeholder theories to this Bulgaria case: 5 Refugees: 5 Bulgarians: 6 European Union: 7 IS-terrorist attacks: 8 Apply the ethical approach into the view of the Bulgaria’s government: 8 Conclusion 10 REFERENCE: 10 Introduction: As we can see that ethics is perceived in different angles and aspects but it is, undeniably, an important role of ethics in our life. According to Noel Preston (2001, p.18) ethics indicates the general views of what is right, fair or good. It is also the core values, rules which we use to make our choices and actions. Similarly, (Boardman, 2005) said that ethics is applied naturally for many areas such as our own lives, business and an organisation. In our daily lives, making decisions and actions seem to be driven or motivated from/ by the certain standards or values. Furthermore, ethics target on evaluating the right or wrong behaviours of both individuals and the good or bad performance of an organisation. This report will evaluate the ethical approach which Bulgaria government uses to make the fence-line decision. This paper will be divided into four parts. The first part is going to summary the Bulgaria cases. The next part will come up with...
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...System and Community Solutions). In July 2015, the independent panel indicated that Toshiba overstated its profits by ¥150B ($1.2B), primarily in its electric power systems business from fiscal years 2009 through fiscal year 2013, plus additional irregularities in Toshiba’s personal computer and semiconductor business. The findings forced Toshiba’s Corp. President Hisao Tanaka and several other executives to step down in July. The accounting scheme may have started around 2008 during the global financial crisis, but it is believed that it deepened after Japan’s March 2011 earthquake, tsunami and nuclear disasters because Toshiba supplied two of the reactors affected at the Fukushima Daiichi plant. After this event, Japan shut down the remainder of the nuclear operations at the site, and the demand for nuclear energy around the world was reduced. Toshiba, having a large stake of its business in the nuclear energy production, became affected by the events in 2011, so management at Toshiba set aggressive sales and profit targets across the company to offset the decline in the energy division. As a result of this decision, the rivalry across the divisions became intense; therefore triggering a number of accounting schemes. According to publications in the WSJ, Toshiba overstated its profit by inaccurately applying the percentage of completion for some of its energy projects, underreporting expenses, and...
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...be close to perfect performance then reaching the requirements of customers. All in all, 6sigma represents that in one million products, there are only 3.4 defects. In fact, the concept of Six Sigma, as quality control concept, was initially introduced by Bill Smith from Motorola; His goal is to decline the defects of products and production process, increasing product quality. However, Sig Sigma theory really became popular after the practice of GE (General Electric). Jack Welch in 1990s summarized the successful experience of TQM (Total Quality Management) as well as refined the skills of process management and most effective method to make Six Sigma become a managerial model of improving corporation’s performance and competency. This method has been proved to be very effective after the application in many multi-national corporations such as Dell, GE, Motorola, HP, and etc. With the accumulation of practice experience, Six Sigma Theory has been derived to a management philosophy from a pure process optimization concept. It is not only a standard for measuring the ability of business process, but also becoming a strategy of improving competition ability for corporations (Adams, Gupta & Charles, 2003). This paper is to mainly discuss the Six Sigma Theory’s Application in courier industry. As we know, Six Sigma was actually created for the use of manufacturing...
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...Theory of Constraints Term Paper BUSN 6070, Summer 2014 In the day and time in which we live, “quality” has come to encompass much more than just product or process conformance. Quality is a requirement for today’s customer regardless of type of product or the price the consumer has paid. But, when producing a quality product there are some constraints. In management, especially quality management there is something called the Theory of Constraints. The Theory of Constraints is defined as: A management paradigm that views any manageable system as being limited in achieving more of its goals by a very small number of constraints. There is always at least one constraint, and TOC uses a focusing process to identify the constraint and restructure the rest of the organization around it. TOC adopts the common idiom "a chain is no stronger than its weakest link." This means that processes, organizations, etc., are vulnerable because the weakest person or part can always damage or break them or at least adversely affect the outcome. (Garrison, Managerial accounting 14th ed.) Have you ever heard the saying, “You can’t put ten pounds of sand in a five-pound bag?” How about, “I’m trying to juggle too many priorities at once.” If you’ve heard (or said) either of these things, you have some sense of the stress that constraints impose on everyone. In many cases, the challenge appears to be not enough time. But, the characteristics of time are inflexible...
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...Simulation Introduction “Applying the Learning Curve Theory” simulation regards around Mario’s Pizzeria, a pizza parlor based in Palm Springs, California. Mario’s pizzeria is a successful business in Palm Springs that is known for its originality and freshness in taste. Mario, the owner of Mario’s Pizzeria, examines his grandson’s capability of managing Mario’s Pizzeria. He will test his grandson’s management abilities and will declare his grandson the heir of Mario’s pizzeria if his grandson is successful. In this simulation, one will run the restaurant as if Mario’s grandson and will use his/her knowledge from the previous business classes. The student’s goals are profit maximization and minimization of wait time for customers. Optimization of both factors is the key to success in this situation. Learning Curve Theory First step is identify whether the current table set up is appropriate for this business situation. I set a cost of 20 dollars per day for ten tables of four people. 95.71% of the four table sets are exploited at $20; 87.27% of the two table sets are exploited at $16. The operating staff of four people is operated at 86.94% with a mean, standard deviation, and total cost of $8.00, $2.12, and 200 dollars per day. The operating kitchen staff is employed at 65.14 percent efficiency with two people and a mean, standard deviation, and total cost of $3.00, $1.00, and $160.00. Altering the values of table sets and kitchen/waiter did not increase the profits as decreasing...
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