...2. Outline the seven steps in a counseling interview. 1. In a nonthreatening manner, describe what you have observed. Talk about actual performance and not about vague concepts such as attitude or motivation. Do not threaten or intimidate the employee. 2. Ask the employee to comment on your observations. Encourage the employee to be open and honest. If you disagree with parts of the employee’s response, do so in a gentle manner. 3. If prior meetings have been held, briefly review what they accomplished. 4. With the employee’s input, identify the problem-solving techniques to be used. Do not attempt to solve the problem yourself, but guide the employee to resolve it alone. Be a good listener and let the employee talk. 5. Once a solution has been agreed upon, restate the actions to be taken and reemphasize your concern about the problem. 6. Always schedule a follow-up meeting, preferably in the near future. 7. Document the meeting. While this is not always necessary, it is usually a good idea. The documenting should be done while the session is still fresh in your mind. 5. How do troubled employees affect the workplace environment? Lower productivity, higher absenteeism and tardiness rate, higher insurance, theft is even a possibility if the employee is using drugs 7. What are the three steps in the confrontation between the supervisor and the troubled employee? 1. Performance review. , 2. Referral to counseling and assistance. , 3. Discussion of consequences of employee...
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...Executive summary: This report examines the financial performances of DESCO on the basis of analyzing and calculating their five major types of ratios; Liquidity Ratio, Asset Management Ratio, Debt Management Ratio, Profitability Ratio and Stock Market Ratio. The paper also includes the calculations and evaluation of Du Pont Equation. The company current ratio, quick ratio, inventory turnover ratio and total asset turnover ratio etc. appears as better than the previous years. However, the average collection period and average payment period has become unsatisfactory which may lead to financial crisis as the company’s only service offering is electricity supply which is offered almost in all cases on credit. Fall in fixed asset turnover ratio signifies that the company should utilize its fixed asset more. In this paper, slight fall in ROA and ROE is observed. While the former urges more efficient utilization of assets, the latter calls for an increase in return to the shareholders. The substantial fall in EPS shows that the company is falling behind in providing return to consumers which is not a very good sign. The company should try to return more to its shareholders. In a nutshell it can be said that in the recent years the company has been somewhat efficient in utilizing, managing and maintaining resources but isn’t giving back enough to the shareholders which gives out a very grave signal. Introduction: Dhaka Electric Supply Co. Ltd. (DESCO) was created as a distribution...
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...Incident 2-2: Bad Times at Quality Shoe Christopher Laurent MGT210 September 23, 2010 Craig Fowler Incident 2-2: Bad Times at Quality Shoe 1. I believe that Mack’s approach to solving this problem is wrong. Although getting the input of an employee that has been with the company for a long time is good he should not have promised to implement their decision in its entirety. He gave the employee’s too much freedom to solve this problem without his input. 2. If I was Ralf I would start by ensuring that I understand exactly what the problem is. I would then collect the facts about what the end results need to be. I would then have a meeting with my fellow employees and inform them of the situation and request them to write out any suggestion they have to remedy the situation and submit it to me. I would then evaluate the suggestions and choose the three I felt where the best alternatives. I would then have another meeting with my fellow employees and go over the three suggestions I felt were the best ones. I would then ask them to write down which one they felt was the best suggestion to go with and then analyze the results. If there was a tie between any of them I would use my vote to choose the one I felt was best. I would then submit my results to Mack. 3. I believe that if he does not feel that the group’s decision is reasonable he should have a meeting with the employees and discuss why he feels the decision is unreasonable and give them some suggestions...
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...Assignment 1 Abstract This paper talks about the four questions asked for assignment one of MGT210. They go into the principles associated with Taylor, Fayol, and Weber, who are people that are known as the main contributors to the classical approaches of management. Taylor is known for scientific management. It stressed carefully choosing and training workers and supervisory support. Fayol started administrative principles using “rules” of management. Bureaucratic organization is how Weber learned to do management, which is based on an organizational structure that promotes efficiency and fairness. Each person has a different view on management, but they have some similarities. Contingency thinking is also discussed in this paper and how it might apply to management. Contingency thinking is how managers try to match problems and opportunities to different situations. Then the paper tells us why the external environment is so important in the open-systems view of organizations. The paper finishes off by distinguishing Theory X and Theory Y assumptions and why McGregor believed Theory Y was the better one of the two. Assignment 1 Four questions were asked for assignment one of MGT210. The first question asks to identify principles associated with Taylor, Fayol, and Weber. The second question is to define contingency thinking and analyze how it might apply to management. The next question asks to evaluate why the external environment is so important in the...
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...MGT210 Group Presentation: 1. What are the most common sources of work/family conflict? How do they specifically impact the employee? How do they specifically impact the firm? Work from home option. As the title points out that employee can have a full-time salary but work at home. This new form of work organization is neither necessarily corrosive of character, nor does it provide individual with unlimited opportunity to shape the work process beyond organizational control. From the graphic we can easily know that work from home options are Increasingly popular; has Powerful hardware support; and Relates to all occupation Time is a central factor in shaping the experience of work. Work time and life time used to be clearly separated. While in modern days, technological innovations, together with changing managerial strategies, create new opportunities to relocate parts of the production process into culturally different spheres, including that of ‘home’. Impact on the employees Positive: The individual is said to benefit by increased autonomy, balancing work and life, and saving in cost and time in commuting. The biggest advantage of working from home is that you have the ability to create your working environment. Another benefit of working from home is that you save a lot of time commuting back and forth to work. You can spend extra time with your children or spouse, read the newspaper instead of sitting in traffic. Place, therefore...
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...Principles of Management: MGT210 Spring 2013 Group Project Content and requirements: As a core requirement for successfully completing the course, all students are required to get engaged in this group project, which is a combination of write-up and a presentation. It is a formal project write-up, which should not exceed 30 pages. Each group should have no more than 6 members and no less than 3 members. You will be working for those companies who are going through problems regarding managerial issues within organizational context. Your course instructor will select these companies. Your main task is to find out why management of the company of your interest is going through problems and how to solve this. At first you will scan the current scenario and after analyzing and anticipating the problem, you will come up with a set of action plans as your recommendations to solve the management related issues. You will make your analysis and judgment on the basis of following dimensions: • Managerial Functions • Environmental analysis (PEST) • Organizational Behavior (Culture) • Human Resources Practices • Corporate Social Responsibilities You can also use effective tools like and porter’s five forces model, Carroll’s pyramid, MBO scanning and other tools that you will be learning throughout the semester. Format of the write-up: You can use Times new Roman font, 12 or Verdana, 11 or Arial 11. Line spacing should be 1.5 with uniform margin of 1 inch. You...
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...RUNNING HEAD: ORIENTATION FOR NEW HIRES Orientation for New Hires MGT210 May 6, 2012 Wayne Lambeth In the hiring of new employees for the position of sales clerk there will be a mandatory three day group orientation to understand their duties. The first day will consist of welcoming the new employees to the company as well as allowing them to get feel of the goals of the company. Also on the first day the rules and regulations in addition to the consequences for not adhering to the policies of the company will be explained in the orientation. Sales clerk is associated with customer service, so professionalism is needed at all times. The second day is computer and math skills exam in order to understand our cash register system. Employees must pass this exam with at least a grade of 75 or better and must possess basic computer skills. Then they will be assigned an experienced trainer that will assist them in providing the necessary skills and tools that needs to be achieved in order for them to succeed in this company. On the final day of orientation the new hire and their assigned trainer will perform day to day operations in the store. Day one: Introduction to the company, customer service training, company policies, and description of duties Welcome to the Lucky Bargain Company founded by George Green in 2003. Mr. Green was out shopping with his family one day and noticed that some their prices were considerably high. He also noticed that the other...
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...Kristine Prais MGT210 W01/Case #1 3/29/2016 Tanglewood: Staffing Levels and Staffing Quality 1. Staffing Levels a. Acquire vs. Develop Talent i. Whether a company chooses to acquire or develop talent within the organization both options have positive and negative outcomes. Developing existing talent within the organization would be a way for the company to slow down and concentrate on making sure they hold on to their strong company culture. Tanglewood stores want to keep their culture in focus and are proud of their high employee morale and participation, and I recommend developing existing talent within the company. b. Hire yourself vs. Outsource ii. Tanglewood is focusing its attention on centralizing its human resource department and has recently hired two educated individuals to help with reinforcing and improving the human resource function. Therefore, it would be beneficial to utilize these new additions to Tanglewood and not let the hiring be done by an outsource agency. Since Mr. Perrone and Mrs. Gonzalez have been informed of the weaknesses of the staffing process they are knowledgeable on what type of employees would be valuable for Tanglewood. c. External vs. Internal Hiring iii. Tanglewood is committed to providing maximum values and a strong culture for its employees. Tanglewood also wants their customers to experience a unique and personable shopping experience. Consequently, internal hiring will be...
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...Potestad, Diane Mae S. Mgt210 2.35-4.05 CODE OF ETHICS LEGEND OIL AND GAS, LTD. CODE OF ETHICS OF DIRECTORS AND OFFICERS This Code of Ethics (this “Code”) shall apply to all directors and officers, or persons performing similar functions, (collectively, the “Covered Persons”) of Legend Oil and Gas, Ltd. (the “Company”). Covered Persons have an obligation to the Company, its investors and the investment community in general to maintain the highest standards of honest and ethical conduct. In recognition of this obligation, the Covered Persons have adopted the following standards of ethical conduct. Adherence to these standards is integral to achieving the objectives of the Company and its investors. None of the Covered Persons shall commit acts contrary to these standards nor shall they condone the commission of such acts by advisors, agents or others engaged by the Company. Covered Persons shall apply, as appropriate, this Code of Ethics to all of the Company’s employees, agents and representatives in the performance of services on behalf of the Company. GENERAL STANDARDS AND COMPLIANCE WITH LAWS The Covered Persons have a responsibility to: * Maintain high standards of honest and ethical conduct. * Act in good faith, responsibly and without misrepresenting material facts or allowing their independent judgment to be compromised. * Refrain from engaging in any activity that would prejudice their ability to carry out their duties ethically. * Refrain from engaging...
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...Practice Manual 1 Practice Manual for New Supervisors By Krystal King September 24, 2010 University of Phoenix-Axia College MGT210 Practice Manual 2 When talking about supervising and hiring new employees there are many issues to consider when training new employees so that they know what the company is about as well as how to treat and communicate with customers. When considering how to do an orientation there is a large amount of time in store for supervisors to make sure that the orientation and training programs are all up-to-date. Supervisors are responsible for improving the productivity that comes from that supervisor’s department. When considering the rating performance of employees, the supervisors should make sure that the employees know and understand what the performance appraisals consist of. If the supervisor does not let the employees know anything then the employees will not know what to do. The supervisors are also responsible for making sure that there are no conflicts between employees. If there is a problem then the supervisor is to resolve the issue or find someone who can. One of the most important issues is to make sure that the employee knows and understands the company’s policies as well as what the company wants to succeed. Demonstrating Communication Skills Communication is one of the most important issues concerning working for any business or company. One thing to remember is to make sure that when talking to a customer or even...
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...Introduction First of all we would like to thank our honorable faculty Miss Tasnim Rezoana Tanim (TRT) for giving us the opportunity to present our report in MGT210 course. There are several renowned companies in our country. Many have been internationally acclaimed and many are growing slowly but steadily towards the peak of success and has the potential to become market leaders in their own field. We decided that we would report on such a company that is becoming a mammoth in its area. The company would be Mahin Group that we will cover in this project. We tried to be descriptive and accurate about the facts and figures as much as possible. Hopefully, this project report will give you a bright idea about the company; its structure and the things it is striving for. Our project report will contain the company background, details of management process (managerial functions and skills), analysis and recommendations that would further improve the management process in the company. Organizational Background Mahin Group has started its modest journey back in 1994 with the inception of Mahin Apparels Ltd. in Mirpur, Dhaka. Before passing of a decade, it showed remarkable growth, under an efficient and dynamic management, by expanding into a 100% export oriented fabric and garments manufacturing company. Over the years, it has developed in-house facilities in terms of packaging, washing and printing. The main achievement of the company is its state-of-the-art textile...
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...물리학과생명과학과수리과학 과화학과건설및환경공학과 기계공학과항공우주공학과산 업공학과산업디자인학과신 소재공학과원자력및양자핵공 학과전기전자공학과전산학 과바이오및뇌공학과생명화 학공학과BEP카이스트제4기반 대표자협의회....WithUs... 학과소개책자 Sponsored by Mechanical Engineering 학과소개 책자를 열면서 우리 학교는 단일 학부로 운영하여, 학생들이 1학년 때는 과를 선택하지 않고 입학하여 2학년 1학기 때 전공과목을 수강하고, 2학년 2학기에 전공을 확정하게 된다. 이후에도 개인의 적성과 흥미에 맞추 어 자유롭게 과를 변경할 수 있도록 하고 있다. 각 과마다 외부에 홍보하기 위한 과 소개 책자는 많지만 학생들에게 초점이 맞추어진 과 소개 책자는 아직 보편화 되어 있지 않고, 학과 소개 행사에서는 형식적인 내용 위주로 진행되어 학생들이 다가가 기에 다소 어려움을 느끼게 된다. 따라서 제 4기 반 대표자 협의회에서는 3기 반대협에서 처음 제작, 배포 했었던 학과소개 책자를 선 례로 삼아 무학과 학생들의 학과 선택을 돕고자 새내기 과 소개 책자 프로젝트 팀을 만들어 학생들의 관점에서 학생들의 입맛에 맞는 과 소개 책자를 제작하게 되었다. 실질적인 정보에 대해서는 학사요 람이 있으므로 학과를 ‘선택’하는데 도움이 되는 정보를 싣기 위해 노력했다. 사업을 시작하기에 앞서 협조를 요청하기 위해 대부분의 학과 교수님들을 만나 뵐 수 있었다. 교수님 과 대화하다 보니 문득 든 생각이 하나 있었다. 세상은 어떤 특정한 한 가지 분야로 이루어져 있지 않 다는 것이다. 모든 분야는 유기적으로 연결되어 있어, 특정 분야를 전공한다고 해서 나를 필요로 하 는 분야가 한정되어 있지 않다는 것이다. 한 교수님께서는 “자네들이 어떤 전공을 선택하든 그것은 중요하지 않다. 결국은 모든 것이 만나게 되어 있고, 어디서든지 적용할 수 있는 길이 있다. 장래 혹은 수익성에 따라 과를 정하는 것은 인생의 중요한 선택권을 버리는 것과 같다. 과를 선택하는 기준은 자신이 그 분야를 얼마나 재미있게 공부 할 수 있는가에 달려있다.” 라고 말씀하셨다. 이 책을 읽으며 얼마나 각각의 과가 자신에게 ’재미있을’지 알아 보라고 말하고 싶다. 이 책을 보고 많은 무학과 여러분들이 학과를 선택하는데 많은 도움이 되었으면 하는 바램이다. 끝으로 참 많이 수고해준 팀원들과 지원을 아끼지 않으신 기계공학과 허훈 학과장님, 21대 총학생회 에 감사를 표하는 바이다. 반대표자 협의회란? 반 대표자 협의회란(이하 반대협) 과가 없는 KAIST 의 특성상 동문문화가 발달하게 되어, 과고를 졸 업하지 못한 학생들과 과고를 졸업한 학생들과, 혹은 동문끼리만 어울리는 문화에 변화를 주어 두루 어울리는 문화를 만들기 위해 2004년 1기 반대협을 발족하게 되었습니다. 반대협은 새내기 새로 배 움터 및 오리엔테이션때 선출된 각 반의 반장들의 모임으로 이루어져 있으며 의장, 부의장, 국장단, 임원 등으로 이루어져 신입생을 대상으로 사업을 진행하고 있습니다....
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