...THE CHALLENGES OF INFORMATION COMMUNICATION TECHNOLOGY (ICT) ON THE ACHIEVEMENT OF ORGANIZATIONAL OBJECTIVES ABSTRACT This research project attempt to highlight the challenges of information and communication technology in Nigeria business organization. It intends to determine how the information system helps an organization to perform effectively. Moreover, it also aimed at appraising the possible problems encountered in the installation and structural framework of information and communication technology systems as well as analyzing the socio-economic and indigenous cultural factors that affects the stream (flow) of information in Nigeria business organization. It has been observed that information and communication technology contribute greatly to the success of business organization in Nigeria. It has been deduced from the research that individual peculiar culture does not affect information system in functioning effectively. Finally, in other to make an organization to perform effectively and function well, management should allow flow of information and communication technology system in an organization. TABLE OF CONTENTS Title page ---- ---- ---- ---- ---- ---- ---- ---- i Approval page---- ---- ---- ---- ---- ---- ---- ii Dedication ---- ---- ---- ---- ---- ---- ---- ---- iii Acknowledgement ---- ---- ---- ---- ---- ---- iv-v Table of contents ---- ---- ---- ---- ---- ---- vi-viii Abstract ----...
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...business more then any other constituency. Prior to the 21st Century, internal communication primarily consisted of memos, publications, and internal broadcasts (Argenti, 2013). Today, internal communication is much more encompassing; including providing employees with company values and belief statements, more accessible management teams, and a more diverse and engaging Human Resources department (Argenti, 2013). In an effort to truly discover if internal communication is a driving force behind increased profits, and employee retention & effectiveness, this Review of Literature will be reviewing several articles that investigate effective internal communication and how the engage employees. This review includes articles that were selected and evaluated extensively. Each article was required to be peer-reviewed, written within the last 20 years, and complimentary to the topic at hand. These articles also included research to support claims, inspect organizations who previously struggled with internal communications, and if those companies’ efforts to improve helped with employee development and morale. This review also examines research and delves deep into the thought and beliefs that companies that exhibit highly effective internal communication tend to display greater profits than organizations that have poor internal communication. Internal communication can be defined as the strategic management of interactions and relationships between stakeholders, or...
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...According to Merriam-Webster (2014), communication may be defined as the exchange of information between individuals. In a changing business world, effective communication is essential for an organization to remain competitive and survive. Organizational Communication between all members of an organization impacts the productivity of a business. In fact, it plays an important role in determining if some goals of the organization will be achieved. If communication is not effective in an organization it can cause chaos and unnecessary conflict. The primary communication issue within organizations is managers are not sure of the most effective communication approach. As a result of this, communication failure occurs. Also, time constraint impacts effective communication because upper level management does not have time to list or share information adequately hence communication becomes distorted. In order to improve communication in an organization it is important to understand the type of communication used within the organization. Vertical and Lateral Communication are two types of communication. Vertical Communication is the sharing of information from top to lower level management. Some problems associated with this type of communication are ineffective listening and heavier work load for top management. Lateral Communication is the movement and quality of information sharing between top and lower management and peers. This type of communication occurs during staff meetings and...
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...Traits of an Effective Manager within an Organization Traits of an Effective Manager within an Organization An organizations path to success can be detoured depending on the manager that they have in place. Nowadays there are so many different things that a manager has to be able to deal with effectively and in a timely manner in order to avoid having the organization’s productivity suffer. The text that we used throughout this course described the various roles of management and the traits an effective manager must possess. The traits listed are things that some people are just naturally born with however all of the traits are things that with practice and consistency can be learned with time. The role of an effective manager within an organization requires an individual who is able to manage a diverse group of individuals, possess excellent communication skills, and understand the importance of motivation. This individual will be able to use the above listed traits and the four functions of management (planning, organizing, leading, and controlling) to give the organizational a competitive advantage and help drive the organization’s success. An organization must appoint a manager who understands the importance of having diversity within the organization. It is very important that organizations put in place excellent managers who are able to work with a wide range of people with different personalities. Our text clearly...
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...[pic] Training Proposal Fundamental Communication Skills Training for Managers Prepared For: Institute for Children, Poverty, and Homelessness 44 Cooper Square New York, NY 10003 Provided By: Personnel Fusion Consultants Table of Contents ICPH Background: The Institute for Children, Poverty and Homelessness is an independent nonprofit organization that was founded in New York City in 1990. The organization was formed after the late 1980’s when family homelessness rates was increasing in the United States. (ICPH) is a research and development organization that studies the motives of family homelessness and as well, develops data to inform and help enhance public policy for family homelessness. During their past 25 years of service, the Institute of Children, Poverty and Homelessness has been committed to advance statistics as they believe this data is what interests the public and political provision to help with homeless families. Their mission is to study the impact of poverty on family and child well-being and to generate research that will enhance public policies and programs affecting poor and homeless children and their families. ICPH examines the condition of extreme poverty in the United States and its effect on educational attainment, housing, employment...
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...THE REASON CHANGE MANAGEMENT HAS A 70 PERCENT FAILURE RATE by Craig W. Johnson A research project report submitted to the faculty of Brandman University in partial fulfillment of the requirements for the degree of Bachelor of Arts in Organizational Leadership December 2012 TABLE OF CONTENTS Page Abstract 3 Introduction 6 Statement of the Issue 6 Background 6 Purpose 7 Research Questions 8 Significance of the Study 9 Conclusions 9 Literature Review 10 Research Question 1 10 Research Question 2 16 Research Question 3 23 Conclusions and Recommendations 26 Conclusions: Research Question 1 26 Conclusions: Research Question 2 28 Conclusions: Research Question 2 29 Recommendations 31 References 33 Abstract The purpose of this paper is to review current information on the reasons and circumstances why change management projects have a 70% failure rate. Since change management projects are perceived, planned, approved, communicated, and implemented within organizations at an alarming rate, it is important to reveal individual and group interests behind the ideologies of change management. This research provides insight into the characteristics of management, management’s approach to effective communication, the politics, power, and ideologies of change management implementation, the behavior of organizations, management, the workforce, and...
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...GROUP #5 COMMUNICATION PROJECT – PARADISE RESORT AND SPA WHAT IS COMMUNICATION? Communication is the transmission of information and ideas from one individual or group to another. The crucial element of this definition is meaning. “Communication is the glue that enables people to work together to accomplish results.” "The most important thing in communication is to hear what isn't being said." Peter Drucker Communication in organizations or organization communication encompasses all the means, both formal and informal, by which information is passed up, down, and across the network of managers and employees in a business. These various modes of communication may be used to disseminate official information between employees and management, facilitates team work, to exchange hearsay and rumors, or anything in between. Organizational Communication serve to improve customer relations, bolster employee satisfaction, build knowledge-sharing throughout the organization, and most importantly, enhance the firm's competitiveness. According to Fielding, an organization consist of groups of people who work together to reach specific goals. The individuals must communicate with each other and share information if they are to reach the shared goals. How the organization is managed, for example autocratically or democratically affects the communication within the organization and the direction in which communication will travel. Generally the four channels of direction...
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...The role of effective communication in the managing of Information technology projects Project Management III (IS3A) – Communication Assignment 2 Bradley Isaacs (197019226) Dr Pineteh August 2010 The role of effective communication in the managing of Information technology projects Project Management III (IS3A) – Communication Assignment 2 Bradley Isaacs (197019226) Dr Pineteh August 2010 ------------------------------------------------- Table of contents Abstract 3 Introduction 3 Management of conflict 5 Management of meetings 6 Dissemination of project briefs 8 Team dynamics 10 Conclusion 11 Reference list 12 Abstract Communication forms the communal aspect of managing information technology projects. The effectiveness of this facet can be the determinative factor for many project successes therefore a failure to communicate effective is often the greatest threat to the positive outcome of the project. This paper identifies and discusses aspects that play a pivotal role when communicating in an information technology project environment. Key aspects discussed include the implications for team dynamics, management of conflict and dissemination of project briefs. The management of meeting and how this can promote team dynamics in a project team. Introduction From the beginning of an information technology project, up to the completion thereof, various important roles...
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...between the two, and students need to understand that as much time and energy will need to be devoted to the online courses as on a campus. “A 2010 meta-analysis and review of online-learning studies concluded that online learning was as good as or slightly more effective than traditional face-to-face instruction” (Mendenhall, 2011). Therefore, there is no question as to whether or not success can be obtained from this nontraditional way of learning. Nevertheless, students who chose to study online should be extremely disciplined. There are many tools that one needs to be successful in school and in every aspect of their life. Of course, some people need different things from others. However, I will point out a few that I feel are very important, and that I will use in my daily life. As an online learner and an administrative assistant, I have found that you should be equipped with great organizational, time management and communication skills in a quest for success. Some people have excellent organization skills, whereas others may struggle with getting organized. It is important that you establish effective organization techniques early on to ensure success in any endeavors. I feel as though having these skills is the foundation for achievement. Having organization skills allows you to arrange information in such a way that it can be used more effectively. “Developing good organizational skills and time management will definitely take some effort on the part of the...
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...Effective Communication in the Workplace Harriet Sanders Organizational Behavior Dr. Tyrone Woodard September 15, 2013 Effective Communication in the Workplace Communication is vital to the success of an organization. Communication refers to the process by which information is transmitted and understood between two or more people (McShane & Glinow, 2013, p. 260). Although organizations tend to rely on other mechanisms such as corporate goals and objectives, communication is what links them together. In order for employees to function properly within an organization, employers, and managers need to focus on how to communicate effectively within its organization. According to McShane & Glinow (2013), “Effective communication is vital to all organizations, so much so that no company could exist without it”. Businesses must succeed all aspects of communication to correspond with new market trends and satisfy customers or clients demand. Therefore, using internal communication, which involves mangers speaking directly with their employees, and external communication which involves the organization members and their stakeholders communicating with one another are required for effective communication in the work environment. I have experienced how a lack of communication can cause major problems in an organization. For example, a few years ago, I worked for a hospital as a Patient Care Technician on a neuroscience unit. The company was owned by a private family and...
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...Staff Performance 5 2.1 MEMO Writing to All Colleagues Outlining the Solutions to Work Problems 6 2.2 Types and Levels of Communication 7 2.3 Effective Time Management Strategies 8 3.1 Different Roles People Play in Team and Their Effectiveness 8 3.2 Analysis of Team Dynamics 10 3.3 Forwarding Alternatives Ways of Achieving the Assigned Task Set by Line Manager 11 4.1 Methods to Solve Work Based Problems 11 4.2 Appropriate Strategy for Solving Problems 12 4.3 Advantages and Disadvantages of Compromise and Collaboration 12 Conclusion 13 References 14 Introduction Before entering the job market it is required to sharpen employability skill. To develop employability skills, identifying and improving the understanding of the responsibilities and performance in the workplace. Interpersonal and transferable skills are inevitable in working with dynamic team. The manager shall also hone leadership and communication skills. Identification, analysis of problem, formulating appropriate strategy, executing the plan perfectly and evaluating the result with desired result through reflective practices are also inevitable element of employability skills. 1.1 Own Responsibilities and Performance Objectives As a duty manager the personnel should have specific responsibilities and performance objectives to run the function of the department of the organization smoothly. The duty manager shall be responsible for maintaining a friendly relationship with...
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...Executive communication Assignment Section A Importance of effective communication Communication is the activity of conveying information through the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behavior. Effective communication means the ability to express ourselves well, both verbally and non-verbally, in ways which are proper to our cultures and situations. People in organizations usually spend 75 percent of their daily time on communication through writing, reading, listening, speaking, inter-debate etc. Effective communication is an essential component for organization success. Importance of Effective Communication Effective Communication is for development of the individual, organization, society, nation, country. * 'Communication' is a key instrument to create relations, to strengthen relations between the two people or a group of people. Without communication methods, there is no human relation and human relations rehire effective communication methods, tools, positive words, skills etc. * Effective communication enables to maintain a sound relationship in the working environment. Effective and timely communication promotes cordial relations and work culture among the employees for increasing production and creates healthy and happy environment within and outside the organization. * Effective communication helps in Rationalizing This function enables management to explain the reasons...
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...The Ways of having an Effective Organizational Communication Communication is fundamental to the foundation, success and effectiveness of an organization. Experts note that too much communication is not a bad thing. While some think of it as a just part of the bureaucracy, communication is essential in managing employees and pushing for organizational growth. Without proper communication between different components of the organization, it is impossible to properly facilitate processes and other procedures. Organizational communication involves formal and informal communications throughout an organization. This branch of communications considers an organization's communications to employees, with employees and from employees to upper management. When a business or agency does not establish clear communication policies, define roles or provide training for better communications, this can result in several barriers to effective communication. The writer is showed the element of communication process involve. There is an idea that need to communicate, and the message will sent to receiver in the form of verbally and non-verbally. The successful transmission is depends on content and context. Content is the way to deliver message through tone, expression, body language as well as gestures. However the content is the actual words which is a part of the message. In the article, there are 3 types of communication barriers. Those are ourselves , perception and mental stage. Normally...
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...Introduction Communication can be defined as when one person gives, receives and exchanges information, ideas or opinions and this exchanged is done so that what is communicated will be understood by everyone connected to the conversation. Why is communicating effectively is important? Effective and good communication with people helps in many things, for instance it can get the job we want, it can help us getting promotions, good communication makes us a good leader if we have that capability. Good communication also helps us to relate positively to other and for a organization, good communication assures the success of our organization. In an organization there are two type of communication; internal and external communication which is important to succeed it. Internal communication is a communication that depends on a daily basis exchange of information within employees whereas external communication is a communication that build a goodwill, ensure organization growth and brings in order within employees. In this assignment, I need to choose an actual company and a department within that company. The purpose of doing this assignment is to analyse how effectively the employees in that department communicate with each other and to find out if the department’s success is due to the effective communication. 2. Literature Review Communication channels are important in an organizational structure, as the growth and the productivity of the organization depends on how...
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...Effective Management Communication in Organizations Violet Murrill BUS 600 Jan Tucker March 24, 2014 Effective Management Communication in Organizations Do most people have knowledge of what communication involves? Yes, most people believe they know what communication involves, however, most people lack true communication skills. Communication involves transferring information from one person or a group to others. Information is delivered in different forms such as terms or words, symbols, figures or numbers, a single concept, or sets of concepts combined (Baack, 2012). We do not just speak words when we communicate; we create meanings as we figure out what each other’s words and actions stand for, represent, or imply (Ramaraju, 2012). Communication is described by Baack (2012) as “transmitting, receiving, and processing information.” Real communication occurs when all three elements of communication take place. In business, communication skills are critical to organizations, so that they can compete nationally and in the global market and their goals are met to become successfully. This paper will describe interpersonal communication and global communication, which include the norms of communication, barriers of communication, verbal and nonverbal communication, written communication, methods of leading groups and techniques of handling group conflicts and effective approaches to giving presentations that affect every element within the organization for quality...
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