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Monitoring and Assessment of Work Performance

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Submitted By denndovi
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LO4. Be able to assess the work and development needs of individuals.
4.1. Explain the factors involved in planning the monitoring and assessment of work performance.
4.2. Factors involved in planning the monitoring and assessment of work performance.
4.3. Evaluate the success of the Assessment.
4.4. Explain ways to motivate staff to achieve objectives

4.1. Explain the factors involved in planning the monitoring and assessment of work performance.
Business pressures are ever-increasing and organizations are now required to become even more effective and efficient, execute better on business strategy, and do more with less to remain competitive. This puts focus on the work process and improving efficiency in how it is carried out. A work process is a series of steps or activities that use different organization resources (e.g., information, raw materials, human labor, machinery, supplies) to provide a product or service. When thinking about how work gets done in an organization, we usually focus on how people do their jobs and how each team and department gets the work done.
Organizations are implementing innovative solutions to ensure that work processes deliver real results and improve business performance. Managers use many assessment tools and processes to assess, improve and monitor work processes.

What is Performance Assessment?
Performance assessment is a process that enables managers to assess, evaluate and measure employees’ efficiency in order to improve and optimize productivity. It is an organized activity used by managers to obtain valid information about the performance of individuals, teams and departments and determine the factors that are affecting or may affect their

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