...Higher National Diploma in HEALTH & SOCIAL CARE MANAGEMENT Unit Title: Unit 26 Facilitating Change in Health and Social Care Assignment Title: Assessment One Student Name & Number | Alliance Ntumba Menakuntima 588080 | Unit Lecturer: | Melvin Brown | Group: | | Issue Date: | 23.09.15 | Draft Submission: | | Final Submission: | 30.11.15 | IV Name & Date: | Turnitin Details: Enrolment Password: 115511Class ID: 3024029 | Executive Summary “Even if you are on the right track, you will get run over if you just sit there” (Will Rogers, 1920, p 6) This report examines the types of changes that health and social care services are constantly exposed to could be political, environmental, social, technological, legal and environmental and the challenges attached to some of these factors. It provides measurable method to weight up the effectiveness of the changes and its impact in the sector. It presents findings on the influence of the changes in the organisation and gives suggestions on the organisation’s ways to respond to changes. Introduction Change according to Nolan (2009; p 45) is the process of shifting from a current condition to a sought after condition. Change is inevitable within organisations because it is a never ending cycle and the driving force for the change could either be internal or external to the organisation or even the mixture...
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...Introduction Palliative care (PC) provides a better comprehensive health care for patients with cancer and their families. Supportive care, pain management and symptom control at the end of life are valuable and common services provided by the PC team (World Health Organization [WHO], 2002). However, there are many challenges and barriers for PC in developing countries such as: health care and public literacy about PC, opioid phobia, policies and regulations to access and prescribe opioid, limited resources and adequate education and training (Bingley & Clark, 2009). The presence of these problems plays a major role in providing suitable and accessible symptom management for many oncology patients. In Saudi Arabia, between 2007 and 2011,...
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...implication for improving health and well-being. In this paper we will provides comprehensive analysis and benefits of implication of policy program National Service Framework for Mental Health (NSF–MH) and how well it has an impact on the target population. Thus, the need of NSF resulting in introducing ‘New ways of working policy’ for IAPT initiative’ involved as one of greatest changes and challenges for professional culture and workforce. It is important to provide a wider platform for literacy practitioners, adult and parents. However the literature review provides evidences of effective practices and evaluation...
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...Scottish health boards, has a huge advantage in being responsible for the total health needs of the population and for integrated care. This means it is responsible for better health of communities through population wide and individually focused initiatives to maximise health and prevent illness; for better care of its patients through quick access to modern services, in clean and infection free facilities, by well trained and courteous staff; and for better value for the use of the public money they spend by ensuring there is no waste and inefficiency, money is spent only on what is needed and has evident therapeutic benefits and variation from core care pathways is the exception. Products and services NHS Highland’s customer is the public and its vision is to provide quality care at all times; to support people and communities to maximise their own health; to develop precision driven services so that when people need care they experience timely, focused, effective services that minimises the duration and frequency Our approach embraces the Healthcare Quality Strategy for Scotland. At its heart this recognises people’s priorities are for: * Caring and compassionate staff and services * Clear communication and explanation about conditions and treatment * Effective collaboration between clinicians, patients and others * A clean and safe care environment * Continuity of care and * Clinical excellence PESTLE Analysis I have...
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...Change and Culture Case Study I Mergers occur almost every day in the business world for one reason or another. In health care two or more facilities may merge because of lack of staff, budget cuts, or poor administration that causes pending closures of one or more facilities. When mergers of two healthcare facilities occur, top line management and administration are normally always the first to get the axe from the healthcare facility that needed the bailout. This leaves middle management with the task of effectively aligning the staff of the healthcare facilities without causing conflict that would undermine the good nature of the newly formed health care facility. The scenario calls for acting as a middle manager in a healthcare facility that has just merged with a previous competitor. Each facility will come with their own set of flaws and flourishes. This paper will address how middle management can form a bond with employees of both facilities. It will also give best practices on how to jointly implement inpatient and outpatient services and correct flaws and continue to flourish as one health care facility that provides the best service to their patients. The usual reason for two health care facilities merging is because one facility is not doing well and is in danger of being shut down. The not doing so well can be attributed to budget, quality of service, employee retention, training, space, or a takeover in board members. There are other reasons for mergers...
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...are so many different types of people in this world. As nurses work in their everyday environment they run into many different cultures and people. Utilizing an assessment tool to help guide one in the direction of their patient’s culture and heritage, which can provide more patient centered care. The information gathered can help the communication between nurse and patient, helping to create cultural competency and understanding of others beliefs. This paper will address the differences and similarities between three heritages, Korean, Filipinos, and Western culture. While giving history on each of these cultures and reviewing the heritage assessment tool, one will be able to understand the three cultures better and define similarities and difference between them. Defining Health Health maintenance is the foundation of our health, the definition from Mosby’s medical dictionary states, “Health maintenance, a systematic program or procedure planned to prevent illness, maintain maximum function, and promote health. It is central to health care, especially to nursing care at all levels (primary, secondary, and tertiary) and in all patterns (preventive, episodic, acute, chronic, and catastrophic).” (Mosby's Medical Dictionary, 8th edition. © 2009, Elsevier). Health Protection encompasses activities that are dealt with by public health officials. These activities include ensuring safety for the public in regards to safety and quality of food, water, air and environment...
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...Boundaries Understanding cultural issues among the community can improve health based on needs of the community. Choosing appropriate methods of care is challenging in implementing an educational plan. It is important for the health care providers to develop skills and knowledge when caring for people from other cultures. Assessments should include understanding strengths, weakness, resources and needs of the community. Hispanics form a large part of ethnic minority in the United States. The Hispanic populations have diverse ethnic origin and have low socio- economic and educational levels when compared to other ethnic groups in the United States. The health of Hispanic communities begins with analysis of how Hispanic families perceive health and illness. The concepts of beliefs, health and illness and folk medicine are learned and inherited from families. Environmental and social factors such as income and social status, education, working conditions, physical environments, and health practices are important in considering the health of the community. The principles of culture preservation, culture accommodation and culture repatterning should be incorporated when providing care to people from other cultures (Stanhope & Lancaster, 2008). Cultural competence and frameworks allows for learning and creating opportunities for nurses to learn about different cultures, practices and beliefs and help develop plan of care based on their needs. People and place: The Hispanics of the...
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...Running head: Case Study 1 Revitalizing a Brand Strayer University Current Marketing and Brand Position Plaza Home Health Services was established a year ago by nurses Jennifer and Nancy. Despite its hurried opening and poor logo it has generated revenue and made its presence known well between the current competitors. Despite this initial success Plaza Home Health needs to reinvigorate their identity to establish themselves successfully in the current marketplace. It is thus extremely important for them to analyze the current marketplace and to determine products needed and develop techniques to strategize and promote the products offered. Any new product is associated with risk but since Jennifer and Nancy have already opened this new Health services center they have stepped further into the market. Now that they have already established a service they need to target it to the appropriate audience. The success in marketplace is associated with skillfully promoting its services and products to retain old and attract new customers (Fortenberry, J. (2010). The total product concept by Theodore can help to maintain services that meet and exceed customer’s expectations. 1) The Generic Product- This is the basic service that is provided to the customers. Plaza Home Health Services offers home health service. This basic services is difficult to distinguish from competitors. 2) Expected product- At this level products and services need branding and certain other...
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...physician. These thoughts directed me to do some research and I found an article that discussed patient’s perceptions and views in detail. The research article titled “The Lived Experiences of African American Women Receiving Care from Nurse Practitioners in an Urban Nurse-managed Clinic” by Wehbe-Alamah, McFarland, Macklin, & Riggs, (2011) addresses the experiences of African American women who received care by NPs. The objective of this study was to discover the lived experiences of the selected adult African American women used for the study when...
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...Introduction Leadership management and NLP Mastering self-awareness, and in order to become an extraordinary communicator, the leaders create the attributes of great self-awareness, resourcefulness, flexibility in behaviour and effectiveness, which all together develop their innate resilience. All this is necessary to establish a clear thinking, focused mind, personal grooming, and behavioural psychology and NLP can be applied here. According to Tosey (2008) neurolinguistic programing means a systematic linkage between an individual’s mental internal experience (also referred as ‘neuro’), language (‘linguistic’) and the patterns of behaviour (‘programming’). According to Walker (2004), this can further be distributed into three components, including: • Neuro: based on the neurology of feeling and thinking • Linguistic: usage of language to persuade or influence others and ourselves • Programming: guidelines on how to achieve the set goals Self-awareness on the other hand is the ability to know, understand and assess our own self, specifically the flow of our feelings, implicit weaknesses, latent talent which is not yet groomed by us and the areas of our life, which require attention and change. We also need to evaluate if we are guided by our moral values, or some kind of conditioning has been shaping us. Likewise, we also need to examine if our thoughts and actions are in compliance with the principles and beliefs we possess in mind. The ability to self-awareness is one...
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...Social Science a Medicine 54 (2002) 1255–1266 Health sector reform and public sector health worker motivation: a conceptual framework Lynne Miller Francoa,*, Sara Bennettb, Ruth Kanferc a University Research Co., LLC, Partnerships for Health Reform Project, 4800 Montgomery Lane, Bethesda MD 20814, USA b Abt Associates, Partnerships for Health Reform Project, 4800 Montgomery Lane, Bethesda MD 20814, USA c Georgia Institute of Technology, Atlanta, GA 30332, USA Abstract Motivation in the work context can be defined as an individual’s degree of willingness to exert and maintain an effort towards organizational goals. Health sector performance is critically dependent on worker motivation, with service quality, efficiency, and equity, all directly mediated by workers’ willingness to apply themselves to their tasks. Resource availability and worker competence are essential but not sufficient to ensure desired worker performance. While financial incentives may be important determinants of worker motivation, they alone cannot and have not resolved all worker motivation problems. Worker motivation is a complex process and crosses many disciplinary boundaries, including economics, psychology, organizational development, human resource management, and sociology. This paper discusses the many layers of influences upon health worker motivation: the internal individual-level determinants, determinants that operate at organizational (work context) level, and determinants stemming from interactions...
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...Nursing http://tcn.sagepub.com/ Standards of Practice for Culturally Competent Nursing Care : 2011 Update Marilyn K. Douglas, Joan Uhl Pierce, Marlene Rosenkoetter, Dula Pacquiao, Lynn Clark Callister, Marianne Hattar-Pollara, Jana Lauderdale, Jeri Milstead, Deena Nardi and Larry Purnell J Transcult Nurs 2011 22: 317 DOI: 10.1177/1043659611412965 The online version of this article can be found at: http://tcn.sagepub.com/content/22/4/317 Published by: http://www.sagepublications.com On behalf of: Transcultural Nursing Society Additional services and information for Journal of Transcultural Nursing can be found at: Email Alerts: http://tcn.sagepub.com/cgi/alerts Subscriptions: http://tcn.sagepub.com/subscriptions Reprints: http://www.sagepub.com/journalsReprints.nav Permissions: http://www.sagepub.com/journalsPermissions.nav Citations: http://tcn.sagepub.com/content/22/4/317.refs.html >> Version of Record - Sep 26, 2011 What is This? Downloaded from tcn.sagepub.com by Marty Douglas on September 27, 2011 412965 ouglas et al.Journal of Transcultural Nursing TCN22410.1177/1043659611412965D Commentary Journal of ranscultural Nursing T 22(4) 317–333 © The Author(s) 2011 Reprints and permission: sagepub.com/journalsPermissions.nav DOI: 10.1177/1043659611412965 http://tcn.sagepub.com Standards of Practice for Culturally Competent Nursing Care: 2011 Update Marilyn K. Douglas, DNSc, RN, FAAN1, Joan Uhl Pierce, PhD, RN, FAAN2, ...
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...support their own families. In the process, the children become law-abiding, taxpaying citizens, who in turn support the state. If all goes well and to plan, parts of the society produce order, stability and productivity. If all doesn’t go to plan, then parts of the society then must adapt to recapture a new order, stability and productivity. For example, during a financial recession with its high rates of unemployment and inflation, social programs are trimmed or cut. Schools offer fewer programs. Then a new social order, stability and productivity occur. Functionalists also believe that society is held together by social consensus, in which members of the society agree upon, and works together to achieve, what is best for society altogether. Functionalism has received criticism for neglecting the negative functions of an event, such as divorce. Critics also claim that the perspective justifies the status quo and complacency on the part of society’s members. Functionalism does not encourage people to take an active role in changing their social environment, even when such...
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...COMMUNICATION IN HEALTH AND SOCIAL CARE Name: Institution Affiliation: Instructor’s Name: Date of Submission: Table of Contents Introduction 4 Task 1 4 LO1 Be able to explore how communication skills are used in health and social care 4 1.1 Explain one relevant theory of communication to health and social care context 4 1.2 Explain types of communication skills used in health and social care context 5 1.3 Discuss methods of dealing with inappropriate interpersonal communication between individuals in health and social care setting 7 1.4 Analyze strategies such as Braille for the visually impaired to support users of health and social care services with specific communication needs 8 Task 2 9 LO2 Understand how various factors influence the communication process in health and social care 9 2.1 Discuss how the communication process is influenced by values and cultural factors 9 2.2 Explain the influences and the impacts of legislations, charters and codes of practice on the communication process in a health and social care setting 10 2.3 Explain the effectiveness of organizational systems and policies in promoting good practice in communication 11 2.4 Discuss ways of improving the communication process in a health and social care setting 12 Task 3 12 LO3 Be able to explore the use of Information and Communication...
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...Trends Paper Demographic trends reveal developments and changes in human population. More specifically, demographic trends relate to changes in a population’s age, educational attainment, and health. Business leaders, marketers, and advertisers can glean valuable insight from demographic trends. For example, a geographical location might experience a shift in migration patterns. Without understanding demographic trends for the area, businesses could make decisions on a customer segment based on conjecture. Evaluating demographic trends for the area, however, might reveal that there’s a change in the population’s average age, employment status, income, or wealth all of which would help businesses better target its customers and prospects. This can yield additional insight such as trends in a population’s socioeconomic status, life stage, and lifestyle. Socioeconomic status is determined by measuring income, education, occupation, and wealth of an individual or a family. Life stage is based on an individual’s age, family status, and relationships. Lifestyle is determined by education, activities, interests, opinions, socioeconomic status, and life stage. All of these characteristics are helpful to businesses as they are valuable predictors of consumer spending trends. Evaluating customers’ and prospects’ demographic trends, business decision-makers can identify changing needs in the marketplace and adjust to them. Demographic trends can also help organizations spot future...
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