...Assertiveness Jade Rice MBA 525 Professional Development May 9, 2010 Assertiveness To be assertive is to have the ability to express your point of view, your thoughts, feelings, and wants while keeping the rights of others in mind. Being assertive is a balance; in other words, one can achieve the goal without hurting others. An assertive person learns which reaction to choose, whether it be acting non-assertively, assertive, or aggressive on a case by case basis. However, acting assertively is not always the best choice in achieving the best possible outcome. The assertive person has to have that ability to stop and think what is in his or her best interest and the interest of those around them before they act. There is a strong sense of self-confidence with an assertive person. Self-confidence is an important quality to have both personally and professionally. Assertiveness builds leadership because having self-confidence has a positive effect on people. Having a strong leadership foundation can strengthen all aspects of your life. The people around you will see you as an assertive person that can be trusted and well respected. They will go to you with their thoughts because they can trust your opinions. By demonstrating assertiveness they have seen first hand that you have the ability to be fair. This will also help with building personal relationships and achieving more beneficial experiences in social situations. Being assertive is an on going...
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...Assertiveness training A person that takes on an assertive behavior will obtain the qualities including but not limited to being able to express his or her own best interest and feelings comfortably while exercising their rights but not denying the rights of others. The basic human rights include treating others with respect, expressing one’s own feelings and beliefs, saying no without the feeling of guilt, being able to make mistakes but accept the responsibility of those mistakes, being a tentative listener, being able to change his or her mind, being able to ask for what he or she wants, being able to place one’s own interests and needs before that of another person’s, being able to set priorities, and being able to refuse having to justify one’s feelings or behaviors. Along with these rights come responsibilities and expectations that have to be fulfilled if these rights are to be received such as the Golden rule, which is also the number one basic human rights, “to be treated with respect” you must first treat others with respect. How is one’s behavior determined? Simple, by watching the behavior of others. Since we were born, we have been mimicking behaviors and actions of the people surrounding us. Our families have the privilege of being the first in our lives that we patterned our behaviors off of. Next, were our friends and peers. One does not know if they are demonstrating a good or bad behavior until it is either brought to their attention or unless they are...
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...Relational Leadership/Emotional Intelligence Professor Keller July 12, 2015 Critical Thinking - 6 This week’s lesson on Assertiveness and Independence had me looking back with a bird’s eye view, on how I have applied both in my life. I understand Assertiveness is warranted in some issues, though difficult it maybe, it required me to be direct in certain events. Understanding sometimes, my decision may be hurtful, I still must consider others, which I always do. It also had me looking back on how independence was instilled in me during my childhood. From this, I understand that Independence is not about being easily influenced to follow others just because it sounds good or it being the most popular thing at the moment. It means, I can sort through people’s opinion and input, and select what is best for me. From this week activity on Assertiveness, l learned, from activity 11a, in certain instances, I was assertive, for instance, when I believe someone is treated unfairly. However, passive, when my husband, ask about a particular movie I really did not want to see and responded, without saying anything. Activity 11b, consisted of a quiz, which showed my scores: comfort 23 and assertiveness 12 in certain issues. As it pertains to Independence the activity was to watch a video on Anthony’s Actions on, You tube. It displayed how parents are helicopters to their children (always to the rescue). Therefore, causing a child to depend upon their parents...
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...Situations Assertively Assertiveness is a skill necessary in the profession of Social Work. Having the ability to effectively express ones-self in a positive way can be difficult. All too often a social worker can be too aggressive or passive when interacting with colleagues or employees, finding a happy medium takes assertiveness. I have had the opportunity to handle a situation at my internship at the Division of Family and Children Services (DFCS). Being an intern at DFCS means shadowing extremely busy Family Protection Specialists (FPS) or workers. I have had to be assertive when finding workers to shadow, many of them get busy and do not see the importance of having an intern to shadow them. Building a rapport with the workers...
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...NothingAssertiveness Assertiveness is the emphasis of a person’s needs or thoughts in a manner that is respectful, direct and firm. Communication styles exist on a continuum, ranging from passive to aggressive, with assertiveness falling neatly inbetween. People who are passive and communicate in a passive manner tend to be good listeners, but rarely speak up for themselves or their own needs in a relationship. People who are aggressive and communicate in an aggressive manner tend to be good leaders, but often at the expense of being able to listen empathetically to others and their ideas and needs. People who are assertive strike a balance where they speak up for themselves, express their opinions or needs in a respectful yet firm manner, and listen when they are being spoken to. Becoming more assertive is one of the most desired communication skills and helpful defense mechanisms most people want to learn, and would benefit in doing so. EXAMPLES of ASSERTIVENESS 1. As we have already stated, respect both yourself and the other person (or people) involved. It all starts here. This is the foundation. Respect of everyone is necessary. 2. Always begin with a disarming statement. Begin with any of the following statements. You may find a few others along the way, but these will always work. Choose any one of these depending on the situation and your personal preference. In some instances, you may use more than one, but usually one will suffice: * Compliment the other person...
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...process go more smoothly and create a positive end result? We can take our results from the TKI to learn new conflict resolution skills. Frequently, our emotions and desires can make communication difficult. Use the Thomas-Kilmann questionnaire to learn what others are doing in those situations and learn to understand your own behavior during tense moments. You can master these challenges with knowledge and practice. The Five Conflict-Handling Modes The Thomas-Kilmann Conflict Mode Instrument (TKI) assesses an individual’s behavior in conflict situations—that is, situations in which the concerns of two people appear to be incompatible. In conflict situations, we can describe a person’s behavior along two basic dimensions*: (1) assertiveness, the extent to which the individual attempts to satisfy his or her own concerns, and (2) cooperativeness, the extent to which the individual attempts to satisfy the other person’s concerns. These two dimensions of behavior can be used to define five methods of dealing with conflict. These five conflict-handling modes are shown below: C O M P E T I N G Competing is assertive and uncooperative, a power-oriented mode. When competing, an individual pursues his or her own concerns at the other person’s expense, using whatever power seems appropriate to win his or her position. Competing might mean standing up for your rights, defending a position you believe is correct, or simply trying to win. C O L L A B O R A T I N G ...
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...When I thought of a proper beginning for this paper, I wondered if assertiveness was one of those words that would describe the essence of who I am. Many might use words similar such as aggressive, rude, or disrespectful. I envision my actions to exemplify firmness and self assurance. Assertiveness is the word you use when you want to persuade and entice a feeling, action or response whereas aggression usually reflects anger and making a feeling, action or response take precedent no matter what. According to Webster dictionary, the definition for assertive is “disposed to or characterized by bold or confident. ” Assertiveness is the act of getting your point across to a person or either a group of people without invading their space and/or being hostile. Assertiveness says that you can persuade your audience based on your candor and ability to grasp hold of the concept you are attempting to convey. Assertiveness is confused with aggressiveness because the receiver or your audience is not willing to accept the ideas or information that you are suggesting; thus confusing persuasion with aggression. Both types of behavior involve standing up for one’s rights and expressing one’s needs. The key difference between the two styles is that individuals behaving assertively will express themselves in ways that respect the other person. They assume the best about people, respect themselves, and think “win-win” and try to compromise.” Being raised in single parent home with...
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...sports and education. I showed my bold and assertive side by constantly volunteering to be the team leader. One of my biggest attributes is that I was a talkative kid and would frequently go out of my way to be a part of several groups. I went seeking for organizations that provided guidance on unique things and activities. My parents also told me that as a toddler, I was very hotheaded and was pretty challenging if I did not get my way. Most of the time, I immediately became a red, screeching baby. My current environment is very different from the one I grew up in, but my parents’ description is a pretty accurate account of who I am today. I am still driven by competitiveness and the need to be active. I continue to demonstrate my assertiveness when working on projects and taking on leadership roles. I also like to go out because I prefer having friends and family around to being alone. And finally, I am still the erratic and aggressive person that I was when I was born. The Big Five assessment of my personality corresponds to my parents’ recollection of my temperaments, showing that personality is for the most part, constant across time and...
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...Developing Your Assertiveness Some people are naturally more assertive than others. If your disposition tends more towards being either passive or aggressive, you need to work on the following skills to develop your assertiveness. Value yourself and your rights: * Understand that your rights, thoughts, feelings, needs and desires are just as important as everyone else's. * But remember they are not more important than anyone else's, either. * Recognise your rights and protect them. * Believe you deserve to be treated with respect and dignity at all times. * Stop apologizing for everything. Identify your needs and wants, and ask for them to be satisfied: * Don't wait for someone to recognize what you need (you might wait forever!) * Understand that to perform to your full potential, your needs must be met. * Find ways to get your needs met without sacrificing others' needs in the process. Acknowledge that people are responsible for their own behaviour: * Don't make the mistake of accepting responsibility for the how people react to your assertive statements (e.g. anger, resentment). You can only control yourself. * As long as you are not violating someone else's needs, then you have the right to say or do what you want. Express negative thoughts and feelings in a healthy and positive manner: * Allow yourself to be angry, but always be respectful. * Do say what's on your mind, but do it in a way that protects the other person's...
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...University of Phoenix Material Conflict Management Plan 1. Identify the available conflict management strategies and their strengths and weaknesses. |Strategy |Strengths |Weaknesses | | |Both parties will have the opportunity to |When a task is complete, feedback is always | | |work independently to reach an individual |provided. It is necessary to explain to | | |goal rather than trying to meet the same |both team members at which performance level| | |goal. This will create self-confidence and|they stand. Ranking each individual can be | | |allow each member to understand how |an issue if this were to become public | | |valuable they are to the company. |information within the organization. If one| | | |member performs at a higher level, this can | | | |cause low morale for the member with the | | | |least performance level. On the...
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...Communication Style Case Study Daria Aradio Monday, October 1, 12 University Of Phoenix Communication Style Case Study This is a case study about styles of communication. Presentation four scenarios identifying: passive communication, assertive communication, aggressive communication, and passive aggressive communication. The scenarios present how improvement with use of appropriate communication to promote effectively a professional outcome. My first scenario will demonstrate passive communication that leads to a passive aggressive outcome. The charge nurse in intensive care unit delegates out assignments to the other nurses, and at times the intensive care unit nurses refused to take more than two patients. Instead of the intensive care unit charge nurse delegating assertively the assignments she chooses to take the third patient. This causes her to become greatly behind in her own care, in turn providing a lower level of care to her patients. In a code or emergency situations because the charge nurse becomes burdened down with three patients, she cannot assist in these emergency situations and poorly manages direction and flow of the unit. This has led to the charge nurse holding resentment to some of the other nurses because they refuse an extra workload. When it came time for the other nurses to take vacation the charge nurse who does the scheduling tried to be fair and took three days less of her own vacation days to facilitate the fellow...
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...Being assertive does not necessarily mean being aggressive. These two behaviors are quite different in their manners. Someone who is assertive allows the problem to be discussed whereas someone who is aggressive usually participates in a one-sided conversation with little listening to the other side. Someone who is aggressive usually "shoots first" before addressing the problem. Assertiveness is an ability to take action in a positive, sincere, respectful, and confident way. It is also an ability to communicate directly using language that is to the point, taking initiative, focusing on solutions, addressing problems, taking ownership of problems, and bringing the problems to a close. Assertiveness can also mean being firm, patient, persistent, pushing someone into action, encouraging, and not compromising on the solution to the problem. Assertiveness requires flexibility tailored to the individual and the situation they are placed in. People usually have three obstacles that keep them from being assertive. They are: poor communication skills, low self-esteem, and a fear of conflict. An assertive response would be: "I have some concerns about whether the idea will work. My concerns include .Please help me to clear up my misunderstandings." The assertive person does not focus on winning as such, but rather on negotiating changes to benefit himself or herself and the other parties involved. They are very clear on what they want to accomplish. The communication needs to be planned...
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...we have all played games together before, but not for the purpose of analyzing the way that my friends’ personalities fit into the way that they strategically play a game. So, I decided to take a normal card game, and add a twist to it. Phase 10 is a simple card game where the players go around in a circle and pick up and discard cards and the hope to complete the phase that is required before another player goes out. It is usually a game played with several individuals competing together, but instead, I broke my friends up into groups. Since there were 5 friends, one player had to play alone, leaving them at a disadvantage from the beginning. So I chose the friend who scored the highest in the assertive category, to test their true assertiveness. Each group received the same amount of cards as each other and played the...
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...Are You A Good Communicator? Communication is the process of sharing one’s information to another person or a group of people whether it is one’s thoughts or his or her feelings through spoken words, written words, or body language. Effective communication requires that the transmitted information is received and understood by the receiver in the way it was intended. Interpersonal relationships are important particularly in the health care industry for teamwork and forming positive working relationships between the health care team and their patients. Trust in health care is an important interpersonal skill and the cornerstone of effective doctor-patient relationships. “The need for interpersonal trust relates to the vulnerability associated with being ill. Without trust patients may well not access services at all, let alone disclose all medically relevant information” (Rowe & Calnan, 2006, p4). Trust is also an important interpersonal element in effective healthcare team development. A supportive climate encourages open, honest, and constructive interactions among informal conversations and formal conversations. While a defensive climate leads to competitive or even destructive conflict. According to Dr. Jack Gibb, who was a distinguished psychologist and a consultant for various organizations for five decades, there are six dimensions of behavior. Each dimension has an opposite or polar end. One side of the dimension creates a defensive climate, while the opposite...
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...Reflection on the Handover Video Vignette The issue of inter-professional communication is a critical aspect of contemporary healthcare to enhance team communication and collaboration; its unique principle is the ability of building mutual trust, understanding and support in healthcare environment (Portsmouth, Coyle & Trede, 2012). More importantly, it ensures patient’s intensive care and outcomes effectively. In this reflective essay, by approaching the 5Rs framework for reflection, I will be evaluating and analysing my personal characteristics, namely assertiveness and active listening skills compared to characteristics of two health professionals working in multidisciplinary team through a pregnancy related stroke handover. On the video vignette, James, a paramedic was conducting a clinical handover with Louise, an emergency department nurse about Sally, 35 - year - old woman in 28 - pregnancy - week. She was found to have vital signs of loss of consciousness and trouble of talking; moreover, she was noted that she had a family history of stroke and heart hypotension. The handover was entirely comprehensive and pertinent because both James and Louise possessed communicative competence skills in healthcare team. In my view, the two most meaningful characteristics were the paramedic’s assertive manner and the nurse’s active listening skill which are related to my personality traits. Therefore, I would like to achieve these skills that are key elements of inter-professional...
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