...Feedforward interview is a tool that is used by the supervisor and the employee together in order to identify the behaviors and skills that an employee possess in an effort to gain the best performance from the employee (Agiunis, 2013). Feedforward interviewing is a great tool that allows the management and employee to work together to figure out what the employee is excelling at and what areas need improvement. In my opinion, this type of interview promotes unification and team work in an effort to enhance and promote the best possible employee performance level of all employees. The feedforward interview is composed of three steps: producing a success story, identifying success factors, and using the past to forecast the future (Aguinis,...
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...------------------------------------------------- We want our staff to be courteous and to acknowledge members who approach them as well as dress appropriately; Shirt, nametag, and closed toed (and heeled) shoes. Yes | No | X | | X | | X | | X | | X | | 3. Were you acknowledged (verbally/non-verbally) when you approached the staff? 4. Was the employee wearing an A.S. name badge? 5. Was the employee wearing a uniform? 6. Were you greeted promptly? 7. When leaving from the encounter, did the employee acknowledge you? 8. If you answered no to any of the questions above, please describe the situation below: ------------------------------------------------- We expect: open posture (unfolded arms, standing up while talking, and visibility; no slouching), smile, eye contact, no sarcasm, no inappropriate conversations, no cell phone usage, and undivided attention from staff during encounters with our members. * Did the...
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...friendly, well dressed and approachable, which contributed to a relaxed environment. The setting of the meeting room was busy and kept the consumer’s mind occupied whilst they waited for the tour to begin. This helped detract from the issue of the tour starting later than the proposed time. With a contemporary design, the room was appealing to the consumer aesthetically and helped build a positive insight as to the quality which could be expected from the tour. A successful blueprint of the service was clear as both customer A and B knew what part they played during the encounter. Such factors included marking yellow pathways on the roads between buildings for the customer to stay within for their safety as well as providing hair nets and high vis vests for health and safety. A leader follower relationship was adopted in this tour, meaning that the consumer relied on the guide largely for the encounter to be a success. In the case for tennents, this relationship was successful due to the educational and interesting tour provided by our guide. In a way, it is crucial that this intangible element is carried out to a high standard as the...
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...Essential Guidelines for the Servant Evangelism Projects & Report How to do the servant evangelism project 1. This Servant Evangelism Report must document TWO true, face-to-face encounters a. (not a virtual encounter – via www, email, IM etc) with unbeliever in a setting in which you served them unconditionally. The servant evangelism encounter must take place within the semester that the student is enrolled in this particular course. 2. The three P’s to Servant Evangelism- b. P- PERSONAL: These 2 encounters must be personal- face to face- encounters done within this semester. c. P- PRACTICAL/PHYSICAL: In both of these encounters you must meet the physical needs of another individual. Even though prayer, and bible study are essential to the Christian life and growth. These are unacceptable forms of servant evangelism and do not meet the requirements of this assignment. This assignment is for you to meet the physical needs of another individual (Matthew 25:31-46; James 2:14-20). (SEE end of document for a list approved, and unacceptable Servant Evangelism projects.) d. P- PENNILESS: In both of these servant evangelism encounters you may not receive money for your work. This must be a free service to those you are serving. NOTE: All servant Evangelism Papers will be graded by the 3-P system (see above). If your assignment does not fulfill the three P’s it will receive a grade deduction. 3. The point of the service...
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...Florentine Codex Translation The Florentine Codex has four version available to read. The original Nahuatl version, Spanish, English from spanish translation, and the new English from Nahuatl translation. Among these four versions, they both discuss the same story line without much variation. But it's the small differences in the Old vs New English that create interesting difference that change certain details and emotions. The new direct Nahuatl translation is of course the more true and preferred version for accurate information. But between these two versions you can see the errors that are constantly being made and the pieces of information that are essentially lost in translation. This can as well compel other historians to revise translations of other important historical documents seeing what type of mistakes and miscommunications can be possible. One of the small details that was found different was about the status of the nobility versus Montezuma, specifically the event where they all meet the new coming Spaniards. In the older English version, is just mentions the nobility alongside Montezuma. This can be misinterpreted as the nobility and Montezuma are of equal ranking with no one being on top of each other on the hierarchy scale. Thanks to the new English version, there is a clarification made that when they all meet the Spaniards, it's Montezuma and Montezuma's rulers and nobles. This adds a new possessive detail in which Montezuma essentially controls these...
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...The theatrical film, The Fourth Kind, addresses the prospects of aliens through a basis on real events occurring in Nome, Alaska in 2000. The plot line follows Dr. Abigail Emily Tyler and her professional experiences with patients claiming alien abduction. The film begins with Tyler recounting a personal experience of her husband’s supposed murder that occurred in August of 2000. The Fourth Kind then takes focus on Tyler’s professional career as she tapes hypnotherapy sessions with patients experiencing a similar account of events. The correlation is summed up as a white owl staring at the patients through their windows each night. While under hypnosis, two of the patients describe similar stories of the creatures attempting to enter their homes. In addition, the film portrays one patient killing himself and his family after undergoing hypnosis. Following similarities in the individual’s stories, Tyler suspects the patients were abducted by aliens. The plot thickens as a patient requests Tyler to hypnotize him, which results in the disturbing act of him hovering above his bed while a voice informs Tyler to end her study. To further complicate the scene, the patient is paralyzed resulting from the hypnosis leading to Tyler being placed on house arrest. While confined, police camera footage shows a large dark object flying above the Tyler household and the officer describes people being pulled from the home. Tyler then claims that her daughter Ashley had been taken, however she...
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...The Mystery Behind the Spiritual Alien Agenda Beryl King 12 March 2012 The Search for Earth-like Planets December 5, 2011 must have been an exciting day for astronomers all over the world as NASA announced to the public the discovery of an Earth-like planet potentially able to support life. The planet, 2.4 times the size of the Earth, is six hundred light-years away in what astronomers call the “Goldilocks Zone”, an area in which a planet has an ideal temperature because of its distance from a star. It orbits around a star similar to the sun of the Earth, and the temperature of its surface is habitable at 77 degrees Fahrenheit. Scientists are hopeful that this planet might possess water and land, but they are not sure as of the moment if the majority of it is made up of solid, liquid or gas (Bloxham). Kepler 22-b is just one of the extrasolar planets observed by NASA that has a probability to be inhabited by extraterrestrial life forms. Since 1960, NASA has funded different exobiology projects, including Search for Extraterrestrial Intelligence (SETI), in hopes that astronomers can find evidences of life in outer space. Thinking that extraterrestrials would likely leave something behind to signal other intelligent beings during their exploration, astronomers of SETI previously tried to detect interstellar probes to be able send messages back to them, but until now, none have been discovered. Despite this, scientists working on SETI have not given up, focusing more on...
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...have supposedly seen something out of the ordinary. There have been reports of unidentified flying objects (UFOs) all over the world and even reports of people being abducted by strange beings. Are people making all this up or are they really seeing something from another world? In the article “Extraterrestrial encounters: UFOs,” Alexander Geppert, an Emmy Noether Research Group Director at Freie Universitat Berlin, contends that people throughout the country and around the whole world have seen UFOs. The size of the UFOs seen can vary from eyewitness to eyewitness. The first UFO sighting occurred on June 24, 1947. While flying his plane, pilot Kenneth Arnold reported seeing nine objects, glowing bright blue-white, flying in formation over Washington State’s Mount Rainier.After the Arnold sighting, a “reputed” UFO crash in Roswell, New Mexico occurred on July 8, 1947; this crash is known as the Roswell incident. Reported UFO sightings in Great Britain, North America, Japan and Eastern Europe, all within weeks of each other, showed a global phenomenon. People refer to these sighting as the “First Waves” of UFOs. Immediately following these encounters from 1947 to 1953, UFOs invaded popular culture; they were everywhere from movies to music. Movies portrayed UFOs as flying discs and aliens were pictured with small bodies, huge heads and big eyes. According to Geppert, “Science continue[d] to struggle: Are we alone in the universe? Some believed that, in the future-saturated...
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...Alien Existence There are a lot of things in this world that go unexplained. Not anymore, it was all aliens, everything you can’t figure out like, “Where does one sock go when I do the laundry?” Aliens. Earth has been very much impacted by aliens in its short history. Everything from supplying life-giving chemicals and wiping out the dinosaurs with meteorites to influencing human culture and evolution. The whole world is full of evidence that aliens exist, even though it is usually denied and ignored by the government and academics. This paper will give a short investigation of extraterrestrial events and evidence. Ancient people, especially their huge structures and exciting grip of mathematics and astronomy, have always attracted human kind. For example, the Sumerians were aware of Pluto as early as 5,000 bce, seven thousand years before it was discovered by Clyde W. Tombaugh in 1930. The first written evidence of extraterrestrials was discovered in 1935 by Prof. Tsum Um Nui of the Academy of Prehistoric Research in Beijing who found a stone disk in the cave part of the Baian Kara Ula Mountains near Tibet. The stone disk was buried with a group of humans with delicate bodies and weird large skulls. At first they were thought to be apes, Prof. Um Nui was rumored to have said “Who ever heard of apes burying each other?” They ended up finding 716 disks but the Chinese government would not let any more research be done until a Russian, Dr. Saitsew, examined them and wrote a...
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...To Infinity and Beyond until Across the Universe Have you ever wondered if there are any extraterrestrial life forms in the universe? An extraterrestrial is defined as life that does not originate from Earth. It is often also referred to as alien. “Alien” is a very familiar word even though many of us have never met or seen them. They are in TV or movies, and especially the Hollywood productions love to make movies about extraterrestrials. For example, ET (1982) is one of the famous SF movies. The alien, ET is very friendly to people, and it has an ability of making object flying. Since they are only a part of blockbuster movies, most of times people are careless about aliens; however, there are many incidents that show they are real. There are three significant signs that prove they are real such as we are able to suspect another life form in an infinite universe, have UFO sighting everywhere in the world, and have experiences of many people’s alien abduction. First, there must be another life form among the limitless galaxies. Since the universe began in the Big Bang about 15 billion years ago, it has constantly expanded. Therefore, the universe is infinite and Earth is just considered like a grain of sand. The universe is divided into two parts; the observable and the non-observable. There are countless planets and solar systems in the observable universe. Is it true that the Earth is the only planet where life exits in the infinite universe? If there are sunlight and...
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...07-05-13 ENG111 K. Courage I believe courage is something that comes from deep inside oneself. I feel everyone has courage and uses it at different times and in different ways. I think most of the tales,stories and movies that we and our children are raised on have heroic and inspirational themes. The Bible tells of David battling Goliath, and The Wizard of OZ tells of the cowardly lion who must find courage to face the witch. There are other forms of courage such as when Martin Luther King and Nelson Mandela spoke out against injustice, or people like Steve Jobs and Walt Disney took huge financial risks to follow their dreams. Courage ranges from physical strength to mental stamina. There are probably more kinds and examples of courage than what I'm going to talk about,but I'm just going to touch on a few. The first kind of courage is overcoming fear,so you can do what needs to be done. It could be something as small as overcoming the fear of speaking in public. Whatever your fear, it will take courage to face that fear. Fear of failure kept me from going back to school and furthering my education. Finally,at age thirty-eight, I overcame my fear and returned to school. I regret not doing it sooner. Nelson Mendela once said” I learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, but he who...
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...What is friendship? Friendship is a relationship between one person and other, that he/she likes. He/she treat them special and better than other that he/she does not like. of Friendship helps people connect each other. It can bring people the joy of sha ing secrets and shoving problem when they can not talk to another person. Friendship can fall into three kinds: true friendship, deceitful friendship, and self-conceited friendship. First of all, true friendship is the real meaning of caring for a person whom you call your best friend. They are sympathetic with you when you have troubles in your life. They also bring happy to you and help you to become a perfect person. . You can sh re your experience with them. In our life no one is perfect, so you need learn a lot of different ideals from others. If you know to listen their ideas, you are more useful in the big society. True friendship come to you with a trustful heart. They do not care about your background family, education, and so on. For instance, when I first came to the US, I did not have any relative or friends. I was homesick and really wanted to come back to Vietnam. At that time, Hoang, who is my new neighbor came over to y house and helped my family a lot things such as helping us fill out some kinds of forms, giving a ride when my family needed to go to a hospital for health examinations, and vice versa. Since that time, he became my best friend. I could share with him a out my concerns like how to deal with...
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...delivery for this organization. The software can address every area of the organization from health care to human resources. All of these components coming together to deliver the best care that can be given to patients while maintaining the focus on the patient. Patient Encounter The initial patient encounter for an admission to this organization ranges from forty five minutes to an hour and a half. We believe that we can cut this patient encounter time in half while still maintaining the quality of the encounter. This software utilized on a tablet or notebook will automatically make the admission process stream lined. The medical assistant will be able to take all of the patient’s insurance information and vitals while accessing the prior health history of the patient. The medical assistant will be able to have all consents signed and gather all pertinent information to ensure that when a nurse and/or physician first encounters the patient all of the necessary information is right in front of them. The insurance information is sent to the accounting office also so that a representative can speak with the patient in the beginning about copayments and insurance benefits. This process also allows the nurse and physician to spend more quality of time with the patient. In most health...
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...1500) from the beginning, starting with when the patient makes an appointment to the claim being paid and processed. Image result for life cycle of a medical billing claim A new patient is defined as a person who has not received any professional service from the health care provider or another provider of the same specialty in the same group practice within the last 36 months. An established patient is a person who has been seen within the last 36 months by the health care provider or another provider of the same specialty in the same group practice. There are three parts to the development of a claim: • The preclinical interview and check-in • The clinical assessment...
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...Jody Kelly Case Study #2 This Pareto Diagram shows that the most dissatisfaction comes from the areas of making appointments and checking in/out. Waiting time, whether it is to see a physician, getting an appointment or getting through on the phone, is the biggest issue to be addressed. Improving upon waiting time will drastically improve patient dissatisfaction. Problem Area | Occurrences | | Length to wait to see Physician | 13 | | Ease of Getting Appt. | 12 | | Ease of Getting Through on Phone | 10 | | Convenience of Office Hours | 7 | | Courtesy and Helpfulness of Receptionist | 7 | | Friendliness of Receptionist | 5 | | Resposiveness to Phone Calls Related to Care | 5 | | Comfort of Waiting Area | 4 | | How Well Physician Listened | 3 | | Respect Shown By Physician | 2 | | Confidence in Physician's Ability | 1 | | Respect Shown by Nurses/asst. | 0 | | | | | The lengthy wait to see a physician is due to the fact that the doctors are sometimes late getting to the clinic due to surgeries, teaching at a medical school, and unexpected emergences. The ease of getting a convenient appointment is could be inhibited by the doctor’s busy and unpredicted schedules and also the lack of communication between receptionists and secretaries. The difficulty getting through on the phone is caused by a heavy load on the receptionists and the fact that they cannot relay messages to secretaries without adequate phone coverage which also ties...
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