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Secondary Research

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Submitted By jadexdixon13
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AO3: Secondary Research-

Introduction-
Starbucks is a global coffee company that currently has a relatively small product range. They offer a group of different coffees, snacks, cold drinks and even coffee accessories (merchandise). However, after doing a lot of research I feel that they have a gap in their market. I feel that adding a food hall to their chain of stores would be successful. This could potentially be very risky for the business as it means they are entering a market they don’t really have any experience in with products they aren’t used to. The food halls will not be an extension onto the existing stores; they will be a completely different brand, following in the footsteps of John Lewis and Waitrose. Though, it won’t be completely rebranded – I will still use the same logo and colour scheme as this would draw customers as it is already a well-recognized global brand.
As Starbucks is already quite a high-end coffee store, the food halls would follow in the same direction to keep up the “high quality” image. This means that the competitors will be the likes of Marks and Spencer’s, Waitrose and Sainsbury’s. Using this information the food halls would have to appeal to the target audience of middle aged families. Though, Starbuck’s is different as it has a huge loyal younger audience; people ages 16-25. Students fall into this age bracket – to ensure that they are able to shop in the food halls there will have to be strategies in place such as a “student range” that would be a basic brand, a lot cheaper but still holds the same quality.
Something that would have to be taken into consideration when developing the idea of the food halls is the fact that the business takes high interest in equal rights for farming and recycling. They currently use 100% recyclable cups. To carry this through they would have to ensure their food halls stock fair trade

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