...4, pp. 138-150, Apr 2011 Factors Affecting Retailers Attitude towards Manufacturers: A Study on Unilever Intisar Alam, 2Afreen Choudhury* Business School, BRAC University, Bangladesh 2Faculty of Business Administration, East West University, Bangladesh *ac@ewubd.edu 1BRAC 1Muhammad Abstract: The study addresses broadly the performance related issues as to what extent is the impact of various factors responsible in terms of retailers for doing business with manufacturers in FMCG (Fast Moving Consumer Goods) sector at Dhaka in Bangladesh. The theoretical framework was designed based on the literature and hence two hypotheses were formulated. The samples were selected by Proportionate Stratified Sampling method. The data were collected by distributing 10 items questionnaires to 50 retailers under different categories in Dhaka. The questionnaire was developed on the basis of exploratory research which were used to measure retailers attitude. Data collected were sorted out and keyed in into SPSS and were analyzed using descriptive statistics to answer the research question. Using the Factor analysis we have extracted four factors and named those factors as Manufacturer’s Production Standard, Managerial Efficiency, Promotional Capability and Customer Solution Capability. The result of the Multiple Regression analysis showed that there is a significant relationship between retailers’ attitude (dependent variable) and the factors determined in the factor analysis (independent variables)...
Words: 7236 - Pages: 29
...FACTORS AFFECTING THE CUSTOMER SATISFACTION IN E-BANKING: SOME EVIDENCES FORM INDIAN BANKS Abstract This study evaluates major factors (i.e. service quality, brand perception and perceived value) affecting on customers’satisfaction in e-banking service settings. This study also evaluates influence of service quality on brand perception, perceived value and satisfaction in e-banking. Required data was collected through customers’ survey. For conducting customers’ survey likert scale based questionnaire was developed after review of literature and discussions with bank managers as well as experts in customer service and marketing. Collected data was analyzed using principle component (PCA) using SPSS 19.0. A result indicates that, Perceived Value, Brand Perception, Cost Effectiveness, Easy to Use, Convenience, Problem Handling, Security/Assurance and Responsiveness are important factors in customers satisfaction in e-banking it explains 48.30 per cent of variance. Contact Facilities, System Availability, Fulfillment, Efficiency and Compensation are comparatively less important because these dimensions explain 21.70 percent of variance in customers’ satisfaction. Security/Assurance, Responsiveness, Easy to Use, Cost Effectiveness and Compensation are predictors of brand perception in e-banking and Fulfillment, Efficiency, Security/Assurance, Responsiveness, Convenience, Cost Effectiveness, Problem Handling and Compensation are predictors of perceived value in e-banking. Keywords:...
Words: 5273 - Pages: 22
...Political Factors Primarily, the company started their strategy by making the brand more profitable. This is to build a strong financial foundation. The main changes that had happened are from the accounting practices of the company. During the said changes and process of restructure, there are different political factors that might be considered. One of this is the environmental issues. As of now, more and more individuals and organizations are focusing on different issues regarding the environment. The fact that the company will be outsourcing from other countries, there are different international as well as local laws that must be considered in order to maintain the continuous process of the development. The trade restriction and tariffs are also another of the most important political factors that must be considered. This is due to the fact that the company already followed the strategy of Adidas and Nike in outsourcing their production in Asia. The primary reason for outsourcing of production is because, most of Asian countries offer lower labor cost and other taxes compare to Europe and America. In terms of political stability, due to the fact that the company is a multinational company that produce as well as sell their products in different parts of the world, there different political issues and events in other local partners that can affect the overall performance of the company. Economic Factors The said situation in the political factors, are...
Words: 318 - Pages: 2
...BATANGAS FACTORS AFFECTING THE ACADEMIC PERFORMANCE OF ENGINEERING STUDENTS In partial Fulfillment for the Requirements for Methods of Reasearch by Carandang, Castillo, Gonda, Santos, I. Introduction Engineers nowadays are in demand to lots of companies here and abroad. In fact, thousands of engineering graduates and board passers work mostly in other countries. This is the reason why lots of students took engineering courses. Engineering has always been considered as a very difficult course by most of the students. It’s almost always the last thing that will come to the minds of the students when it comes to choosing their course or program. Engineering, as a program has a lot of difficulties within its name. There are lots of math and science subjects and instructional activities that students will really find it difficult to pass. It requires a great responsibility in achieving the title “Engineer”. Some students who are already taking up engineering doesn’t know the hardships that they are still about to face, that’s why a large number of students tend to have a low academic performances. The field of engineering has become so diverse in recent years that a definition is not easy to come by. Engineers still build skyscrapers, design machinery, and oversee public works. They also address society's needs and problems on a number of other scales with a unique blend of technology and science. At the macro level, environmental engineers are quantifying...
Words: 3617 - Pages: 15
...Proceedings of the 33rd Hawaii International Conference on System Sciences - 2000 Investigation of Factors Affecting Healthcare Organization’s Adoption of Telemedicine Technology Paul Jen-Hwa Hu University of South Florida Patrick Y.K. Chau University of Hong Kong Olivia R. Liu Sheng University of Arizona Abstract Recent advances in information and biomedicine technology have significantly increased the technical feasibility, clinical viability and economic affordability of telemedicine-assisted service collaboration and delivery. The ultimate success of telemedicine in an adopting organization requires the organization’s proper addressing both technological and managerial challenges. Based on Tornatzky and Fleischer’s framework, we developed and empirically evaluated a research model for healthcare organizations’ adoption of telemedicine technology, using a survey study that involved public healthcare organizations in Hong Kong. Results of our exploratory study suggested that the research model exhibited reasonable significance and classification accuracy and that collective attitude of medical staff and perceived service risks were the two most significant factors in organizational adoption of telemedicine technology. Furthermore, several implications for telemedicine management emerged from our study and are discussed as well 1. Introduction Telemedicine is essentially about use of information and biomedicine technology to support, facilitate or improve collaboration...
Words: 6881 - Pages: 28
...different grounds. So we study that, for which qualities company is advertising, those features that product have or not. SCOPE OF THE STUDY ? This Report will help to understand the consumer behaviour towards purchasing a new Washing Machine or Refrigerator. ? It also opens the various factor which can effect the purchase decision. ? This Report provides a frame of mind of people, what are the exceptions of consumer and up to how much level these expectation met. ? This Report will be helpful for Retailers and Companies so that they can understand the consumer behaviour and can satisfy the consumer on more better manner. ? To know whether they recommend to other or not. www.allprojectreports.com OBJECTIVES OF THE STUDY ? To know race of celebrity in buying decisions. ? To know consumer behaviour while purchasing. ? To know what factor affect consumer behaviour. ? To know the consumer view regarding service/after sales service. ? To know various strategies used by companies to attract consumers ? To know the consumer preference. RESEARCH METHODOLOGY TYPE OF RESEARCH DESIGN The project will certain the drivers Consumer Behaviour and to find the factor which affect purchase of Washing Machine & Refrigerator. The Research divide into two parts : - ⊗ exploratory research to find the various drives of consumer behaviour ⊗...
Words: 6303 - Pages: 26
...SANAYSAY NA PORMAL TUNGKOL SA EDUKASYON Ang pagkakaroon ng isang mataas at matibay na edukasyon ay isang saligan upang mabago ang takbo ng isang lipunan tungo sa pagkakaroon ng isang masaganang ekonomiya. Mataas na edukasyon na hindi lamang binubuhay ng mga aklat o mga bagay na natutunan sa ating mga university at paaralan. Bagaman, kasama ito sa mga pangunahing elemento upang magkaroon ng sapat na edukasyon, ang praktikal na edukasyon na nakabase sa ating araw-araw na pamumuhay ang siya pa ring dapat na piliting maabot. Matibay ang isang edukasyon kung ito ay pinagsamang katalinuhan bunga ng mga pormal na pag-aaral tungkol sa Mathematics, Science, English at mga bagay na tungkol naman sa buhay at kung paano mabuhay ng maayos. Ang edukasyon ang nagiging daan tungo sa isang matagumpay na hinaharap ng isang bansa. Kung wala nito, at kung ang mga mamamayan ng isang lipunan ay hindi magkakaroon ng isang matibay at matatag na pundasyon ng edukasyon, magiging mahirap para sa kanila na abutin ang pag-unlad. Marapat lamang na maintindihan na ang edukasyon ay siyang magdadala sa kanila sa kanilang mga inaasam na mga mithiin.Ang unang layunin ng edukasyon ay upang magkaroon ng kaalaman sa mga bagay-bagay at impormasyon sa kasalukuyan, sa hinaharap at sa kinabukasan. Ito ang nagsisilbing mekanismo na humuhubog sa isipan, damdamin at pakikisalamuha sa kapwa ng isang tao. Ito rin ang dahilan ng mga mabubuti at magagandang pangyayari sa ating mundo at ginagalawang kapaligiran.Ang edukasyon...
Words: 1113 - Pages: 5
...The college of international hospitality management(CIHM) of the lyceum of the Philippine(LPU) Cavite Campus started to offer different specialization such as: * BS in Cruise Line Operation in Culinary arts(BSIHM-COCA) .This course focuses on hotel and restaurant operations in the cruise line operations in culinary arts. Over the years, there has been a great demand in professional hospitality manpower on-board luxury vessels worldwide. Lyceum of the Philippines University is the first to offer this program with the vision of providing the industry with a pool of knowledgeable, skillful and value laden seafarer's who are able to respond to the growing needs of the global cruise industry. * BSIHM in Culinary Arts and Kitchen Operations(BSIHM-CAKO). The Culinary Arts and Kitchen Operations Program is a Bachelor of Science Degree Program that provides foundation and specialization study in the culinary arts and foodservice field through academic, laboratory and field internship experiences. The Program provides the knowledge and skills necessary for the students to ensure efficiency and quality product preparation and service in the foodservice setting. The program is designed in two-depth areas in the culinary field: operations and management, which is to prepare students for employment in a variety of food production and restaurant positions in the growing of foodservice field. * BSIHM in Culinary Arts and Kitchen Operations (BSIHM-CAKO) The Culinary Arts and Kitchen...
Words: 418 - Pages: 2
...COPING MECHANISM Task-oriented / problem-focused coping Problem focused coping also referred to active coping involves controlling managing stress by directly altering situations Edward, 1999. It alters either the environment itself the environment interacts. This type reaction of coping is more stressor and it tends to be used by the people with high score on the big fire personality super factor conscientiousness Watson & Hubbar, 1996. Emotion-oriented / emotion-focused coping In contrast, emotion coping strategies involves the individual’s attempts to regulate emotional responses to, and decrease the effects of a stressful situation Edwards, 1999. This coping strategy can change a person’s emotional response to the stressor. This type of coping usually decreases arousal. People are likely to adopt emotion-focused coping itself and so they must alter their perception of, or responses to, the stressors. Studies with male participants have indicated that those perceiving less control over events are less likely to use problem-focused strategies involving direct actions and more likely to use emotion-focused strategies such as distraction and emotion support David&Sals, 1999. If he doesn’t think anything he does at work ultimately affects whether he gets did off, he is less likely to use active coping strategies. Another type of emotion-focused is venting. Penne baker, 1989 asked a group of college students to write for twenty (20) minutes, a day of for four (4)...
Words: 1327 - Pages: 6
...relationship between family socio-economic status (SES) and the academic performance of children is well established in sociological research.2 While there is disagreement over how best to measure SES, most studies indicate that children from low SES families do not perform as well as they potentially could at school compared to children from high SES families (Graetz, 1995). Most studies, however, compare students from across all SES backgrounds to reach the conclusion that low SES adversely affects a range of educational outcomes. Another important dimension, however, is the factors that may influence educational outcomes within particular SES bands. This paper presents data on the educational performance of children from financially disadvantaged backgrounds and examines its variation as affected by traditional measures of SES as well as by a range of other family, individual and contextual factors. STATEMENT OF THE PROBLEM The purpose of this study is to know the problems encountered by the Grade Seven students of Dona Aurora National High School and the effects of these problems on their academic performance in school. More specifically, the investigation seeks to answer the following questions: 1. Do the following problem areas affect the academic performance of the students? a. Family b. Academics c. Study habits d. Social relationship e. Finance f. Health 2. How do these areas rank according to the number of frequencies of the specific problems ...
Words: 2573 - Pages: 11
...Research Utilization Title of the Study: Sampalocan: Sa Harap ng Patuloy na Migrasyon Researcher: Mr. Ricky M. Realingo Research Environment: Sampalocan, Isla Verde, Batangas City Date Started: November 2011 Date Completed: February 2012 The given courses of action had been undertaken and had affected the recommendations of the study about the present condition of Sitio Sampalocan in the face of continuous outmigration of its inhabitants. Strategies of Research Utilization The following activities are done to make use of the findings of the study and to continuously work on the recommendations for a future possible course of action. A. Revisiting the place and observing the ff. On April 7-11 2012, the place is again visited to reassess the physical features of the community. 1. Religious Activity. Chapels and religious activities participated by the people are observed. [pic] The Mahabang Buhangin Chapel that celebrates fiesta on May 28 [pic] The Main Parish of Isla Verde in Pajo has few attendees for daily morning mass [pic] Few people participates in the DAGIT, an Easter Sunday activity. Some of them are vacationing former residents of Sampalocan. 2. Physical features. The socio-geographical and economical condition is also a concern during the reassessment...
Words: 382 - Pages: 2
...Factors Affecting College Students’ Motivation A thesis submitted in partial fulfilment of requirements for the College of Arts and Sciences Major in Psychology By Imelda Tolentino Josan Alejandra Valle Charize Faith Laciste Mirriam Calimlim Arellano University-Pasig September, 2013 Chapter I Introduction Studying is said to be the primary key to achieve academic excellence, but what factors really driven students to study? Others might say that fears motivate students while others might claim that you should give them tough classes and they will pull through. Some teaching faculty would say that students are motivated because of their personal goals in life. Yes, you could ask everyone but they would just answer in different opinions. The disagreement about the sources of student motivation makes the question of academic motivation sound a great deal like that of workplace motivation. Management theory abounds with contradictory theories about what makes employees work. Maslow (1968) argued that needs drive behaviour, and that workplace (and, presumably, academic) motivation is determined by the level of the needs hierarchy at which the individual is operating. McClelland (1966) claimed instead that motivation is driven by an innate need to achieve, and Herzberg (1959) proposed that the content of the jobs themselves was the source of the elusive employee motivation. The purpose of this research was to align explanations for student motivation with classical workplace...
Words: 3514 - Pages: 15
...A STUDY OF FACTORS INFLUENCING TOURISM INTRODUTCION: Tourism faces a challenging change in its framework conditions: The geopolitical as well as the economic situation require new strategies. Technological innovations, demographic change and a powerful costumer have to be met in politics, marketing and planning. New destinations, new products with prices on a level, which would have been incredible some years ago, compete with the established tourism offer. There are a number of factors affecting tourism. They are: Economic Factors * Cost of certain vacations can act as a travel barrier * Economic prosperity can encourage people to take more trips * Good economic time, people have more discretionary income – money left over after paying taxes & basic living expenses Technological Factors * Methods of transport have become faster & more fuel efficient = more cost efficient – cheaper for people to travel * The more tourist facilities (infrastructure) a country has, the greater a success it achieves as a tourist destination * Developments in information technologies have also had a great impact. Example: internet – people are aware of more travel options and can book trips instantly. Political Factors * Tourists avoid areas of political unrest * If a region is politically stable it can influence the #’s of visitors * Reports of terrorism or high crime rates can keep people away Demographic Factors * Demography...
Words: 712 - Pages: 3
...Human Resource Planning facilitates international expansion strategies. a. True b. False 2.1.3. Factors affecting HRP HRP is influenced by several factors. Following are some of them: i. Strategy of the organization ii. VUCA environment iii. Nature of the jobs Strategy of the organization If the organization growth plan is by acquisitions and mergers, then there is a chance that the organization might have to reduce their manpower because the firm that they are acquiring or merging will have employees who are already doing similar kind of jobs. So there is a chance that might be the same posts in both the organizations and if one person can do the work of both the organizations after the acquisition/merger, then the organization might consider the exit or transfer of one of them. On the contrary, if the organization is planning organic growth, then they might need...
Words: 984 - Pages: 4
...FACTORS AFFECTING PLANNING Conditions • Evaluating the present conditions of the business • Change happens unexpectedly Time Factor • Time is the most precious resource of an organization • Managers are given a span of time within which to bring out plans into implementation Resources Available • There must be enough funds and materials available for the purpose of putting plans into effect Skills and attitudes of management • An attitude of indifference and non – involvement could but spell failure to any planning Political, social, and environmental conditions • Social and economic conditions of the community Physical Facilities • Science and technology • Plants and equipments Collection and analysis of data • Information is the greatest resource • Acquisition, organization and interpretation of data POLICIES AND CLASSIFICATIONS Policies are guides to managerial decisions which fall under certain limits or boundaries These are formulated by management to govern actions at all levels As to Origin Imposed policies Are those required by the government as laws, procedures and administrative orders Appealed policies Are formulated when a subordinate endorses to his superior matters not covered by existing policies Originated policies Are those that are formulated by the top management As to level in the Organization Basic policies Formulated at the start of the business but may be amended to cope with changing conditions ...
Words: 1085 - Pages: 5
