Some events and situations in a person's life can cause intense difficulties making it impossible for the individual to cope in a normal way. When this happens, according to James & Gilliland (2017), it is called a crisis. It is the job for mental health counselors to know how to assess properly and provide effective interventions for those experiencing a crisis. The knowledge and skills of knowing when and how to apply various therapeutic models, assessment tools and interventions to each individual's own perception or experience not only affects the clients' likelihood for wellness but is also an ethical and moral responsibility of the counselor.
The counselor's job is to help those who face mental health challenges and crisis' having a …show more content…
There is a manual on their company's employee website under "Policies and Procedures". Edward explained that during a crisis, it takes everyone's help to be successful, so no one gets hurt. His role in crisis situations, is to assess the client, to determine their specific needs of the client and try to deescalate the situation. He talked about a specific situation, when a young boy came to the facility with his mother, and he was belligerent, he was loud and trying to fight his mother. Edward stated the procedure for someone who has been disrupted it to first, call overhead Code Grey, that will alert the staff who participates on the Crisis Team to respond. His role is to examine the situation, try to create a calm environment, be empathic, explain why he is at the facility, and while trying to assess what kind of help the client needs, he explains that he tries to get as much information as possible because he has to report to the psychiatrist on call to determine if that patient needs to be inpatient or only needs outpatient services. Once he has talked to the psychiatrist, he talks to the parents about the plan of action he has for that particular client. The facility offers outpatient, day treatment, …show more content…
For examples, the supervisors at the facility have meetings periodically to access the crisis response plans, provide psychiatric evaluation and screening while working with other resources such as case managers, and day treatment program, making sure every effort is achieved by understanding the client's needs, offer a full range of crisis interventions and strategies, documents properly and effectively, conducts and documents psychosocial assessments/evaluations, and lastly environmental and social needs of clients and their families (USDHHS, 2003).
Edward stated that at the facility where he works, they take every crisis seriously, he encourages his staff to treat the clients and their families with the utmost respect. Another comparison of what Edward talked about and the Mental Health All-Hazards Disaster Planning Guide, it mentioned continuing education. He mentions continuing education is important and is mandatory when it comes to working at the facility because things change, laws changes, and they need to stay up to date with what is going on in the community, and the mental health