...TextTell Me a Good Story: Using Narrative Analysis to Examine Information Requirements Interviews during an ERP Implementation Rosío Alvarez University of Massachusetts, Boston Jacqueline Urla University of Massachusetts, Amherst Abstract This paper reports on a participant-observation study examining how clients use narratives to convey information during ERP requirements analysis interviews. Techniques drawn from narrative analysis are used to analyze the structure and content of different types of narratives clients tell during requirements analysis interviews. First, findings reveal that interviewees organized their experience, sought to persuade listeners, and conveyed information to analysts using “stories,” “habitual,” and “hypothetical” narratives. Client narratives provide a pragmatic view of the information system, offering insight into the ways the system is actually used and the habitual practices of the work environment. Second, narratives function to signal the embeddedness of the information system in its larger organizational and social context. While analysts may be inclined to dismiss narratives as messy or uncodeable data, the insights they provide merit attention. To the degree that narratives give insight into users’ perspectives on organizational issues, they provide knowledge that is essential to any information systems project. This is especially true for ERP projects that, unlike other systems projects, seek to integrate processes spanning the entire...
Words: 10893 - Pages: 44
...Benny Andrews was a painter, writer, printmaker, sculptor, book illustrator and teacher. His work, like his background, was complex and multi-faceted. A storyteller at heart and self-described “people’s painter,” Andrews focused on figurative social commentary depicting the struggles, atrocities, and everyday occurrences in the world, but he was not satisfied to use art as a substitute for action. Benny Andrews was born on November 13, 1930, in Plainview, Georgia, a small farming community three miles from Madison. Andrews was one of 10 children in a family of sharecroppers; raised while it was still segregated in the rural south, he grew up desperately poor. His mother, Viola, instilled in her ten children the importance of education, religion, and freedom of expression; his father, George, a self-taught artist, fueled their creativity with his drawings and illustrations. Although the entire family worked in the cotton fields as sharecroppers, Viola Andrews was adamant that her children attend school. Andrews's attendance was sporadic because he went only when he wasn't needed in the fields or when it rained. After several years at Plainview Elementary School, Andrews walked to Madison to attend Burney Street High School, and in 1948 he was the first member of his family to graduate. Andrews enrolled in and studied at Georgia’s Fort Valley State College with a two-year scholarship awarded by the 4-H Club. The only art course offered was a single class in art appreciation...
Words: 1813 - Pages: 8
...Free Download A History Of Zimbabwe Book A History Of Zimbabwe is writen by Alois S. Mlambo in English language. Release on 2014-04-07, this book has 304 page count that consist of valuable information with lovely reading experience. The book was publish by Cambridge University Press, it is one of best history book genre that gave you everything love about reading. You can find A History Of Zimbabwe book with ISBN 9781107021709. The first single-volume history of Zimbabwe with detailed coverage from pre-colonial times to the present, this book examines Zimbabwe's pre-colonial, colonial and postcolonial social, economic and political history and relates historical factors and trends to recent developments in the country. Zimbabwe is a country with a rich history, dating from the early San hunter-gatherer societies. The arrival of British imperial rule in 1890 impacted the country tremendously, as the European rulers exploited Zimbabwe's resources, giving rise to a movement of African nationalism and demands for independence. This culminated in the armed conflict of the 1960s and 1970s and independence in 1980. The 1990s were marked by economic decline and the rise of opposition politics. In 1999, Mugabe embarked on a violent land reform program that plunged the nation's economy into a downward spiral, with political violence and human rights violations making Zimbabwe an international pariah state. This book will be useful to those studying Zimbabwean history and those unfamiliar...
Words: 1086 - Pages: 5
...do social values construct a culture? 3. How do oppressive social values affect Marji’s society? 4. How is Marji affected by outside culture? 5. How does Marji’s perspective, as both the main character and the author, influence the reader’s opinion of Middle Eastern culture? Students will know (content objectives for unit)… (K) 1. Comic Book/Graphic Novel terminology 2. Visual elements used in comics 3. Basic principles of Islam 4. Novel-specific Iranian history 5. Basic information about communism 6. What social parameters lead to oppression. 7. Various elements of “culture” 8. Several examples of social values 9. The themes of Persepolis 10. Examples of biases that occur in Autobiography/1st person narrative 11. Examples of stereotypes the author draws upon for stylistic effect 12. Examples of literary archetypes 13. Rules for citing comic books in student writing 14. Specific requirements for making inferences 15. Elements of an effective claim sentence Students will be able to do (process skills required for unit)… (S) 1. Use correct graphic novel reading skills to maximize comprehension. 2. Discuss concepts like oppression in the context of the novel. 3. Evaluate the relationship between culture and social values. 4. Create concept maps and character charts to track Marji’s character growth over the course of the novel. 5. Cite Persepolis using correct MLA formatting. 6. Explain inferences made from the text in verbal class discussion...
Words: 4292 - Pages: 18
...Data Gathering Method Evidence-based Practices in Corrections Clarence S. Lasana MGMT 568: Organizational Development & Change Tarleton State University Summer 2012 Cover letter July 22, 2012 Dear Participants: Mr. Robert, Sala, Area Manager: The Hertz Corporation Austin Bergstrom International AP, Austin, Texas Respected Mr. Robert Sala, I am a student from Texas A&M University, Central Texas doing my MS in Management & Leadership, as per the Data Gathering project requirement I am conducting an Employee Satisfaction Survey on The Hertz Corporation at Austin, Texas. The purpose of the Employee Satisfaction Survey is to gather data on the Hertz Corporation at Austin Bergstrom International Airport with the intention of solving employee relation problems. This is a “Skip level” survey. This survey includes all employees and excludes all internal managers. The survey will consist of open ended and close ended questions. The answers are expected to be answered with integrity as I use these answers to analyze the overall data. Once the analysis has been completed, the data will be kept confidential. Sincerely, Mr. Lasana ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- Survey Introduction During the spring of 2012, I Clarence Lasana noticed a lack of leadership...
Words: 1253 - Pages: 6
...BTEC EDEXCEL HND DIPLOMA IN BUISNESS (MANAGEMENT & HUMAN RESOURCES) OFFERED BY INTERNATIONAL COLLEGE OF BUISNESS AND TECHNOLOGY HUMAN RESOURCES MANAGEMENT DILEESH KAUSHAN MADURAPPERUMA BATCH 12 ICBT NUGEGODA SUBMITTED TO: Mr. ANTON JOHNSON 10/01/2014 Acknowledgement I would like to thank, Specially to lecturer Mr. Anton Johnson For giving knowledge and courage to complete this assignment. To all the other lecturers at ICBT, To my parents, To my friends, For helping and giving hand To complete this… Executive summary This report discuss about the main functions in HRM and about the role of a HR Manager. It discuss about the roles and responsibilities of a Line Manager in HRM perspective. End of the first part of this assignment it discuss about the legal and regulatory framework relavent to HRM as well. Second part of the report is all about Human Resource Planning. It explains the HRP process, stages involved in planing human requirement and the practical scenario of recruitment and selection process of the selected two organizations. Third part of the report is abou the Rewad Management and it’s application in organizations. It also discuss about the pay structures, about motivational theories, and the evaluation systems. Fianl part is about cessation of work and it’s legal implications. Table of contents ...
Words: 4222 - Pages: 17
...Grant Writing FOR DUMmIES 3RD ‰ EDITION by Dr. Beverly A. Browning, MPA, DBA Grant Writing For Dummies® 3rd Edition , Published by Wiley Publishing, Inc. 111 River St. Hoboken, NJ 07030-5774 www.wiley.com Copyright © 2009 by Wiley Publishing, Inc., Indianapolis, Indiana Published by Wiley Publishing, Inc., Indianapolis, Indiana Published simultaneously in Canada No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646-8600. Requests to the Publisher for permission should e addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201)748-6008, or online at http:// www.wiley.com/go/permissions. Trademarks: Wiley, the Wiley Publishing logo, For Dummies, the Dummies Man logo, A Reference for the Rest of Us!, The Dummies Way, Dummies Daily, The Fun and Easy Way, Dummies.com, Making Everything Easier, and related trade dress are trademarks or registered trademarks of John Wiley & Sons, Inc. and/ or its affiliates in the United States and other countries, and...
Words: 113853 - Pages: 456
...Copyright: 2012, Douglas L. Blakemore, Ph.D. All Rights Reserved CAPSTONE GUIDEBOOK Table of Contents Note, page numbers are right aligned 3 Page Chapter 1: Getting Started ............................................................................................…4 Chapter 2: The Five-Chapter Approach to the Capstone................................................10 Chapter 3: Organizing the Presentation of Your Study/Project......................................17 Chapter 4: A Few Basics for Writing the Capstone.........................................................24 Reference.........….……………………………………………………………………....29 Appendices……………………………………………………………………………...30 CAPSTONE GUIDEBOOK Note, running head Chapter 1: Getting Started For this class you will be conducting a research study or completing a project which demonstrates the skills and knowledge you have obtained in your field. The 4 See Ch 3 for required format for headings. APA has a required format to follow. Do not accept Word formatting without reviewing even if it says it is APA. completed study/project will not only demonstrate depth of knowledge and the ability to apply that knowledge, but it may also allow opportunities to show prospective employers how your acquired skills might be utilized in the workplace. This is your opportunity to showcase your abilities. Therefore, you will want to give careful thought to your goals for the research you are conducting or...
Words: 8710 - Pages: 35
...7 BARTIMAEUS (Mark 10:46-52) The story of Bartimaeus is an experience of the healing power of faith that leads to discipleship. It begins in identification with the humiliation of a blind beggar sitting in the dust. It ends with his sight restored as he follows Jesus on the way up to Jerusalem. In a unique way, this story concretizes the power of the faith of persons who are oppressed by physical or mental handicaps, patriarchal social structures, racial discrimination, and economic systems over which they have no control. It is an invitation to allow our own personal and communal humiliation to be seen in the context of Bartimaeus's faith in Jesus as the Christ. The Story And they came to Jericho. And as he was leaving Jericho with his disciples and a great multitude, Bartimaeus, a blind beggar, the son of Timaeus, was sitting by the roadside. And when he heard that it was Jesus of Nazareth, he began to cry out and say, "Jesus, Son of David, have mercy on me!" And many rebuked him, telling him to shut up. But he cried out all the more, "Son of David, have mercy on me!" And Jesus stopped and said, "Call him." And they called the blind man, saying to him, "Take heart; rise, he is calling you." And throwing off his mantle he sprang up and came to Jesus. And Jesus said to him, "What do you want me to do for you?" And the blind man said to him, "Master, let me receive my sight." And Jesus said to him, "Go your way; your faith has made you well." And immediately he received his sight...
Words: 6815 - Pages: 28
...1 Overview of How to Write an Essay Writing essays is a major element of your education at the university level. Effective writing gives you the ability to express your ideas, theories, arguments, and projects clearly. The skills you acquire at the university level through writing essays will be aimed at practical business applications that you will be able to use in the workplace. The following information provides a succinct overview of the elements you need to know to begin writing an essay. It will help you on your writing journey. Types of Essays Narrative A narrative essay is a story told by a narrator. Generally, a narrative discusses the personal experience of the author (the first person point of view), but it can also be written about things that happen to others (third person point of view). A narrative typically involves characters, a setting, specific and vivid details, and a series of events that can include current incidents, flashbacks, or dialogue. Cause and Effect A cause and effect essay explores why events, actions, or conditions occur (cause) and examines the results of those events, actions, or conditions (effect). For example, a cause could be purchasing a new expensive home. The effect might be fewer family vacations, more time spent on upkeep, or less time with family because of extra work hours to pay for the home. Comparison and Contrast A comparison and contrast essay shows the relationship between two or more elements. The items can be compared...
Words: 6215 - Pages: 25
...Section 1 Organizational Culture: set of artifacts, values and assumption that emerge from the interaction of organizational members Open social system operating a dynamic environment. CRITERIA to identify something as culture: 1. Deeply felt or held 2. Commonly intelligible 1. Accessible to a cultural group Organization = Ordered and purposeful interaction among people. Purposeful, because its members produce (supero-rdinative) goal-directed activities. Organizational communication is a continuous process through which organizational members create, maintain and change the organization. (it includes business communication) N.B. All organizational members take place in it; messages are produced to create a shared meaning of messages, but it is not always achieved. Those messages vary in form according to various factors (power distances, roles, goal, method, non-verbal), and to be fully understood have to be considered in their contexts Culture: "the collective programming if the mind that DISTINGUISHES the members of one group tor category of people from another" (Hofstede 2001) Is both a process and a product; is confining (imitates groups) and facilitating (gives us a way to better understand what is happening) Cultural Symbol = physical indicators of organizational life (Rafaeli & Worline 2000) ARTIFACTS: visible/tangible, are also part of them norms, standards, customs and social convention. Norms: pattern of behaviors or communication...
Words: 18112 - Pages: 73
...1 Overview of How to Write an Essay Writing essays is a major element of your education at the university level. Effective writing gives you the ability to express your ideas, theories, arguments, and projects clearly. The skills you acquire at the university level through writing essays will be aimed at practical business applications that you will be able to use in the workplace. The following information provides a succinct overview of the elements you need to know to begin writing an essay. It will help you on your writing journey. Types of Essays Narrative A narrative essay is a story told by a narrator. Generally, a narrative discusses the personal experience of the author (the first person point of view), but it can also be written about things that happen to others (third person point of view). A narrative typically involves characters, a setting, specific and vivid details, and a series of events that can include current incidents, flashbacks, or dialogue. Cause and Effect A cause and effect essay explores why events, actions, or conditions occur (cause) and examines the results of those events, actions, or conditions (effect). For example, a cause could be purchasing a new expensive home. The effect might be fewer family vacations, more time spent on upkeep, or less time with family because of extra work hours to pay for the home. Comparison and Contrast A comparison and contrast essay shows the relationship between two or more elements. The items can be compared...
Words: 6215 - Pages: 25
...A. Organization An organization is a consciously coordinated social entity with distinct boundaries which functions to achieve goals. It has an activity system linked to the external environment (it does not exist alone). An organization consists of people, things, knowledge and technologies. Modernists’ assumption of reality is objectivism and view organizations are real entities which exist in the objective world. Organizations are viewed as real entities driven by rationality to achieve efficiency and organizational objectives/goals. When organizations are well-managed, they are systems of decision and action driven by norms of rationality, efficiency and effectiveness for stated purposes. Similar to modernists, critical theorists’ ontology is also objectivism, and organizations are real entities which exist in the objective world. However, critical theorists view organizations as objects used by capitalists for the exploitation and alienation of workers and the environment. Symbolic interpretivists believe that reality is subjective, and only exists if we give meaning to it. As such, organizations are socially constructed realities which are constructed and reconstructed by their members through symbolically mediated interaction. Without its members giving meaning to it, an organization does not exist. Postmodernists suggest that reality is constructed through language and discourse. Organizations are ‘imagined’ entities whereby power and social arrangements are reinforced...
Words: 3930 - Pages: 16
...Transferable Skills Development uses a unique three-pronged approach - theory, application, and skill development - to make key concepts relevant to today's students. • The course combines traditional theory with cutting-edge today`s Transferable Skills Development issues & Challenges that focuses on key elements. • Packed with real-world examples, the course illustrates how successful managers deal with challenges, as well as provides students with step-by-step guidelines for effectively handling skills development functions. • Experiential exercises, action learning, individual and group work, role plays, reflective exercises, and self assessment included in this course would help students to immediately apply to their personal and professional lives. Course Objectives: Upon completion of this course, students should be able to: • Develop skills in managing oneself, other people, groups, and ultimately organizations. • Develop rich set of softer interpersonal, influencing, team-building, conflict management, and communications skills. • Understand organizational performance, and career success in modern, dynamic and complex organizations. Transferable Skills Development: Transferable Skills Development is more than getting work done through people. It is developing people through work. If you want to improve your workforce management, then you need to improve the way you lead people via transferring skills. LECTURE-2 A conflict arises...
Words: 13058 - Pages: 53
...Young Entrepreneur’s Business Plan Competition 2013 Guidelines Marty Strong Purpose The Young Entrepreneurs’ Business Plan Competition is sponsored by the Entrepreneurship Advancement Center and businesses throughout the area. The competition provides participants with an opportunity to develop and present a business plan to start a new business or to offer a new product or service within an existing business. Entrepreneurial business ideas are strongly encouraged. Participants will prepare a written business plan based on research and will request financing for the plan through a role-play interview. Eligibility • Any student attending high school may enter this competition. General Requirements • The competition will be completed in two parts: the written business plan and a presentation of the plan. • There will be two rounds. The preliminary round will be held at individual high schools. The final round will be held for the top winners from each participating high school. • The competition will be divided into two divisions: an individual division and a team division. Teams may consist of up to three students. • Students may compete in only one division and may enter the competition once per school year. • The “most original” business plan idea will receive additional recognition in the preliminary round at each school and in the final round. Important Dates • Students must register for the competition by the date determined for their...
Words: 2238 - Pages: 9
