...Case 10.1: Electrolux Cleans Up 1. How did Electrolux Chief Executive Straberg break down barriers between departments? Why did he do this? Straberg had to make changes at Electrolux because the sales were seriously affected by their competition cheaper products, stock rate was hardly maintaining itself. Straberg had to make changes to save the company for it to starting gaining sales and profits again. Strasberg needed new products to be formed but not just with one department of design and others implementing the design but together as a team. Hence, one of the change that he initiated was to break the barriers between departments to enhance communication, enforce collaboration between functional areas. This helps departments to understand each others responsibilities and limitations hence overall work together to improve performance. For example, in the case we see designers want a smaller breeze and engineers point out that smaller Breeze would leave too little space for charging station. Traditional designers would just design something and others have to implement it somehow make it work. But breaking down the barriers they able to save time and money and able to make decisions together at once. To ensure the process of breaking the barriers works effective and fast Straberg recruited executives from companies with strong track record in innovation. Increased spending on R&D from 0.8 percent of sales to 1.2 percent. Producing products that are attractive with...
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...Chief Executive Straberg break down barriers (and increase communication) between departments? Why did he do this? Explain Straberg began breaking down barriers between the departments and forcing his designers, engineers, and marketers to work together to come up with new products. He recruited executives from companies with strong track records in innovation, including Procter & Gamble (P&G) and PepsiCo. Brainstorming sessions were carried on by Kim Scott, a recent P&G defector, in the following way, “she urged everyone ‘to think of themselves as Catherin.’” Chief Executive Straberg brought together departments which are rarely placed together to produce ideas/products. As Fucco, employee for Electrolux’s fabric care research and development center in Porcia, Italy, stated, “We never used to create new products together…The new way saves time and money by avoiding the technical glitches that crop up as a new design moves from the drafting table to the factory floor.” The illustration described in the previous paragraph is an example of how the company put themselves in the place of the customer in order to not only find out what the needs of that customer were, but how to satisfy those needs. Straberg recruited executives from companies, to include: P&G and PepsiCo, companies who have also been placed in difficult situations, but in the end succeeded. 2. What are the advantages for Electrolux of having individuals from different departments and functional areas work together...
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...| Dr. Donald DeMoulin | 5/13/2012 | State of Tennessee Department of Intellectual Disabilities Job Description Regional Program Manager Profile Source: Management Professional-Director of Program Operations Reports To: Executive Director Classification: Salaried-Exempt Department: Administration KEY ROLES (Essential Job Responsibilities): Oversees operations and programs with primary concern for services, program development, and implementation of policies and procedures developed by the DIDD Central Office; which are designed to ensure that there is consistent application of services and supports across the State of Tennessee. Monitor of Intermediate Care Facilities (ICF/MR), Supportive Living, and Residential and Day Services Facilities throughout the state. Monitor of Evaluations and Surveying. Supervision of assigned staff. WORK ENVIROMENT: Work is performed in an office setting with frequent interruptions. Requires excellent verbal and written communication skills. Ability to handle multiple tasks simultaneously. Ability to provide effective supervision of assigned staff. Ability to make sound judgments. Occasional travel required across the region. ESSENTIAL JOB FUNCTIONS: 1. Oversees the implementation of services and supports provided by DIDD. 2. Monitor of surveys, guidelines and assessments throughout facilities in the state. 3. Participates in the development of department goals, objectives, and programs. 4. Monitor of state funded...
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...Barriers to Effective Communication Paper By: Josiah Wilkerson CJA/304 09/19/2011 Kevin Gjertsen Barriers to Effective Communication Paper Within this paper, I will describe the process of communication and its components. I will also discuss the differences between listening and hearing during communication, following the discussion of the differences, I will briefly go into detail about the formal and informal channels of communication in criminal justice organization. The next thing that will be included into this paper is the description of the different barriers to effective communication. The final thing that will conclude this paper are strategies that may be implemented to overcome communication barriers. What is communication? Communication can have many different meanings, but it is a process involving several steps, among two or more persons, for the primary purpose of exchanging information (Wallace and Roberson, 2009). Communication takes place when two minds begin to interact in conversation in both verbal and nonverbal conversations. With communication come the components that are involved, these are the basic backbone to communication; idea and getting a point across by using proper communication skills. When the skills are used in the proper manner both written and oral communication begins to fall into place naturally. To get the point across to a person that is going to be involved in the conversation the information must pass through various forms...
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...for report in strategic management..................smwjgddshudchsacqwertyuiopasdfghjklhyhfghjkl;xcvbnm, dfdewhcfqid cvugdvd vefvbfv dcvd v f dfvThe Capabilities of Market-Driven Organizations George S. Day, 1993 [93-123] View/Order Item >> Comments from members >> Understanding Market Orientation Considerable progress has been made in identifying market-driven organizations, understanding what they do, and measuring the bottom-line consequences. The next challenge is to better understand how this organizational orientation can be achieved and sustained. The emerging capabilities approach to strategic management offers a rich array of ways to design change programs that will enhance a market orientation. This approach seeks the sources of defensible competitive positions in the distinctive, difficult-to-imitate capabilities the organization has developed. Capabilities are complex bundles of skills and knowledge, exercised through organizational processes, that ensure the superior coordination of functional activities and enable the organization to continuously learn and improve. Examples of defining processes include such typical business activities as order fulfillment, new product development, and service delivery. Capabilities of Market-Driven Organizations Capabilities are embedded in the business's "outside-in" processes, which guide the creation and delivery of value in the organization. Two capabilities stand out as essential ingredients of a market...
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...policies may be influenced by the overall mindset of a company. The barriers that prevent women from achieving management and executive positions are the same barriers that prevent human resource policies and practices’ from being applied. The gaps in gender equality and wages, created by the barriers, can be discouraging to women from achieving high-level positions. Overcoming the barriers is a task in undoing the mindset that has been instilled deeply within society. Introduction Studies have shown that companies who promote female gender equality surpass their competitors on every measure of profitability, yet women are failing to attain high-level positions. Possible reasons for the persistent wage and gender gap between men and women in senior leadership positions can be found by reviewing current data on women in the workplace, studies on the correlation between gender diversity in senior management and company performance, and literature on gender behavioral differences in the workplace. Women play an increasingly significant role in today’s workforce. “Women make up almost 73 percent of the healthcare workforce, yet there still remains a significant gender gap in management and executive leadership positions” (Lantz, 2008). Even though women’s educational attainment and workforce ranks have increased, their advancements into the higher management ranks is plateauing. The four categories of barriers that prevent women...
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...effectivecommunication and equal distribution between group members. However, there also exist problems that need to identified and eliminated. In order to build a successful project, firstly, we have to choose the most feasible topic from many options. Just like Gurak and Lannon (2009) say, topic is the first step to access successful team work. However, According to O'Leary (2004), different views and opinions among team members are inevitable and bringing these different points together is one of the strengths of a team approach. Indeed, after two times’ discussions, we roughly decided on two aspects fashion and food. Based on the interests of these two different areas, we divided into two groups to do the research. Firstly, the opinion of fashion group is that they want to set up an independent designer clothing store. These independent designers come from students who study in fashion department. However, through research, the fashion group found that we do not have the basic knowledge and understanding of fashion industry. Moreover, the root problem is that clothing shops need a larger store which means we need more rentals. What is more, considering the issues of the cost of foundry, location of store, and the salary of these independent designers, it seems not workable with the ￡100,000 investment fund. Compared with fashion group, the idea of food group is to set up a noodle rice store which needs much less cost on rent and lower barrier to access. What is more, because...
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...GROUP #5 COMMUNICATION PROJECT – PARADISE RESORT AND SPA WHAT IS COMMUNICATION? Communication is the transmission of information and ideas from one individual or group to another. The crucial element of this definition is meaning. “Communication is the glue that enables people to work together to accomplish results.” "The most important thing in communication is to hear what isn't being said." Peter Drucker Communication in organizations or organization communication encompasses all the means, both formal and informal, by which information is passed up, down, and across the network of managers and employees in a business. These various modes of communication may be used to disseminate official information between employees and management, facilitates team work, to exchange hearsay and rumors, or anything in between. Organizational Communication serve to improve customer relations, bolster employee satisfaction, build knowledge-sharing throughout the organization, and most importantly, enhance the firm's competitiveness. According to Fielding, an organization consist of groups of people who work together to reach specific goals. The individuals must communicate with each other and share information if they are to reach the shared goals. How the organization is managed, for example autocratically or democratically affects the communication within the organization and the direction in which communication will travel. Generally the four channels of direction...
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...NORTHCENTRAL UNIVERSITY ASSIGNMENT COVER SHEET Learner: Sammy L. Jones, Jr. | | LHE 7004-8 | ERIC LOVIK | | | Organization and Governance of Higher Education | # 5 | | | I enjoyed the assignment and received valuable help ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- Faculty Use Only ------------------------------------------------- <Faculty comments here> ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- <Faculty Name> <Grade Earned> <Writing Score> <Date Graded> Analyzing the Communication Flow With-in Lipscomb University An Essay Paper Activity 5 Sammy Jones North Central University Good communication is vital to any organization. It is the essence and backbone of the core fundamentals of the group. In higher education it is equally important. How the administrator and its’ team communicate with the faculty, staff and student body will determine how successful the administrator will be. Good communication can cause him or her to be successful or bad communication can cause him or her to fail. In this essay we look at Lipscomb University and how they communicate both internally and externally. Lipscomb is a private liberal Christian university. It is located in the city of Nashville Tennessee. The university serves a...
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...Performance by Breaking Down Organizational Silos Understanding Organizational Barriers Restructuring initiatives have become common rather than exceptional occurrences. Some are successful, others not. Once new organizational structures are in place, they typically have their limitations. Virtually every organizational chart or model, in medium to large sized companies, divides employees into business units and/or departments. This is necessary to focus skills and pool common interests and resources to achieve specific company objectives. There is however, a downside that is often not catered for – a silo effect which impacts performance. In this paper, the silo effect will be defined, the dangers presented by silos will be briefly outlined, and an approach and suggestions to reduce these silos will be discussed. The Silo Effect Defined Silos may be defined as groups of employees that tend to work as autonomous units within an organization. They show a reluctance to integrate their efforts with employees in other functions of the organization. The effect has the propensity to exist throughout a Company, or between subsidiaries within a wider corporation, resulting in division and fragmentation of work responsibilities within the organization. Departments and business units can fragment into even smaller silos based on strong personal bonds, and areas of commonality that differentiate groups of employees from the rest of their department. Silos are a common...
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...RONDELL DATA CORPORATION Background Bob Rondell started the Rondell Data Corporation in 1920. The basis for its inception was Rondell’s invention of several electrical testing devices, while on staff as an engineering faculty member of a large university. In 1947, the company entered into the radio broadcasting equipment market. By the early 1960’s, the company had increased its business to include data transmission equipment. The company had a reputation of being a source of high quality innovative designs and described itself as being able to “convert problems to solutions” in their sales brochures. By 1978, two major lines were recognized: broadcast equipment and data transmission. Broadcast equipment accounted for 35% of the company sales. Data transmission was also blossoming with increased demand for highly specialized and innovative designs. The size of the original payroll in 1920 is unknown, but as of 1947, Rondell Corporation had reached 100 employees. In contrast, by 1978, the time of the current dilemma, the employee count had risen to 800. The organizational structure of the Rondell Corporation is fairly flat with minimal layers for communication flow. Although multiple layers of management did not exist, there was a lack of an integrated information structure within the company. An integrated information structure would have facilitated cross communication necessary to achieve the common goal. Organization as Culture Organizational culture is defined as the...
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...Assignment Report, I will be discussing about Employee Diversity. How employee diversity has impact the company performance and how it brings advantages for the company. Not only that, solutions for HRM department to handle workplace diversity will be discuss further. | Nico Dharmaputra (CT0143972) | Content Page Content Page 1 Introduction 2 Advantages of Diversity to Organization 2 Problems of Employee Diversity to Organization 3 Employee Diversity Solution 4 Conclusion 4 References 5 Introduction As the time goes by, the number of external labour force will keep increasing rapidly. Human resource Manager must be able to adapt this trend in order to keep the firm success. But, employee diversity has been a big issue in selecting the best people for the firm. Simply said, employee diversity is different kind of employee. The difference may be the gender, age, religion, culture, skin tone, nationality, and other characteristics that reflect differences. Below will be the chart that compare the measures the diversity of different group (Ivancevich, 2010). Percent of Measures Which Varied Significantly by Group Identity | Race | 78% | Organization Level | 56% | Department | 46% | Gender | 41% | Age | 27% | As we can see, race had the most intense effects on work experience in most organization among the others. To face this trend, HR Managers are implementing Diversity...
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...Patient navigators are usually trained, culturally sensitive health care workers who provide support and guidance throughout the patient’s care (National Cancer Institute, 2009). There is no one common definition of patient navigators. Healthcare navigators include trained social workers, community health workers nurses and nurse practitioners as well as trained laypersons, who may be full-time employees or volunteers. Most patient navigators work on reducing disparities in cancer outcomes. They are increasingly used for underserved individuals at risk for or with cancer. They guide patients and their families along the maze of doctors' offices, clinics, hospitals, outpatient centers, insurance and payment systems, patient-support organizations, and other components of the health care system encountered during the cancer journey. Services provided by patient navigators are designed to support timely delivery of quality standard cancer care and ensure that patients, survivors, and families are satisfied with their encounters with the cancer care system (Institute for Alternative Future, 2007). Some of the services provided include: • Coordinating appointment to ensure timely delivery of services, • Providing literature and education on coping with cancer, what to expect during chemotherapy and radiation, and dealing with side effects of treatment • Facilitating communication and follow-up services, • Helping with paperwork, • Ensuring that appropriate medical records are...
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...Implementing Business Process Management Name Budget and Performance Analyst State Bar of California Prepared for Name CFO, Department of Finance July 30, 2013 Table of Contents LIST OF ILLUSTRATIONS 4 ABSTRACT 5 INTRODUCTION 6 Background 6 Business Process Improvement…………….….6 Types of Process Improvement………………… 7 Problem…………………………………………………………………7 Purpose…………………………………………………………………7 Scope…………………………………………………………………..7 DISCUSSION…………………………………………………………………8 Types of process improvement………………………….8 Six Sigma………………………………………………….8 Lean………………………………………………………….9 Barriers to Business process improvement…….10 Implementing Business process improvement in the public sector…………………………………………..11 Requirements………………………………………….11 Where to Implement……….……………………..12 Results……………………………………………………..13 Conclusion……………………………………………………………………13 Recommendations……………………………………………………..14 References………………………………………………………………….15 List of Illustrations Figure 1 Five Steps of Lean………………………………………………………….9 Abstract This report investigates how business process improvement can successfully enhance the State Bar as an organization by reducing waste, increasing efficiency, improving compliance and boosting staff satisfaction. Achieving the benefits of this process improvement will allow the State Bar to continue its level of service without increases in...
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..."merely the elements or details of the mechanisms of management" Task allocation is the concept that breaking task into smaller and smaller tasks allows the determination of the optimum solution to the task. "The man in the planning room, whose specialty is planning ahead, invariably finds that the work can be done more economically by subdivision of the labour; each act of each mechanic, for example, should be preceded by various preparatory acts done by other men." devised a means of detailing a division of labor in time-and-motion studies and a wage system based on performance. http://www.vanderbilt.edu/AnS/Anthro/Anth101/taylorism_and_fordism.htm Frederick Winslow Taylor is a controversial figure in management history. His innovations in industrial engineering, particularly in time and motion studies, paid off in dramatic improvements in productivity. At the same time, he has been credited with destroying the soul of work, of dehumanizing factories, making men into automatons. What is Taylor's real legacy? I'm not sure that management historians will ever agree. extensions of the four principles of management.[2] 1. The development of a true science 2. The scientific selection of the workman 3. The scientific education and development of the workman 4. Intimate and friendly cooperation between the management and the men. Taylor taught that there was one and only one method of work that maximized efficiency. "And this one best method and best implementation...
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