...of Case on Albert Dunlap and Corporate Transformation (A) Mid Term Exam – WAC Submission Submitted by: Zohaib Riaz MBA – 1st Semester Submitted to: Dr. Nasir Afghan MBA Program director Dated: December 1, 2013 Abstract The case is about Albert Dunlap and his role as a transformational leader in revitalizing Scott paper and Sunbeam Corporation from loss making companies to profit earning enterprises. Dunlap was an aggressive person known for his rapid fire management approach. He used his traditional methods of cutting staff, demanding top performance and setting rigorous standards. He was very passionate for his work. He disregarded the modern management perspective on quality and empowerment. Scott paper and sunbeam were in deep financial trouble when Albert Dunlap took control of these firms and transformed them into profit making entities. Dunlap was successful because of his corporate strategy of having shareholders’ wealth maximization as primary goal. Though employee morale was very low but still Sunbeam was generating good financial results. It has been recommended that Dunlap should focus towards employees’ motivation because employees’ motivation is the key of maximizing shareholders’ wealth in long run. Babson’s case study titled “Albert Dunlap and Corporate Transformation (A)” discuss the role of leadership and senior management in organization’s performance and how a leader can transform a mismanaged chaotic company to a very well managed and profitable organization...
Words: 3117 - Pages: 13
...suffered as much. The low employee morale in turn revealed the poor economic status prevailing in the organization and this indeed reflected their efficiency in operations management. Wells Fargo’s expansion indicates a large size of the company and they have been operating in various market segments satisfying the demographical changes. It is the consultant of Wells Fargo bank being used here to gather relevant points for the research paper. Customer satisfaction is believed to be their strength but this was once their issue. Still, this has not been fulfilled completely. The impact of recession on Wells Fargo bank was relatively high such that they had faced worst situations where they lost clients and customers. The employee turnover was also less. It has recently been noticed that this company has taken attempts to overcome the issues faced as a result of recession and enable growth. The employee strengths were increased and their business lines were expanded so that their reach is vast. Problem Statement The main aim of this research paper is to study the past and present functions of Wells Fargo bank in...
Words: 2763 - Pages: 12
...differently. They look for people who love their product and enjoy using it. Apple is looking for people who, “isolate true enthusiasm and believe in the Apple products” (Jason Colquitt, 2011). Black cards are the new invention at this company. Apple has a new strategy to have their people hand out black cards t employees at other organizations. These cards have the apple emblem and have something written on each side. On the front of the card it has a compliment and tells them they should talk to Apple. On the back side it says how they have good customer service ideals and how if they are unhappy with their job they should contact Apple. Apple has also come out with a “store within a store” idea. They have set up shop inside Best Buy and have consultants to go to the stores and train employees about their brands and all others. Now, is their new black card strategy ethical or unethical? Should Apple offer a different training method for its employees recruited through their new black card strategy? Is there a difference in an employee’s motivation at Best Buy selling a Mac than an employee at Apple selling a Mac? Black Card: Ethical or Unethical When it comes to certain situations or practices being ethical or unethical, there are many different views and definitions. Ethics are complicated, for example, the difference between medical ethics and business ethics. In the case about the Apple Corporation we are talking about business ethics. According to Ferrell,...
Words: 1260 - Pages: 6
...|[pic] |Course Syllabus | | |College of Natural Sciences | | |HCS/325 Version 1 | | |Health Care Management | | |April 10, 2012 – May 14, 2012 | Copyright © 2010 by University of Phoenix. All rights reserved. Course Description The course explores fundamental concepts of management theory as applied to health care. Students will examine the organizational structure of the health care delivery system and administrative processes such as planning, problem solving, decision making, and quality productivity improvement. Emphasis will also be placed on the major issues and problem areas confronting health service administrators. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document...
Words: 2181 - Pages: 9
...One of the many essential aspects of business development, including project management, includes belief how to develop a gap analysis. Many students feel that these projects are busy work; however, developed correctly the organization will better understand key points to the needed strategies that will assist an organization in obtaining industry leadership. This particular research paper is based on the Riordan Manufacturing organization created by the University of Phoenix, and establishes a base parameter for what you may look at during the creation of your possess gap analysis. Included is the introduction to the organization, situation analysis, stakeholder perspectives, ethical dilemmas, end-state vision, gap analysis, and the conclusion. Tables and appendixes referred to may not be available in this version of article. Gap Analysis: Riordan Manufacturing Riordan Manufacturing produces plastic parts including plastic beverage containers, automotive parts, aircraft related parts, and appliance related parts (Riordan Manufacturing, n.d.). The company's revenue exceeded $1 billion and is a Fortune 1000 enterprise (Riordan Manufacturing, n.d.). Due to current declines in sales and "uneven profits", Riordan embraced changes that included adopting a customer-relationship management system and a Six Sigma quality approach (Riordan Manufacturing, n.d.). While these changes were developed to combat the developing issues with the business end of the company vision and needs...
Words: 2263 - Pages: 10
...numbers of members of the royal family, some celebrities and the families of soldiers, terror and murder victims (BBC News UK, 2013). The scandal was further complicated when members of the London Metropolitan police engaged in behaviour that covered up or misrepresented the legality of the actions undertaken by the paper (BBC News UK, 2013). So to start, what are business ethics and social responsibility? Ethics are not easy to define. They represent a social contract between individuals of a given community, and define what a person ought, and conversely ought not, to do, (Andre & Velasques 1987). However, ethics are not defined by individuals, but rather represent the values of the largest majority. This means that the things an individual values may not be congruent with acting ethically as is defined by the community. This conflict is representative of an ethical dilema. This occurs when an individuals values contradict the behaviour that the code of ethics they belong to dictates they should uphold. A good example of an ethical dilema can be seen in the question: is it right to steal a loaf of bread to feed a starving child? Everyone will come across an ethical dilema at some point in their lives. It becomes very difficult however when we face these dilemas in the business world. In the example given above, the impacts of choosing whether or...
Words: 2910 - Pages: 12
...Mitigating the Adversity of Outsourcing: Outsourcing from the Employee’s Perspective Sarah J. Schillen Seattle Pacific University USA sschillen@gmail.com Gerhard Steinke Seattle Pacific University USA gsteinke@spu.edu ABSTRACT This paper explores how outsourcing activities and decisions put the well-being of the remaining employees at risk, ultimately affecting productivity and creating further costs to the employer. It highlights four potential threats to remaining employees: trust, job satisfaction, motivation, and stress. The paper provides several suggestions for mitigating these impacts, including communication to retain trust, acting ethically to ensure satisfied employees, seeking an understanding of employee perspectives to build employee motivation, and providing good planning along with training and development to reduce employee stress. INTRODUCTION Globalization provides organizations with more options than ever before. Business leaders are continuously encouraged to adapt, reevaluate, and strategically improve processes and approaches. Best practices are reinvented rapidly in attempt to keep up with market trends. The quest to recognize new methods for increasing revenue has become the inspiration for exploring new management techniques and strategies. One such rising trend in the advent of global markets is that of outsourcing. Common purposes for outsourcing include improvements to performance, cycle time, cost-savings, market share, productivity, customer service, and...
Words: 5411 - Pages: 22
...justice system. What characteristics of that job are sources of motivation and what characteristics may lead to dissatisfaction or burnout? How would you redesign the job to emphasize the first set of characteristics and deemphasize the others? Consider a specific job within the criminal justice system. What characteristics of that job are sources of motivation and what characteristics may lead to dissatisfaction or burnout? DQ 2: How would you redesign the job to emphasize the first set of characteristics and deemphasize the others? DQ 3: Describe the goals of your local police department. How do official and operative goals compare? What variables would you suggest to measure the achievement of those goals? Describe the goals of your local police department. DQ 4: How do official and operative goals compare? DQ 5: What variables would you suggest to measure the achievement of those goals? Law - General Law CJA 474 Week 1 Inidivdual Assignment A Diamond Personality Paper CJA 474 Week 2 Inidivdual Assignment Motivation and Control Thanks for Nothing Paper CJA 474 Week 2 Learning Team Assignment Work Perspectives Paper and Outline CJA 474 Week 3 Inidivdual Assignment Bullying Bosses Paper CJA 474 Week 3 Learning Team Assignment Wellness Strategy Survey and Recommendations CJA 474 Week 4 Inidivdual Assignment Mergers Don’t Always Lead to Culture Clashes Paper CJA 474 Week 4 Learning Team Assignment Problem Solving...
Words: 353 - Pages: 2
...Exploring the effect of ethical leadership in the relationship of reward system and Job performance Masters of Business Administration (Human Resource Management) BY Ayesha Amjad MBA3Y02121027 Sadia Mazhar MBA3Y02121010 Supervisor Mr. Muhammad Waqas LAHORE BUSINESS SCHOOL THE UNIVERSITY OF LAHORE ACKNOWLEDGEMENTS In the name of Allah, the Most Gracious and the Most Merciful Alhamdulillah, all praises to Allah for the strengths and His blessing in completing this research paper. Special appreciation goes to our supervisor, Sir Muhammad Waqas, for his supervision and constant support. Her invaluable help of constructive comments and suggestions throughout the research paper work have contributed to the success of this research. I would like to express my gratitude to the Dean, Lahore School of Business Dr. Naheed Sultana and also to the Head of Department, Lahore School of Business, Dr. Atif Mahmood for their support and help towards our postgraduate affairs. Sincere thanks to all our friends Amaima Yawar, Anum Sarwar, and Numan Irfan. Thanks for the friendship and memories. Last but not least, our deepest gratitude goes to beloved parents of Ayesha Amjad; Muhammad Amjad Fraooq and Mrs. Shazia Amjad and also to my brother Usman Amjad and sister Fiza Amjad for their endless love, prayers and encouragement. We also pay gratitude to deceased parents of Saadia Mazhar, Hafiz Muhammad Mazhar and Arjumand Mazhar and her sisters Ayesha Omer, Farkhanda Nouman...
Words: 7865 - Pages: 32
...University NURS 6053, Inter-professional Organizational And Systems Leadership Barbara De Groot, RN November 14, 2014 Introduction Patient advocacy extends back to Florence Nightingale and remains relevant today. While Nightingale did not explicitly address advocacy in nursing, she did demonstrate advocacy in many ways (Selanders and Crane, 2012). Today advocacy extends beyond the individual patient to local and global populations, and nationally and globally to the nursing profession itself. The purpose of this paper is to describe this author’s role as a moral agent or advocate for a specific issue in this author’s work, and explain one or more negative outcomes that may result if this role is not fulfilled. This paper will also analyze the skills, dispositions, and strategies necessary to help this author fulfill this role, and explain this author’s motivation for taking a stand. Role as an Advocate Advocacy has been described in ethical and legal frameworks, and as a philosophical foundation for practice (Negarandeh et al., 2007). Malik (1997) states that “the core condition which demands advocacy action is the vulnerability of a patient, either personal vulnerability due to illness and/or the vulnerability to risks inherent in the institutional processes to which the patient is exposed in the health care system.” As a nurse discharge planner case manager, part of this author’s job is to identify potential barriers to patient care and safe discharge. As...
Words: 1327 - Pages: 6
...will set in the beginning of their higher education experience. Goals are an important component to achieving success in any endeavor. A set goal can serve as a guide to staying on a predetermined course when times get tough, and prevent distractions by unimportant matters. It is also important to note that preset goals can provide benefits in areas like planning, motivation and the attainment of rapid results. Goal setting costs little or nothing, and can aid successful results in our lives, both in academic and nonacademic settings(Shah & Gardner, 2008). Setting goals helps in achieving the best results possible, for example my most important educational goal is to acquire my bachelors of arts degree in elementary education and ultimately earning my teaching certification. Self regulation is one of the most critical skills for success (Getzels & Csikszentmihalyi, 1976). When people commit in achieving their goal, they are likely to self regulate their behaviors towards this achievement. The Writing Process Part of a successful academic career include using effective writing strategies. These strategies benefit students in multiple ways. There are...
Words: 1494 - Pages: 6
...Dilemma at Devils Den Allan R Cohen Abstract This paper explores the case study Dilemma at Devils Den, which was created by Allan R. Cohen from Babson College (2004), and focuses on a fictional student named Susan and an experience with a few problems that she has at her college’s campus snack bar, the Devil’s Den. This paper aims to discuss Susan’s problems that she has identified with the night operations at the Devil’s Den, and whether or not the night shift managerial team performs strategy execution processes adequately. Introduction Susan identifies that the main problem mainly has to do with the night shift operations at the Devil’s Den. She points out that she had been noticing the fact that many of the employees at the snack bar were simply allowing their friends to take snacks without having to pay for them at all. Susan also points out those employees were also taking the snacks for free themselves. While ordinarily this is not a problem, the employees are only allowed to take snacks when they are on duty, and it has become a common situation where the employees simply leave with food. According to Susan, it has gotten so bad that employees will take food in front of the customers, who then think it would be okay to take food without paying as well, leading to this becoming a problem as well. Another problem that Susan identifies is the fact that the employees were not doing anything to stop or challenge the customers from taking the snacks from the Den. Susan...
Words: 1512 - Pages: 7
...and customers in order to achieve the overall organizational goals. To be effective leaders also need to be open to feedback and willing to work with their teams to create a plan that will drive them to reach their end goal efficiently and effectively. Title of Paper Within every organization there are managers who emerge that have natural abilities to motivate others, some learn the technique best suited for them on the job, and other don’t find a technique that works. Managers that have natural abilities are able to create an atmosphere that cultivates positivity, teamwork, and high performance. Managers, good or bad, usually leave an impression on their employees. The managers that don’t leave a memorable impression are generally those who have not found an effective technique for leading their employees. In my current organization managers frequently change, which has provided me the opportunity to work with several that have left an impression on me. I will talk about an Associate Director by the name of Rick Dasch who provided guidance and mentorship. Throughout my time on his team I was given insight into the overall organizational strategies and objects, as well as different managerial styles. In this paper I will discuss what I learned from him as a leader, and as a friend. Leadership Style When I first took a role in the Quality Assurance department of Verizon Wireless I did not completely know what to expect. As time progressed my supervisor told our Associate...
Words: 2063 - Pages: 9
...AN EXAMINATION OF LEADERSHIP TO DETERMINE A DIRECT CORRELATION BETWEEN LEADERSHIP STYLE AND ETHICAL DECISION MAKING Michael S. Huckaby BBA 4751 Business Ethics Professor Fernando Chavez Leadership is a complex and ever evolving skill-set. Good leaders not only guide behaviors of followers, but lead them and their organization to achieve common objectives. Good leaders have an ability to adapt to any setting so everyone feels empowered to contribute creatively to solving problems. Leaders of various levels of success have been studied throughout history, some good, some bad, but everlasting questions are always at the forefront of studying leadership: What is a good leader? What is the right approach to leadership or style of leadership? Do certain types of leaders produce better results? Are ethical leaders always the best leaders? If a single answer to these questions existed, perhaps society could build the mold of the perfect leader and distribute it throughout the world to solve the greater problems of society. However, this approach is unrealistic, so society is left to explore leadership in an effort to understand what makes a good leader. The primary purpose of this research paper is to critically examine whether a direct correlation exists between leadership style and ethical decision making. To answer this question, the author will examine each leadership style in terms of its definition, its multi-faceted dimensions or characteristics, and the associated...
Words: 3994 - Pages: 16
...management refers to the efficient integration of various processes involved in turning resources into consumer products. Effectiveness of the supply chain is more easily understood in terms of Value Chain Management, and the integration of processes that turn resources into consumer value. The current paper reports two studies into the value chain of organic produce in Netherlands. The paper combines two different research approaches to study which consumer motives and values are the main drivers of organic consumption. These motives are centered on hedonic, benevolent, and Universalist values. The study reconfirms earlier findings that health and taste are important motives driving organic food consumption, and that next to this environmental friendliness and naturalness are important drivers. More fundamentally, the consumption value of organic food is strongly related to social and ethical principles and beliefs. By committing it to superior ethical performance the organic supply chain could create a competitive advantage that is not easily copied by competing products. Objectives of the Study The basic objective is to understand consumer product knowledge and motivations with respect to organic products. In other words, this research focuses on the consumers’ beliefs towards organic products and the factors that influence their decisions on whether or not to purchase the organic agricultural products. Principles of organic farming are: * Ecologically, economically...
Words: 1480 - Pages: 6
