...SALES & MARKETING PLAN (For 2011 – 2012) THE IMAGERY HOTEL, XYZ CITY, INDIA The presented sales and marketing plan has been worked upon while covering the theoretical knowledge gained during the duration of module. The sales and marketing plan covers only the rooms division strategy due to word count limitation (Revenue aspects such as Food & Beverage outlets, other revenue etc are not being discussed). Glossary at the end of appendices features the key industry specific terms used in the plan. Executive summary The Imagery hotel is an established luxury hotel located in the XYZ city of India. The hotel is part of a renowned chain of hotel. The hotel has been an industry leader in the city since its inception in 1991. The hotel follows the objectives that are consistent with the company’s goals and mission statement. In the year 2011, The Imagery Hotel is targeted to contribute sales revenue of INR 165 Million against a projection of INR 140 Million. The Imagery Hotel, has to further maintain its market leadership in the city by achieving the highest RevPAR Premium. The marketing plan addresses following major attributes: • Growing need to increase the high rated businesses • Increasing the market share • Segment wise in depth analysis to gain competitor’s business • Channel wise in depth analysis to gain competitor’s business • Laying down the processes to ensure the customer is satisfied Introduction The Imagery hotel located in XYZ city offers...
Words: 4101 - Pages: 17
...Kendall College The Peninsula Hotel Chicago A Marketing Plan • Executive Summary Set in the heart of the “Magnificent Mile”, The Peninsula Hotel Chicago is ideally situated for visitors to experience all that the city has to offer. On the doorstep of Chicago’s premier business and shopping district, the hotel is located in the center of the city’s most exclusive shops and steps from the historic Water Tower. The Peninsula Chicago has 339 luxurious and spacious guestrooms and suites furnished in a magnificent classical style. The Peninsula Hotel property is renowned for its convenient and strategic location within the city. Also synonymous with the brand are the high level of personal service guests receive, and the comprehensive business facility available in luxurious settings. The Peninsula Chicago is targeting rich businessmen, repeat executives and leisure travelers by offering them great discounts in order to bring the occupancy and revenue up for the second quarter of 2011. By analyzing the marketing environment and completing the SWOT analysis the hotel can create specific strategies in order to meet the marketing objectives. The action plan will organize and distinguish the activities during the second quarter within the marketing team. Our marketing plan is structured to enable us to achieve the strategic goals we have set for ourselves in terms of increasing overall revenue as a result of differentiating our products and services from the competition. Our...
Words: 7159 - Pages: 29
...Business Plan Hotel LUX: it starts here Kristel Lako 120547 Vivian de Lange 121181 Anne- Sophie Kersten 121104 Nadia Hassoune 123094 ------------------------------------------------- Team assignment Business Plan Team managers: R. van Ginneken & Maarten Staps Deadline: 07-6-2013 Class: 1HM 14 Vivian de Lange 121181 Anne-Sophie 121104 Kristel Lako 120547 Nadia Hassoune 123094 Executive Summary "When there is true hospitality, not many words are needed" The core purpose of this report is to show an idea of a feasible business hotel in Munich. The business plan explains all points, while going into debt in accounting, finance, marketing and Human Resource, why this concept will be profitable on long term. Hotel LUX is a 4 star business hotel and the main target group will be young entrepreneurs and local partners. The hotel is strategically located in the city centre of Munich and it enables its guests to be at the heart of the business community. The long-term goal of hotel LUX is to become one of the top choices in Munich for temporary lodging. This will be accomplished by creating a differentiated experience capitalizing on personal service, the facilities that the hotel provides and its unique location in one of the most attractive places in Germany, for business as well as leisure guests. We plan to be more than just lodging and accommodation and we aim for a social and warm atmosphere to relax in, and an inspiring...
Words: 11999 - Pages: 48
...Thomas cook group outlines a detailed step by step procedure on how to achieve and maintain its strategy. Market Penetration- Thomas cook group plans to achieve a steady market penetration by growing profitably through their trusted product portfolio. Also by offering differentiated quality of the products enables customers to plan their own journey. This strategy aims to satisfy a wide selection of customers’ needs while generating significant revenue and margin growth. They also offer customers with a wide price range for their trip. These increase more sales to the market as it provide lower cost of air travel. Market development- Thomas cook groups plans to achieve this by delivering voyager android and omni-channel vision. Customers are shifting from making their bookings over the counter to booking digitally on their tablets, mobile phones and computers. Thomas cook plans to be a true technology innovator, leading the industry in both online and in e-retail. This Transformation will be supported throughout by leading technology infrastructure, building on the substantial consolidation and simplification of its IT infrastructure that it has already achieved. Again they have tried to form partnerships with successful airlines and hotels in different countries. For example they are in franchising partnership with more than 475 hotels and Condor airline in Germany, this helps in the distribution of the products and services. Product development-...
Words: 435 - Pages: 2
...to date. This great opportunity aims to develop a derelict and neglected part of Beirut, create over 1000 job opportunities while being a sector leader in the use of eco-friendly materials. NPEG will deliver the project from ground to finish sub-contracting different stages of the project to leaders in their respective fields. This venture aims to deliver a first of its kind development combining a theme park and a hotel resort under one roof .All under the brand “Forever Young” (FY). Scope of Work Based on its large scale primary research on qualitative and quantitative issues, NPEG went onto to carry out secondary research using meta-analytic statistical techniques. Asmar construction (AC) have already presented the initial design for FY and won the bid. They will not only see their proposed structure brought to life, they will also manage the construction stage of the project on NPEG’s behalf. NPEG will create a subsidiary company Forever Young Co (FYC) which will begin by advertising and marketing the FY brand and go on to manage FY’s theme park and hotel resort. As mentioned above, NPEG will sub-contract the construction stage of FY on the basis of certain stages of the project being delivered by specific pre-agreed deadlines that AC architects and their NPEG counterparts will agree on. NPEG will use the world leader Arrow Dynamics (AD) as the theme park building specialist who will construct the rides for the park. Period of Performance FY’s construction will...
Words: 1213 - Pages: 5
...Julius de Watteville English Mayor: I hear you’ve got some grand plans for our town Writer: Indeed, but firstly I would like to thank you for meeting me as I know you have a important schedule. Mayor: It is not a people I am intrigued to hear of your ideas. Writer: firstly I would like to say that your town shows great opportunity. Mayor: let me remind you that this town is a small seaside town and has been touched by civilization. Writer: I can agree with you that it is a small seaside town however from what I have seen this town is run-down with cramped rooms. Mayor: I can not agree but what are your plans with this town. Writer: I plan to install maybe 5/6 hotels and also a few casinos and also we will add in a child play park, this will be the paradise to come to, mark my work. Mayor: all very well, but how is this impacting the inhabitants? Writer: as there are almost no jobs here and I will be able to set up as many as the town can hold. Mayor: this is all very well but some man came just a few years ago and had the same idea as to set up a paradise but he and this planners gave up soon enough I tell you. Writer: I am different I don’t just want this for the money I also want your island to become successful and your inhabitants. Do you not want a beter life for you villagers? Obviously you do. This is why I should be doing this as we speak. Mayor: these people who live here have made it obvious to me that like the simple life and on the simple life...
Words: 431 - Pages: 2
...Class 08 – Planning & Control BUFW M570-01W: Operations and Supply Chain Management Planning & Control: Chapter 19 – Sales & Operations Planning Chapter 20 – Inventory M anagement Learning Objectives Understand what sales and operations planning is and how it coordinates manufacturing, logistics, service, and marketing plans. Construct and evaluate aggregate plans that employ different strategies for meeting demand. Explain yield management and why it is an important strategy. Joseph Khamalah, Ph.D. 2 What Is Sales and Operations Planning? Sales and operations planning is a process that helps firms provide better customer service, lower inventory, shorten customer lead times, stabilize production rates, and give top management a handle on the business. The process consists of a series of meetings, finishing with a high-level meeting where key intermediate-term decisions are made. This must occur at an aggregate level and also at the detailed individual product level. – Major Sales & Operations Planning Activities Aggregate means at the level of major groups of products. 3 4 Sales & Operations Planning Activities – Overview Sales and operations planning was coined by companies to refer to aggregate planning. Types of Planning Long-range planning • Planning focusing on a horizon greater than 1 year, usually performed annually Intermediate-range planning • Planning focusing on a period from 3 to 18 months, time increments are weekly, monthly,...
Words: 1187 - Pages: 5
...solely be solely based on just that. Most events are held to raise money or awareness of a new product line. Some events could be to raise money for charity and could also improve customer service. There are various purposes for events, these include the following: * Celebrations (fairs, parades, weddings, reunions, birthdays, anniversaries) * Education (conferences, meetings, graduations) * Promotions (product launches, political rallies, fashion shows) * Commemorations (memorials, civic events) Planning Planning is the first stage of the project life cycle, this is because you cannot say you want to hold an event and do nothing about it, or expect everything to come to fruition just by doing nothing whatsoever. One has to plan for an event way ahead of the event date to accommodate for any mishaps and unexpected issues. Planning for an event will entail the delegation of work amongst those involved in the project, now in regards to launching a new product delegation of tasks and activities will have to be a build up to main event. For example within the project officials you may want to delegate different tasks in association with their departments, so in this...
Words: 1237 - Pages: 5
...critical path is the most important aspect of project management (Kerzner, 2009) In this paper I will be describing a project I had to manage when taking my last trip, I will show how was the need for the project identified, what steps I established to ensure the project was a success and how did I measure the success of my project. Last month my husband and I took a vacation to Europe, I am a planner therefore I had everything plan from the beginning to the end, what we were going to see, what places to eat so on and so forward. Once everything was ready to go two weeks before the vacation we found out we were expecting and because of previous complications all of my plans had to be changed. I had to now change our entire excursion, and had to wait to get to Europe to see what we were going to do because I was very tired and with almost all of the symptoms that happened when someone is expecting. The first step I took was canceling everything I had already booked except the plane tickets and hotels, form there I made sure to take everything I needed for my pregnancy. During the vacation the only thing that was a most in my check list was to stay hydrated at all times, from there the way I kept on managing my trip is taking each day as it came, I do have to say that for me not planning day by day and minuet by minuet was horrible, but at the end the way...
Words: 513 - Pages: 3
...a team of 6 members from our course MGT 489 and came up with this Strategic Plan or Business Plan for a Hotel. We have successfully completed this plan with all our known knowledge. Fro the purpose of developing our Strategic / Business Plan, first of all we have given our hotel a name, i.e. “Grand Royal”. In our Strategic / Business Plan we have discussed several factors that are required in developing a good and implementable plan. This plan required a broad-based understanding of changes taking place in the marketplace in which the company competes, or plans to compete, and the ever-changing financial markets. In-depth technical skills in a variety of disciplines such as financial analysis, sales and marketing, latest technology, and managing growth are critical components in assessing a company's opportunities and risks. Now, let us understand the purpose of a Strategic / Business Plan. Business / Strategic Plan Purpose: Introduction: In today's highly competitive environment, formal business planning is an essential element in achieving business success. A well-written business plan is primarily a communication tool used to obtain financing. In certain instances, particularly with our early stage company, this business plan also serves as a strategic plan. Considering that lenders are inundated by numerous investment opportunities from which they choose only a few, this business plan describes our story and how we intend to grow. Grand Royal management team has...
Words: 9244 - Pages: 37
...PORTFOLIO BUILDER BSBINN601A Manage Organisational Change Candidate Name: | | Company: | | Date of submission: | | Name of Assessor: | | RTO: | Management Consultancy International | Project Overview Part 1 In this project you will be required to work as a senior human resources manager within a fictitious organisation called the International Hotel Group. (If conducting this project in your workplace or in your college or training organisation, work with the relevant staff from that team). You will be required to identify the need for a strategic change and a major operational change and develop, implement and review the change management strategy. In this task you will be required to identify the need for strategic and operational change. * You will need to access information about your organisation’s current strategic directions. * If working in a simulated situation you will be provided with information and a scenario. a) Write a list of possible needs for change. To do this you will need to do some or all of the following: * Review organisation’s strategic plans * Review relevant policies and procedures * Consider any environmental events or trends * Review operational procedures * Consult relevant specialists and experts b) Consult with relevant managers to discuss and prioritise identified change requirements. Prepare a report that outlines the outcomes of this meeting. (If completing this activity...
Words: 2504 - Pages: 11
...Coordinator PGDCA-2nd S em Project Coordinator BCA-6th Sem Project Coordinator MBA- 4th S em Project Coordinator : Mrs Seema S rivastava : Mr.Gangesh Kumar :Mr.Deepak Mishra Ph:9451686685 :Mr. Jitendra Kumar Keswani Ph: 8081313153 SYNOPSIS GUIDELINE SYNOPSIS AND PROJECT GUIDELINES MCA- BCA- PGDCAMCA -6 BCA-6 & PGDCA -2 Synopsis Format 1. Introduction Of Project 2. Objective Of The Project 3. Scope Of The Project 4. Project Plan 5. The Existing System 6. Background Of The Organization 7. Current Problems 8. Areas For Improvement 9. Proposed System 10. Input/Output Requirement 11. Hardware And Software Requirement 12. Database Requirement 13. System Design 14. Tables And Fields For Database 15. Database Dictionary 16. E-R Diagram 17. ‘0’ Level DFD 18. ‘1’ Level DFD 19. Security Control 20. Future Scope Of The Project 21. Conclusion NIPS COLLEGE OF IT & MANAGEMENT ALLAHABAD Ph: 0532-3291133 th th nd 1 SYNOPSIS AND PROJECT GUIDELINES 22. Reference Or Bibliography Some Suggested Project Title 1. Bank Transactions Management 2. Hotel Management 3. Gas Agency Management 4. Office Automation 5. Railway Reservation 6. Computerization Course Registration 7. Hostel Management 8. Hospital Management 9. Inventory Management 10. Competitive Examination Database 11. Air Line Reservation 12. Transport Management 13. College Admission 14. Library Management 15. On Line Examination 16. Social Networking Sites 17. E-Shopping System...
Words: 1572 - Pages: 7
...Resource Practices In Hotel Industry Visit hrmba.blogspot.com allmbastuff.blogspot.com for more project reports, notes, presentations etc. INTRODUCTION TO HOTEL INDUSTRY One of the fastest growing sectors of the economy of our time is the hotel industry. The hotel industry alone is a multi-billion dollar and growing enterprise. It is exciting, never boring and offer unlimited opportunities. The hotel industry is diverse enough for people to work in different areas of interest and still be employed within the hotel industry. This trend is not just in India, but also globally. Modern hotels provide refined services to their guests. The customers or guests are always right. This principle necessitated application of management principles in the hotel industry and the hotel professionals realized the instrumentality of marketing principles in managing the hotel industry. The concept of total quality management is found getting an important place in the marketing management of hotels. The emerging positive trend in the tourism industry indicates that hotel industry is like a reservoir from where the foreign exchange flows. This naturally draws our attention on HOTEL MANAGEMENT. Like other industries, the hotel industry also needs to explore avenues for innovation, so that a fair blending of core and peripheral services is 1 Human Resource Practices In Hotel Industry made possible. It is not to be forgotten that the leading hotel companies of the world...
Words: 13083 - Pages: 53
...INTERNATIONAL STRATEGIC MANAGEMENT: Strategic management for hotel industry CANDY 10182133m Lecturer: Paula Tomsett I-Shou University Contents ABSTRACT 3 INTRODUCTION 4 RELEVANT THEORY 4 Strategic management 4 Globalization 5 IMPLICATIONS FOR INTERNATIONAL STRATEGIC MANAGEMENT 5 The cost of land ownership 6 Costs of funding the projects 6 Official procedure approval 6 Human resource matter 6 The speed of technology development 7 Infrustructure and security matters 7 Strong competitors 7 CONCLUSION 8 REFERENCES 9 ABSTRACT Hotel industry has been chaos period in recent years. What makes a firm differing from the others are well known brand, high standard products and services, as well as an unique strategic management to build short term and long term plans and strategies. In the process of strategic management, firms encounter a number of challenges. In order to compete rivals and get an competitive advantage, it is essential to issue the problems and find out possible and relevent solutions. Key words: hotel industry, strategic management, hospitality INTRODUCTION In recent years, global economy is facing a severe recession that affects almost aspects of business life. Hotel industry is also not an exception, typically Indian hotel industry. In order to grow and expand, hotel industry has to combat a number of challenges in human resources, land acquisition, technology deployment as a strategic tool and understanding the dynamics...
Words: 1323 - Pages: 6
...| 2014 | | The Stonington Beach Hotel, Bermuda | [consultancy report] | The following report is a detailed analysis and diagnosis of the current situation at The Stonington Beach Hotel, Bermuda. Many aspects are considered that include the effect that maintaining the property has on human resources, marketing and the organizational structure of the business. Recommendations are made and then discussed further. | Table of Contents Executive Summary3 Background4 Current Situation4 Analysis & Diagnosis5 SWOT Analysis5 Property Perspective6 External Building Structure…………………………………………………………………………7 Building Interiors………………………………………………………………………………………..8 Exterior Facilities………………………………………………………………………………………..9 Other Property Issues…………………………………………………………………………………9 Human Resources……………………………………………………………………………………..10 Marketing………………………………………………………………………………………………….11 Organizational Structure………………………………………………………….…………………12 Recommendations………………………………..………………………………………………………..13 Conclusion………………………………………………………………………………………………………15 Executive Summary The Stonington Beach Hotel is only one part of a bigger organization – The Bermuda College, which is owned by the Bermuda Government. A SWOT analysis is conducted in order to determine the hotel’s internal strengths and weaknesses, and external opportunities and threats. Although fairly balanced overall, internal weaknesses do pose a slight concern that should be further assessed. ...
Words: 4199 - Pages: 17