...Ellie Richards Unit 4 P1 M1 P1- explain different types of business information, their sources and purposes Verbal communication is one of the best methods when it comes to communicating with another individual or individuals, this is because when you are emailing someone, the point you are trying to get across doesn’t always get their understanding, as they aren’t able to hear the tone of your voice to understand what it is you are meaning by what you are saying. Verbal communication can be done face to face, over the phone, or using devices such as Skype. Interacting face to face is also quicker and helps you get a better understanding of the information that the individual is giving to you, it also gives you the chance to ask any questions to the person who is providing you with this information, and it also helps you get to know other individuals. Verbal communication is something that people do in their everyday lives, and it’s something that people are used to. There for it’s probbaly the best method when it comes to communicating with people and getting information to individuals. An example when we had a good method of verbal communication was when the head teacher of Strode College (James Staniforth) done a presentation to all of the new students within the college on the first day. The main characteristics within the information that was provided, was to give all of the new students the information that they needed to know about the college. This included...
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...Type of Business Information | The Source of the Information – Internal/external | The Purpose of the information – what is it used for? | Verbal Communication- Is the use of rounds and words to express your-self, especially in contrast to using gestures or mannerism. For example: Telephone, lectures, SMS, interviews, meetings. BMET college use verbal communications by teachers giving lectures to their students about their course. Another way BMET college communicates is via meetings and enrolments. In college managers have meetings with the staff meetings. BMET use lectures as a verbal communication by teachers presenting lectures to their students about their subject. When we started the college we got a small lecture about the course we had chosen. | Birmingham Metropolitan College has enrollment days provided for the students that want to join a new course’s or carry on their current course. On this day the internal source which is the HR (Human Resources) will make sure that there is enough staff on duty for each subject. Another internal source which would be needed is the security on that day; this is because of the safety of the college and the students who are inside the college. Another example of an internal source would be that the HR can provide information about the staffing and training within the college. So if college is hiring a new lecture the HR department would interview them and ask if they need or had any training done within the college. The external...
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...Unit Four Environment Essay Like it or not people will have a huge impact on the environment.A lot of the time the impact is detrimental to the environment.That detrimental cause and effects the food we eat and air we breath. Forst the food we eat is contaminated as explained in “Silent Spring” by Rachel Carson because everything was dead and as if everything got the life sucked out of it.The author states in paragraph one through two the the town was once a beautiful peaceful place just showing the destruction humankind could make basically killing everything and everyone that once lived. The amount of Co2 we have released into the earth is dangerously high.According to the “Nobel Speech” by Al Gore Seventy Million tons of pollution was...
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...Introduction This report will explain how spreadsheets can be used to solve complex problems that the organisation, Inter City Sports have and what methods would be used for interpreting methods to analyse data. The complex problems will include how the organisation can use cashflow forecasting, budget control, what if scenarios, sales forecasting, payroll projections, statistical analysis and trend analysis. Cashflow Forecasting Cashflow forecasting is where business estimate how the money of the business will be spent and how much money the business will make. A cashflow forecast is usually yearly based however they can be used weekly or monthly. They can be used to know if a business is going to have a bad month and may need to take out a loan to cover any additional costs. They can also be used to see if a business is going to have extra money and they might plan to improve the business or organisation. Inter City Sports would add used spreadsheets to add up what they know they will have to pay. For example, monthly they have to pay their lease payments, insurance, utilities and more, Inter City Sports would add up all of these monthly expenses and if they were doing a yearly cashflow forecast they would times them all by 12 and add them up. Then this would be what the business definitely has to pay each year. They would also have to include the cost of the staff which they have working in the organisation. To work out how much money Inter City Sports would make they can...
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...ISMINUR KAPUKAYA LEVEL 3 HEALTH AND SOCIAL CARE EXTENDED DIPLOMA UNIT 14 M1: Assess possible difficulties involved in the diagnosis of the disorders from their signs and symptoms. Diabetes (type 1 diabetes and type 2 diabetes) There are many different possible difficulties which can be involved in diagnosing Diabetes (type 1 diabetes and type 2 diabetes) and Stroke from their signs and symptoms. Firstly, there may be difficulties when diagnosing physiological disorders such as Diabetes and Stroke due to the signs and symptoms of both of the disorders being similar to other types of disorders. Therefore, this means that when a patient goes to their General Practitioners with the signs and symptoms of Diabetes, the doctor will need to make a few investigations before the disorder is diagnosed. They do this so that the doctor does not get the signs and symptoms of the patient mixed up with other physiological disorders. Difficulties in diagnosing Type 1 diabetes The signs and symptoms of type 1 and type 2 diabetes are having blurry vision. When a patient goes to their GP with the signs and symptoms of having blurry vision, the doctor may think that the patient has another physiological disorder. This may include having an eye disease as the signs and...
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...Unit 4 – Business Communication Introduction: In this assignment I am going to explain different types of business information, their sources and purposes and analyse different types of business information and their sources. Verbal information: Verbal information is given from one person to another by speaking; this can be done in interviews face to face and interviews over the phone. Tesco will have an internal human resource department where they would hire new staff to work for the business, or train staff that are new and need to know what they have to do. Also disciplining staff and dealing with health and safety and policy making such as sickness policy. The advantages of verbal information is that when the person comes in for the interview you can see if he will be capable for the job and also when you are talking to someone face to face you can understand them properly. The disadvantages of verbal information is that the person getting interviewed wont be confident and things may go wrong, also another disadvantage is that the interview can go on for a long time depending on the interviewee and his background. You can pass over verbal information through internal sources such as face to face interviews and can pass over verbal information through external sources such as focus groups. The purpose of verbal information is that when employing new employees they can expand as a business. Also there will be more jobs available for other people that want to work...
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...Unit 4 Business Communication (P1/M1) by Renee Baafi-Owusu To: Paul Barker From: Renee Baafi-Owusu RE: OO/PJB/Unit 4/P1/M1 Date: 25/09/15 Explain different types of business information, their source and purpose (P1) What is communication? It is transferring information from one part of a business to another which leads to some outcome, change of behaviour. Formal communication is an agreed procedure, whereas informal communication is a causal way of sharing information to each other. There are 5 different types of communication which are: Verbal communication: It is sharing information with individuals by talking. There is non-verbal communication which is not communicating by talking which includes: facial expression, eye contact, appearance and many more. Written communication: Written communication is a type of communication which is a type of interaction that involves written words, such as: email, poster, flyers, brochures and letters. On-Screen communication: This is a type of communication which produces information on screen such as: TV advertisements or on YouTube where advertisements are played before a video starts to play. Multi-Media communication: Multimedia communication is a type of communication which shows information in various media formats such as: Images, videos and audio broadcast/podcast. Web-based communication: It is a type of communication which shares information, words or ideas over the Internet. The information can be shared on: webpages...
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...Unit 4 Business Communication M1 Introduction: In this tas I am going to analyse different types of communication that are Within this task I will analyse different types of communication which are used within the organization and their effectiveness. I will talk about how does different departments communicate between themselves. Besides that, I will state why these types of communication are important and what could be changed to make communication more effective within the organization. Types of communication within the organization Many types of communications are involved within the organisation and many of them are being used. For example without verbal communication it would be impossible to run the business operations and communicate. Verbal communication is the way of communication used to share information between individuals. It is important to use efficient and appropriate verbal communication within the organisation. For example within the meeting you should use clear information and statements so all attendants would be able to understand you and your provided information. Verbal communication is also used when you making a phone call. Also it is important to use appropriate body language and gestures while you having a verbal conversation. It shows your feelings at particular moment and expression about topic which you talking about. Usually individuals are focused and paying attention on how you are using your body language and gestures...
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...Leah Dade Unit 4- Business Communications assignment (P1 M1 D1) Business information is used to pass on important information to people inside or outside the company. Marks and Spencer’s have used business information a lot in their company within the 130 years of existents. In M&S verbal information is used, which is where two or more people communicate face to face in either a formal or in-formal manure. Verbal Communication Verbal or oral communication uses spoken words to communicate a message. When most people think of verbal communication, they think of speaking, but listening is an equally important skill for this type of communication to be successful. Verbal communication is applicable to a wide range of situations, ranging from informal office discussions to public speeches made to thousands of people. Improving M&S’s verbal communication skills can help them to foster better relationships with their co-workers and maintain a large network of contacts that anyone can call on when necessary. Consultants are one group of professionals that need to pay particular attention to this area of communication, as they need to constantly meet with new people and quickly communicate large quantities of important information. Non-Verbal Communication Non-verbal communication includes body language, gestures, facial expressions, and even posture. Non-verbal communication sets the tone of a conversation, and can seriously undermine the message contained in your words...
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...In the UK, healthcare and adult social care is regulated by the Care Quality Commission (CQC). It sets out all the fundamental standards and guidelines of how health care must be provided and delivered. In 2013 the CQC established the Key Lines of Enquiries (KLOEs) and spotlighted how the care providers are to be inspected and judged or rated. This year, there are some changes which have been made to strengthen the quality of inspection and judgement of the services delivered and the provider’s processes and practices. All these regulatory requirements significantly impact the leadership and management practices in an organisation, and hence the quality of care delivered. The Care Certificate, which is especially for the newly trained care workers, and ongoing. This was introduced by the Skills for Care, which is linked to the National Occupational Standards. This training gives the post-workers and new workers a good basis to develop care skills and knowledge. So, as a manager you need to be aware of such requirements and training and how to access it and budget for it (staff development and qualifications). Legislation and Policy Enactment and Changes: When policies and laws are made or changed in the health and social care sector, these changes will impact the way care services are managed and delivered. Therefore, the leaders and managers must adjust to these new regulations and or changes to ensure that they comply with them and maintain the quality of the services delivered...
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...There are many factors affecting the outcome of the treatment administered to an individual. One factor that could affect the outcome of a treatment is if the individual is the treatment at home. For an individual that suffers from Type 1 Diabetes, they are required to inject themselves with an insulin pen everyday. Not following instructions that are presented on the label of the medication can lead to the individual to under dose, overdose or not taking the medication at all. Insulin is required to be taken 2-4 times a day either shortly before or after a meal. Family members or friends must have training on how to inject the insulin pen as incase the patient with the illness going into a severe "hypo" attack the nearest available person must inject insulin or seek help for the patient. However if this is not provided or the other individuals around the patient are unaware what to do the patient can become seriously ill. This may...
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...Discuss the nature-nurture debate in relation to the development of the individual (M1) & Evaluate how nature and nurture may affect the physical, intellectual, emotional and social development of two stages of the development of the individual (D1). Nature can be loosely defined as genetic inheritance or the genetic makeup (the information encoded in your genes) which a person inherits from both parents at the time of conception and carries throughout life. Several things in an individual genetically inherits include; ranging from gender, eye colour, risks for certain diseases and exceptional talents to height. The concept of nature thus refers to biologically inherited tendencies and abilities that people have and which may get revealed later on as they grow up. Nurture can be defined as the different environmental factors to which a person is subjected from birth to death. There are many environmental factors. They include both physical environments and social environments. Some theorists believe that people behave as they do according to genetic predispositions or even because of ‘animal instincts.’ This is known as the ‘nature’ theory of human behaviour. Other theorists believe that people think and behave in certain ways because they are taught to do so. This is known as the ‘nurture’ theory of human behaviour. (www.yourenglishlessons.wordpress.com) Nature refers to the inherited (genetic) characteristics and tendencies that influence development. Some inherited...
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...Development through the life stages. UNIT 4 P1 M1 D1 Development through the life stages. UNIT 4 P1 M1 D1 * Introduction In this essay I will be explaining the development throughout the life stages. This is including conception, pregnancy (1st, 2nd and 3rd trimesters), birth and infancy (0-3years), childhood (4-9years), adolescence (10-18years), adulthood (19-65years), older adulthood (65+) and the final stages of life. This will include physical, intellectual, emotional and social development. I will further this by discussing nature versus nurture, and conclude by evaluating how this will affect the physical, intellectual, emotional and social development. * Conception Each month a group of eggs in the ovaries grow in small sacks named follicles. Eventually one of these eggs leaves, this is ovulation. This typically takes places 2 weeks before the next period is due. Once the egg leaves the follicle it develops into the corpus luteum, releasing a hormone to thicken the uterus lining, preparing for the egg. Once released the egg travels to the fallopian tube, where it remains for 24hrs waiting for sperm to fertilize it. This takes around 2 weeks after the period. If there is no sperm to fertilize the egg, it travels through the uterus and falls apart. The hormone levels return to normal, and the uterus sheds the lining, starting the period. If a sperm does make its way into the egg, it fertilizes, no other sperm will be able to access the egg. As soon as fertilization...
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...instructions carefully. so. 3. Answer ALL questions and show all working clearly. 4. NO calculator is allowed for this paper. Pagel of 12 SECTION A (20 marks) Questions 1 to 10 carry 1 mark each. Question 11 to 15 carry 2 marks each. For each question, four options are given. One of them is the correct answer. Make your choice (1, 2, 3 or 4). Shade your answer (1, 2, 3 or 4) on the OAS provided. All diagrams are not drawn to scale. 1. How many ten-dollar notes make up $201 010? (1) (2) (3) (4) 10 20 2 010 20101 2. What is the product of 83 * 700? (1) (2) 581 5 810 (3) 58100 (4) 581 000 Page 2 of 12 3. Find the volume of the cuboid shown below. 28 m (1) (2) 84 m3 140 m3 (3) (4) 168 m3 840 m3 What is the missing number in the box? • 9 d) 6 2 3 (2) (3) (4) 8 14 15 ->• k txpress — as a mixed number. c 38 (D (2) 3* 4 4 (3) (4) 94 9! 2 Page 3 of 12 6. Which of the following figures cannot be tessellated? (D (2) (3) (4) ( ) 7. In 43.21, which digit is in the tenths place? (1) (2) (3) 1 2 3 (4) 4 ( ) Page 4 of 12 8. Express 0.025 as afraction in its lowest term The answer is I (1) 4 (2) I 8 (3) 1 25 (4) I 40 9. Which of the following is acommon factor of 6and 27? d) (2) (3) 27 2 3 (4) 54 10. Which one of the following when rounded off to the nearest thousand gives...
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...2) To an economist, ________ is anything that is generally accepted in payment for goods and services or in the repayment of debt. A) wealth B) income C) money D) credit Answer: C 3) Currency includes A) paper money and coins. B) paper money, coins, and checks. C) paper money and checks. D) paper money, coins, checks, and savings deposits. Answer: A 4) The difference between money and income is that A) money is a flow and income is a stock. B) money is a stock and income is a flow. C) there is no differencemoney and income are both stocks. D) there is no differencemoney and income are both flows. Answer: B 5) It is true that A) income and wealth are both stocks. B) money and income are both stocks. C) income is a flow and wealth is a stock. D) money and wealth are both flows. Answer: C 6) An individual's annual salary is her A) money. B) income. C) wealth. D) liabilities. Answer: B 7) A person's house is part of her A) money. B) income. C) liabilities. D) wealth. Answer: D 8) Money is A) anything that is generally accepted in payment for goods and services or in the repayment of debt. B) a flow of earnings per unit of time. C) the total collection of pieces of property that are a store of value. D) always based on a precious metal like gold or silver. Answer: A 9) Which of the following are true statements? A) Wealth is a stock variable. B) Money is a flow variable. C) Income is a stock variable. D) Wealth is a flow variable. Answer: A 10) ________ is used to...
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