...reflected in their long-time slogan, “Have it your way.” This difference results in distinct objectives for each restaurant that resonate throughout their respective operations structure, affecting the cooking process, approach to customization, equipment and technology, staffing, order processing and pricing. Background: McDonald’s versus Burger King In the quick-serve restaurant industry, no two brands have waged war over customer loyalty as publicly as McDonald's and Burger King. The rivalry dates back to the mid-20th century as both companies emerged on the national scene, battling for territory and franchisees. Similarities in menu, resturant decor, and locations all set the scene for a story only America could create. Both McDonald's and Burger King exploded onto the American palette in the 1950's. McDonald's set out to change their menu operations by investing in their food quality McDonald's and Burger King started with the same concept. and cooking processes. Made-to-Stock Batches versus a Hybrid Process The case study shows that each company relies on a batch process and a made-to-stock approach to food inventory, but to different degrees. McDonald’s functions as a pure batch process, while Burger King uses a hybridized system: part...
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...Stickley Furniture Ashford University Online BUS 644 Operations Management Instructor: Michael Snell July 4, 2011 L. & J. G. Strickley was founded in 1900 by brothers Leopold and George Strickley. The company produces fine cherry, white oak, and mahogany furniture. Over the years the company has experienced both good and bad times. At one point the company employed over 200 people and at another point when the business was in disarray they employed only 20 full time employees. When the business hit its low point in 1974, it was bought by the present owners. Since then the business has prospered and grown. Stickley furniture now has 1,350 employees has five retail showrooms in three states. Their furniture is sold nationally by some 120 dealers. Within this paper I will discuss the history of Strickley furniture, the production process, and changes that might be beneficial to the company. The Stickley brothers burst into international prominence in the early 20th century with their Mission Oak designs. These were based on the notion that furniture should be “honest”—a reaction against the fake joinery, unnecessary gaudiness, and shoddy workmanship of many of the pieces created in the early days of industrial furniture making. [pic]The Stickleys used solid construction, what-you-see-is-what-you-get joinery, and the highest quality woods. But even more, they showed a genius for design, creating hundreds of new forms that were at once beautiful to look upon, practical...
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...Data Engine. In 2004 R.L. Polk Company’s CIO made a strategic decision to replace a decades old information system that was the core of its business. Although the system itself was not broken it presented an opportunity for innovation to bring the company forward to for the next 30 years. The CIO was immediately faced the challenge of how to present an expensive internal project with no immediate measureable ROI for the company. Similar projects in the past had failed to gain enough support and subsequently were scaled back. A $20 million project with no foreseeable profit margin was huge risk for Polk. Approach The CIO believed that an agile delivery model leveraging newer technology would provide improvements to the legacy IBM batch driven mainframe dinosaur currently in place. Based on the past two failures to convert from the mainframe system the company came up with a different approach to the project by assembling a core team of Polk IT resources and combining them with a group of outside consultants to bring new ideas and agility to the project that it lacked in the past. This was the first building block in the success of the project. The fact the team of consults was able to free up existing Polk resources and allowed them to focus on building the next generation of its engine was what separated them from the failure to migrate from the old mainframe solution in the past. Although it was a bold move to separate the team and create a standalone entry, (RLP...
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...Melissa Edwards Home-Style Cookies BUS 644 Operations Management Week 1 Assignment 1 August 21, 2011 Home-Style Cookies The production process for this small town cookie company is called a batch processing system (Stevenson, 2009). The batch processing system is basically used when a moderate volume of goods or services are desired, and it can handle a moderate variety in products or services (Stevenson, 2009). The process begins as soon as the management gets orders form distributers; these orders are then used to schedule the production (Stevenson, 2009). In the beginning of each shift has a list made up of the cookies that will be made that day and then are delivered to the person that is in charge of the mixing (Stevenson, 2009). The person who is in charge of the list and mixing enters the information into the computer, since the master list includes all the ingredients that are needed for the cookies (Stevenson, 2009). After putting the ingredients into the computer, the computer then determines the amount of ingredients that are needed, according to the quantity of the cookies that are being ordered, and relay information to the storage silos that are located outside the plant, where the main ingredients are stored (Stevenson, 2009). The company has two different ways to increase its productivity. The first way is that the diagonal-cut cookies tend to require less space than straight-cut cookies, and the result in a higher level of productivity. In addition...
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...they have ever looked at a tie-dye shirt. As a result, many of them would have high interests in making purchases for our products, which is a positive note for a new start-up business like ours. At this early stage, we plan to introduce to the customers the best products with the best quality because we need to earn the reputation as well as their trust in order to make our business prosper in the future. In addition, keeping all the shirts at a reasonable price for everyone to buy is our priority, especially when the cost of producing those tie-dye shirts is low in comparison to other types of shirt. Having established and proved ourselves in the business and on the market, we are planning to go with the batch processes to increase the volume of our production. In a batch processes, according to...
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...Week 5 Ch. 4 - Process Design Inggang Perwangsa Nuralam, SE., MBA. Process Design Tujuan: • Apa itu Process Design? • Apa Maksud/Tujuan yang harus dimiliki Process Design? • Bagaimana Volume & Variety mempengaruhi Process Design? • Bagaimana Proses di Desain secara detail? • Products, services and the processes which produce them all have to be designed. Produk, layanan, dan proses perlu untuk di desain. • Decisions taken during the design of a product or service will have an impact on the decisions taken during the design of the process which produces those products or services and vice versa. Keputusan yang diambil selama mendesain produk dan layanan akan mempunyai dampak pada keputusan yang diambil selama mendesain proses; yang menghasilkan produk dan layanan tesebut. Process Design (Desain Proses) Products / Services Effective Product / Service Offered The Smart car uses environmentally friendly design principles • There are different ‘process types’. Ada beberapa perbedaan Tipe Proses • Process types are defined by the volume and variety of ‘items’ they process. Tipe Proses di definisikan dengan Volume dan Variasi item (barang/jasa) yang diproses • Process types go by different names depending on whether they produce products or services. Tipe Proses berjalan dengan perbedaan nama, tergantung pada apa yang diproduksi / dilayani. Manufacturing process types Project processes • One-off...
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...Q.1 a) There are various processing methods in terms of accounting. Processing method refers to the system through a data related to accounting or any other field is gathered in order to generate meaningful analysis and results from that data. The two most important processing methods are batch processing and online real time processing. The basic difference between the two methods is that of time frequency with which the data is entered in to the system for information purposes. Under batch processing the data is assembled in batches, and then it is entered into system for processing. E.g. a company may like to record its inventory at the end of every month. So instead of taking inventory and processing it into system daily, the inventory is recorded every day and at the end of the month, the entire “batch” of inventory is recorded in the system for processing. While in the online real time processing the transaction is processed or entered in to the system as soon as the transaction is done. The best example of online real time processing is the ATM Card or Debit Card. As soon as a transaction takes place on the ATM, it is recorded and is processed right on the spot. Thus in online real time processing the actual balance perfectly reflects the current position. Q.1 b) The grandfather-father-son technique refers to the data backup technique. In grandfather-father-son technique the data backup is maintained in such a way that if the most recent data backup is lost...
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...Programming Course Code: CSE-212 Submitted To Mamun Abdul Kayeum Coordinator of BBA School of Business Uttara University Submitted By: Business Solution Group Name ID. No Batch Md. Amzad M-20731111025 14th Umme Habiba F-20711111003 12th Md. Ashique Ikbal Rana M-20731111059 14th Morshed Alam Bulbul M-20731111009 14th Newton Mohon Pandit M-20731111044 14th School of Business Uttara University April 24, 2010 To, Mamun Abdul Kayeum Coordinator of BBA, School of Business Uttara University. Subject: UU SOB Business Solution Software Dear Sir, I am very much glad to submit the term paper on Computer Program. The report is required for the completion of BBA program. All the information of this term paper have been presented with sincerely and honesty. I have given my whole hearted effort to this task. But there may be some short comings, I will be grateful to you if I consider these. I tried to my best to present this report enough holistic and informative. Finally, the tasks of Software solution on Computer Program have given us a new experience that is superior asset for us. We stormy beeline this work will helpful in our whole life. Yours Sincerely, Md. Amzad M-20731111025 14th Batch BBA Department: Business Administration. Acknowledgement No man is self sufficient. He is to take help of other if he likes to complete...
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...eBao’s hi-tech features, it covered Policy Administration, Sales Management, and Supplementary Resources. 2.What types of information systems and business processes were used by Income before migrating to the fully digital system? -Income used HP3000 mainframe that hosted the core insurance applications as well as the accounting and management information systems. They also used COBOL programs that were developed in the early 1980s. With regards to their business processes, Income does all the work manually. From the agent submitting the forms to branches, office services would sort them for underwriting; storage is done by sorting all documents and is put in cartons, where all documents are stored in 3 warehouses. Policy writing is in batch process and information was not available to agents and advisors as a result they loss the opportunity to cross-sell. 3.Describe the Information systems and IT infrastructure at Income after migrating to the fully digital system? -In June 2003, when Income migrated their documents to eBao LifeSystems, everything was in order. According to James Kang, CIO of Income it has everything that they were looking for. a.)A customer-centric design b.)Seamless... READ FULL...
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...8657–8669 8657 Single-Stage Scheduling of Multiproduct Batch Plants: An Edible-Oil Deodorizer Case Study Songsong Liu,† Jose M. Pinto,‡ and Lazaros G. Papageorgiou*,† Centre for Process Systems Engineering, Department of Chemical Engineering, UniVersity College London, Torrington Place, London WC1E 7JE, U.K., and Process Systems R&D, Praxair Inc., 39 Old Ridgebury Rad, Danbury, Connecticut 06810 This article considers the short-term scheduling of a single-stage batch edible-oil deodorizer that can process multiple products in several product groups. Sequence-dependent changeovers occur when switching from one product group to another. Based on the incorporation of products into product groups, mixed integer linear programming (MILP) models are proposed for two scenarios, with and without backlogs. Then, the models are successfully applied to a real-world case with 70 product orders over a 128-h planning horizon. Compared with a literature model developed for a similar problem, the proposed models exhibit significantly better performance. 1. Introduction In the past decade, a large number of optimization models and approaches have been proposed for batch scheduling and planning. A number of reviews on the planning and scheduling of batch processes have been presented in the literature.1-6 Initially, discrete-time formulation models using the state-task network7 (STN) or resource-task network8 (RTN) were used for batch scheduling problems. Because discrete-time formulations...
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...facility outside of Syracuse, New York but now has various showrooms in New York State, Connecticut and North Carolina. Employing 1,350 employees, Stickley Furniture has been able to gain report with local customers and gain a large market share in the north eastern part of the country. With continued growth and technological advances, they have the opportunity to increase production and streamline production processes. (Stevenson, 2012) There are different types of production processing that can be used, such as job shop, batch, repetitive, or continuous as the primary mode of operation. Job shop consists of a variety of custom-made products that are produced in batch numbers but somewhat few in diversity. The batch process occurs when many similar items are produced at one time, stage by stage from station to station and many items are produced simultaneously. Repetitive processing is large categories of standardized items are produced at one time in factory lines. The continuous processing method is products that are being processed are continuously in motivation with activities being done to them as they are moved down the line. Stickley Furniture uses a variety of processes to complete each piece of furniture that was developed to utilize their seasonal demand to their benefit. The company uses the job shop production process, because they employ skilled and experienced workers. Stickley Furniture uses the job shop process, because they produce a limited line...
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...OperationsManagement BUS644 Operations Management Prof. Brian Shaw October 22, 2012 Cookie production process: The cookie production processing is called batch processing system to produce the dough used to make its cookies. The baking company uses two continuous ovens to bake the cookies. The text states that “Batch processing is used when a moderate value of goods or services is desired, and it can handle a moderate variety of products and services” (Stevenson, 2011, p. 237). After production is scheduled, the first step is the delivery of an order list to the person in charge of mixing who determines the ingredients that are needed to complete the order in order to get the quantity. The computer sends the ingredients automatically to the mixing machines. After mixing, batter is cut into cookie shape and then deposited on a conveyor belt that will take it through the oven for cooking. After cooking, cookies are cooled, and then workers box each cookie by hand, discarding any that do not meet standards. Lastly, a machine wraps, seals and labels boxes, which are then ready to be delivered to distributors and sold in convenience stores and supermarkets. What are two ways that the company has increased productivity? Why did increasing the length of the ovens result in a faster output rate? The book states productivity as “the quantity of goods and services produced each hour of a worker’s time” (2011, p.10). The Baking...
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...1. The process is a batch processing system of two band ovens. A list of cookies is delivered to the worker who is in charge of mixing the ingredients. The worker will carefully check the list and enters the list into the computer. The computer will automatically determine the list of ingredient portions and the ingredients are automatically ordered and sent to the mixing machines. When the batch is stirred completely then it will be sent to the cutting machine. The cookies are then dropped to the oven and if the cookies have fillings such as apples, dates, and raspberries an additional step is required. Once baking is completed the cookies are then cooled to a spiral cooling rack. The cookies are then thoroughly inspected and cookies that are defected are removed and the cookies that remain are then package, sealed and sent out. 2. Everything is automated and most of the cookies are non-filled and cut diagonal rather than round. This will cause less waste since they are cut diagonal. And the company place spending on extending the size of the oven by 25 feet. More cookies can be baked at one time which will increase production. 3. The company is making the right decision by manually packaging the cookies by workers. Packaging automatically can cause issues in the amount of cookies being distributed or defective cookies may not be detected at times. Efficiency may not play an excellent role in packaging if automation is used. All companies have an ethical...
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...meeting the other organizational objectives of effectiveness, efficiency and adaptability. Production function is that part of an organization, which is concerned with the transformation of a range of inputs into the required outputs (products) having the requisite quality level. Production is defined as “the step-by-step conversion of one form of material into another form through chemical or mechanical process to create or enhance the utility of another form through chemical or mechanical process to create or enhance the utility of processing, there will be value addition. Batch production is a technique used in manufacturing, in which the object in question is created stage by stage over a series of workstations, and different batches of products are made. Batch production is most common in bakeries. The Baking Company system called batching to make the dough with which they bake their cookies. According to the case study, batch processing is used when a moderate value...
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...| 1,312,368 | 3 | makebigmoney | 1,141,686 | 4 | beaters123 | 895,405 | 5 | donothing | 588,054 | 6 | mas001 | 472,296 | Exhibit 1 : OVERALL TEAM STANDING Decisions Made A summary of the rationale behind the key decisions made would perhaps best explain the results we achieved. . Decision 1 Day | Parameter | Value | 54 | station 1 machine count | 2 | When the exercise started, we decided that when the lead time hit 1 day, we would buy one station 1 machine based on our analysis that station 1 takes the longest time which is 0.221 hrs simulation time per batch. (Exhibit 2: Average time per batch of each station). As day 7 and day 8 have 0 job arrivals, we used day 1-6 figures to calculate the average time for each station to process 1 batch of job arrivals. Base on the average time taken to process 1 batch of job arrivals, we were able to figure out how many batches each machine can handle. day | number of jobs arriving each day | utilization of station 1, averaged over each day | utilization of station 2, averaged over each day | utilization of station 3, averaged over each day | 1 | 2 | 0.433 | 0.079 | 0.019 | 2 | 2 | 0.272 | 0.158 | 0.108 | 3 | 1 | 0.398 | 0.106 | 0.165 | 4 | 0 | 0 | 0.052 | 0 | 5 | 2 | 0.33 | 0.079 | 0.06 | 6...
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