The four forms of technology that we picked are emails, text messages, conference calls and videoconference. Even though each one of them is different from each other, but sometimes they go hand to hand.

Now I would describe each one of them:

1- Email: in business can be used for internal company communications, marketing purposes and coordinating with business partners, suppliers and customers. Some common advantages of business email over traditional mail or telephone communications are cost reductions, lower overhead and speed.

The company I work for at this moment, we rely a lot on emails because of the speed and also the reliability of such medium.

2- Text messages: The use of text messaging for business purposes has grown significantly during the last few years. As companies seek competitive advantages, many employees turn to new technology, collaborative applications, and real-time messaging such as SMS, instant messages, and mobile communications. Some practical uses of text messaging include the fuse of SMS for confirming delivery or other tasks, for instant communication between a service provider and a client, and for sending alerts.

In my job we use text messages to advice customers of promotions, when their bill is due, when they make a payment, when they make changes to their accounts and also to notify them when their replacement phone has arrived for the to pick up. It’s very convenient and a quicker way of communicating information to the customers.

3- Conference calls: Businesses use conference calls daily to meet with remote parties, both internally and outside of their company.