...Management 317: Organizational Behavior Spring Semester, 2012: 12:40-2:00 p.m. Tuesday & Thursday Professor: Dr. Kathi Lovelace Office/Email: Florence Moore 310A, kathi.lovelace@menlo.edu, (650) 543-3848 Office Hours: Tuesdays & Thursdays: 10:45-12:45 p.m., and by appointment. From March 1 to April 19: Thursdays 5:00-5:50 p.m. Required Texts/Materials: 1. Robbins, S. & Judge, T. (2012). Essentials of Organizational Behavior (11th ed.). Upper Saddle River, NJ: Pearson Prentice Hall. 3. MyManagementLab: This is an additional online resource that goes with our textbook. More information will be provided the first week of class (e.g., how to register, how we will use it). 2. Readings, case studies and other class materials will be posted on our Moodle http://menlo.mrooms3.net and Menlo Library http://apps.menlo.edu/library/courses/reserves.php sites. Please log-in the first week of class to ensure you can access our sites. Course Description and Approach: Organizational Behavior (OB) “is a field of study that investigates the impact that individuals, groups and structure have on behavior in organizations” (Robbins & Judge, 2012; pg.2). Topics include perceptions, personality, team dynamics, problem-solving, communication and collaboration, conflict management, and motivation. Building positive organizational cultures, understanding power and influence and leading and managing change effectively and ethically are also key topics covered...
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... * Hispanic 17% * Black 5.8% Predominant spiritual beliefs in the community that may influence health. * Christian (several mega churches in the community) * Catholic * New Age, Wiccan ( Predominantly in the Old Colorado City and Manitou areas) Availability of spiritual resources within or near the community (churches/chapels, synagogues, chaplains, Bible studies, sacraments, self-help groups, support groups, etc.). * New Life Church (Mega Church) * Focus on the Family ( church and Christian Publishing company) * St. Mary’s (Parish and school) * Corpus Christi (Catholic church and school) * Colorado Christian School and Church * Temple Shalom (Jewish Synagogue and Community Center) * MADD * Al-Anon * AA * Penrose- St. Francis Health System offers health clinics, support group for cancer pt’s and family, breastfeeding and anti-natal education. Do the community members value health promotion measures? What is the evidence that they do or do not (e.g., involvement in education, fundraising events, etc.)? * Colorado Springs is a very health conscious community. There are lots of hiking groups, running clubs, cycling clubs. They are constantly having fundraisers for various community health projects....
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...incorporated Aaron Wheeler Cut loose incorporated Marketing Plan Outline Paper Shredding Business Marketing Plan Outline Paper Shredding Business Marketing Management 522 Keller School of Management Executive Summary Each year improper document management costs businesses millions of dollars in liability and lost productivity. Paper shredding business are beginning to spring up across the nation. The concerns over privacy in addition to new regulations and guidelines have open the door for a need in paper shredding services. No matter the size of a company they are in need of shredding services. Investing in a paper shredding business has a very promising future and will continue on an upward trend. The Federal Government alone is destroying more documents each day and the time limit for companies to destroy signed documents, job applications or a customer’s receipts for transactions are getting shorter. The lawful requirements are helping to expand shredding services. This continuing process virtually guarantees that a confidential paper disposal service can thrive. CUT LOOSE Inc. is an innovative document destruction company that offers a convenient facility, on-site and mobile shredding services to the Pikes Peak region of Colorado Springs. We cater to all organizations and individuals in need of secure, reliable, and cost efficient material destruction. As the premier document destruction company in Colorado Springs, our well organized team of professionals will provide...
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...positive, self-motivated attitude. I believe that my organizational, interpersonal, and time-management skills would be a great asset to any employer PROFILE Motivated, entry-level student seeking a career in the health field industry. Talent for quickly mastering technology -- recently completed Microsoft Office Suite certificate course. Diplomatic and tactful with professionals and nonprofessionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports. Great in customer service. Flexible and versatile -- able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills. SKILLS SUMMARY Distribution Management, Report Preparation, Written Correspondence, General Office Skills, Computer Savvy, Customer Service, Scheduling, Marketing & Sales, Accounting/Bookkeeping, Front-Office Operations, diversified in medical terminology PROFESSIONAL EXPERIENCE Conduct small-group sessions on meditation/relaxation techniques. Rapidly learn and master varied computer programs; recently completed Microsoft Office Suite certificate course. Customer Service/Marketing/Problem Solving, Oversee front-office operations and provide impeccable customer service: --Built a clientele supported by 60% referral business. Develop and implement strategic marketing plan for business: ...
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...Health Assessment Case Study Introduction The focus of this case study is to examine further focused assessments that should be undertaken after Mr S's initial presentation of acute exacerbation of asthma. Reasoning for recommended focused assessments will be discussed with consideration of Mr S's presentation of symptoms, history, pathophysiology and risk factors for asthma exacerbation. Research on current asthma assessment protocols will guide recommendations, and assessment parameters will be described. Follow up care and self-management options for Mr S will also be explored. Asthma Asthma is a chronic inflammatory disease of the lungs. It is characterised by airflow obstruction and lung inflammation (Johnson, 2010). Asthma symptoms include wheezing, chest tightness, shortness of breath and cough (Johnson, 2010). Potential triggers for asthma include allergens, viral respiratory infections, irritants, stimuli such as cold air or exercise and gastro-oesophageal reflux (Estes et al, 2013). Airway obstruction in asthmatics is variable and reversible. However poorly managed asthma can leave lasting structural changes in the cells and tissues of the lower respiratory tract, resulting in airway remodelling and permanent fibrotic damage (Kaufman, 2011). There is currently no cure for asthma, therefore the disease needs to be managed (NACA, 2014). Pathophysiology and assessment parameters It is important to understand the underlying pathophysiology of Mr Saunders’ presentation...
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...of Developing Professional Development Plan and CV Chapter 02 Evaluation on Professional Development Plan Chapter 03 Highlighted on Interpersonal and transferable skills Chapter 04 Focus on Learning in a professional context Table of contents Executive summary 01 Table of contents 02 Chapter 01 03-09 1.1 Introduction on Personal and Professional Development 1.2 Self Assessment 1.3 Personal SWOT Analysis 1.4 Skill Audit 1.5 Personal Development Plan 1.6 Curriculum vitae Chapter 02 10 2.1 Evaluation on Personal Development Plan Chapter 03 11-13 3.1 Interpersonal and transferable skills 3.2 Time Management 3.3 Problem solving 3.4 Communication Chapter 04 14 4.1 Learning Bibliography 15 Chapter 01 1.1 Introduction on Personal and Professional Development Understanding skills, attitudes and knowledge is helpful to develop personal and professional career. According to the Guskey and Huberman (1995)Professional development is those processes and activities designed to enhance the professional knowledge, skills and attitudes of individuals in a working environment so that they might, in turn enhance the performance of the overall organization. This is an ongoing, systematic and intentional process. Knowledge, skills and attitudes enhancement will create confidence about themselves towards work on their future plan. And also it creates a better quality of...
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...EDUCATION Oregon State University Corvallis, OR Bachelor of Science, Finance and Accounting Cumulative GPA: 3.99Expected Graduation: June 2018 Accounting GPA: 4.0 STRENGTHS Self-Motivation – Progressing at an accelerated rate through coursework with a high GPA and extra curricular involvement Collaboration – Management of group projects and sports experience requiring effective communication with peers Leadership – Multiple leadership roles as lacrosse coach and player for high school and college teams Organized– Managing time and schedules of multiple clubs and organizations at school, while maintaining high GPA Microsoft Programs – Experience and coursework in Microsoft Access, Excel, PowerPoint and Word WORK EXPERIENCE Treasurer Pi Kappa Alpha, Corvallis, ORFebruary 2016-Present • Elected by members of fraternity to serve for 2016-2017 • Creating budget for multiple terms, including expenses and income of over $17,000 • Maintaining a collection rate for member dues of over 95%, including multiple payment plans • Managing payments and information to multiple vendors CoachJune 2015-August 2015 Xcelerate Nike Lacrosse Camps, Portland, OR • Collaborated with team of 8-10 other coaches and supervisors to manage practice plans • Organized and communicated schedules to players daily • Assisted in supervision and control of over 100 campers ranging from ages 10-18 • Offered positions for multiple other camps as...
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...Table of Contents Case Study: XSU Spring Concert2 I) Identifying Potential Risks 2 II) Risk Assessment Form 6 III) Risk Response Matrix8 Review Question: 8 05. Explain the difference between budget reserves and management reserves Risk9 06. How are the work breakdown structure and change control connected? 10 07. What are the likely outcomes if a change control process is not used? Why? 11 08. What are the major differences between managing negative risks versus positive risks (opportunities)? 14 Case Study: XSU Spring Concert I) Identifying Potential Risks Firstly, we can state that, as with most projects, there are several risks that occur when it comes to the execution of this spring concert. To make the risks more easily viewable, it is preferable to divide the risks into different sections and via that use the Risk Breakdown Structure, (RBS).There are four general categories that the risks are divided into: Technical, External, Organizational and Project Management. These risks are divided into more specific subcategories, which all of them can make or break the project. First of all the XSU entertainment committee has to get permissions and approvals from the city and XSU to be able to go through with the concert. There will be requirements that needs following during the concert as well. Regarding the technical category, some main risks are that the electricity and the sound system will be functioning, the constructing of the stage will go as planned...
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...9 -9 1 1 -4 1 2 REV: MAY 28, 2012 Assessing a Company’s Future Financial Health Assessing the long-term financial health of a company is an important task for management as it formulates goals and strategies and for outsiders as they consider the extension of credit, long-term supplier agreements, or an investment in a company’s equity. History abounds with examples of companies that embarked on overly ambitious programs and subsequently discovered that their portfolios of programs could not be financed on acceptable terms. The outcome was frequently the abandonment of programs mid-stream at considerable financial, organizational, and human cost. It is the responsibility of management to anticipate a future imbalance in the corporate financial system before its severity is reflected in the financials, and to consider corrective action before both time and money are exhausted. The avoidance of bankruptcy is an insufficient standard. Management must ensure the continuity of the flow of funds to all of its strategically important programs, even in periods of adversity. Figure A provides a conceptualization of the corporate financial system, with a suggested step-bystep process to assess whether it will remain in balance over the ensuing 3 to 5 years. The remainder of this note discusses each of the steps in the process and then provides an exercise on the various financial measures that are useful as part of the analysis. The final section of the note demonstrates ...
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...Running head: PROBLEM SOLUTION: GLOBAL COMMUNICATIONS Problem Solution: Global Communications Karen Smith University of Phoenix Online February 21, 2011 Matthew McCallister The telecommunications industry has experienced economic pressures that has produced diminishing returns for stockholders and decreased value in stock shares the past three years. Global Communications has been no exception. The senior team gained approval from the board to partnership and globalize the corporation to reduce cost and increase profitability. Although this strategic plan has been approved, resistance from the Technologies Workers Union has set the stage against outsourcing jobs that will cause workers to lose their employment positions. Ethical Dilemmas provide some of the most challenging decisions for a company to address. The response to these dilemmas should only be made after careful group decision-making techniques are in place. In the Global Communications scenario, the company specializes in the telecommunications industry and had to make tough choices on ethical issues and changes within the company. This scenario provided an example for the class to investigate similar ethical dilemmas within companies in the United States. This research is then used to synthesize the key discoveries and results of comparing and contrasting the practices of each company related to key course concepts. Key course concepts include response...
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...Department of Management Personal Effectiveness Certificate of Higher Education in Management/ Funeral Management Draft Module Outline (2015/16) Code: FFMN009H4 Term: Autumn and Spring Day – Autumn Term: Tuesday or Saturday (Bloomsbury) Day – Spring Term: Saturday (Bloomsbury) Time: Weekday Evenings 18:00 to 21:00; Saturdays 10:00 Time: Room(s): TBC Code: {{module code}} Term: {{term}} to 17:00 {{day/s}} 6.00pm to 9.00pm Room: {{room}} Lecturers: Ian Harrison Peter Hirsch Keith Mattacks V1:06/07/2015 Table of Contents Personal Effectiveness – Module Overview............................................................................................ 2 Aims and Objectives................................................................................................................................ 2 Learning Outcomes ................................................................................................................................. 2 Key Readings ........................................................................................................................................... 2 Required Reading................................................................................................................................2 Recommended Reading ...................................................................................................................... 2 Journal Articles....
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...widget is a clone of a nationally known widget. My company’s widget, WooWoo, is less expensive and more readily available than the nationally known brand. Presently, the sales are high; however, there are many defects, which increase your costs and delays delivery. Your company has fifty (50) employees in the following departments: sales, assembly, technology, and administration. Motivation is one of the most important factors shaping organizational productivity. Designing a motivational plan that encourages job satisfaction, low turnover, high productivity, and a high quality of work takes time and takes the right methods of implementation by management. The key to motivation is understanding, evaluating, and analyzing the attributes of each team members contribute to the work design and team layout of an organization. As an owner of a small manufacturing company, consisting of 50 employees in the following departments: Sales, Assembly, Technology, and Administration; our motivational plan, will be designed to integrate and function within these departments. The sales department will undergo new efforts in teamwork configuration and team building, directed by the administration department. Team building is a collaborative way to gather and analyze data to improve teamwork. Through motivation and teamwork improvement; to be effective, as the owner of this company need understand what motivates employees within the context of the roles they perform. Of all the functions a manager...
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...Running head: PROBLEM SOLUTION: GLOBAL COMMUNICATIONS Problem Solution: Global Communications john smith University of Phoenix Online February 21, 2009 The telecommunications industry has experienced economic pressures that has produced diminishing returns for stockholders and decreased value in stock shares the past three years. Global Communications has been no exception. The senior team gained approval from the board to partnership and globalize the corporation to reduce cost and increase profitability. Although this strategic plan has been approved, resistance from the Technologies Workers Union has set the stage against outsourcing jobs that will cause workers to lose their employment positions. Ethical Dilemmas provide some of the most challenging decisions for a company to address. The response to these dilemmas should only be made after careful group decision-making techniques are in place. In the Global Communications scenario, the company specializes in the telecommunications industry and had to make tough choices on ethical issues and changes within the company. This scenario provided an example for the class to investigate similar ethical dilemmas within companies in the United States. This research is then used to synthesize the key discoveries and results of comparing and contrasting the practices of each company related to key course concepts. Key course concepts include...
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...PUBLIC FINANCIAL MANAGEMENT, INC. Outsourcing Methods & Case Studies City of Colorado Springs Sustainable Funding Committee 04/10/2009 OUTSOURCING Overview ............................................................................................................................. 3 Types of Outsourcing .......................................................................................................... 3 When to Outsource............................................................................................................. 4 When not to Outsource ...................................................................................................... 5 Outsourcing Guidelines ....................................................................................................... 6 Case Studies ...................................................................................................................... 11 Managed Competition ...................................................................................................... 15 Public-Private Partnerships ............................................................................................... 17 Outsourcing Advisory Boards............................................................................................ 18 Outsourcing in Colorado Springs ...................................................................................... 19 Conclusion ...................................................
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...also take a look at the compensation the company may provide to the separated employee and create a chart to depict the timeline of the disbursement of the compensation. Last, I will predict three ways the layoff may affect the company. Three ways to cope with negative emotions Managers may have distinctive reactions to layoffs because they are mediators and receivers of change. “Their reactions are important because they can affect employee morale. Employees pay close attention to manager’s behaviors and messages they send out. The first way to cope with negative emotions is to thoroughly communicate (Dewitt, Trevino, & Monica, Spring 2003)”. Be private and honest with the employee. There is nothing wrong with giving the employee time to vent. They may experience a high level of depression, anxiety, stress, or loss of identity and self-esteem. They may have questions or feel like they deserve an explanation. The second way to cope with negative emotions is by providing help. Have an outplacement program in place that will help displaced employees create a...
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