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Personal Communication

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Personal Communication
Monica Fisher
COMM102
February 19, 2013
Terrilyn Fleming

Personal Communication

A. Communication is the process of transmitting messages. It can be non-verbal, verbal, or both. The fundamentals of the communication process are sender, message, channel, receiver, and feedback. The sender is the person who initiates the message. The message is the idea or thought that the sender is trying to communicate. The way the message travels to the receiver by means of a channel. The receiver is the target of the message. Feedback is the receiver’s response to the sender’s message (Pearson, Nelson, Titsworth, & Harter, 2011). The meaning is the understanding of the message. The same meaning to a message is not always shared by all. If the sender and receiver have minimal shared experiences, the message can have different interpretations. For example, if someone asks a classmate to borrow a pencil, but in their mind it means that the pencil is being given away. Things like this happen because both people do not have any shared experiences and have different meanings for what they thought the message was (Pearson, Nelson, Titsworth, & Harter, 2011).
B. An example of a professional message being perceive differently is that at work there was an issue with a written communication that was posted for all employees. The sign read, “Cleaning Service Area Only, Unauthorized Staff Do Not Enter.” The message on the sign caused a lot of chaos because it insinuated that there were authorized employees that could enter. That was not the case. The sign was meant to convey that the area was for the cleaning company only and no one else was allowed to enter the area. Once the message was changed to, “Cleaning Service Area Only, Do Not Enter,” the message was clear to everyone. Another example is if one friend asks a another friend to

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