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Organizational Behavior Forces Discussion

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Organizational Behavior Forces Discussion
Jeanette L Garcia Berrios
MGT 307
Aug 24, 2011
Maribelin Gutierrez

Organizational Behavior Forces Discussion

El comportamiento organizacional puede verse afectado por factores internos y externos. Algunos de estos factores pueden ser: la restructuración, la misión de la organización, la competencia, la economía, las demandas de los clientes y la globalización.

La restructuración es una fuerza interna dentro de la organización. Esta puede ser utilizada de varias formas, tales como: re asignar a un grupo de trabajadores o despido de estos. Las organizaciones están bajo un ambiente competitivo y en tiempos de dificultad económica la restructuración debe realizarse de tal forma que puedan mantenerse competitivos.

La misión de la organización es el propósito básico de una organización. Esta influye en el rendimiento, comportamiento y auto iniciativa de los individuos que trabajan en ella. La mayoría de las organizaciones tienen una misión y una visión clara en la cual incluyen y hacen participe a todos sus empleados. De esta manera las compañías proveen un ambiente adecuado para el personal.

Otro de los factores que afectan el comportamiento organizacional es la competencia externa. Debemos descartar el pensamiento Hay que se basa en que las compañías que representan algún tipo de competencia son las que producen el mismo producto que nosotros. Muchas veces las compañías se preocupan únicamente por la competencia obvia, para luego ser derrotados por la creación de productos substitutos. Hoy en día ocurren cambios constantes en la fuerza de trabajo tales como: La innovación tecnológica creciente, aumento del sector servicios y de los proveedores, crecimiento del mercado global, cambios en el concepto de empleo y de las competencias que se demandan. Cada compañía debe tener la capacidad para valorar los puntos fuertes y débiles. También deben poseer ciertas cualidades tales como la capacidad para superar las dificultades y resolver conflictos, capacidad de adaptación a los cambios, capacidad de trabajo en equipo, orientación hacia los otros (estar dispuesto a escuchar a los demás), capacidad para mantener un nivel de actividad elevado, creatividad, iniciativa para poner en marcha nuevos planes entre otros. La economía es otro de los factores importantes que afectan el comportamiento organizacional. Las compañías inteligentes han comenzado a tomar lo mejor de los dos mundos y, sin renunciar a la modelización de ciertas situaciones, han descubierto que existen ámbitos donde la aplicación de un modelo matemático cerrado puede conducirlos a un rotundo fracaso puesto que no tienen validez para comprender el fenómeno al que se enfrentan probablemente sea en esa combinación perfecta de estas dos vertientes donde se encuentre la supervivencia y la sostenibilidad de las empresas. Cuando se revisan las compañías de mayor longevidad, se detecta que todas han hecho importantes esfuerzos por modernizar de forma flexible aquella parte del negocio que es recurrente y conocida, mientras que ha dejado siempre un espacio para entender que en la gestión empresarial debe existir un hueco importante para la economía conductal. Las demandas de los clientes y la globalización son también factores importantes que afectan el comportamiento organizacional. Cada empresa debe conocer las necesidades de sus clientes y de estas cambiar la compañía debe estar preparada para cambiar con las tendencias del mercado. En adición a esto cada compañía debe tomar en cuenta que la necesidad de los seres humanos es diferente en cada país, es por esto que si se tienen planes de expandir las operaciones a otros países este es uno de los factores mas importantes que se debe tomar en cuenta. Dos de las compañías para las que he trabajado recientemente son Banco Popular de Puerto Rico y actualmente JetStream Federal Credit Union. Estas compañías tienen muchas similitudes y a la vez se diferencia en muchas cosas. En cuanto a la restructuración Banco Popular tiende a hacer cambios más drásticos a la hora de reformar sus operaciones. Esto se debe a que es una compañía más grande, con más empleados y con un capital mucho mayor, también se debe a que estos tienen que rendir cuenta a sus accionistas y esta es su prioridad. Por otro lado JetStream es una cooperativa con menor cantidad de empleados y son mucho más considerados con estos a la hora de hacer una restructuración. La cooperativa pertenece a todos sus socios y no a los accionistas. Esta diferencia hace que se tomen las decisiones de una manera distinta a la de Banco Popular. En cuanto a la misión de la organización Banco Popular esta mas dirigido a hacer negocios para obtener una ganancia, en cambio las cooperativas son entidades sin fines de lucro, por lo tanto su misión es proveer servicios que sean de provecho para sus socios. Aunque ambas instituciones están creadas para brindar servicios financieros una de ellas está enfocada a la ganancia capital y la otra está enfocada en ayudar a la comunidad. En el ámbito competitivo las cooperativas están en desventaja en varios aspectos como en el mercadeo, ya que no poseen el capital de los bancos para poder mercadearse. Otra de las desventajas competitivas es los intereses que se pagan en los bancos, las cooperativas no pueden igualar los altos intereses que pueden pagar los bancos. Por otro lado, las cooperativas ofrecen intereses mucho más bajos en préstamos de auto, personales y de tarjetas de crédito, esto ayuda a balancear la competencia entre las cooperativas pequeñas y los bancos.

Referencias

http://fbusiness.wordpress.com/2011/05/02/economia-conductal-como-afecta-a-la-gestion-de-empresas/

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