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Jetstream

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Submitted By babusingh
Words 1448
Pages 6
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Case Study :
Jetstream Aerospace

ST. LAWRENCE COLLEGE ALPHA CAMPUS
June 26th , 2015
Authored by:
Brijraj Singh4235113
Muthupandian Thevar- 4235280
Nandhu Venugopal4237344

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Table of Contents
Executive Summary....................................................................................................................................... 2
Issues Identification ...................................................................................................................................... 3
Environmental and Root cause analysis ....................................................................................................... 4
Alternatives and options ............................................................................................................................... 6
Recommendation.......................................................................................................................................... 8
Implementation ............................................................................................................................................ 9
Monitor and Control ................................................................................................................................... 10

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Executive Summary
Following is the report focusing on the current issues faced by Jetstream Aerospace, which is drastically affecting the performance of the company. Jetstream’s global workforce helped the company to increase the sales and heavy backlog, but on the other side their after-market service was not according to the standards maintained by the design and manufacturing department. Company did not have much of focus of after sales service department which led to poor quality service, slow delivery, slow responsiveness towards the market, lack of traceability of the delivered goods

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