Nestlé Code Management System | Training Nestlé employees involved in marketing of breast-milk substitutes are regularly trained on the WHO Code. |

Nestlé has developed a unique global programme to ensure compliance with the WHO Code across all Nestlé’s operations.
GES Investment Services, Northern Europe’s leading analysis firm for socially responsible investments, published a report on “The Infant Food Industry and the WHO Code”. This report is the first of its kind assessing and comparing infant food companies’ compliance procedures with respect to the WHO Code. It concluded: “Nestlé has the most elaborated policies and mechanisms to address the Code, distinctly ahead of its peers”.
Nestlé's implementation of the WHO Code includes the following: * Nestlé Policy and Instructions * Training, testing and compensation on WHO Code knowledge * Nestlé WHO Code Management System * Internal Ombudsman System * Internal and External Audits * Internal and External Reporting
Nestlé Policy and Instructions
First published in 1982, these were developed to ensure complete and correct implementation of the WHO Code by Nestlé. This became necessary because the WHO Code, as a recommendation to governments, does not supply implementation instructions. This is left to national regulation, which may be absent or weaker than the WHO requirements.
Training, testing and compensation on WHO Code knowledge
Nestlé trains personnel involved in marketing of breast-milk substitutes on the WHO Code, monitors its own practices, identifies contraventions and takes corrective action. Personnel are tested regularly on their knowledge of the WHO Code, and their performance on the tests is a criterion upon which salary increases and promotions are based. Code violations are also taken into account regarding decisions on salary increases, promotions, and if