...Lateral violence in the workplace Lona A Smeltzer Southern New Hampshire University Lateral violence in the workplace Abstract This paper explores five published articles as they relate to the concept of Lateral violence (LV) within the nursing profession and how it directly affects the work environment. The concept of LV is also known as abusive behavior, horizontal violence, bullying, aggression, horizontal hostility, verbal abuse or “nurses eating their young”. There are four main themes that appear throughout the five articles. The negative effects that LV has on nurses’ health, moral and sense of worth. The negative impact that LV has on patient care and outcome. The negative impact that LV has on the recruitment and retention of nurses by health care organizations. And who should be responsible for eliminating the phenomenon. Within the articles there is a shared belief that strong leadership is needed to create codes of conduct and enforce zero-tolerance policies. Employees should be provided education and training on effective communication skills as well as conflict resolution. Furthermore nurses should hold themselves accountable through adopting and modeling professional ethical behaviors so that LV can be eradicated from the professional workplace. Keywords: abusive behavior, lateral violence, horizontal violence, bullying, aggression, horizontal hostility, verbal abuse, nurse eating their young. Thesis Even though nursing is known as a caring...
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...2002, in Health Affairs (Stevens, 2002). The author, Stevens (2002), focused on the retention of nurses being a problem contributing to the nursing shortage. The International Council of Nurses conference in Copenhagen in 2001 (as cited in Stevens, 2002), identified retention issues as being a major factor in the international nursing shortage. Stevens (2002), suggests that intimidation and the bullying of nurses by nurses and the management culture that dismisses it, as a major factor in retention of nurses. Stevens also suggests that intimidation is viewed as a minor annoyance, and how management improves the way in which this issue is addressed in nursing will be critical for the improvement of retention. Stevens reported that in a case study performed in an Australian teaching hospital found that the bullying culture was the main reason for nurses not wanting to stay at the hospital or in the nursing profession at all. Relationship to Nursing Workforce Trends Workplace bullying is prevalent in many organizations resulting in high turnovers, low productivity, and a negative organizational...
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...Disruptive Clinician Behavior and the Effect on Patient Outcomes Abstract Hostility and disruptive behavior within healthcare facilities have been identified as factors that may contribute to poor patient outcomes. Studies have been conducted that have assessed bad behavior on the part of patients and patients’ families, but of more recent concern are disruptive behaviors by physicians and other healthcare workers. In an effort to reduce the frequency of these incidents of disruptive behavior mandates have been issued regarding the implementation of policies and procedures which specifically address disruptive behavior among healthcare workers. The aim of this paper is to review research relevant to frequency of disruptive behavior among healthcare workers, the effect of this type of behavior on clinical outcomes, and efforts to decrease its incidence. Disruptive Behavior is a Cause of Poor Patient Outcomes Disruptive behavior has been recently defined by the American Medical Association, and The Joint Commission now requires the facilities they accredit to create a plan to outline acceptable behaviors, unacceptable behaviors and how they will address the latter (Rosenstein & O’Daniel, 2005.) Members of the healthcare team should receive training in regards to an organization’s Code of Conduct. Causes of disruptive behavior may include a culture of power among physicians, a culture of oppression among nurses (especially female nurses when dealing with...
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...In recent decades there has been a growing concern among researchers, parents, and the public in general that violent interactive media may incite violence in teens and young adults. Particularly, it has been suggested that violent video games may condition a person to commit atrocities. It's not unreasonable to suspect a correlation between the exposure to violent media and the eventual enactment of violent crime; however, much consideration of variables such as mental illness, physical and mental abuse, and any other variables that would cause an individual to have a predisposition to violence must be done if any position or perspective is to be gained on the issue. A case that has been the center of much controversy regarding video games...
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...there are no preceding injuries or trauma which could have caused it. The main cause is repetitive stress on the joint and cumulative changes to the joint surfaces. It is typically found in women over the age of forty five which repeatedly stress the same joints such as the knees and hips. Secondary OA, on the other hand, is caused by a previous condition, injury or disease. Injury to the joint, gout, rheumatoid arthritis and even obesity may eventually lead to the development of secondary OA (Koopman, 2000) Osteoarthritis Affecting the Knee Joint The knee is the most susceptible joint for development of osteoarthritis. As previously mentioned in the section discussing knee anatomy, the knee is formed by three combined compartments: the lateral tibiofemoral compartment, the medial tibiofemoral compartment and the patellofemoral compartment. As osteoarthritis very rarely affects the joint uniformly, degeneration may be occurring in any one of the different...
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...developed over time by their individual environment and the people within it. It’s entirely possible to be born with traits that give us the potential to be evil. In William Harms article “Psychopaths are not Neurally Equipped to have Concern for Others” he reports a study done by University of Chicago that took 80 prisoners between ages 18 and 50 and tested for levels of psychopathy using standard measures. The results showed: The participants in the high psychopathy group exhibited significantly less activation in the ventromedial prefrontal cortex, lateral orbitofrontal cortex, amygdala and periaqueductal gray parts of the brain, but more activity in the striatum and the insula when compared to control participants. This latter region is important for monitoring ongoing behavior, estimating consequences and incorporating emotional learning into moral decision-making, and plays a fundamental role in empathic concern and valuing the well-being of others(Harms, 2013). The study showed that the parts of the brain needed to give us the ability to have moral-decision making and have compassion for others was significantly more absent in those who had high levels of psychopathy. In other words, the conducted study showed that it’s possible to be born with traits (or the lack of certain traits) that don’t give the necessary understanding to differentiate what actions are evil and unimaginable to...
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...organization to commit crime; hierarchical links or personal relationships which permit leaders to control the group: violence, intimidation and corruption used to earn profits or control territories or markets; laundering of illicit proceeds both in furtherance of criminal activity and to infiltrate the legitimate economy; the potential for expansion into any new activities and beyond national borders; and cooperation with other organized transnational criminal groups."1 ------------------------------------------------- Criminals are on the go up all over the world, and their illegal activities go further than local or national restrictions. This article explores the economic penetrations of criminal enterprises to run their strongly ordered activities. ------------------------------------------------- Generally, illicit activities of a conspiratorial group of criminals are known as Organized Crime (OC). Criminal actions are surreptitiously synchronized through a nexus or syndicate for making money. Structured in a pyramidal hierarchy, criminals employ violence and bribery in carrying out operations. Threats of grievous consequences are made to the targets for internal and external control in their connections. ------------------------------------------------- Among the numerous types of political crimes, secret killing, violent politics, campus violence and militant actions are salient in Bangladesh. Organized crime in arms, drugs, humans, cattle, and other commodities...
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...Running heading: Organizational Change Process Presentation Cornelius Bowman LDR 531 Dr. C Introduction This paper focuses on the various strategies of organization change based on the leaders’ pet peeves. It has researched articles from various authors. One of such author is Kowaski, Robin M. in his book, “Complaining, Teasing and other Annoying Behaviors”. The paper has gone further to provide the recommendations on how these organizations changes are carried out. The paper has reviewed the case scenario of a C.E.O who wants to bring about change, but is concerned by the large size of the employees and a company’s long history without change. In the first section of the discussion, the paper highlights data observed on the graph which will be followed by a detailed recommendation. Also included are factors that hinder organization change, as this will help one understand the whole concept of organization change. Discussion One of the company’s goals is to have an organization that appreciates all employees. However, the data shows that the workers do not feel appreciated since only thirty five percent agree they fell appreciated. Appreciating employees is paramount as it makes them feel special (Senior & Swailes, 2010). This actually motivates them to work hard resulting to increased production and enhancing employer-employee relationship. The company can make the employees feel appreciated by doing little things. This may include, knowing...
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...Employee HANDBOOK PHILIPPINES Welcome to STARTEK Welcome Brand Warrior! Thank you for joining the STARTEK family. Our mission is to enable and empower you to successfully promote and defend our clients’ brands. Our focus is on ensuring that you are successful in your new position. You are now a Brand Warrior ready to empathize with your customers and fellow employees and take ownership to solve the customer’s issue. You have been hired because you have the determination, enthusiasm and passion for excellence. This handbook was developed to describe the expectations we have for our employees. It also outlines the policies, programs, and benefits available to eligible employees. I strongly encourage you to familiarize yourself with the contents of this employee handbook as soon as possible as it will answer many questions about employment with STARTEK. We are in the business of helping people through our interactions with them. We impact lives one conversation at a time every single day. Enjoy your experiences at STARTEK and know that all of us are here to help and be sure to have fun! Chad Carlson President & Chief Executive Officer Welcome to STARTEK Welcome Brand Warrior! I feel it’s a great honor to welcome to the STARTEK family our newest Brand Warriors. At STARTEK, being a Brand Warrior is an opportunity to make a difference. You’ll find the STARTEK team consists of talented individuals working together to create a winning team. The ONE TEAM ...
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...workplace romantic interactions. This type of agreement constitutes the relationship as consensual between individual adults, requires the parties to attest to the fact that it will not hinder the job performance of either individual, in the event the relationship is short lived it identifies the potential consequences of any irreconcilable differences resulting from the romantic relationship, and holds the employer harmless and releases the employer from liability of any negative consequences resulting from the continuation or dissolution of the relationship. Contracts of this type of personal nature are prone to be intrusive and easily susceptible to being breeched. The personal nature of the content and consequence of a CRA present a case for the ethical argument of whether or not an employer has the right to dictate who an employee may develop a personal...
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...Analyzing Psychological Disorders Wendy M Tolliver PSY 240 April 10, 2011 Thea Lawton Analyzing Psychological Disorders Schizophrenia, referred to as a split personality disorder, is a chronic, severe, devastating mental illness that affects approximately 1% of the population, equivalent to more than 2 million people in the United States. Statistics indicates schizophrenia affects men about 1½ times more frequently than women. (National Comorbidity Survey, 1994) It is a psychotic mental disorders characterized by symptoms of thought, behavior, and social problems. The thought problems linked with schizophrenia described as psychosis, in that the individual thinking is totally out of touch with reality. The individual with this disorder may also have disorganized speech, and behavior, physically or careless behavior, extensively decreased behaviors or feelings, as well as delusions, which are ideas about themselves or others that have no basis in reality. The term schizophrenia first introduced in 1911. In 1887, Emil Kraepelin deemed it a separate mental illness. Regardless of recent history, (Addington, Bouchard, Goldberg, 2005) described throughout written history. Ancient Egyptian, Hindu, Chinese, Greek, and Roman writings described symptoms comparable to the positive symptoms of schizophrenia. During medieval times, schizophrenia, like other illnesses, often viewed as evidence of the sufferer possessed by spirits or evil powers. Schizophrenia is a multifaceted...
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...EXECUTIVE SUMMARY 1. Issues The meaning of Open Sky in the ASEAN must be determined. For the purposes of this Report, it is taken to refer to a situation of extensive liberalisation within the ASEAN region. It concentrates on the international links between members of ASEAN, and is not so concerned with domestic cabotage. The report does not focus on beyond rights, or on 5th freedom operations of non-ASEAN airlines within the region, though it recognises that these can have an impact on Open Sky arrangements. The rationale for Open Sky is taken to be to promote competition in the airline industry, and to give all airlines from ASEAN the scope to compete on intra ASEAN routes. Open Sky will also give airlines extra flexibility over their route development. Issues which need to be considered include: How well Open Sky will work in ASEAN? Will markets be competitive enough? Will there be shifts in hub location? Will anti competitive strategies affect operation? And will there be instability in the industry? 2. Experience of Open Skies Elsewhere There are many Open Skies bilateral agreements, and a few regional agreements. Few regional Open Skies agreements have led to substantial liberalisation or integration. The exception is Europe - Open Skies in Europe has meant the formation of a single aviation market. Significantly, this arrangement did not come about as a result of countries negotiating an open skies agreement - rather it was imposed on them by a central...
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...Patriarchy is best defined as control by men. The opposite is matriarchy which means women are in charge and the head of families. Obviously, the culture of the United States and most other countries is patriarchal. Men have the power and control the women. If you don't believe that consider the basics of how our society functions. Women constantly must fight for their rights and sometimes they struggle just to survive without the power and domination of men threatening them. Whether an individual woman wants to conquer patriarchy will come from her desire to be independent and defined outside the context of men. Look to most world leaders to see how powerful patriarchy is. Women are certainly as capable as men to be President of the United States, yet they are not and probably won't be any time soon. Men have been in that role for so long that our country probably does not believe it is possible. Consider who is typically at the head of a company or leaders in local governments. While certainly more women are fulfilling these roles, it is a constant struggle for the ones who are able to achieve that success with men having much more power just by their biological nature. Men have not had to fight for their place in society like women have. It has been an expectation that they will become leaders because that is what patriarchy is about. Much of patriarchy also has its roots in Christianity. Religions which believe the Bible or other religious text often follow it faithfully...
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...Chapter One – Introduction 1.1: Introduction 1.2: Origin of the study 1.3: Objectives of the study 1.4: Data collection process 1.5: Limitations 1.1: Introduction Juvenile Delinquency is a terrible problem in the unequal management system of society of the modern world. Juvenile Delinquency is increasing for the fast and speedy development of Industrialization and Urbanization. Industrialization and Urbanization make changes the Family structure which increases the propensity of Juvenile Delinquency. A large scale of people has been shifted to City town from rural area and keeps staying in the abdomen. This also increases Juvenile Delinquency. Now Juvenile Delinquency has emerged as a matter of concern in Bangladesh in recent times with the number of children and young people involved in "criminal activities" rising at an alarming rate. In most of the cases this is not a deliberate choice for the children. Numerous social factors coupled with poor parenting, family troubles and above all extreme poverty are pushing these children to this anti-social position. A child is born innocent and if nourished with tender care and attention, he or she will be blossom with faculties physical, mental, moral and spiritual into a person of stature and excellence. On the other hand, noxious surroundings, neglect of basic needs, bad company and other abuses and temptations would spoil the child and likely to turn him a delinquent. Therefore, expressing his concern for Child...
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...Empowered lives. Resilient nations. POLICY PAPER Empowering Women in Agriculture: Closing the Gender Gap through Mahila Kisan Sashaktikaran Pariyojana (MKSP) POLICY PAPER Empowering Women in Agriculture: Closing the Gender Gap through Mahila Kisan Sashaktikaran Pariyojana (MKSP) ANANDI www.anandi-india.org Empowered lives. Resilient nations. CONTENTS Acknowledgements................................................................................................................................................. 3 Executive Summary.................................................................................................................................................4 I. Introduction.......................................................................................................................................................... 8 1.1 1.2 Gender Gaps in Agriculture................................................................................................................ 10 Agriculture and Livelihoods................................................................................................................ 10 1.3 Positioning ‘Women’s Empowerment as a Transformative Process.....................................13 II. The Mahila Kisan Sashaktikaran Pariyojana (MKSP)........................................................................... 16 2.1 Opportunities and Challenges in Programme Design...
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