...Internship report Recruitment and selection process Of ANANASH TRAVEL RELATED SERVICES LIMITED Submitted To: Ms.Afsana Akhtar Supervisor Internship Submitted By: Shettalumna Nasir ID:06304069 BRAC Business School BRAC University December 9th,2010 December 9th, 2010 Ms.Afsana Akhtar Internship Supervisor BRAC Business School BRAC University Subject: Submission of Internship Report Dear Madam, I have completed this report as part of my internship program. This report has completed according to your requirement and those set by the host organization. This internship project has given me the opportunity to explore the travel related business of Bangladesh. The report is based on my acquire knowledge, experience and skill during my period of internship under the supervision of Shahnaz Parvin Akanda, Managing director of Ananash Trs Ltd. Bangladesh. Consequently, I am transmitting my Project Report to your very concern. Hopefully, you will appreciate my well-researched, informative and innovative approach of work. In case of any further clarification, i would be honored to consult with you and furnish you with further details. With best regards, Shettalumna Nasir ID:06304069 II Acknowledgements At first I would like to thank the all mighty ALLAH for blessing me with the strength, ability and patience to accomplish the study. I would like to thank my faculty advisor, Ms.Afsana Akhtar for giving me the opportunity to work...
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...Use of the Internet for Travel and Tourism Extract of the European Internet Travel Monitor 2000 & Summary of other research results Introduction The internet is revolutionising the distribution and sales of travel and tourism information. It provides direct access to end consumers, but is also a tool for business to business communication. The internet and its protocol (TCP/IP) have created a universal platform for communication and presentation. The cost of access to the internet is decreasing and the speed of access is increasing. This and other factors are driving the growth in usage. The internet will increasingly be accessed from different types of equipment – television, mobile devices, in-car technology, terrestrial phones, kiosks, computer games, consoles, etc. The web is becoming more useful – in terms of functions and content – as well as more userfriendly. From 1995 to 2000 the number of internet users worldwide grew by close to 830% to 413 million. Between 2000 and 2006 growth is expected to reach 220%, according to eTForecasts. This will take the total number of internet users to over 1.3 billion. The USA leads the market by a very wide margin – with 148 million users forecast at year-end 2001. Japan is in second position in the world ranking with 48 million users, followed by China (38 million), Germany (24 million), South Korea (24 million) and the UK (21 million). In terms of numbers of internet users as a share of the total population, the market rankings...
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...UNITED STATES DISTRICT COURT WESTERN DISCTRICT OF MICHIGAN SOUTHERN DIVISION ESTATE OF ROLAND ROHM, by its Personal Representative, Geraldine Livermore, Plaintiff, vs. Case No. 1:04-CV-552 Hon. Richard Alan Enslen DANIEL LUBELAN, individually, JOHN JULIN, individually, JERRY ELLSWORTH, individually, STEVE HOMRICH, individually, DAVID BOWER, individually, jointly and severally, Defendants. _______________________________________/ Of Counsel: HILL AND ASSOCIATES, LLP DeClercq Druminski & Perlman James D. Hill (P88332) Anthony J. DeClercq Attorney for Defendant Attorney for Plaintiff 161 N. Clark St. 55171 Pacific Ridge Drive Chicago, IL 60601 Macomb, MI 48042 (913) 706-9986 (586) 321-7630 JamesDonaldHill@gmail.com decler16@msu.edu January 12, 2002 DEFENDANTS’ BRIEF IN SUPPORT OF MOTION FOR SUMMARY JUDGMENT TABLE OF CONTENTS Table of Authorities........................................................................................................ii Issues Presented...............................................................................................................1 Statement of Facts...........................................................................................................1 Summary of the Argument..............................................................................................3 Standard of Review................................
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...Sample Reports 1.  Guest Documents Guest Confirmation Checkout Invoice Debtor’s StatementÂ ï‚·ï€ ï‚·ï€ ï‚·ï€ Â 2.  Financial ReportsÂ ï‚·ï€ ï‚·ï€ ï‚·ï€ ï‚·ï€ ï‚·ï€ ï‚·ï€ ï‚·ï€ ï‚·ï€ ï‚·ï€ Accommodation by Room Debtor’s Summary Invoice Summary Outstanding Invoice Summary Payment Details Payment Summary Transaction Audit Transaction Audit by Room Transaction Summary  3.  Property Management ReportsÂ ï‚·ï€ Arrivals and DeparturesÂ ï‚·ï€ Current Guest Account SummaryÂ ï‚·ï€ Current Room StatusÂ ï‚·ï€ Daily HousekeepingÂ ï‚·ï€ Reservations ListÂ ï‚·ï€ Morning Room List  4.  Reservation Analysis ReportsÂ ï‚·ï€ Accommodation by Booking AgentÂ ï‚·ï€ Advertising SummaryÂ ï‚·ï€ Geographic Area SummaryÂ ï‚·ï€ Occupancy AnalysisÂ ï‚·ï€ Reservation Analysis by Guest Information (configurable)Â ï‚·ï€ Reservation Analysis by Guest Type — Summary and DetailedÂ ï‚·ï€ Reservation Analysis by Room — Summary and DetailedÂ ï‚·ï€ Reservation Analysis by Room Type — Summary and DetailedÂ ï‚·ï€ Statistics New Zealand Survey Form (New Zealand only)  5.  Call Charges ReportsÂ ï‚·ï€ Inward Call AnalysisÂ ï‚·ï€ Outgoing Pricing DetailsÂ ï‚·ï€ Trunk Utilisation INDEX INDEX 1279-1 Tax invoice Invoice no Date Page no Voucher/order no Reservation no Arr./dep. date : : : : : : 1279-1 Mon, 11...
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...INTERNAL RESEARCH ASSIGNMENT Name of the candidate: ASIF EKBAL Enrolment no. : 08715903912 Course: MBA 1ST Yr. Batch: 2012 Subject: MANAGERIAL ECONOMICS Subject code: MS105 Topic of assignment: UNIT 1 Subject Teacher’s name: MS MAMTA RANI Research Assignment Q.1) “Inferior goods are not those goods in case of which the law of demand fails, inferior goods are those goods in case of which income effect is negative or these are the goods the demand for which decreases when income increases Yes, law of demand fails in case of GIFFIN GOODS. It is in the case of these goods that there is (A) Inverse relationship between income and demand (B) Positive relationship between price and demand.” In the light of above statement explains the following statement with the help of an example: “WHILE ALL GIFFIN GOODS ARE INFERIOR GOODS, ALL INFERIOR GOODS ARE NOT GIFFIN GOODS” Solution:- Demand may be defined as desire backed by adequate purchasing power. Benham therefore says – “the demand for anything at a given price, is the amount of it which will be bought per unit of time at that price.” Law of Demand: - The Law of Demand states that when the price of a commodity rises, there occurs a fall in the amount purchased. Conversely, when the price of a commodity falls, the amount purchased increases. From the Law of Demand it follows...
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...GUIDE FOR TRAVELLERS know before you go Contents Heading overseas? Before you go Departing Australia Aviation security Departing by sea Departing by pleasure craft Arriving in Australia by air Arriving in Australia by sea Arriving in Australia by pleasure craft Using your mobile phone and camera Baggage searches Prohibited and restricted goods Travelling with medicines What do I have to declare to ACBPS? Duty and tax Duty-free concession limits Exceeding your duty-free concession limits Tourist Refund Scheme (TRS) Where can I get more information? Complaints and compliments 1 3 3 4 5 5 6 9 9 10 10 11 12 14 20 20 23 25 27 29 Heading overseas? Are you one of more than 31 million travellers getting ready to pass through an Australian international airport or seaport this year? If you are, this guide will help you prepare for your trip and give you an idea of what to expect when you pass through Australian Customs and Border Protection Service (ACBPS) at an international airport or seaport. ACBPS officers play an important role in protecting Australia’s borders from the entry of illegal and harmful goods and unauthorised people. Activities undertaken by ACBPS include: • • • • • • checking passports as travellers arrive and depart Australia checking arriving and departing travellers’ documents questioning and searching arriving travellers and their baggage for prohibited or restricted goods searching aircraft or vessels for prohibited or restricted goods seizing prohibited...
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...Submitted to : Maa’m Asmaara Human Resource Managment Assignment # 1 Hrm Functions Of Unilever Submitted by: M. Qamar Adeel FA09-MBA-105 Comsats Institute Of Information Technology Islamabad ACKNOWLEDGEMENT All the praise is for Allah, the most merciful and beneficent, who blessed me with the knowledge, gave me the courage and allowed me to accomplish this task. I am especially indebted to my teachers for instilling in me enough knowledge to be able to carry myself efficiently during my studies. DEDICATION I dedicate this report to my parents and friends especially Shamra teacher in recognition of their worth and to my teachers who are the guiding force for me and it is their effort and hard work that showed me the path of success and prosperity which would be there for me for the rest of my life. “Keep your dreams alive. Understand to achieve anything requires faith and belief in yourself, vision, hard work, determination, and dedication. Remember all things are possible for those who believe.”- Organizational Chart of Unilever Human Resource Management at Unilever: On the entry level the HR Department is mostly taking MBA graduates. According to Unilever their belief is that "Their people are their greatest asset”. The HR team takes great pride in acknowledging the contribution of each employee. Unilever focuses a lot on HR Development and for that the HR team ensures: • Staff of Unilever consists of world class Professionals and ensures...
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...weStJet mini case a great guest experience As the filled-to-capacity Boeing 737 taxis to the ramp at Maui’s Kahului Airport, 200 weary travellers are brought back to life by the a capella stylings of the lead flight attendant’s playful rendition of “Over the Rainbow.” Customers, or “guests” as WestJet prefers to call them, quickly realize that they are now part of another unique WestJet moment. They chuckle as the WestJetter cleverly integrates local time, temperature, and gate information into the lyrics, but he earns genuine LOLs when he works in the verse, “flying to Hawaii is free when you’re a WestJet employee.” Thus, despite being awake since 4:30 a.m., boarding a plane in Calgary in the dead of a prairie winter, and enduring a seven-hour flight with two young children who refused to sleep, these “guests” are ready to embrace the magic of Maui. The travellers may never know the reason for the improv performance, but maybe it was just another example of what the advertisements have been telling us for the better part of a decade: “Owners care,” a slogan communicating how the airline’s employee stock option package motivates participating WestJetters to go just a little bit further to please. WestJet’s philosophy of creating customer value is not based in its industry-leading turnaround times, modern fleet of planes, or even its competitively priced fares. Customer value stems from the core of a corporate culture, something only achievable when your people are engaged...
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...Business Process Management: Past, Present, Future Wil M.P. van der Aalst Information technology has changed business processes within and between enterprises. More and more work processes are being conducted under the supervision of information systems that are driven by process models. Examples are workflow management systems such as Staffware, enterprise resource planning systems such as SAP and Baan, but also include many domain specific systems. It is hard to imagine enterprise information systems that are unaware of the processes taking place. Although the topic of business process management using information technology has been addressed by consultants and software developers in depth, a more fundamental approach has been missing. Only since the nineties, researchers started to work on the foundations of business process management systems. As a result, many questions still wait to be answered. Moreover, new developments like Web Services pose new ones. Trends To put workflow management in the proper context, it is interesting to consider ongoing trends. In the sixties information systems were built on top of a small operating system with limited functionality. Since no generic nor domain specific software was available, these systems mainly consisted of tailor-made applications. Since then each year new types of product software are absorbing new functionality. Today's operating systems offer much more functionality than in the sixties. Database management...
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...What Leaders Really Do by John P Kotter . Reprint r0111f December 2001 Required Reading r0111a Barbara Kellerman HBR Survey Personal Histories: Leaders Remember the Moments and People That Shaped Them r0111b Primal Leadership: The Hidden Driver of Great Performance r0111c Daniel Goleman, Richard Boyatzis, and Annie McKee HBR Roundtable All in a Day’s Work r0111d A roundtable with Raymond Gilmartin, Frances Hesselbein, Frederick Smith, Lionel Tiger, Cynthia Tragge-Lakra, and Abraham Zaleznik What Titans Can Teach Us r0111e Richard S. Tedlow Best of HBR What Leaders Really Do r0111f John P Kotter . The Hard Work of Being a Soft Manager r0111g William H. Peace Leadership in a Combat Zone r0111h William G. Pagonis Leadership: Sad Facts and Silver Linings r0111j Thomas J. Peters The Work of Leadership r0111k Ronald A. Heifetz and Donald L. Laurie In Closing Followership: It’s Personal, Too Robert Goffee and Gareth Jones r0111l Best of HBR 1990 What Leaders Really Do They don’t make plans; they don’t solve problems; they The article reprinted here stands on its own, of course, but it can also be seen don’t even organize people. as a crucial contribution to a debate that What leaders really do is began in 1977, when Harvard Business prepare organizations for School professor Abraham Zaleznik change and help them cope published an HBR...
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...CHAPTER ONE 1.0 INTRODUCTION Hotel is defined by British law as a place where a bonfire traveler can receive food and shelter, provided he is in a position to pay and is in a fit condition to be received. Hence, a hotel provides food and beverages, and lodging to travelers on payment. In turn, it has the right to refuse a traveler is drunk, disorderly, unkempt or is not in a position to pay for the services. The hotel industry is perhaps, one of the oldest commercial endeavors in the world. The first inns date back to the sixth century be and were the products of the urge to travel, spurred by the invention of the wheel. The earliest hotels were managed by husband and wife teams, who provided large halls for travelers to make their own bed and sleep on the floor. The entire cooking service and recreation were provided by the husband and wife team and his family. It was in Europe that the birth of well managed hotel industry took place on the shape of chalets and small hotels which provided variety of services. They were mainly patronized by the aristocracy of the day. The real growth of the modern hotel industry took place in the United State of America in 1794. the real boom in hotel building came in the early twentieth century. This period also saw the beginning of chain operation under the guidance of E.M stalker. It involved big investments, big profit and trained professional to manage the business. The management business billing of a hotel system was virtually left...
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...to control purchases such as dollar limits and number of transactions within a given period or for an individual or group. (From PCMag.com) 1 WHY USE P-CARDS? • Reduce processing costs for invoices, purchase orders, check processing etc. • Increase efficiency and control • Assign cards to individuals or departments with variable controls • Set dollar limits per transaction or month • Limit to specific suppliers WHY USE P-CARDS? • Change purchasing authorization and spending criteria quickly and easily • Buy more efficiently online, saving money and streamlining processes • Better track spending with comprehensive, customized reports 2 FACTORS TO CONSIDER • Does the taxpayer have a written policy for P-card purchases? Spending cap? Restricted to departments? Restricted to accounts (travel & expense)? Restricted to certain personnel? Restricted to certain suppliers? FACTORS TO CONSIDER Does the taxpayer adhere to the policy? 3 FACTORS TO CONSIDER • Is the taxpayer a direct pay permit holder? Does the taxpayer exercise their direct pay authority when using P-cards? FACTORS TO CONSIDER • How are P-card purchases accounted for? Used for capital purchases? Isolated to an individual expense account? Isolated to a few expense accounts? Spread throughout AP expense accounts? 4 AUDITING METHODS Various auditing techniques can be utilized. The appropriate method will be somewhat controlled by the...
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...government officials and went public with issuance in late 2006, albeit amid numerous privacy concerns. The new passports contain traditional passport information (such as name, date of birth, gender, place of birth, date of issuance and expiration, and passport number) as well as personal biometric information for facial and fingerprint recognition purposes on a 64 kilobyte chip. Figure 2 shows the configuration of data in the E-passport (Yong & Bertino, 2007). The US Department of State and Western Hemisphere Travel Initiative determined electronic passports were necessary in order to facilitate faster immigration inspections and increase border protection and security. E-passports are scanned prior to inspections, providing border patrol agents additional assurances regarding authenticity, originality, and validity of the relationship between the holder and travel documentation. They also permit officials to scan passport information against watch lists and national no-travel databases to more accurately define prospective terrorists and other threats to the nation (US DOS, 2009). II. Contactless Technology: Radio Frequency Identification (RFID) International standards for passports have been set by the International Civil Aviation Organization (ICAO) for the past 50 years. The ICAO accepted the RFID technology as a leading global standard due to its “global interoperability, reliability, durability, and practicality” (King, Meingast, & Mulligan, 2007). While some countries use...
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... | |Phone |(212) 998-0541 |(212) 998-0427 | |Stern E-mail |snarayan |vsrivats | |Office hours |By appointment |By appointment | Course Information |Section |C50.0011.04 |C50.0011.05 |C50.0011.12 |C50.0011.13 | |Meeting Time |MW 11:00-12:15 |MW 2:00-3:15 |TR 2:00-3:15 |TR 3:30-4:45 | |Classroom |KMC 4-90 |Tisch UC-63 |Tisch UC-63 |Tisch UC-63 | |Company | | | | | |Teaching Fellow | | | | | |TF Stern Email | | | | |...
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...THE GALLUP ORGANIZATION Evaluation Study in Selected Overseas Markets Ministry of Tourism, Govt. of India Report on Evaluation Study in Selected Overseas Markets For Market Research Division Ministry of Tourism Government of India March 2007 Evaluation Study in Selected Overseas Markets Ministry of Tourism, Govt. of India Table of Contents Chapter No. 1. 1.1.1 1.1.2 1.1.3 1.1.4 1.1.5 2. 2.1 2.2 3. 3.1 3.2 3.2.1 3.2.2 3.2.3 3.3 3.4 3.4.1 3.4.2 4. 4.1 4.2 4.2.1 4.3 4.3.1 4.3.2 4.3.3 4.3.4 4.3.5 5. 5.1 5.2 5.3 5.3.1 5.3.2 5.3.3 5.3.4 5.3.5 5.4 5.4.1 5.4.2 1 2 2 4 6 7 11 STUDY OBJECTIVES Primary Objective Secondary Objectives 1.1 Contents BACKGROUND Tourism Outlook Tourism Outlook – Global Tourism Outlook – Asia Tourism Outlook – Forecast Indian Economy Tourism Outlook – India 14 15 16 RESEARCH DESIGN Segments identified Segment definition Travelers Segment Trade Partners Directors of Tourism Office Methodology Sample Travelers Segment – Sample Split Trade Partners Segment – Sample Split 17 18 20 20 22 22 23 24 25 26 FINDINGS – TOURISM OFFICE EFFECTIVENESS Executive Summary Detailed Findings – Tourism Office Effectiveness – Travelers Awareness of India Tourism Offices Detailed Findings – Tourism Office Effectiveness – Trade Partners Key marketing Challenges Trade Partners Not dealing with India Disposition to deal with India in Future Efforts required...
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