...Unit 4, Question 1: How does the primary function of upward-flowing communication differ from that of downward-flowing communication? Every aspect of the modern business world is based on communication for success. Technology, along with changes of the world’s societies, have created new layers and augmented old layers within the formal communication networks of business. Formal communication networks are a flow of information and ideas through the command hierarchy of a business. On the other hand, informal communication networks also exist and ironically have become major sources of business communication. This happened with the advent of social media, increased reliance on technology and the inherent limitations of the formal communication networks. Within these communication networks are the actual flow of the ideas and information. Successful business is based on healthy communication and a large part of that is the flow of info and ideas between the top of the food chain down, then back up. This flow has many directions, with the main flows being upward-flowing and downward-flowing. Upward-flowing communication flows from employees to executives, providing insight into problems, trends, opportunities, grievances, and performance- thus allowing executives to solve problems and make intelligent decisions (pg.8). The upward flow can exist within formal or informal communication networks. In the current business world, a savvy group of executives should be aware...
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...Sitting in the small yet bustling counselor’s office in a warm yet seemingly unused wooden chair with a rough padding and stiff wooden frame, I wait for my name to be called into the conference room to meet with NWACC Upward Bound’s Director Jason Ervin and Academic Coordinator Austin Jones. Although trying to maintain a calm, cool, and collected persona about myself, my name gets called to come in and right when I sit down the nervousness that was perfectly hidden before begins to pour out just like oil does when a pipeline ruptures; however, sitting directly across the table from me is Austin wearing a tattered trapper hat, which he cleverly uses as an icebreaker to lessen the tension in the room. Jason Ervin, director of the entire Upward...
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...The moment that I realized I wanted to enhance my academic performance was when I was selected to attend the “Upward Bound” program at Mississippi State University. I and a few other students were accepted into this program because we were performing at higher academic level from the rest of our peers. In order to get accepted into the Upward Bound program, a student’s GPA had to be a minimum 3.0. When I learned that I was one of the student’s chosen to be a part of this program, I was very excited and scared. The fear that I felt existed because the program was being held at a university and I did not know what to expect. On the other hand, I was excited to be away from home and have the opportunity to be able to coexist among older students. After arriving at Mississippi State University, I eventually got settled in and became inspired by my new environment. I took a tour of the entire campus so that I could become familiar with the buildings and halls that would host my classes. I visited buildings such as the library, cafeteria, and sororities and fraternities. While touring the campus, I remember feeling more determined and inspired to work harder so that I can experience the college lifestyle. I wanted to connect with embracing more knowledge so that I can create a brighter future for myself and I knew that this environment would be the gateway to that. On my first day sitting in a college classroom, I had decided that I wanted to enhance my learning and become more knowledgable...
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...when Clark arrives, he shakes things up by recasting instructors as well as calling all of them ineffectual. And it is not long before a lot of individuals demand for his removal. However, but at the same time, Clark gains the admiration of some of the instructors and the learners when he gradually turns round the fortunes of the school. Information is exchanged for a variety of reasons and it flows both ways. Communication plays a crucial role in modeling and upholding acceptable superior-subordinate relations. There are numerous concepts at play in superior-subordinate communication. Key among them include feedback, upward influence, and trust. First, upward communication or influence refers to the process where information is transmitted from the lower (subordinates) levels of an organization to the upper (superiors) levels of an organization. Such kinds of communication include estimations, proposals, complaints, grievances, petitions, reports among others. This is very important because it plays the role of the feedback to a successful downward communication that may have been made...
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...FACULTY OF SCIENCE & TECHNOLOGY SEPTEMBER 2014 CBFC 1103 INTRODUCTION TO COMMUNICATION MATRICULATION NO : RF151840001 IDENTITY CARD NO. : RF151840 TELEPHONE NO. : 014-9034796 E-MAIL : RSIVAS90@YAHOO.COM LEARNING CENTRE : SHAH ALAM TABLE OF CONTENTS 1.0 INTRODUCTION 3 2.0 TYPE OF ORGANIZATIONAL COMMUNICATION 5 3.0 OPINION 12 4.0 CONCLUSION 14 5.0 REFERENCE 15 1.0 INTRODUCTION Communication is central of our life. Effective communication can help the peoples to solve many problems in professional life and improve relationships in personal life. Many communication expert belief that poor communication is at the root of many problems and that effective communication is one solution to these problems. 1.1 WHAT IS COMMUNICATION? Communication is a process of Giving, receiving, or exchanging information, opinions or ideas from one person to others so that what is communicated is completely understood. Communication also a process of create a understanding about the message delivered. Communication is a fundamental way of exchanging information. When a communication happen, it give impact to the receiver and sender. 1.2 METHODS OF COMMUNICATION 1. Written word a. Letters, memos, fax messages, email, reports, notices, leaflets, agendas, minutes, advertisements, factsheets, leaflets, newsletters, invitations, forms, questionnaires, press releases. b. Benefits- permanent record, authority...
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...How Communication Flows through a Business Organization Prepared for Dr. Carrol Fall Term 2010 Date of Assignment December, 2010 Abstract There are two types of systems of communication in a business organization. Those systems are Internal and External communications. But the importance is quite distinctive. In Internal communications, your emphasis is in presenting and interpreting facts. In external communications, your emphasis is on promoting goodwill and future business. In this paper, my teammate and I will be discussing the two systems of communication. Internal Communications All communication among employees is INTERNAL because they are co-workers. Internal communications takes place within a firm. Communication flows in three directions: Downwards, Upwards, and Lateral. Downward Communication is communication that flows from upper to lower (such as manager to employer or superior to subordinate). This type of internal communication provides job related information and gives direction. Downward Communication is used daily by managers to guide and provide information to employees so they can complete tasks. Employee handbooks, policy manuals, training materials, and organization mission are examples of Downward Communication. As internal communication flows downward, it gets more specific at each level with the most detailed information at the bottom. There is a pro and con to this method. The pro is the efficiency...
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...GROUP #5 COMMUNICATION PROJECT – PARADISE RESORT AND SPA WHAT IS COMMUNICATION? Communication is the transmission of information and ideas from one individual or group to another. The crucial element of this definition is meaning. “Communication is the glue that enables people to work together to accomplish results.” "The most important thing in communication is to hear what isn't being said." Peter Drucker Communication in organizations or organization communication encompasses all the means, both formal and informal, by which information is passed up, down, and across the network of managers and employees in a business. These various modes of communication may be used to disseminate official information between employees and management, facilitates team work, to exchange hearsay and rumors, or anything in between. Organizational Communication serve to improve customer relations, bolster employee satisfaction, build knowledge-sharing throughout the organization, and most importantly, enhance the firm's competitiveness. According to Fielding, an organization consist of groups of people who work together to reach specific goals. The individuals must communicate with each other and share information if they are to reach the shared goals. How the organization is managed, for example autocratically or democratically affects the communication within the organization and the direction in which communication will travel. Generally the four channels of direction...
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...PART I: INTRODUCTION The past few years have witnessed a significant increase in the role of communication in the success of an organisation, arousing colossal concerns of experts and organisation managers worldwide. Indeed, whether a company is large or small it is a truism that, financing, talent, experience and materials are not enough to succeed unless proper internal communication system are in place that enables smooth operations and enhances business activities (Tourish & Hargie 2009). Due to this significant nature of organisational communication, organisations such as Cordina Farms should focus special attention on how their employees and managers communicate within the company. 1.1. A Brief Description of Cordina Farms Cordina Chicken Farms is an Australia owned family business with over 60 years of experience in Australian Poultry industry. The company was established by Rosario Cordina and his son Joseph in 1948 in Girraween, NSW, where it still operates today. From the modern manufacturing and distribution plant located at Girraween (NSW), Cordina Farms process, prepare and distribute a wide range of fresh chicken products to Sydney, Newcastle, Wollongong and ACT areas as well as several major intrastate centres in Queensland. The company has recently added to their distribution areas Victoria and South Australia. From an operation that was founded and run by few family members, Cordina Farms now has grown to a payroll of over 600 full time employees in six...
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...Barriers to Effective Communication Kevin Borem CJA/304 November 2, 2011 Fred Staedel Barriers to Effective Communication Communication is a way of life for sociable organisms on earth. There are many forms of communication and several are used without saying a word or making a sound. With the types of communication in the world, communicating effectively may seem an unlikely idea. Effective communication between two individuals or more is dependable on the way the message from the sender has encoded the information. Effective communication insists that information sent should be received and retransmitted back to the sender without any loss in translation. To understand communication, it must first be broken down so that each element is understood (Wallace & Roberson, 2009). Communication has three elements that when assembled form what individuals know as communication. The first step in the process of communication is that understanding that communication is a process, not an isolated event. Within the process the idea of transmitting occurs. The idea that wants to be transmitted is formed with the desire to be sent to other individuals. To send the idea one must send the idea through a medium. Sending an idea through a medium means that, the idea can be sent three different ways. The three ways that the idea can be sent are orally, written, or by other actions (Wallace & Roberson, 2009). Once the idea has been sent through one of the three mediums, the message...
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...Business Communication Section A: Objective Type Part One: Improve the sentences in sense of attitude: 1. You always forget your signature same as bank sample. 2. You always make mistaken to fill tax form so you get penalty each time. 3. You always came in hurry to met counselor. So some time they didn’t available. 4. You submitted a travel request late as always so we have failed to receive it. Multiple choices: 1. In which country children are taught to look at neck while facing somebody or listening Answer: -India 2. Diagonal Communication is Answer: - Communication across boundaries 3. According to Italians the circle formed with the thumb and first finger means Answer: - Beautiful 4. In china ‘white’ color indicates Answer: - Peace 5. Kinesics is a study on body movements of an individual which includes gestures, facial configurations. This study relates to Answer: - Non verbal communication 6. If the audience is of extrovert type then Answer: - One should write a memo and let the reader think about the proposal. Part Two: 1. Write something about ‘Culture’ and its types. Culture is a shared set of values and attributes of a group, it is the sum total of the ways of living built up by a group and transmitted from one generation to another. Culture is so much a part of an individual’s manner of talking, behaving and thinking that communication style and competence are influenced by it. The...
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...Barriers of Effective Communication Lynne Eubanks CJA 363 March 5, 2012 Clark Nissen Barriers of Effective Communication Communication is defined by Merriam Webster as “a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior.” A barrier is defined by Merriam Webster as “something material or immaterial that blocks or impedes.” Barriers are obstacles that can prevent communication from being effective. According to Written and Interpersonal Communication, communication is a process involving several steps among two or more persons, for the primary purpose of exchanging information. The process of communication has five basic steps: first a person needs to transmit an idea, next the idea must be sent, the idea must be received, the idea must be understood, and last the receiver should give feedback to the sender. These components make up the communication process. It is a vital system in the criminal justice field in order for the system to operate correctly. Hearing and listening are often confused as being the same thing. It is simply not true. Anyone who is not deaf can hear, we are programmed to perceive sound by our ears. Listening is something that a person consciously chooses to do. Listening is a vital part of the communication process, for it is by listening that one can receive the needed information. Channels of information refer to the methods or avenues that by which...
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...November, 2011 Topic: Effective communication is critical to a manager’s success and subsequently the organization’s success. With the use of relevant theory, discuss the validity of this statement. The ability to communicate effectively is an art that can be used in many areas of your life, from employment and education to parenting and relationships. An effective communicator takes into account the audience’s information needs, the cultural background and gender of the audience and considers audience's knowledge of the subject. Effective communication is a process through which the sender conveys a message that the receiver readily receives and understands. It is a two-way process instead of a one-way process. Effective communication means also paying attention to the nonverbal cues of the receiver. People who are listening attentively will often give you eye contact or a gesture such as a smile or a nod of the head to let you know they are listening. Effective communication is essential to a manager’s success. Managers are responsible for making decisions, allocating resources and directing the activities of employees to achieve its goals of the organization. It is very important that they develop their interpersonal skills. Managers face barriers that distort the interpersonal communication process. These barriers to effective communication are filtering, emotions, information overload, selective perception, language, silence, communication apprehension, gender differences...
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...Running head: Communication 1 Communication March 8, 2014 Communication is the key to being successful in everything we do today. Without proper communication things would simply just not get done or as in most cases not get done effectively. The dictionaries definition of communication is a process through which information is exchanged between individuals through a common system of symbols, signals, or behavior. There are several elements involved in the process of communicating. The communication process is fairly simple when you take a look at it. It is simply just a process of telling someone or something or through other forms of communication such as written it is a combination of words that explain or tell the receiver in text form. There are four elements in the communication process upwards, downwards, lateral, and feedback. The first element of communication we will look at is upwards communication. This is the element of communication which is most related to communicating with someone that is a boss or someone that is higher in the senders chain of command. A good example of upwards communication would be when communicating with a supervisor at work. This is very important because it allows an individual to get support from their supervisor, it gives the individual a chance to provide their...
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...Community and Junior Colleges of the Western Association of Schools and Colleges (ACCJC-WASC). The then Western Career College was acquired by Big University, Inc. in 2008 and underwent its most recent name change in 2010 to XXX College. Description of problem Even though XXX is owned by Big University, Inc. and is part of the XXX Colleges Group, it still operates autonomously, with a few exceptions in regards to Human Resources and employee benefits. As part of their accreditation process, XXX has developed a communication policy to ensure there is adequate flow of information in their organization, and that information flows both up and down the organizational hierarchy. I began my career with XXX in 2010 as a part-time instructor. In 2012, I was promoted to Program Director and now supervise the instructors who teach our program. My promotion involved moving to a new campus location. Upon my arrival at the new campus, I was immediately impressed with the level of communication the organization encourages on a...
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...Illustrate the significance and relevance of communication networks in your organization By Sylvia Zvavamwe Communication maintains and sustains relationships in an organization regardless of the type of the organization. How people in an organization communicate with each other determines or shows how satisfied they are with each other’s work. An organizational communication address how information circulates among employees and this circulation of information occurs through formal and informal communication networks. According to Fielding (1993), networks are “the interconnecting lines of communication used to pass information from one person or one section to another”. Networks ensure that information in an organization does not flow randomly, but, follow set up channels. Formal communication network include vertical, lateral and diagonal communication whereas, informal communication includes grapevine and bypassing networks. This essay is going to illustrate the significance and relevance of these formal and informal communication networks at the University of Zimbabwe. Formal communication network is whereby communication follows the hierarchical structure of the organization or the chain of command (Richmond 2005). According to Evans (1984) formal communication is applied to those communications which are routed through what have been called ‘official channels’. These definitions imply that formal communication is observed through formal organizational structures...
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