...have been very satisfied with their work, and therefore we have resisted the trend toward using desktop publishing software. But recently I hired a new assistant who has experience doing desktop publishing and would like to continue doing this kind of work. Also, at trade show recently I saw a demonstration of your software, At My Desk. I was very impressed with the demonstration, but unfortunately I lost the brochure, so I no longer have the specific details on the software. 1. How much is the software? 2. Are there discounts for multiple copies? 3. What else can the software do? 4. What kinds of software is it compatible with? 5. Will it be compatible with our printers? 6. Can pictures be scanned into it? 7. What kind of technical support do you offer? 8. Can you do an on-site demonstration? Thank you in advance for your attention to this matter. If you have any questions, please don’t hesitate to call me at 773 555-5555. Sincerely, Herman Bartleby Publications Director bartleby@midsize.com VERSION 2 MIDSIZE COMPANY 8025 W. Irving Park Road Chicago, IL 60647 773 555-5555 July 9, 20xx James Carter Big Software Company 816 N. Dearborn Chicago, IL 60607 Dear Mr. Carter: I saw a demonstration of At My Desk desktop publishing software at the Publishers Trade Show in Chicago...
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...MARKETING FOR MANAGERS (MKTG5009) TRIMESTER 3 2015 Individual buying behaviour vs Group buying behaviour ASSIGNMENT 1 ROBIN KARUMBA STUDENT ID: 18331141 WORD COUNT: 1450 EXCLUDING REFERENCE Introduction The consumer buying behaviour varies from one customer to another. (Graves 2013) states that it is difficult understanding human emotions effect on the buying decision process yet because we humans have very similar neural wiring we tend to make similar mistakes what he calls ‘mind gap’. This is what leads us to walk out of a shop believing we bought what we wanted. This study will attempt to understand behavioural difference between individuals and group consumers based on influence from various environmental factors. This raises the need for consumer behaviour analysis using a nominated product buying decision process. In this research I’ll use my past experience in the purchase of a laptop for university purpose and a large quantity of laptops for an organisation I worked for. This document this will be categorised into individual and Organisation buying decision process The Individual Analysis * Understanding the customer: influences Personal and Social To get an accurate individual analysis, it is important to understand the consumer demographics and background that influences the decision process. The Organisation * Understanding the customer: influences Buy class and product type The organisation is a multinational food and beverage industry...
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...Instruments Related to Information & Communication Technology | | | 9/10/2013 9/10/2013 ------------------------------------------------- WRITTEN BY ------------------------------------------------- WRITTEN BY Introduction Information and Communication Technologies (ICT) refers to technologies that provide access to information through telecommunications. It is similar to Information Technology (IT), but focuses primarily on communication technologies. This includes the Internet, wireless networks, cell phones, and other communication mediums. Brief History on ICT The history of ICT originates from humble beginnings, which include the abacus. The abacus is thought to have been originally invented 3000 years before the birth of Christ. Calculators as we know them couldn’t have existed until 1780, when Benjamin Franklin discovered (through experimentation) electricity. The 1st general purpose computer was designed by Charles Babbage around the year of 1833. This was the biggest milestone to start the era of information and technology. Parts of a Computer A computer is really a system of many parts working together. The physical parts, which you can see and touch, are collectively called hardware. 1. Monitor A monitor displays information in visual form, using text and graphics. Like a television screen, a computer screen can show still or moving pictures. 2. Modem To connect your computer to the Internet, you need a modem. A modem is a device...
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...employees and 2,000 of them are agents that are in the field. With that being said, I would recommend your company to use 2 types of computers. One type of computer would be for the 3,000 employees that are stationed within your home base and the other computer would be for the 2,000 that are in the field. For the agents in the field, I would recommend that they use a laptop. Finding a good laptop for the agents in the field should be fairly simple, provided with the proper websites to research their needs. One of the websites that I personally like to shop at is TigerDirect.com. At TigerDirect.com there is a great way to narrow your search on the left hand side, which allows you to pinpoint exactly what you are looking for in a laptop, desktop, notebook etc… Starting the search for a laptop for your organization, I am first looking for an Operating System that is easy to operate for the agents in the field. Windows 7 Professional is the operating system that I use now and would be my operating system of choice for your organization. Next, I’m looking for the processor and memory, which could bring the price up dramatically. Going with the 3rd Gen. Intel Core i7-3520M Processor and 8GB DDR3 could bring the price up $500 alone, which I would highly recommend paying for. For business purposes, I don’t find the size of the screen or the video card to be that big of a factor. That being said, I would go with a smaller...
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...Provided onsite and remote support for over 20 years on both tier 1 and 2 levels. TECHNICAL SKILLS Hardware: Pentium desktops, laptops, notebooks. Hewlett Packard printers connecting with both printer servers and TCP/IP .All modems and compatible, desktop scanners, Multimedia (CD and R/W ROMS) HP plotters, port replicators, and most other peripherals. Worked with Cisco routers and Hubs. Experience with Macintosh. Software: Bomgar remote access software, Microsoft Office XP 2003, 2007 2010. (Includes: Word, Excel, PowerPoint and Outlook), Active Directory, TC/PIP Citrix Metaframe. Norton, Mcafee, Trend Micro anti-virus. Malwarebytes. Trend Micro’s Data Armor and file Armor. GHOST. Experience with Macintosh versions of aforementioned software. Operating Systems: MS-DOS (all versions), Windows 95, 98, 2000, ME, NT, XP Vista, 7, and 8.Desktop (Including Networks) Novell 3.x and 4.x, Windows NT, 2003 and 2008. Also experience with most versions of MAC. PROFESSIONAL EXPERIENCE IT Contractor March 2015 – Present Robert Half onsite at Landmark Apartment Trust IT Consultant * Upgrading iPads with new operating systems and Remote Management app. by contacting each of the 90 properties owned by phone and walking user through the process Teksystems onsite at Bayfront Health Service Desk/Desktop Support * Answer calls to the helpline and providing support through remote access or onsite support * Work on network cabling...
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... Apple Numbers and Sun Calc. 3) Database; stores, manipulate, and retrieve data. I.e., Microsoft Access, IBM Lotus Approach, Borland dBASE, and Sun Base. 4) Graphics; develop graphs, illustrations, and drawings. I.e., Adobe Illustrator and Adobe FreeHand. 5) Project management; plans, schedule, allocate, and control people and resources needed to complete a project according to schedule. 6) Financial management; provides income and expense tracking and reporting to monitor and plan budgets. I.e., Intuit Quicken. 7) Desktop publishing; use with personal computers and high-resolution printers to create high-quality printed output, including text and graphics, various styles of pages can be laid out; art and text files from other programs can also be integrated into published pages. I.e., Quark Xpress, Microsoft Publisher, Adobe PageMaker, Corel Ventura Publisher, and Apple Pages. Workgroup Application Software Support local and international teamwork and utilizes groupware; software that helps groups of people work together more effectively. Groupware is defined by Ernst & Young’s rules “Three Cs”. * Convenient; if it’s too hard to use, it’s not used; it should be as easy to use as the telephone. * Content; it...
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...About VDI VDI (Virtual Desktop Infrastructure), also refereed to as desktop virtualization, is a system that moves the user’s desktops to the What is VDI? VDI stands for Virtual Desktop Infrastructure, using software to virtualize desktops, then deliver that user experience centrally. Instead of users storing their OS, desktop personality and data on individual laptops or desktops, VDI enables desktop data to run centrally on servers maintained by IT admins, and just accessed locally via a traditional PC or a thin client (a network-connected device designed to access VDI images remotely). Other Benefits of VDI •Desktops can be set up in minutes, not hours •Client PCs are more energy efficient and longer lasting than traditional desktop computers •IT costs are reduced due to a fewer tech support issues •Compatibility issues, especially with single-user software, are lessened •Data security is increased http://www.purestorage.com/applications/vdi/what-is-vdi/ What is VDI? Virtual Desktop Infrastructure (VDI) Definition - What does Virtual Desktop Infrastructure (VDI) mean? Virtual desktop infrastructure (VDI) is a virtualization technique enabling access to a virtualized desktop, which is hosted on a remote service over the Internet. It refers to the software, hardware and other resources required for the virtualization of a standard desktop system. VDI is also known as a virtual desktop interface. Techopedia explains Virtual Desktop Infrastructure (VDI) ...
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...Analysis of the services and learning tools provided by the centennial college library Presented to Andrea Jacobs Centennial College Progress Campus Prepared by Marta Linares #300745152 Indleeb Chaudhary #300776102 Suganya Arichandran December 8, 2015 Table of Contents Executive Summary 3 Introduction 4 Purpose of the Study 4 Sources and Methods 5 Background 7 Discussion of findings: 7 Usage of services and tools provided by the library: 7 Figure 2 Usage of tutoring 9 Awareness of the services and tools 9 Figure 3 Awareness of Tutoring 10 Student Satisfaction from services and tools 11 Figure 4 Student Satisfaction with printer service 11 Figure 5 Sitting capacity at library 12 Conclusions and Recommendations 13 Marketing Actions 14 Library Development Actions 14 Service-Delivery Actions 14 References: 15 Appendix A 16 Executive Summary In September 2011, Centennial College progress campus open the new Library to better assist with the increasing student population. The modern new library provides new technology with both in home and remote approach for digital resources, in addition to print and visual media collections. The library learning focused atmosphere is fully open, dynamic and physically adjustable to suit many needs. The goal of this study is to figure out the different services that are offered by the library, if the students effectively use the library resources and services and if not, find a way to improve...
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...Evaluate Virtual Work Software Virtual Desktop Infrastructure Jeanette Johnson Lawrence Technological University MIS 7463 – Virtual Work Environments – Spring 2013 Dr. Anne Kohnke, Assistant Professor of IT, College of Management April 13, 2013 Contents Product Description and Application 3 Major Issues 4 Why the Need for VDI? 4 Is VDI for Everyone? 5 Successful Application of VDI 5 What Exactly Does VDI Offer Organizations? 5 Oracle Virtual Desktop Infrastructure Specifications….at a Glance 7 Reviews 8 What Oral Roberts University has to say about VDI 8 Scripps Networks’ Review of VDI 10 What Small Business Computing Reviewer, Joe Moran, Thinks of VDI 10 Summary and Interpretation of Reviews 11 Implementation 12 VDI Project Plan: Start with Using the Proper Apps and Utilize Pilot Program 13 VDI Licensing: Be Wary about Going for the $40 (or less) per Desktop Guarantee 13 Ensure you Tackle VDI Storage Challenge with Network-Attached Storage (NAS) System and Data Deduplication 14 Factors to Consider When Considering Whether or Not to Implement VDI 15 Conclusion 16 VDI offers Better Support 16 VDI Helps Strengthen Security 16 The BYOD Crowd will Be Happier with VDI 17 Product Description and Application Virtual Desktop Infrastructure (VDI) is simply the practice of hosting desktop operating systems (OS) in a virtual machine (also...
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...1. Your department is developing its own set of marketing applications. In a meeting, a member of the department asks whether a menu can be set up in the GNOME desktop for easy access to the new applications.What is your response? a. A menu can be set up and launched from a Panel in GNOME. b. A menu can be set up only through use of third-party software called CUSTOMIZE. c. Menus are run by default from the Start menu on the bottom Panel. d. GNOME does not support the setup of custom menus and so you recommend using KDE, which does. 11 2. Once in a while after your system has been improperly shut down, such as during a power outage, it reboots into the command line. After you log in, what command can you use to start XWindow and your desktop? a. gui b. xwin c. startx d. run gui 3. You want to delete several old files in your home directory.Which of the following is a good tool to use for this purpose in GNOME? a. Nautilus b. System Tray c. My Computer d. GNUFile 4. Which of the following is a good tool to use for finding and deleting files in KDE? (Choose all that apply.) a. KFiler b. Kabinet c. Knop d. Konqueror 5. Which of the following areWindow Managers that can be used with XWindow? (Choose all that apply.) a. fvwm b. sawfish c. kwm d. Window Maker 6. A new inventory specialist in your company inherited a computer that has KDE installed, but the operating system boots into the command line instead of starting KDE automatically.What can the inventory specialist do to have...
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...NET230-Final Multiple Choice Identify the letter of the choice that best completes the statement or answers the question. ___C_ 1. When ____ is used with only a filename and without parameters, the status of the object is displayed, indicating whether the object is encrypted and whether new files added to a folder will be encrypted. a.|CONVERT|c.|EFS| b.|CIPHER|d.|AES| ___C_ 2. Windows 2000 EFS uses ____. a.|DESX|c.|3DES| b.|AES|d.|4DFS| ___D_ 3. ____ must be used to grant or restrict access to objects in the shared folder. a.|Shared folders|c.|LFN| b.|Objects|d.|NTFS permissions| ____A 4. The ____ is a server-side software that sends a print job to the proper server in the format required by that server. a.|print client|c.|language monitor| b.|network interface driver|d.|print provider| ___D_ 5. A(n) ____ works with the printer driver to despool spool files during playback, making any needed changes to the spool file according to its data type. a.|print processor|c.|printer router| b.|mismatched document|d.|RAW spool file| ___D_ 6. ____ provides printer control at the print-job level and enables users to change printer defaults levels, such as number of copies, color, and printer languages. a.|Network interface printer|c.|Direct Driver Interface| b.|Printer Job Language|d.|Print resolution| ___B_ 7. Which of the following terms describes the contents of a completely or partially interpreted data file that contains text and control...
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...LiteGreen: Saving Energy in Networked Desktops Using Virtualization Tathagata Das tathadas@microsof t.com Microsoft Research India Pradeep Padala∗ Venkata N. Padmanabhan ppadala@docomolabs-usa.com padmanab@microsof t.com DOCOMO USA Labs Microsoft Research India Kang G. Shin kgshin@eecs.umich.edu The University of Michigan U.S. Of this, 65 TWh/year is consumed by PCs in enterprises, which constitutes 5% of the commercial building electricity consumption in the U.S. Moreover, market projections suggest that PCs will continue to be the dominant desktop computing platform, with over 125 million units shipping each year from 2009 through 2013 [15]. The usual approach to reducing PC energy wastage is to put computers to sleep when they are idle. However, the presence of the user makes this particularly challenging in a desktop computing environment. Users care about preserving long-running network connections (e.g., login sessions, IM presence, file sharing), background computation (e.g., syncing and automatic filing of new emails), and keeping their machine reachable even while it is idle. Putting a desktop PC to sleep is likely to cause disruption (e.g., broken connections), thereby having a negative impact on the user, who might then choose to disable the energy savings mechanism altogether. To reduce user disruption while still allowing machines to sleep, one approach has been to have a proxy on the network for a machine that is asleep [33]. However, this approach suffers from...
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...Austin Powell 12/11/2014 NT2799 Week 1 Exercise Working in Teams The first step in completing this task is to upgrade the operating systems on the company’s desktop and laptop computers. Once it has been decided which operating system will be implemented, the task at hand will be to upgrade each machine to the new operating system. Any updates as well as any firmware that needs to be installed will also be done during this stage. In addition, the desktops at the employees’ homes will also need to have the operating system upgraded. It should also be noted that those desktops that are being used remotely should be configured so that only work-related tasks are being done on company machines. These users should be assigned their own special permissions so that they have access to the resources needed to perform their job. Those laptops that are to be used in the field will need to be configured so that they are able to access the network remotely. One of the issues that needs to be addressed with this is security. A pressing issue is to ensure that no unauthorized used can gain access to security sensitive information. The first step in securing remote access for trusted users is to specify which users can connect to the intranet from remote locations as well as which ports and networking protocols to use. Next task is to set up a remote access server to handle connections from remote locations. It can be configured to authorize and manage connections...
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...Seabreeze’s declining revenue stream and resultant financial situation, as well as simple good government, it is critical that the city find ways of reducing expenses while continuing to provide the services needed by the citizens of Seabreeze. This includes the city’s use of information technology. Technology investments cannot simply be eliminated, as they are a critical component of the city’s infrastructure on which key city services rely upon. Therefore it is necessary to identify technologies which can produce a greater return on investment (ROI) through reductions in the total cost of ownership (TCO) of the city’s technology assets. One approach that would meet this need that has been identified is the adoption of server, storage and desktop virtualization technology. These technologies not only represent a significant opportunity for the City of Seabreeze to reduce costs, but it will also enable the city to reduce its greenhouse gas emissions, raise IT staff efficiency, and improve disaster recovery capabilities. 1. Virtualization benefits The term “virtualization” refers to technology that enables a single physical device, such as a server with a large pool of resources (CPU, memory, disk, etc.), to be logically segregated into smaller separate “virtual machines”, or “VMs” that are each given their own subset of resources based on their actual utilization requirements. According to IT-Online (2008) a Gartner white paper found that the average server uses less than 10%...
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...Seabreeze’s declining revenue stream and resultant financial situation, as well as simple good government, it is critical that the city find ways of reducing expenses while continuing to provide the services needed by the citizens of Seabreeze. This includes the city’s use of information technology. Technology investments cannot simply be eliminated, as they are a critical component of the city’s infrastructure on which key city services rely upon. Therefore it is necessary to identify technologies which can produce a greater return on investment (ROI) through reductions in the total cost of ownership (TCO) of the city’s technology assets. One approach that would meet this need that has been identified is the adoption of server, storage and desktop virtualization technology. These technologies not only represent a significant opportunity for the City of Seabreeze to reduce costs, but it will also enable the city to reduce its greenhouse gas emissions, raise IT staff efficiency, and improve disaster recovery capabilities.! 1. Virtualization benefits The term “virtualization” refers to technology that enables a single physical device, such as a server with a large pool of resources (CPU, memory, disk, etc.), to be logically segregated into smaller separate “virtual machines”, or “VMs” that are each given their own subset of resources based on their actual utilization requirements. According to IT-Online (2008) a Gartner white paper found that the average server uses less than 10%...
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