...Unit 1: Communication skills for working in the health sector Assessment You should use this file to complete your Assessment. How to complete and send your Assessment Save a copy of this document, either onto your computer or USB drive. Work through your Assessment, remembering to save your work regularly When you’ve finished, print out a copy to keep for reference Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment has 12 pages and is made up of 5 Sections. Name: Section 1: Understand how to communicate with a range of people Use the box below to explain at least three forms of communication available for use. Verbal Communication Verbal communication involves the use of spoken words. Communication is effective when the recipient of the message understands its meaning and can express that back to the speaker in delivering an intended message. Voice tone and volume are important in providing clarity. Listening carefully is also important. If they are not English speaking an interpreter will be required. Written Communication Written communication is done by the use of pen and paper to deliver a message. Other written methods include email, text chats and SMS. The effectiveness of written communication depends on the writing style, grammar, vocabulary, and...
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...different households with 4 somewhat different parents and an identical twin brother has absolutely shaped how I communicate with others. I have a lot of art traits from my Dad, Step-mom, and some from my Mom. Initially I wouldn’t label myself with any other culture because there isn’t many traditions, practices, etc. in my family. I personally don’t practice a religion but I do follow hard evidence and so on with science. I’m not the type of person that falsely claims information such as “art, music, or any-common-media is my life”, but I do practice art with music production/writing/playing and graphic design. So after analyzing it a little bit, I would comfortably place myself in an art driven culture, rather than a typical white-young-american-adult culture. So how do I communicate with those of different cultures? I would say that I come off as someone who is fairly reserved. I definitely...
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...Effective communication with children, young people and families Good communication is central to working with children, young people, families and carers. It helps build trust, and encourages them to seek advice and use services. It is key to establishing and maintaining relationships, and is an active process that involves listening, questioning, understanding and responding. You should always communicate with them appropriately to match the stage of development, personal circumstances, and needs of the person you’re talking to. It is important to be able to communicate both on a one-on-one basis and in a group. Communication is not just about the words you use, but also about the way you’re speaking and your body language. You need to feel and show empathy and sincerity, and above all, listen. You need to take account of culture and context. For example, you need to be aware and communicate appropriately if English is an additional language, or the child is disabled or at risk of under-achievement or other poor outcomes. Effective communication extends to involving children, young people, their parents and carers in the design and delivery of services and decisions that affect them. It is important to consult the people affected and consider opinions and perspectives from the outset. Another crucial element of effective communication is developing trust between the workforce and children, young people, parents and carers – as well as within different sectors of the workforce...
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...BTEC Level 3 National Health and Social Care uncorrected first proofs issued by marketing 2010. This material is © Hodder Education 2013 and should not be redistributed. Contents Walkthrough About the authors and Photo credits Core units vii ix Unit 1 Developing Effective Communication in Health and Social Care Understand effective communication and interpersonal interaction in health and social care Understand factors that influence communication and interpersonal interaction in health and social care environments Understand ways to overcome barriers in a health and social care environment Be able to communicate and interact effectively in a health and social care environment 1 2 13 15 18 Unit 2 Equality, Diversity and Rights in Health and Social Care Understand concepts of equality, diversity and rights in relation to health and social care Know discriminatory practices in health and social care Understand how national initiatives promote anti-discriminatory practice Know how anti-discriminatory practice is promoted in health and social care settings 21 21 30 34 39 Unit 3 Health, Safety and Security in Health and Social Care Understand potential hazards in health and social care Know how legislation, policies and procedures promote health, safety and security in health and social care settings Be able to implement a risk assessment Understand priorities and responses in dealing with incidents and emergencies 44 45...
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...Leadership for Health and Social Care and Children and Young People’s Services (England) (3978-51/52/53/54/55/56) December 2011 Version 3.1 (February 2012) Qualification at a glance Subject area City & Guilds number Age group approved Entry requirements Assessment Fast track Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) 3978 19+ There are no entry requirements Portfolio of Evidence, Practical Demonstration/Assignment. Automatic approval is available for centres offering the 3172 Level 4 NVQ in Health and Social Care – Adults 100/4794/3 and the 3078 Level 4 NVQ in Leadership and Management for Care Services 500/4105/8 Learner logbook and Smartscreen Consult the Walled Garden/Online Catalogue for last dates City & Guilds number 3978-51 Accreditation number 600/0573/7 Support materials Registration and certification Title and level Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Children and Young People’s Residential Management) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Children and Young People’s Management) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Children and Young People’s Advanced Practice) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Adults’ Residential Management) Level 5 Diploma in Leadership...
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...The general communication process and its implication on marketing communication Introduction Organizations today are heavily dependent on information to meet organizational needs. Effective communication plays a key role in fulfilling these needs and contributes significantly to organizational or business success. In this globalization period effective communication is critical to any organization and can help it in many ways. In fact, communication plays a role in product development, customer relations, and employee management - virtually every facet of a business' operations. In communication we share meaning in what we say and how we say it, both in oral and written forms. If we could not communicate, what would life be like? A series of never-ending frustrations,? Not being able to ask for what we need or even to understand the needs of others? Generally being unable to communicate might even mean losing a part of ourselves. Thus, in order to achieve results and being successful, it can be valuable to understand what communication is and how it works. The main objective of this paper is to explain the implication of general communication process on marketing communication. However, before we go through, we would like to clarify what general communication process is and what marketing communication is. What is communication, Marketing Communication and Communication Process? Communication Communication is a process through which senders and receivers of the message...
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...for C475 Care of Older Adult Objective Assessment Exam questions are taken from the Learning Objectives under the 9 Competencies: #1 Competency 742.1.1: Compassionate and Respectful Care of Older Adults The graduate integrates principles of compassion and respect for patients and their families into the planning and delivery of care to a diverse population of older adults and into advocacy for vulnerable older adults. This topic addresses the following learning objectives: * Recognize the impact of attitudes, values, and expectations about aging. * Describe how the RN’s personal beliefs and values may impact the care of older adults. * Articulate the concept of individualized care as the standard of practice with older adults, considering the right care, at the right time, in the right place and by the right provider of care. * Define Baby Boomers (those born from 1946–1964) reach retirement age (as of 2011) A large group of people born between 1946 and 1964, in the time after the Second World War. * What are the five racial groups listed in your text? African American, American Indian/Alaskan Native, Native Hawaiian/Pacific Islander/Asian, Hispanic, White * How would you perform discharge teaching to an Hispanic patient Teach the family as well because more than likely, pt is going home and family is his/her primary caregivers. * Apply effective and respectful communication strategies in the care of older adults and their families. ...
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...Assignment #2 : Social Justice Young Min JO 57712101 Part I: Analysis of India’s Child Labour Using Maxwell and Young’s Framework INTRODUCTION Child labour has been around since the industrial revolution. There are many different definitions of child labour depending on the organization. The International Labour Organization (ILO) describes child labour as “work that deprives children of their childhood, their potential and their dignity, and that is harmful to physical and mental development”. On the other hand, UNICEF describes it as “involved in child labour activities if between 5 to 11 years of age, he or she did at least one hour of economic activity or at least 28 hours of domestic work in a week”. Simply put, it is the employment of children under the minor legal age. The national census in 2011 still found that there were approximately 4.35 million child labourers in India (aged 5-14). By using Maxwell and Young’s framework, I will analyse the child labour force in India. INDIA’S SOCIAL INJUSTICE (MAXWELL) Reading the BBC article on India’s children labour, it is clear that social injustice plays a role. The exploitation, trade, and mistreat of these children all point towards social injustice. According to Maxwell, social injustice is moral unfairness in the division of society’s rewards or burdens. Despite the fact that using children as their labour force is morally wrong, the wage distribution ($2/day) inequity strongly supports the fact that there...
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...C475 Care of Older Adult Objective Assessment Exam questions are taken from the Learning Objectives under the 9 Competencies: #1 Competency 742.1.1: Compassionate and Respectful Care of Older Adults The graduate integrates principles of compassion and respect for patients and their families into the planning and delivery of care to a diverse population of older adults and into advocacy for vulnerable older adults. This topic addresses the following learning objectives: * Recognize the impact of attitudes, values, and expectations about aging. * Describe how the RN’s personal beliefs and values may impact the care of older adults. * Articulate the concept of individualized care as the standard of practice with older adults, considering the right care, at the right time, in the right place and by the right provider of care. * Define Baby Boomers * What are the five racial groups listed in your text? * How would you perform discharge teaching to an Hispanic patient * Apply effective and respectful communication strategies in the care of older adults and their families. * List some of the changes of aging that could affect therapeutic communication * Note the ways to communicate or assist a patient with disabilities such as hearing deficits, vision impairments, or aphasia and dysarthria. Be familiar with the types of hearing devices. How should you address the older adult during therapeutic communication? * Know the abbreviations...
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...Barriers To Communication. This report is going to identify barriers within different scenarios, strategies to overcome these barriers and evaluating these different strategies. Scenario 1- you are a nurse at Stafford Hospital. Maggie, aged 60, has been admitted to your hospital ward for tests after being very tired and struggling for breath. Six months ago she had cancer of the womb and underwent surgery to have a full hysterectomy followed by a course of radiotherapy. Tests have revealed that, unfortunately, Maggie’s cancer has returned and is now in her lungs and kidneys. The consultant arrives for ward round with her junior doctors. The ward is busy and fairly noisy; no curtains are drawn around the six beds in the bay. Maggie is alone. The consultant arrives at Maggie’s bed to tell her the results of her tests. As Maggie has been submitted to hospital, she may find it difficult to communicate with nurses/doctors as hospitals are noisy and professionals may not be able to hear Maggie, this could lead to either Maggie becoming frustrated with the professionals or the professionals getting frustrated with Maggie or misunderstanding what she’s saying and this may then lead to Maggie not having her needs met. Due to Maggie going through surgery and finding out her cancer has returned, this’ll lead to her self esteem being eroded and may cause anxiety so she may feel too scared to talk to anyone. As the ward is busy and no curtains are drawn, there’s a lack of dignity for these...
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...Teenagers primarily 9-10th graders | Topic: Prevention of Sexually Transmitted Diseases | Epidemiological Rationale for Topic (statistics related to topic): Teenagers engage in sexual risk behaviors that have untoward health outcomes. The statistical data provided from the CDC is alarming: * 46% had ever had sexual intercourse * 34% had had sexual intercourse during the previous 3 months, and, of these * 39% did not use a condom the last time they had sex * 77% did not use birth control pills or Depo-Provera to prevent pregnancy the last time they had sex * 14% had had sex with four or more people during their life * An estimated 8,300 young people aged 13–24 years in the 40 states reporting to CDC had HIV infection in 2009 * Nearly half of the 19 million new STDs each year are among young people aged 15–24 years Nursing Diagnosis: Risk of STD infection related to lack of knowledge of STD prevention as evidenced by teenager sexual behavior. Readiness for Learning: Identify the factors that would indicate the readiness to learn for the target aggregate. Include emotional and...
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...1. I have learned many new things about various cultures that could influence my teaching techniques and ideas. The most interesting part I learned during the different presentations is the language and religious barriers. If I become a teacher in a different town or part of the state it is important to research demographics and I now have some sources to reference. I plan to use what I have learned by referencing the handout provided and really using the diversity within my classroom as a benefit. A respectful outlook from teachers and students was one of most mentioned teacher tips. In an interview a Somalian immigrant mother said “I think children learn to be scared of my children. We are not scary. Boys dress same. Girls dress different....
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...In this assignment I am going to explain my understanding of working practices and strategies that are used to minimise abuse within the health and social care contexts. The caring professions provide some examples of what people thought may have been a good practice of care then but actually is poor or even abusive practice. The main reason why this happens is due to the changes that occurs within working policies. Within my workplace we have different policies that safeguard vulnerable adults, here are some of working practices that I believe help safeguard: • Complaints Policy Effective communication • Record-keeping Policy Risks Assessments • Confidentiality Policy Recruitment procedures • Data Protection Policy Induction • Protection of Vulnerable Adults Policy Training • Whistleblowing Policy Codes of conduct • Care plans – Person Centred Care Reflective practice • Anti – discriminatory / Anti – oppressive practice • Organisations safeguarding policy & procedures Each resident is assessed before arriving at the home, once assessed our nurse manager produces a careplan for that resident. The resident and their family have the right to be involved in developing a meaningful and effective care plan. The nursing home must work with the resident to develop an individualized, written care plan and must update it at least quarterly and any time your condition changes. Each resident important right...
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...ONLINE DISINHIBITION EFFECT OF SOCIAL MEDIA ON TAYLOR’S UNIVERSITY STUDENTS AGED 18 to 24 1.0 INTRODUCTION 1.1 BACKGROUND OF THE STUDY Today’s world involves the extensive use of technology where the general public depends on electronic devices and computers increasingly on a daily basis. Online communication frameworks are the increase with fleeting usage rates and growth. Social media is the predominant medium in online communication. According to Reaney, sixtytwo percent of people who are connected online, communicate through social media websites (Reuters, 2012). These social media platforms have become suitable for Internet users who can connect virtually anywhere through their smart phones, laptops, or home computers. Communicating through this medium has it own fair share of ramifications. A certain phenomenon that has the characteristics of social media users is the online disinhibition effect. Online disinhibition effect a loosening (or complete abandonment) of social restrictions and is inhibitions that would otherwise be present in normal facetoface interaction during interactions with others on the Internet. The six main factors of this effect include dissociative anonymity, invisibility, asynchronicity, solipsistic introjection, dissociative imagination, and minimization of authority. Dissociative ...
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...are the leading cause of death in young adults in Western counties and contribute to the disability and death internationally at the rate of 15% which is predicted to rise to 20% by 2020. In Ireland, it is estimated that there are 34,890 people of working age and 80,000 individuals in the general population living with TBI related impairment or disability (O’Connell, 2010). TBI...
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