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Control Function

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Submitted By SimplyKpop
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According to Steven Robbins and Mary Coulter control is the process of monitoring, comparing and correcting work performances. Whereas Henry Fayol believed that control consist of verifying whether everything occurs in conformity with the plan adopted, the instructions issued and the principles established. Thus control allows managers to carry out a plan which enables them to pin point any errors and carry out appropriate action to correct them. There are a number of controls still used by managers in various organizations. Some are feed forward control, feedback control and concurrent control.
Feed forward controls also known as preliminary or preventive control applies to the regulation of resources coming into the organization. Feed forward control safeguards that these resources are up to the standards which are necessary for the transformation process. Feed forward controls are highly favorable by managers since they anticipate problems thus allowing managers to prevent the problems before they actually happen. However this control requires well-timed and accurate information which is often difficult to develop.
Some examples are at St. Joseph's Hospital in West Bend, Indiana, a new facility was designed with identical rooms, nonslip floors, and glass walls to reduce errors in patient care and to increase employee safety.
Also one can also consider a delivery company, where managers can confirm the delivery time before they leave, and check merchandise that they are expected to deliver. Another example to consider is the budgeting process where specific targets are set which allow the manager to plan how resources will be allocated across departments with a view ensuring that the organization meets its objectives.
Feed Back control also known as post action or output control emphasizes on the output of the organization after transformation is complete. It

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