...EFFECTIVE DECISION MAKING Jamorian Harrison Eng:315 Professor Hunter August 15, 2012 EFFECTIVE DECISION MAKING Prepared for Regina Patton General Manager Great Escape Restaurant 811 Hurst Street Carthage, Texas 75633 Prepared by Jamorian Harrison August 15, 2012 Letter of Authorization May 30, 2012 Mr. Jamorian Harrison Assistant Manager Maroney’s Restaurant 811 Hurst St. Carthage, Texas 75633 Dear Mr. Harrison As stated a few months before, we as an organization need a formal report to address some of our issues and ways to solve them. We need our employees to understand the benefits of great communication, high morale, and we would also like for the employees to give feedback of their own. Search for articles that give great examples of these topics. Also conduct a few face-to-face interviews. This report is needed by the end of October. Be sure to notify me upon any questions or concerns. Sincerely, Regina Patton General Manager Letter of Transmittal GREAT ESCAPE RESTAURANT 811 Hurst St. Carthage, TX 75633 August 15, 2012 Regina Patton General Manager Great Escape Restaurant 811 Hurst St. Carthage, TX 75633 Dear Ms. Patton I have prepared the formal report that listed some of the problems we are facing as a company along with ways to fix these errors. The report gives the benefits of great communication, the negative aspects of miscommunication, and other areas of our company that needed...
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...Effective Decision Making Every health care facility makes complex decisions to run the organization affectively. In health care organizations, management is usually in charge of making the decisions and uses certain strategies to come up with a plan that will improve and benefit the facility. When there are budget cuts within an organization, management must accommodate to meet the new standards and make a decision whether to eliminate or introduce health care needs better to suit the population. “Decision making is choosing from among alternatives to determine the course of action” (Liebler & McConnell, 2008, p. 147). In terms of the Medicaid program receiving a 15% budget cut, the organization must eliminate a health care need that will accommodate for the budget cut but also make a small impact on the wellbeing of the consumers. “The state Medicaid program will no longer pay for preventative or routine dental care for adults other than those with developmental disabilities” (Washington State Health Care Authority, 2013, para. 2). There is a set of decision-making tools used to determine this decision. The informed decisions toolbox helps managers over come barriers such as time pressures, preveived threats to evidence base, and determining the quality of the information (Rundall, Martelli, Arroyo, & McCurdy, 2007). This paper describes how using the toolbox affects accountability, a questioning organization, and knowledge transfer. The Toolbox To make...
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...According to reading the firm situation that it is facing is chosen one type of production technology over the others and under what circumstances is the one type of technology is more effective than the others. However, the company management faces many trials and decisions on a day-to-day basis in the global marketplace in their determinations to keep their company competitive. Companies understand the risk and reward associated with engaging in these types of projects and must understand the impact on their company’s current and future states (Kim, 2005). Companies use metrics to monitor, measure, and manage the different processes within their operating system. They must also determine the project leadership structure with this information in mind and understand the “layering” that exists in the decision-making process for these types of projects (Kim, 2005). There are many influences that can impact technological projects. One of these is the level of management complicated in the development. The decision-makers range from top management, middle management, supervisors, and down to the operators on the shop floor. The participation by all these parties is critical to the success of the project from planning, execution, and integration of the new technologies into the functioning processes for the company. According to this case study, by looking at data analysis from 22 manufacturing plants using 83 technological missions, substantial statistical propositions formed...
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...How would you describe the most effective decision-making process for health care managers? Decision making is a process of choosing the best alternative to achieve individual and organizational objectives. Identifying and using the decision-making process help managers at all levels to make more effective decisions. These expressions DECIDE is an acronym of one the most effective decision making process used by healthcare mangers at all levels. This model is an acronym of 6 particular activities needed in the decision-making process: (1) D = define the problem, (2) E = establish the criteria, (3) C = consider all the alternatives, (4) I = identify the best alternative, (5) D = develop and implement a plan of action, and (6) E = evaluate and monitor the solution and feedback when necessary. First of all it is important for a health care manger to define the is the problem, By defining problems a manager must question the staff and monitor daily activities and tasks to fully investigate the extent of the problem. To clearly define the real problem, an individual manager should be concerned with 3 basic questions: (1) what is the problem? (2) Why should anything be done at all? (3) What should or could be happening? After having defined the problem, the second step is to establish the criteria. Criteria are the measures used to arrive at a solution that best fulfills the purpose. Decisions criteria are used to achieve the purpose. 3 questions to help managers establish...
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...Making Effective and Ethical Decisions Rose Johnson MGT400_M4_A2 Devry University April 15, 2013 Making Effective and Ethical Decisions Making ethical decisions requires the ability to make distinctions between competing choices. “Ethical decisions are guided by the underlying values of the individual. Values are principles of conduct such as caring, being honest, showing loyalty, acting with integrity, respecting others, and being a responsible citizen (Bateman, 2009. p.168)”. When conversing concerns of ethical conduct in the office employees must realize that culture plays a massive part on how an individual creates ethical decision. Ethical problems in the office may contribute from incorrect employees’ conduct, which includes stock trading, sexual harassment, account fraud, and participation in conflicts of interest. To accomplish the desires of these strategies, the businesses will create a written principles of ethical behaviors for implementing these strategies, allocate accountability to executive leaders to confirm that the policy is functioning as planned, dismiss any person who disrupts the values from practicing management titles, offer training in ethics to workers, observe compliance, provide employees compensation for obeying the policies and reply with penalties if illegal behavior comes to surface (Healthfield, 2013). The company must consider ethics training in order to take advantage of the ethic policies in place. The ability...
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...Decisions made by individuals, groups and governments regarding urban growth and decline, are ways in which each are involved in addressing the issue. Urban growth and decline are the geographical processes that are constantly shaping Australian cities. Managing these issues within a city is a key role of geographers as they work to make cities desirable, efficient and sustainable areas to live. This response will examine range of decisions made by governments, groups and individuals. Therefore this response will explain how decision making by individuals, groups and governments, is involved in addressing urban growth and decline. The various Governments have been involved in the decision making process, in order to address urban growth and decline. There are many government decisions and responses. These include the City-West Redevelopment Program, the Sydney Harbour Foreshore Authority and the Honeysuckle Development Corporation. The City-West Redevelopment Program was when the government constructed new urban infrastructure in the city of Pyrmont such as roads, lighting, communication, water, sewerage and telecommunication. This government response is highly effective because it brought 22,000 residents as it was an affordable housing program, which built houses which had water views and it also brought a working population of 26,000 people. Another government response is The Sydney Harbour Foreshore Authority. This administered the urban renewal of Ultimo-Pyrmont. This...
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...Chapter 2 Making Decisions In this chapter, students will explore the importance of decision-making to managers and learn how to make effective decisions. |LEARNING OBJECTIVES | | 1. Describe the eight steps in the decision-making process. 2. Explain the four ways managers make change. 3. Classify decisions and decision-making conditions. 4. Describe different decision-making styles and discuss how biases affect decision making. 5. Identify effective decision-making techniques. |It’s Your Career | | Be a Better Decision Maker Decisions are an essential part of your life, personally and professionally. Each and every day is a series of decisions, from minor to significant, and everything in between. Good decision-making is a skill, and like any skill, it can be learned and improved. So, how can you improve your decision-making skills? The chapter outlines four things students need to know; each numbered item will be described further in the chapter: 1. Know, understand, and use the decision-making process. Yes, there is a “method” to making decisions that takes you from identifying problems to evaluating the effectiveness of your decision. It works. Know it. Understand it. Use it. 2. Know when and how to use rational or intuitive decision-making...
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...Chapter 2 Making Decisions In this chapter, students will explore the importance of decision-making to managers and learn how to make effective decisions. |LEARNING OBJECTIVES | | 1. Describe the eight steps in the decision-making process. 2. Explain the four ways managers make change. 3. Classify decisions and decision-making conditions. 4. Describe different decision-making styles and discuss how biases affect decision making. 5. Identify effective decision-making techniques. |It’s Your Career | | Be a Better Decision Maker Decisions are an essential part of your life, personally and professionally. Each and every day is a series of decisions, from minor to significant, and everything in between. Good decision-making is a skill, and like any skill, it can be learned and improved. So, how can you improve your decision-making skills? The chapter outlines four things students need to know; each numbered item will be described further in the chapter: 1. Know, understand, and use the decision-making process. Yes, there is a “method” to making decisions that takes you from identifying problems to evaluating the effectiveness of your decision. It works. Know it. Understand it. Use it. 2. Know when and how to use rational or intuitive decision-making or both. Different...
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...Communication and Decision Making Communication and decision making in organizations are dependent on each other. Without good communication, there cannot be effective decision making at any level in the organization. Lapses in communication or ineffective communication will result in ineffective or incorrect decisions; if communication is ineffective or lacking in follow-up following the decision the decision may fail. Communication within the BDC organization is primarily downward and takes many forms. Due to the nature of the work performed a majority of communication is in the form of SOP’s, policies, and manuals. Other forms of communication utilized include email and group meetings, with email being by far the most common method for communicating to all members of the staff. It has been difficult to schedule regular ‘in person’ staff meetings. As a result there is little opportunity to get verbal and non-verbal feedback from staff, face to face, about issues, decisions being considered or that have been made. The following quote is relevant to the inability to effectively communicate with the BDC staff: “Great communicators are skilled at reading a person/group by sensing the moods, dynamics, attitudes, values and concerns of those being communicated with…. The message is not about the messenger; it has nothing to do with messenger; it is however 100% about meeting the needs and the expectations of those you’re communicating with.” (Myatt, 2012) Although email can...
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...systems in supporting decision making process. For this purpose, role of different types of information systems such as, Management Information System (MIS), Decision Support System (DSS), Enterprise Resource Planning System (ERP), Executive Information System (EIS), specifically agent-based information systems have been analysed in the different aspects of decision making process. For this purpose ten highly relevant journal articles have been selected and the body of this report is based upon the literature of those articles. From the research of this report, it is has been found out that different types of information systems facilitates managers working at different levels of organisations in making effective decision. It has been identified that organisations operate in highly vibrant and impulsive environment that changes rapidly. Based on these changes, executives and higher level managers have to make decisions accordingly. This decision making process requires a lot of subjective information about the external environment upon which decisions have to be made Annotated Bibliography 1. Ucakturk, A. & Villardb, M., 2013. The Effects of Management Information and ERP Systems on Strategic Knowledge Management and Decision-Making. Social and Behavioural Sciences, Vol 99, pp. 1035 – 1043. In this article, Ucakturk and Villardb have discussed the effects of management information and ERP systems on strategic knowledge management and decision-making processes of the organisations...
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...Too Many Majors Case Study Jeffrey King Florida Institute of Technology 25 September, 2015 How would you characterize the decision-making styles of the two committees that considered the enrollment management problem? Would you characterize either of these processes as more effective or appropriate to the decision under consideration? The normative model of decision making was utilized by the Ad Hoc committee. The normative model set criterions for assessment. This model is normally obtained void of personal opinions and emotions when the users have collected enough information to define the problem (Baron, J. 2012). The department chairperson had already noticed and defined the problem completing the first two portions of the formulization stage of this process; however, the committee appeared to make a concerted effort to isolate a multitude of information concerning enrollment management plans. This committee then dove right in to the second stage of this decision making model and identified what they considered to be three viable options to address enrollment management. Their charge was completed prior to the evaluation and implementation stages. The Undergraduate Curriculum Committee leaned more towards the intuitive decision making model. This committee did not scientifically or systematically approach the issue to which they were assigned. They opted to go with Dr. Tanaka’s thirty years of experience and trust in his insight. In today’s fluid environment, the...
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...Decision making: intuition vs ability Some people have an advantage in decision making but it does not mean that they are talented. Special management theories and experience are mainly important. However, having knowledge is not enough. Great leader must be able to apply knowledge in business and life. Ahmed Sharawy (2013) pondered about reasons of advantages some people to another in making decisions. He claimed that be smart in decision making does not mean be special and extraordinary but be well developed and skilled. According to his article, in addition to respectable theories good leader must study on his own mistakes and failures to be enough experienced and be able to turn decision making into spontaneous process, excluding using intuition only. Another important point is that when probabilities get complicated, choosing the best decision becomes to be a difficult process and outcomes can be irrational. In such situations, regression models lead to more direct solutions. However, such models make decision making process absolutely systematic, reducing creativity. Author also describes “prospect theory”, according to which people look for more risks under negative effects and try to avoid it when they are positive. Moreover, he writes that businessmen must check their decisions before acting them. Sharawy describes research, which shown that decision makers sometimes deteriorating their performance and it is important to match decision making with groups...
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...2011 Table of Contents Introduction......................................................................3 Teaming and Interpersonal Relationship.......................4-5 Leading People.................................................................. Personal Leadership Goals…………………………….. Outreach................................................................ Summary.............................................................................. References........................................................................... Introduction Good leaders are made not born. If you have the desire and willpower, you can become an effective leader. Effective leaders develop through a never ending process of self-study, education, training, and experience. My BPPG will help me through my process to become an effective leader. I learned how to inspire my team into higher levels of teamwork through motivation discussed in this course “Leading People”. There are certain things you must be, know, and, do to meet your goals to be successful in a leadership role. Some of my skills do not come naturally, but are acquired through continual work and study. Good leaders are continually working and studying to improve their leadership skills. My goal is to become successful through Walden University MBA program. I will continue to develop my BPPG to reach my professional and personal mission, vision, and values to become a successful leader. Figuring out a course of action...
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...Effective Decision Making Abstract Managers judge the effectiveness of decision in terms of quality, timeliness, acceptance, and ethical appropriateness. The decision-making process is improved though creative problem solving and brainstorming. They way managers frame problems significantly affect the outcome. The effectiveness of a decision depends on cognitive biases and organizational barriers. Effective leader communicate well and motivate others. Managers match a leadership style with a preferred style for the situation. They develop a range of leadership styles and adapt to different situations. Quality, timeliness, acceptance, and appropriateness are components of decision-making. Transformational leaders have vision that guides and motivates them to higher goals. They motivate other to a higher level. Super leaders go a step further by helping others realize and maximize their abilities. Charismatic leaders motivate followers to make significant changes. Decision-Making Skills The effectiveness of a decision depends on factors such as the characteristics of the decision maker, various cognitive biases, and organizational barriers. In decision-making, managers vary in the amount or information, skills, or experience they have. They use different styles in making decision. Some focus on the details of a situation and compile them into a sensible decision. Others rely on their intuitive sense about a situation or focus on the “big picture.” Due to the complexity and...
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...9, Number 7 July 2000Mistakes to Avoid in Decision Making by Donald L. Caruth, Ph.D., SPHR and Gail D. Handlogten, SPHRDr. Caruth and Ms. Handlogten are principals, Human Resources Management Systems, in Rockwall, Texas (email: caruth@flash.net). They have published Staffing the Contemporary Organization (Quorum Books, Westport, CT, 1997).According to management expert Peter Drucker, managers do not generally spend a great deal oftime making decisions. Decision making is, however, the task that has the most far-reaching consequences. It’s imperative that managers recognize decision-making mistakes. Eight of the most common errors follow.Mistake #1: Failure to Recognize a ProblemManagers usually operate on a frantic day-to-day basis without recognizing a problem that’s before their noses. They seem resigned that things are the way they are because of the “system,” and someone else must take action. When schedules present obstacles, or operations aren’t running according to plan, a manager should suspect that a problem exists. They should act to solve the problem. Frequently, managers don’t recognize the problem as their responsibility due to lack of experience, or that they recognize the problem carries with it the obligation to do something. Therefore, no recognition equates to no responsibility.Mistake #2: Incorrect Problem IdentificationIdentifying the problem is the next step in effective decision making. This step is also the most difficult because the more obvious...
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