Objectives: 3 Brief Description of Civil Aviation and Relationship with UNWTO: 4 Chicago Convention 4 United Nations World Tourism Organization 5 ICAO and UNWTO Affirm Cooperation on Joint Aviation and Tourism Goals 5 Description of Etihad Airways: 6 Partners and Alliances: 10 Chartered & Scheduled Flight Services: 20 Etihad Airport Services 23 EAS-Ground 23 EAS-Cargo 24 EAS-Catering 24 Aircraft Type & Passenger Capacity: 25 World's Top 3 Airlines 2013 Profiles and Etihads
Words: 6506 - Pages: 27
Assignment 2.2: Bad News Message Joanne Perrin Professor: James R. Fleming ENG315033VA016-1142-001(Professional Communication) January 30, 2014 January 6, 2014 To: Patrick Price 1336 S. Howard St Allentown, Pa. 18103 From: James Thorpe: Continental Airlines Dear Mr. Price: Continental Airlines recently received your letter of complaint you have against us. Allegedly you had purchase a ticket from the online ticket service for your 10-year-old daughter to travel from Philadelphia
Words: 285 - Pages: 2
Southwest Airlines provides short haul, high frequency, point-to-point, low-fare services to and from 58 cities across the United States. The company is known for its low-cost fares and superior customer service in the airline industry. The company was started in 1971 with a motto still lived by today, "If you get your passengers to their destinations when they want to get there, on time, at the lowest possible fares, and make darn sure they have a good time doing it, people will fly your airline
Words: 289 - Pages: 2
Impact of web-based Sales on the airline industry | AbstractExpedia, Travelocity, Priceline, and Orbitz: examples of how the travel industry in general, but more importantly the airline industry, has taken a deeper turn towards the low cost affair that consumers have tried to accomplish with that specific industry for many years now. It is a proven fact that the competitive advantage has been taken away from the airlines as consumers have much of the information required at their fingertips
Words: 6330 - Pages: 26
The aim of this paper is to discuss how low cost carriers will continue to impact the airline industry in 2012 and beyond. We will look at the history of the budget airline industry and their consumer targets. As well as analyse what marketing strategies they use that have allowed them to grow so much. A low cost carrier is an airline category defined primarily by low fares but also by a focus on reducing operating costs by eliminating complexity and charge for product elements which go beyond
Words: 1444 - Pages: 6
Qatar Airways has challenged all odds over the past 18 years. Primarily an airline company with the aim of providing route convenience travel means of travelling through Doha, now a commercial entity to Qatar and vice versa. Currently the youngest and fastest growing airline at international level Qatar Airways is catching up and sweeping off previous market leaders. However, Doha’s less prolific airport overshadows the airlines extravagant. Qatar Airways didn’t have to work as hard as some of the
Words: 1768 - Pages: 8
JetBlue Airways Managerial Accounting BUS630 April 30, 2012 Aisha Meeks (1a). What is JetBlue's strategy for success in the marketplace? Does the company rely primarily on a customer intimacy, operational excellence, or product leadership customer value proposition? Jet Blue definitely focuses on the product leadership customer value proposition. (1b). What evidence supports your conclusion? One of the reasons of JetBlue's success can be attributed to high customer satisfaction (JetBlue
Words: 451 - Pages: 2
Summarizing Thoughts In the case of the JetBlue disaster in 2007, management and IT did not work together in order to prevent a loss of 30 million dollars and more importantly a reputation. Before this incident occurred, management had made poor decisions by not allowing or innovating ideas that would have made this situation less expensive and a better experience for their customers. I also feel that the IT department should have been working with the management team by offering solutions and
Words: 264 - Pages: 2
To achieve this pre-eminent position by offering a high quality of service and reliable, comfortable and efficient operations. Jet Airways will achieve these objectives whilst simultaneously ensuring consistent profitability, achieving healthy, long-term returns for the investors and providing its employees with an environment for excellence and growth. Jet Airways, which commenced operations on May 5, 1993, has within a short span, established its position as a market leader. The airline has
Words: 339 - Pages: 2
* 1.JetBlue Airways Corp (NMS: JBLU) JetBlue Airways is a passenger airline. Co. operates primarily on point-to-point routes with its fleet of 115 Airbus A320 aircraft and 45 EMBRAER 190 aircraft. Co.'s onboard offerings include free and unlimited snacks and beverages, premium beverages and designed products for its overnight flights. Co.'s subsidiary, LiveTV, LLC, provides in-flight entertainment systems for commercial aircraft, including live in-seat satellite television, digital satellite radio
Words: 319 - Pages: 2