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Interviewing Technique

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Job Interview Guide

Candidate’s Name: _______________________________ Date: _______________
Interviewer(s): _____________________________________
Interview Rating Scale: 1 = Not Acceptable 2 = Poor 3 = Fair 4 = Good 5 = Excellent

Qualifications

Education (min. to do the job)

Experience (min. to do the job)

Special Job Knowledge and Skills

Working knowledge of computers ___/10
 MS, Word, Excel, spreadsheets, databases
¬¬¬
1. Explain your experience working with various computer applications that would indicate your level of expertise.

Knowledge of HR management systems ___/20
 Personnel Information Systems, FOIP, labour relations,…

1. Based on your experience, explain the role of HR in an organization.

2. Give me an example of an employee relations problem that you helped a line supervisor with.

Competencies and Key Indicators

Customer Service ___/20
 relationship focused, understands customer needs, resolves problems

1. Tell me about a time when you resolved a problem for a difficult customer?

2. Explain how you…

Communication ___/30
 communicate with different levels & in difficult circumstances…
 write correspondence

Organization Skills ___/10
 plan & prioritize work, set goals, multi-task, time management, delegate…

1. Give an example when you have….

2. Tell me about a time in your past job when you…

Decision Making ___/10
 ability to make timely and informed decisions that positively benefit the team and organization; proactive vs reactive

1. Give an example when you have….

2. Tell me about a time in your past job when you…

Overall Score ___________(100)
Interview Rating: 1 = Not Acceptable 2 = Poor 3 = Fair 4 = Good 5 = Excellent
Recommendation for hire:  yes  no

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